
Coupang · Seoul
About Coupang We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born o...
About Coupang
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the
multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being a leading and
reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial,
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional trade-offs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview
Are you passionate about turning data into powerful insights that drive real-world impact? As a Senior Instock Planning
Specialist, you’ll play a key role in shaping the customer experience by analyzing millions of data points and delivering
actionable insights to our Instock Planners and leadership teams.
Your work will directly influence critical areas such as inbound planning, inventory management, and inventory health, helping us
ensure the right products are available at the right time—creating a “WOW” experience for our customers.
What You Will Do
and performance dashboards
internal stakeholders
decision-making
business drivers
Qualifications
directors
Preferred Qualifications
in these domains
Recruitment Process
other circumstances.
stage.
Details to Consider
the application process. Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may
receive preferential treatment for employment in accordance with applicable laws.
communicated to the candidate at the appropriate time before the offer.
either skipped, shortened, or extended if necessary for business purposes.
Privacy Notice
Document Return Policy
1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the
Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply
where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those
documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural
disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job
applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2
above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring
Procedure Act] and submit it by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of
identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address
via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2
above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion
of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed
immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise
not applicable.
회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 Instock Planning Team은 쿠팡 리테일(로켓배송) 상품의 품절과 건전하지 않은 재고를 최소화하는 ‘엔드투엔드(end-to-end)’ 재고 가용성 관리를 주도하는 팀입니다. 카테고리 인사이트, 프로모션 플래닝, 마스터 데이터 및 네트워크 디자인 분야의 업무를 중점적으로 수행하고 있으며, SCM Autonomation 팀의 지원을 받아 프로세스 수립 및 기술 솔루션 개발에 필요한 카테고리별 플래닝 인사이트 및 솔루션을 도출합니다. Senior Instock Planning Specialist는 데이터 분석 능력(SQL)과 문제 해결 능력을 기반으로 비즈니스, 테크 그리고 운영 프로세스 사이의 중요한 연결점으로써 이커머스 시장의 규모와 속도에 상응하도록 설계된 시스템을 운영합니다. 품절, 재고 수준 등 재고 관리 KPI에 있어 업계 최고의 성과를 도출하는 것을 목표로 하며, 변화되는 수치를 기반으로 스스로 문제를 감지하고 여러 metrics를 고려하여 최적의 solution을 고안하는 직무입니다. 업무 내용 * OHLM (Other Hardline, 홈/주방/레저 용품/미디어) 카테고리의 최적화된 재고 수준 유지 및 가용성 향상 * 카테고리의 특징을 반영한 Buying Policy, Inventory Level 등의 결정 * 수요 예측 데이터와 고객의 구매 패턴을 분석해 재고 관리 모델 구축과 가용성 향상에 대한 비즈니스 인사이트 도출 * 데이터를 통해 계획 및 분석 작업과 시나리오를 작성하고 스크립트 기반 자동화를 추진하여 재사용 가능한 모델 구축 * 데이터 사이언스를 활용해 공급업체 서비스, 재고 최적화, 예측, 가용성 확보 등의 영역에서 다양한 개선 작업 수행 자격 요건 * 유관 경력을 5년 이상 보유하신 분 * 학사 이상의 학력을 보유하신 분 * 영어와 한국어로 능숙한 업무 소통이 가능하신 분 * 능숙한 SQL 활용 능력 및 데이터 분석 지식을 갖추신 분 * 지표에 대한 이해를 바탕으로 이를 비즈니스 문제와 연결할 수 있는 분 * 수치 데이터 기반의 인사이트를 도출해 제시할 수 있는 분 * 유연성이 요구되는 환경에 적응할 수 있고 다수의 유관부서 담당자와 원활하게 소통할 수 있는 분 우대 사항 * 리테일, 이커머스 분야에 대한 경험과 관심을 보유하신 분 * 컨설턴트, 분석 파트너, 분석 플래너로서의 업무 경험을 보유하신 분 * 어려운 목표가 주어져도 회피하지 않고 주도적이고 적극적으로 해결하려는 성향을 보유하신 분 * 상품의 주문 현황 및 예측에 대한 면밀한 관찰과 잠재적인 주문 관련 개선 사항 제시가 가능하신 분 * 정립된 SOP가 없는 과제에 대 능동적인 업무가 가능하신 분 전형 절차 및 안내 사항 * 전형 절차 * 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. * 참고 사항 * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. * 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침 * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy 서류 반환 정책 1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Position : Senior Manager, Inventory Planning and Management The Taiwan team is super excited to bring the selection, price, and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market, we are looking for smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Instock team is a critical team in Coupang, by managing inventory to build and maintain new selection while controlling costs such as overstock. The team works closely with cross-functional teams including business/vendor managers, supply chain, product, program and finance to deliver a world class e-commerce shopping experience. What you will do? * Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place. * Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed * Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up * Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate * Utilize data to effectively prioritize the most impactful actions to deliver key business results. * Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve. * Manage ordering process and systems to effectively balance competing business priorities. * Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities. Essential Qualifications: * 8+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain. * Bachelor’s degree in Supply Chain-related fields. * Demonstrated ability to partner with vendors to deliver business results. * Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority. * Passion to grow and take on increasing responsibility and challenges. * Ability to set high standards and drive others to excellence. * Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus. * Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible. * Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred. * Mandarin and English language proficiency required Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Things to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Company Introduction Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door. Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” Role Overview As the S&OP Planning Manager, you will lead the Taiwan S&OP process to keep our growth on track. You will own the full planning cycle, making sure our infrastructure, labor, and inventory stay in sync to meet customer demand. You will act as the network gatekeeper, ensuring we scale up without hitting capacity limits. Your main goal is to project daily, weekly, and monthly volumes and match them with designed capacity, while automating manual tasks to streamline our workflows. What You Will Do * Volume & capacity planning: manage daily volume projections and inbound/outbound capacity planning to ensure the network remains fluid and performance targets are met. * Network gatekeeping: Monitor network layer rules and case mapping to optimize flow and prevent bottlenecks. * Peak season strategy: Lead the planning and execution of inventory build-up strategies for peak events, balancing storage capacity with outbound throughput * Capacity safeguarding: Monitor network health in real-time; identify potential breaches in capacity and proactively deploy mitigation strategies with cross-functional partner * Process optimization: Identify bottlenecks in current planning cycles; automate manual data workflows and continuously streamline S&OP processes to move at the speed of the business. * Stakeholder management: Act as the central point between Instock, Ops, Labor Planning, and Finance to align on a single version of the truth for demand and supply planning Basic Qualifications * Experience with Excel, statistical modeling, and optimization. * Strong understanding of end-to-end supply chain processes, including demand planning, inventory management, logistics, and distribution. * Excellent analytical and problem-solving skills, with the ability to make data-driven decisions. * Effective communication and interpersonal skills, capable of building relationships with internal teams and external partners. Experience working in a fast-paced, dynamic environment with a customer-centric mindset. Preferred Qualifications * Bachelor’s degree in supply chain management, Business Administration, or related field; MBA or relevant advanced degree preferred. * Extensive experience in supply chain management, operations, forecasting, and capacity management. * Experience in data processing and analysis, with the ability to draw conclusion from data and build basic models to support business decision-making. Recruitment Process and Others Recruitment Process * Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/