
Coupang · Shanghai
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang...
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without
Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the
multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and
reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels
us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs
surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to
get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company
grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break
traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
We’re looking for a seasoned and experienced and results-driven engineering lead in our organization. You'll be responsible for
managing gifted engineers and critical projects on our team. In addition, you play an important role in overseeing architecture
and implementation decisions as well as strategies to address technical debt in the existing legacy system.
In this role, you will act as a technical leader, developer, adviser, troubleshooter and analyst, and draw on your broad knowledge
of software development to assist with a wide variety of technical challenges. A flexible mindset, good communication skills and a
willingness to collaborate with cross-domain SDMs and engineers are also important.
initiatives and engineering productivity.
effectively to deliver high-quality software products and services.
formulate goals and milestones that will enable us to achieve those objectives.
software products and services.
the development team is aligned with the company's overall goals and objectives.
track record of success.
proficient in navigating them. Experienced as an architect or chief architect is highly desirable.
ambitious goals.
Recruitment Process and Others
Recruitment Process
other circumstances.
stage.
Details to Consider
the application process.
treatment for employment in accordance with applicable laws.
Privacy Notice
The role We’re looking for a CMF Senior Strategist to join our Consumer Tech global content team and become an integral part of our content function. With a visionary attitude, this Senior Strategist-level role will have significant research, design and product development experience within CMF (colour, material, and finish) and application processes, with proven success in the design and development of products in consumer electronics, home appliances, or automotive industries. Experience working with automotive, fashion and/or interior CMF applications is a plus. Revelant technical knowledge of material technology and processes within the product design, consumer electronics, home appliance and automotive industries is vital. You must have a keen ability to connect upfront macro trend research with technical production knowledge, and an innate curiosity to explore how new developments in innovative material technology and processes can be implemented to facilitate purposeful and responsible design. You will be highly articulate in written and visual communication. You will be highly skilled in interpreting CMF trends, exploration and application of innovative material technology to articulate future CMF trend forecasts. With a focus on personal content creation, you’ll also edit and manage content creation from junior members of the team. The CMF Senior Strategist is seen as a trusted CMF industry expert. A CMF Senior Strategist is client-facing and meets regularly with Enterprise-level clients. This role is based in Asia or in the US. Working at WGSN Together, we create tomorrow A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We’re a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. WGSN’s trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. Role overview WGSN Consumer Tech has ambitious plans for 2026 and beyond. We are looking for a talented CMF Senior Strategist to join our growing content team. What will you be doing? The CMF Senior Strategist will be responsible for researching and creating solution-driven CMF forecasts that demonstrate a clear understanding of client needs across multiple Consumer Tech categories and tech relevance across industries such as automotive, fashion, interiors, and beauty. You will be responsible for delivering this content in either written, image, video or audio formats. You’ll also be responsible for advising on new CMF content needs based on client feedback to support the Consumer Tech content strategy as set by the Content Director and/or Head of CMF. Technical knowledge of colours, materials and finishes for applications in product design across consumer electronics, home appliances and automotive industries is vital. Experience working with fashion and interior CMF applications is a plus. You’ll be highly articulate in written and visual communication. You will be highly skilled in interpreting trends and have an expert understanding of the role data and analytics play in commercial success. The team Our vision is for WGSN to welcome all people of all identities as our customers and team members. We believe that welcoming a range of diverse backgrounds and perspectives is the right thing to do and helps us create a more inclusive and better business for our clients who operate in Fashion, Beauty, Interiors, Food and Drink, Insight, Consumer Tech, Sports and Outdoors and beyond. You will work with a diverse team from across the globe, spanning multiple time zones. They are forward thinkers with a keen eye for detail and always find better and smarter ways of working. Key Accountabilities Forecasting and tracking the Consumer Tech industry with quantitative and qualitative data within all markets and demographics Active participation in the content for WGSN’s Strategic Forecasting internal events Deliver traffic growth by consistently evaluating internal data and client feedback to improve content standards and relevance Advise new CMF content needs following client feedback to support the content strategy of department as directed by the Content Director and/or Head of CMF Manage a team of international freelancers to commission and edit content Responsible for the main ‘peer review’ of CMF content created for their relevant segments, as directed by the Content Director and/or