Product Manager, Link - Consumer

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Link team builds the premier consumer network for next-generation commerce, leveraging our base of 300M+ registered consumers to pioneer the future of Identity, Consumer Finance, and AI-driven transactions. While our foundation was built on high-conversion merchant payments and a flexible digital wallet, we are expanding far beyond. We are building the infrastructure for a world where AI agents transact on your behalf, stablecoins go mainstream, and identity dictates how money moves. We think of Link as the wallet for the internet — and we're building for what's next. WHAT YOU’LL DO We are looking for an ambitious, impact-oriented product manager, who is passionate about scaling one of the fastest growing consumer financial networks. You will define and drive the strategy to create differentiated payment experiences for our merchants and consumers – giving consumers the freedom to pay with their desired payment methods across millions of merchants and merchants the benefit of increased revenue and lower costs without needing to contemplate the complexity of various payment methods.  You'll operate at the intersection of payments complexity and consumer product craft, bringing structure to ambiguous markets and setting the direction for a team working on one of Stripe's most strategic consumer bets. RESPONSIBILITIES * Define Link's local payment method strategy and roadmap, building localized experiences for merchants and consumers globally * Help establish an ambitious roadmap, from expanding core capabilities to leading nascent initiatives through to maturity * Engage directly with merchants and consumers, analyzing feedback and market trends to inform product development * Champion user insights within Link and represent user needs across the broader Stripe organization * Partner closely with internal and external stakeholders to cultivate a comprehensive, frictionless experience for Link consumers across diverse payment methods * Set the pace for prioritization and execution, partnering seamlessly with Engineering, Design, Data Science, GTM, Marketing, and Operations teams to launch initiatives aligned with company-wide goals WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 8+ years of product management experience, ideally working on a mix of consumer-facing and enterprise products * High taste, design empathy, and sharp judgment — can put yourself in the shoes of consumers and be a steward of crafting great experiences * Rigorous with data — comfortable digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right results * Desire for continuous product improvement; able to optimize for shipping a portfolio of small, medium, and large releases * Ownership mindset — works on whatever it takes to solve problems and delight consumers * Strong written and verbal communication, with a talent for distilling user problems into precise, actionable framing * Experience managing high-stakes external partnerships — aligning on milestones and executing integrations end-to-end * Thrives with a high level of autonomy and responsibility PREFERRED QUALIFICATIONS * Experience working on consumer financial products * Experience working on local payment methods  * Experience building brand new products or working in a startup environment * Experience working with GTM teams to bring a new product to market * Experience working on world-class consumer and merchant products at scale

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM Link is one of the fastest-growing consumer networks in the world, with 300M+ registered consumers. Our core mission is to make commerce seamless, helping merchants drive material gains in conversion and cost savings, while giving consumers a flexible and frictionless digital wallet they love. We're expanding beyond payments into identity and consumer finance, building the premier consumer network for next-generation commerce. In this role, you'd be joining a team that operates at the intersection of consumer experience, payments infrastructure, and financial products. Link spans multiple interconnected workstreams, including payment methods, money movement, fraud and authorization, consumer accounts and identity, and consumer preference, and a TPM here plays a critical role in keeping those threads aligned and moving forward at velocity. Additionally, you’ll work to build integrations between Link and many other parts of Stripe. WHAT YOU’LL DO Effective Technical Program Managers at Stripe always bias towards driving the right solutions for internal and external users, and delivering impact above all else. You'll do this even when it's not the easiest path, and requires difficult trade-off decisions. In this role, you'll help Link scale its consumer network and expand into new product surfaces by driving complex, cross-functional programs that span engineering, product, fraud, identity, and business teams. You'll look ahead and around corners to enable our teams to operate at their best, and identify opportunities to eliminate the unnecessary in delivering results. RESPONSIBILITIES *  Independently define programs across Link's payment, identity, and consumer finance initiatives, including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes * Apply consistent prioritization and decision-making frameworks across your programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt * Identify obstacles and risks across Link's cross-functional workstreams, proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence * Represent the voice of Link's consumers and merchants to all stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems * Drive clarity across all stakeholders on goals, problems, and intended outcomes, serving as the connective tissue across Link sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Link org to collaborators in peer organizations. * Develop a strong point of view on Link's product development strategy and use it to define programs with measurable outcomes, adapting them as the product and user needs evolve * Understand the technical challenges across Link's systems, payment flows, identity infrastructure, fraud and risk models, money movement, and partner closely with engineering leads to define the most effective path to delivery WHO YOU ARE We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 10+ years of product management or technical program management experience, including managing programs across all phases of software development * Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products * Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders * Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions * Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery PREFERRED QUALIFICATIONS * Experience working on consumer network products, digital wallets, or payments platforms at scale * Familiarity with fraud and risk systems, identity verification, or financial compliance in a consumer product context * Experience working across payments infrastructure and consumer-facing product teams simultaneously * Background in collaborating with go-to-market, sales, or merchant-facing teams to deliver cross-functional outcomes

Stripe

WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM While accepting payments on the internet has gotten easier over the past several years due in large part to the advent of modern payments APIs, the internet infrastructure for routing these same payments (to suppliers, sellers, partners, service providers, recipients) is stuck in the stone age. Connect is Stripe's leading product for marketplaces, on-demand services, ecommerce site builders, invoicing platforms, professional SaaS products, fundraising platforms, rental management platforms, and more. By utilizing the power of Connect, users in each of these categories can link multiple parties for the exchange of goods or services. These users rely on Connect for the crucial function of reliably routing payments between these parties. By powering fast, flexible, compliant, and cost-efficient routing of payments on the internet, Connect not only spurs the creation of innovative business models but it also enables organizations (whether they are businesses, nonprofits, or governmental agencies) to channel previously offline payments to the internet. WHAT YOU'LL DO As a Product Lead on the Connect team at Stripe, you will devise strategy, develop product requirements, and oversee execution for some of the highest-impact initiatives that serve modern marketplaces and software platforms. At Stripe, Product Managers help build innovative payments products for our customers. Product development is an extremely collaborative effort between engineering, design, analytics, and customer-facing teams. You'd be joining a team of experienced Product Managers who have a track record of successfully building large-scale business and consumer products that collectively impact millions of users around the world. On a day-to-day basis you would spend your time split between external meetings with customers and internal discussions with your engineering, marketing, analytics, and sales counterparts, as well as with your direct reports, coaching, mentoring, and hiring. This role will provide the opportunity to develop the strategy for one of Stripe's core products and get feedback on your plans directly from Stripe's leadership team. RESPONSIBILITIES * Define and drive the product roadmap for the Connect product, including the accounts and transaction APIs * Devise strategy, steer product requirements, and oversee execution for some of the highest-impact initiatives that serve modern marketplaces and software platforms * Work cross-functionally with engineering, design, analytics, and other global teams to define, build, and deploy products that delight our users * Build and coach your team on best practices in defining product requirements and how to deliver against those requirements and the overall roadmap WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 3+ years of managing product managers, 10+ years as a product manager * Experience leading cross-team initiatives from ideation to execution * Technical expertise—you've led technical products or have a background in computer science (or similar) * Experience building both new products (0-to-1) as well as a track record of shipping continuous product improvements to an existing product portfolio * Deep user empathy and a high bar for user experience * Persistence and a whatever-it-takes approach to ensure that your product is successful * Strong written and verbal communication skills PREFERRED QUALIFICATIONS * Experience working on a platform or marketplace product * Experience working on a paytech or fintech product