[Infra Div.] Technical Solution Engineer (10년 이상)

Krafton

우리는 게이머의 로망을 실현하기 위해, 누구도 가지 않는 길을 갑니다. 예상을 뛰어넘는 과감한 상상력과 기술로, 전 세계 팬들이 잊지 못할 세상을 만들기 위해 담대하게 도전하고 개척합니다.   We pioneer the path to players' dreams. With bold imagination and breakthrough technology, we create unforgettable worlds for fans across the globe. ----------------------------------------------------------------------------------------------------------------------------------   우리 팀(프로젝트)을 소개합니다.    앱 출시 전 국가별 법률, 규제 및 플랫폼 정책에 대한 검수를 수행하여 서비스에 내재된 잠재적 위험 요소를 사전에 차단하고, 안정적인 글로벌 서비스 운영을 지원하는 조직입니다. 리버스 엔지니어링 및 바이너리 분석 기술을 활용하여 국가별 정책 위반, 심사 반려, 법적 리스크 등의 문제를 예방함으로써 서비스 품질과 사업 연속성을 확보하는 역할을 담당합니다. 또한 외부 파트너사의 기술적 이슈를 분석하고 해결 방안을 제시하며, 원활한 서비스 출시를 위한 기술적 가교 역할을 수행합니다.   우리 팀과 함께할 미션을 소개합니다.   * 모바일 애플리케이션의 보안·규제 검증 전략 수립을 위한 바이너리 분석 및 기술 연구 수행 * 리버스 엔지니어링(Reverse Engineering) 기술을 활용하여 실제 배포된 앱의 동작과 구현 내용을 검증하고 전문적 기술 자문 제공 * 앱에 포함된 코드와 리소스를 분석하여 국가별 규제 준수, 보안 취약점, 비인가 기능 및 정책 위반 가능성을 사전에 식별하고 개선 정책 및 대응 방안 수립 * 기술 이슈 분석 및 솔루션 제공을 통해 영향도와 우선순위를 평가하고 단기·중장기 해결 전략 수립     이런 경험을 가진 분과 함께 성장하고 싶습니다! (필수요건)   * Android Native 앱 개발 경험 14년 이상. 출시된 앱이 최소 10개 이상 * XCode 와 Swift 언어로 개발 경험 10년 이상 . 출시된 앱이 최소 7개 이상 * Kotlin 또는 Flutter 개발 15년 이상 * 코드를 보고 동작 방식을 이해 할 수 있는 사람 * 성능이나 비효율적인 부분을 개선할 수 있는 분 * 코드를 분석하여 애플리케이션의 실제 동작 원리와 데이터 처리 흐름을 이해하고, 잠재적 위험 요소를 사전에 식별·검증할 수 있는 기술 역량을 보유 하신 분 * 해외 여행 결격 사유가 없는 분     이런 경험들이 있다면 저희가 찾는 그 분입니다! (우대요건)   * pak파일 분석이 가능하신 분 * IDA Pro를 이용해서 Application Debugging이 가능하신 분 * C 코드 작성 및 리뷰가 가능하신 분 * Python 코드 작성 및 리뷰가 가능하신 분     ---------------------------------------------------------------------------------------------------------------------------------- 크래프톤의 도전에 함께 하기 위해 아래의 전형 과정이 필요합니다.   * 서류 전형 > 사전 인터뷰 (Phone Interview) >  직무 테스트 (Take Home Test) > 인성검사 (Personality Assessment) > 직무면접 (Technical Fit Interview) > 종합면접 (2-3회) (Culture Fit Interview) > 합격 및 입사 * 상시 채용으로 채용 완료 시 조기 마감될 수 있습니다. * 필요 시, 인터뷰 및 직무 테스트가 추가될 수 있습니다. * 전형 일정 및 합격 또는 불합격 결과는 지원서에 등록하신 이메일 또는 유선으로 개별 안내 드립니다.   필요 서류를 확인해주세요! * 입사지원서 (자유 양식), 자기소개서, 경력기술서, 포트폴리오(필수) * 신입일 경우 자기소개서를, 경력일 경우 경력기술서를 중심으로 기술해 주시기 바랍니다. * 포트폴리오 첨부 시, 하단 안내 사항을 확인해 주시기 바랍니다.    근무지 * 역삼   고용형태  * 전문계약직     ---------------------------------------------------------------------------------------------------------------------------------- 아래 안내 사항을 확인해주세요! * 장애인 및 국가 유공자 등 취업 보호 대상자는 관계 법령에 따라 우대합니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 5개월의 수습기간을 적용합니다. 회사는 수습기간에 대한 평가 결과에 따라 본채용을 거부할 수 있으며, 수습기간 중이라도 중간평가 결과에 따라 수습기간을 조기 종료하고 본채용을 거부할 수 있습니다. 수습기간 내 고용형태 및 급여 조정은 없습니다.  * 채용 전형 중 궁금하신 사항은 크래프톤 채용 FAQ 내에서 확인하실 수 있습니다.   BE BOLD, LEARN AND WIN! 크래프톤의 성장과 도전의 스토리를 알아가고 싶다면?  * 크래프톤 제작 스튜디오 * 크래프톤 게임  * 크래프톤 비전 & 핵심가치 * 크래프톤 라이프 & 복리후생 * 크래프톤 공식 유튜브 채널 * 배틀그라운드 공식 유튜브 채널 * 크래프톤 인스타그램 * 크래프톤 블로그 ---------------------------------------------------------------------------------------------------------------------------------- PLEASE CHECK THE INFORMATION BELOW * Those eligible for an affirmative action program such as individuals with disabilities or with distinguished service to the state will be given hiring preference according to relevant laws * False statements in your resume may lead to the withdrawal of the employment offer * A 5-month probationary period applies. Based on the mid-term evaluation, employment may be terminated early or not continued. No changes in employment type or salary during this period. * Please contact career@krafton.com for other inquiries BE BOLD, LEARN AND WIN! WOULD YOU LIKE TO EXPLORE KRAFTON’S GROWTH AND ADVENTURE STORIES? * KRAFTON Production Studios * KRAFTON Games * KRAFTON Vision and Core Values * KRAFTON Life & Welfare Benefits * KRAFTON Youtube Channel * BATTLEGROUNDS Youtube Channel * KRAFTON Instagram * KRAFTON Blog

