Account Manager - Based in Seoul

Strategic Account Manager

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to Know our Team: Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Strategic Accounts Management (SAM) team in Agoda specializes in account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to London and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The SAM team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity: As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In this Role, you’ll get to: * Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region * Maintain regular and meaningful engagement with Agoda’s key supply partners * Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners * Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business * Train and inform clients of both new and existing technologies, tools, and models * Prepare materials to aid in growing our business during partner meetings * Respond to partners requests in a timely and effective manner * Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness * Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones * Deliver on country KPIs, growth targets and country strategic initiatives * Support the Area Manager in preparing country reporting for senior stakeholders What you’ll Need to Succeed: * Bachelor’s degree * Minimum 3 – 5 years of experience in business development and/or account management * Strong interpersonal skills & ability to influence both external / internal stakeholders * Experience in internet/e-commerce preferred * Strong analytical and problem-solving skills * Team player with a professional “get it done” attitude and work ethic * Proven success in acquiring, building & maintaining long term customer relationships * Adapts well to change and able to work in a fast-paced environment. * Ability to create new, innovative ideas * Strong Proficiency in Korean & English It’s Great if you have: * MBA or Master’s degree * Experience in Travel industry #Seoul #Busan #South Korea     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Account Specialist - Seoul

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get to know our team:   Growth and Accelerator Team    Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services, and deliver significant revenues to the overall business.     The Opportunity:    As an Account Specialist, your main objective will be to fully support our Business Development Manager who meets our hotel partner to accelerate their business performance at Agoda. Your supporting coverage will be to set up variety of Agoda’s products and services on our extranet for the partner, communicate with internal departments to execute operational tasks through our communication tool and report to Business Development Manager on timely-manner basis.  In this role, you’ll get to:     * Assist Business Development Manager to manage their hotel partner account in their daily life * Troubleshoot on accounting, allotment, voucher, room mapping by communicating with internal departments via some of communication tools/ticket system * Follow up existing troubleshooting tasks until get them done * Extract data set from our system data base upon request from Business Development Manager * Create a report and share with Business Development Manager on necessary basis * Manage other administrative and operational tasks on ad-hoc basis    PREFERRED QUALIFICATIONS:  * Knowledge on hospitality, OTA and B2B wholesale industry    What you’ll need to succeed:    * 0-2 years’ experience working in business development or execution role preferred * Autonomous and result driven (history of achieving ambitious targets)   * Native Korean language skills and business English * Demonstrates basic computer skills    * Analysis skills desired    * Analytical and proven track record in using data to drive achievements and make decisions    * Intellectual curiosity    * Ability to work under pressure in a competitive industry/rapidly changing environment    * Strong communication and interpersonal skills * Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business        PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Associate Director, Strategic Accounts (Seoul-based)

Agoda

About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.     Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.   No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. Our Purpose – Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. The Opportunity: As the Associate Director for Korea, your main objectives will be to develop and deploy Agoda’s Korea strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential. Key Responsibilities: * Act as a business owner by proactively developing and implementing strategies to accelerate Agoda’s business in Korea. * Demonstrate outstanding team leadership to grow the local business and consistently deliver on plans. * Implement strategies with key partners to enhance productivity and maintain a competitive advantage. * Establish and maintain robust relationships at senior levels with key partners—driving partnership expansions and identifying significant opportunities. * Has the ability to lead a company-wide project with a few multidisciplinary teams. * Coordinate with top management on strategic planning and objectives. * Lead, coach, develop, and manage multiple teams through upskilling and coaching. * Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components. * Conduct market research on industry and Korean market trends to ensure Agoda’s competitiveness. * Attend and participate in relevant industry events. What You’ll Need to Succeed: * More than 8 years of professional experience at multi-national companies. * 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments. * Relevant experience in account management, business development, or general management. Travel industry experience is not required. * Strong numerical and analytical skills with keen attention to detail. * Ability to effectively communicate proposals to potential partners and internal stakeholders. * Strategic thinker; management consulting experience highly valued. * Professional “get it done” attitude and strong work ethic. * Resourceful, energetic, and self-driven personality. * Ability to move quickly, adapt well to change, and thrive in dynamic environments. * Experience in online or e-commerce business preferred. * Fluency in English and Korean is required. #Korea #southkorea #seoul #busan #japan #shanghai #hongkong #taiwan #korea #singapore     PLEASE REVIEW OUR HIRING PROCESS GUIDELINES BEFORE YOUR INTERVIEW — CLICK HERE TO LEARN HOW INTERVIEWING AT AGODA WORKS.     DISCOVER MORE ABOUT WORKING AT AGODA * Agoda Careers https://careersatagoda.com * Facebook https://www.facebook.com/agodacareers/ * LinkedIn https://www.linkedin.com/company/agoda * YouTube https://www.youtube.com/agodalife   Equal Opportunity Employer  At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.