
Aurelian · Seattle
ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities...
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most
and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any
human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold
times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists,
smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when
every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the
caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing
shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even
emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every
emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New
Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and
make a real difference in public safety infrastructure for communities across the country.
Aurelian builds state of the art, multimodal conversational AI systems that help save lives. We work directly with 9-1-1 call
centers to modernize emergency response workflows - where reliability, speed, and usability aren’t “nice-to-haves,” they’re
mission-critical.
We’re hiring a Senior Infrastructure Engineer to help build out the Aurelian platform that powers our realtime AI agents. Your
customers are other engineers on the team; you'll create the systems, tools, and abstractions that make everyone more productive
and our platform more reliable.
A few examples you may work on based on our current priorities:
queries.
where calls go wrong in production.
sacrificing reliability or confidence.
reliability and scale are serious challenges.
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many
different backgrounds, and we’d rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Job Overview: As a Senior Staff Backend Engineer - Cloud Infrastructure, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure reliability & system efficiencies, productivity, availability, scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of reliability, availability performance and efficiency. This includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs, deployment automation etc . You will be part of a Global team working from different locations but still works as a central connected unit. Key Skills and Role Responsibilities: * Strong experience on Cloud DevOps tools and coding (CI/CD, IaC, Terraform, Python, Cloud Formation, Ansible, GitHub, CircleCI, Jenkins and Infra Automation) * Self-service code development and end-to-end back cloud deployment automation for application stack. * Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services to enable achieving 99.999% availability. * Strong technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations * Strong working experience on Kubernetes, Docker, Linux and cloud services integrations. * 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services. * Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications. * Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence. * Strong ability to dive deep to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains and cloud infra security. * Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools. * Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation. * Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.999% uptime), enterprise architecture best practices * Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. * Strong problem-solving skills, analytical capabilities, and attention to details * Provide a roadmap and vision for scalable and robust growth for cloud infrastructure and platform services * Collaborate with customers, stakeholders and lead engineers on key mission-critical projects Preferred Qualifications: * Bachelor's degree and/or Master's degree in Computer Science or equivalent with 15+ Years of strong hands-on experience in cloud platform engineering. * 10+ years of hands-on experience on system engineering, Cloud DevOps and Cloud SRE * 7+ years of hands-on experience leading system design, architecture leveraging AWS or Azure services * 10+ years of demonstrable hands-on experience building and operating infrastructure as code (IaC). Comfortable with many flavors of Linux * 10+ year’s of hands-on experience in building high-performance, highly-available and scalable distributed systems in the cloud. * 7+ year’s of hands-on experience in building and managing high-performance, highly-available and scalable Hybrid Cloud cloud environments . * Excellent cross-group collaboration, outstanding verbal and written communication. * AWS Certification Advance Architecting, Developing on AWS, * Strong hands-on experience on automating App stack deployments through IaC using Terraform, Python or Go. * 10+ years of hands-on experience as a Cloud Infra Engineering * Team leading experience * Excellent cross-group collaboration and communication skills Basic Qualifications: * Bachelor’s degree and 7+ years of total experience * Ability to solve problems through creative thinking and partnerships with other teams * Ability to attain challenging targets through goal-setting and personal drive Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Annual bonus is 0-20% of the base salary. General Description of All Benefits * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Paid Holidays * up to 6 weeks of Paid Parental leave * Pre-tax commuter benefits * MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: 8784
P-1125 SUMMARY At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high-value challenges that are central to their missions. Our engineering teams build highly technical products that fulfill real, important needs in the world. We constantly push the boundaries of data and AI technology, while simultaneously operating with the resilience, security, and scale that is critical to making customers successful on our platform. Customers trust Databricks with their most valuable data and Trust & Safety has the mission to build the most trusted data analytics and ML platform in the world. Security Engineering is an integral part of Trust & Safety and has a critical role to play in keeping customer data from bad actors. We are looking for senior leaders such as yourselves to create the vision and define the strategy for this space. The impact you will have: * Make Databricks safer for our customers by identifying and plugging key gaps in our infrastructure and services * Attract top talent from across the industry. * Represent the security engineering discipline throughout the organization, having a powerful voice to make us more data-driven * Represent Databricks at academic and industry conferences & events What we look for: * 9+ years of experience in Data Security or related areas and expertise in two or more of the following--Cryptography, Kubernetes Security, Web Security, Governance, Privacy, Trust, Safety, Authentication, Identity Management, Access Control, Key Management, Inter-Service Authentication, Secure Application Frameworks, Detection & Response. Experience building systems at large scale internet companies is a huge plus. * 15+ years of experience building large scale distributed systems with high availability * Leadership skills and experience to lead across functional and organizational lines * Strong communication skills to explain and evangelize Data Security to senior leaders across the company * Bias to action and passion for delivering high-quality solutions * MS or Ph.D. in Computer Science or related fields Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $220,400—$297,400 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
P-951 At Databricks, we are passionate about enabling data teams to solve the world's toughest problems — from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best Data Intelligence Platform so our customers can use deep data insights to improve their business. Founded by engineers — and customer obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. As a Full Stack software engineer, you will work with your team and product management to make insights from data simple. We are looking for engineers that are customer obsessed, who can take on the full scope of the product and user experience beyond the technical implementation. You'll set the foundation for how we build robust, scalable and delightful products. Below are some example experiences you'll create for our customers to achieve the full project lifecycle from loading data, visualizing results, creating statistical models, and deploying as production artifacts. * Simple workflows to create, configure, and manage large-scale compute clusters, networks and data sources. * Create, deploy, test, and upgrade complex data pipelines with powerful features to visualize data graphs. * Seamless onboarding and management for all members of an organization to become data-driven. * Provide a great SQL-centric data exploration and dashboarding experience on Databricks * An interactive environment for collaborative data projects at massive scale with an easy path to production. What we look for: * 5+ years of experience with HTML, CSS, and JavaScript. * Passion for user experience and design and a deep understanding of front-end architecture. * Comfortable working towards a multi-year vision with incremental deliverables. * Motivated by delivering customer value. * Experience with modern JavaScript frameworks (e.g., React, Angular, or VueJs/Ember). * 5+ years of experience with server-side web technologies (eg: Node.js, Java, Python, Scala, C#, C++,Go). * Good knowledge of SQL. * Experience with cloud technologies, e.g. AWS, Azure, GCP, Docker, or Kubernetes. * Experience developing large-scale distributed systems. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $157,700—$213,800 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.