Datadog

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.  At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: * Manage, develop, and mentor a fast-paced team of Support Engineers who respond to client requests, reproduce and troubleshoot issues, and dive into the 1000+ integrations that Datadog works with * Ensure successful onboarding of new Support Engineers * Help triage Support Engineering queues and work with Product and Engineering on urgent matters  * Review and help prioritize Support Engineering escalations, and follow up with customers in Korea * Dispatch customer requests throughout the day as part of a queue rotation schedule * Oversee demo training and assist in demo certification * Assist with incident response during outages/incidents, communicating with customers and providing our internal teams with info that we’re getting first-hand from those customers * Build out documentation and knowledge base articles for a variety of technologies  Who You Are: * Passionate about people management and/or mentorship with minimum 3 years of experience leading a team * Curious, self-motivated, detail-attentive, and have a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * A tinkerer with some programming experience and a basic knowledge of Linux * Business or native-level fluency in English and Korean (spoken and written) is required, as this role will communicate with cross-functional partners and external customers, locally and globally * Able to work a rotating schedule that requires weekend availability Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.  Benefits and Growth:  * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Datadog

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You’ll be joining a team and company where you will be challenged, but also will immediately witness your contributions to Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You’ll Do: * Engage with customers via multiple channels (ticketing system, live chat, and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform * Reproduce technical issues and dive into Datadog’s 600+ integrations * Become demo certified and lead a product demo to customers  * Participate in product conversations with internal teams based on feedback from client interactions * Train as a highly knowledgeable specialist in one or more Datadog product area(s) * Work from a Datadog office 3 - 5 days per week    Who You Are: * A Computer Science / Engineering major and/or Bootcamp graduate * Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.) * Self-motivated, detail-attentive, and have a desire for continuous learning  * A critical thinker who defaults to a client-centric approach * An effective written and verbal communicator * A tinkerer with some programming experience and a basic knowledge of Linux * Able to work a rotating schedule that requires weekend availability Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth:  * Best-in-breed onboarding * Generous global benefits * Intra-departmental mentor and buddy program for in-house networking * New hire stock equity (RSUs) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid ---------------------------------------------------------------------------------------------------------------------------------- About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.