Staff Software Engineer, Agentic Platform

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage. WHAT YOU WILL DO * Define the architecture for Tide’s agentic platform * Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability * Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities * Set standards for reliability, safety, scalability, and developer experience * Provide technical leadership across teams and unblock critical decisions * Implement cost-management and routing logic to optimize LLM spend across different providers * Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories WHAT WE ARE LOOKING FOR * Deep experience building platform or infrastructure systems at scale * Strong judgement across APIs, distributed systems, data, and cloud-native architecture * Track record of leading complex cross-team technical problems * Experience integrating third-party platforms without losing control of core architecture * Strong understanding of reliability, security, and observability * Experience with AI platform components is valuable, but not essential * Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable  WHY THIS ROLE MATTERS This role will help determine whether Tide builds isolated AI pilots or a reusable platform that compounds value across productivity, risk, and connectivity. OUR TECH STACK: * Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) * Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable * Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) * Docker, Terraform, EKS used by the Cloud team to run the platform * DataDog and Rollbar to keep it running * GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks * Angular 2+ with ngrx on Web, Flutter for the Mobile App * Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management WHAT YOU’LL GET IN RETURN:  Our location-specific employee benefits are designed to cater to the unique needs of Tideans:  * Remote first * 25 days of paid annual leave * 3 paid days off for volunteering or L&D activities * Private Health Insurance * Mental Health Support Platform * FitPass * Family and friendly leave (according to statutory) * Personal L&D budget * Share Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: We’re looking for an experienced Backend Engineer with excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you.  As an Engineer at Tide, you’ll report directly to the People Manager and Staff Engineer (Functional) and work in a team of highly skilled Engineers. You’ll work closely with our tech team to ensure system consistency and improve user experience. Ultimately, you should be able to develop and maintain functional and stable web applications to meet both the company’s and our customer’s needs. We work in an agile fashion, small cross functional squads,  grouped under common domains owning the full lifecycle of some microservices in Tide’s service catalogue. You’ll bring new ideas, and become an integral part of the process of continuously improving our product.  Outside of working in your squad you will discuss technical challenges, in our different Communities of Practice. ABOUT THE ROLE: As a Senior Python Engineer you’ll be:  * Defining, owning and maintaining the services your team owns from our service catalogue that fall in one of our domains (you design it, you build it, you run it, you scale it globally) * Working with the product team to select technology partners * Work with backend engineers across multiple agile teams carefully dividing your time between design/refinement, implementation and mentoring other team members * Regularly aligning your team’s vision and roadmap with the target architecture within your domain and to ensure the success of complex multi domain initiatives  * Working closely with product owners, mobile & web engineers, data scientist and other business members to translate requirements into well-engineered solutions * Making key contributions to our Community of Practice. You will apply your extensive experience on our problem domain and existing guidelines to become a true beacon of best practices among your fellow engineers  * Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire WHAT WE ARE LOOKING FOR: * Proven work experience as a Python Developer (working with this as a primary language) * Basic understanding of software engineering fundamentals (SOLID, ACID, Testing) * Hands-on experience with AWS and frameworks such as: Django, FastAPI and Flask * Extensive experience integrating with or creating REST APIs * (Desirable) Experience working with event driven microservice or message queues * (Desirable) An understanding of Salesforce integrations * Experience working in Scrum and following Agile development practises * Teamwork skills with a problem-solving attitude * You’re passionate about learning every day and sharing your knowledge and experience every day * Genuinely excited about supporting small businesses, in the UK and in global markets OUR TECH STACK: * Python * AWS (including Lambda, Fargate, EKS, SQS, SNS, SES and S3) * Postgres * Google BigQuery * Terraform * Sentry WHAT YOU’LL GET IN RETURN: * The gross annual salary for this position ranges from €55,600- €69,500 but we are also open to discussing the salary further, taking into account your expertise and contributions. * Remote first * 25 days paid annual leave  * 3 additional days for volunteering and learning * Private Health Insurance * Mental Health Support Platform * FitPass * Family and Friendly Leave (according to statutory) * Personal L&D budget * Share options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NZ1 #LI-Hybrid #LI-Remote    TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Tide

ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM You will lead the Client Engineering organisation, responsible for the core health and delivery of Tide’s mobile and web applications. This group comprises Core Architecture, Engineering Productivity, and Quality Engineering. Your mission is to ensure our frontend ecosystem is a competitive advantage, providing the standards and tools that allow our product teams to build with confidence and speed. You will lead a team of Engineering Managers and partner with a tenured community of Staff Engineers to solve our most complex technical challenges. ABOUT THE ROLE As Director of Client Engineering, you own the technical direction and standards for Tide’s frontend. We are looking for a leader who is deeply engaged in the architectural health of our applications. You will be the primary advocate for a frontend stack that is performant, maintainable, and aligned with our commercial goals. As Director of Client Engineering you will * Architectural Advocacy: Partner with our Staff Engineers to drive a pragmatic frontend strategy. You will take a hands-on approach to identifying and resolving bottlenecks in our large-scale monorepo workflows, ensuring the codebase remains sustainable. * Technical Stewardship & Efficiency: Advocate for the technical solutions that make the most sense for Tide’s business goals. You will evaluate our current stack and workforce model to ensure we are maximising engineering leverage without sacrificing the right tool for the job. * Product Virtualisation & Observability: Advocate for systems that provide stakeholders globally with full visibility into the product experience across all configurations. * Delivery Excellence: Be responsible for the delivery of a modern Release Engineering model. You will ensure your teams implement a comprehensive automation strategy that prioritises high-frequency, predictable deployment cycles. * Emerging Technology & AI: Provide thought leadership on leveraging AI and agentic solutions within the client-side experience. You will explore how AI can optimise frontend performance, automate routine interactions, and drive personalised member experiences. WHAT WE ARE LOOKING FOR * Seasoned Leadership: You have led significant engineering organisations and are comfortable navigating the complexities of high-scale frontend architecture. * Skilled Collaborator: You can thoughtfully debate technical trade-offs to reach the best outcome for the business. * Frontend Pragmatist: You have a deep understanding of frontend best practices. You aren’t tied to a specific framework or a single way of working and instead focus on the best outcome for the business. You have a track record of improving efficiency and modernising mobile release cycles, and you know how to navigate the technical and organisational trade-offs involved in those transitions. * Systems Thinking: You naturally see the connection between technical foundations and team velocity. You focus on the system-level improvements that help every product team move faster. * Commercial Maturity: You understand that technical strategy must serve business goals. You are comfortable making and communicating trade-offs to both technical and non-technical stakeholders. OUR TECH STACK We use the latest iterations of Flutter and Dart with a modular architecture to build scalable applications. Our stack includes state management, dependency injection, and navigation tools to streamline development. We emphasize code generation, backend communication efficiency, and BDD testing. Monitoring, analytics, and CI/CD are powered by Firebase, DataDog, LaunchDarkly, and GitHub Actions for seamless deployment and reliability. We use: * Frontend: Flutter (Mobile), Angular (Web) Backend: Java (17+), Spring Boot * Databases: PostgreSQL, MySQL * Messaging: Kafka, AWS SQS/SNS * Infrastructure: Kubernetes (EKS), AWS WHAT YOU’LL GET IN RETURN Our location-specific employee benefits are designed to cater to the unique needs of Tideans:  * Competitive Compensation -  Competitive salary and share options. * Remote first * 25 days of paid annual leave * 3 paid days off for volunteering or L&D activities * Private Health Insurance * Mental Health Support Platform * FitPass * Family and friendly leave (according to statutory) * Personal L&D budget TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.  While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.  #LI-AC1 #LI-Remote TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.  We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.   At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.   Disclaimer   It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.   Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.