Head of CMF Collaborate with Consumer Tech team and wider content teams across multiple Industries Travel nationally and internationally to cover industry trade shows, conferences and other events as required Work with the Sales teams to support client relationships Speak to clients regularly to understand their needs Servicing Enterprise Clients by delivering analyst calls and presentations Participates in marketing content as required, such as live events, webinars and podcasts Partner with the Marketing department in the creation and delivery of promotional materials to drive growth and build awareness of Consumer Tech Provide quotes for press and broadcast media as required Behaves as a department Ambassador both internally and externally This list is not exhaustive, and there may be other activities you are required to deliver. Skills, experience & qualifications required Seen to be or known to be a CMF expert within the Consumer Tech and adjacent industries, with a list of industry contacts Significant career experience within CMF trend research, product development or content creation, and demonstrates a deep understanding of the area of expertise Expert knowledge of the global market from macro to micro trends across a broad range of product areas - automotive, consumer, technology, fashion, interiors and lifestyle product areas, and the ability to pinpoint trends that will impact the area of expertise Expert technical experience with Industrial design software programs, such as KeyShot and Adobe Creative Cloud Expert level of research, analysis, writing and editing content Expert understanding of the role data and analytics play in commercial success. Ability to analyse data and pinpoint trends that will impact the market. Excellent written English Ability to take ownership of personal assignments, prioritise workload, manage and support other members of the team Excellent organisation, communication and management skills with the ability to work within an international team to ensure content or outputs are of a consistently high standard and submitted on time Ability to build strong working relationships with key stakeholders in the business, from Sales, Client Services and Marketing Excellent presentation skills with proven experience in presenting to internal stakeholders, external clients and events Must be a self-starter and able to work independently Technical skills: KeyShot, Adobe Creative Cloud, Microsoft Office, Google Workspace, social media platforms, and AI tools such as Midjourney, ChatGPT, Gemini etc. What we offer Our benefits and wellbeing package offers flexible benefits you can tailor to your own personal needs. More about WGSN WGSN is the global authority on consumer trend forecasting. We help brands around the world create the right products at the right time for tomorrow’s consumer. Our values We Are Everywhere The future is everything; it happens everywhere. WGSN is the world's leading forecaster because we track and analyse consumer behaviours, product innovation, design and creativity everywhere. We Are Future Focused We utilise our global resources and intelligence to research, source and analyse quantitative and qualitative data to produce our forecasts. Everything we do is focused on working with our customers to create a successful and positive tomorrow. We Are Rigorous We source, review and assess quantitative and qualitative data to produce robust, actionable forecasts. To provide credible insights and design solutions for our clients, it is essential that rigour runs through everything we do. Our culture An inclusive culture is one of our key priorities. We want our people to truly be themselves and thrive. We love having a diverse team of people who bring new ideas, different strengths and perspectives & reflect the global audience we work with. Inclusive workforce We are committed to supporting the environment and sustainability, including ensuring our pension plan defaults to sustainable options and striving to be net zero by 2030. Recognising great performance is a key part of our culture. Our Awards schemes recognise and reward our people’s brilliant achievements. We have a truly flexible working environment with a wide range of flexible, hybrid and agile working arrangements. Conversations about flexible working have always been – and will continue to be – actively encouraged here. We want to ensure everyone has the opportunity to perform their best during interviews, so if you require any reasonable adjustments that would make you more comfortable, please let us know so we can do our best to support you.
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepxreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview In this role as a Director of Engineering, you will help in building and developing teams, you will also support a rapidly growing business and ensure we are building highly available, reliable and extendable products. You will collaborate closely with Product & Business peers to break tradeoffs between growth and profitability. Key Responsibilities * Provide leadership and technical direction to the engineering organizations and ensure that our engineers are working on building scalable, extendable and fault-tolerant systems * Hire experienced individual contributors to grow a high performance and impact-driven organization * Be a thought leader and collaborate closely with Business, Product & Engineering leaders to identify opportunities to drive business growth and improve efficiencies across various aspects of the business * Drive mission critical projects in collaboration with various stakeholders and engineering leaders to solve complex business problems * Dive deep to solve critical system issues. Ideally identify them before they happen and device plan to address them * Foster a culture that continuously innovates through frequent product iterations (Agile/Scrum) and help the team develop their Agile practices further * Drive and improve the operational excellence of your organization. Own definition, measurement, and reporting of operational metrics for your products & services * Develop, mentor, and coach managers and tech leaders on career development and professional growth Minimum Qualifications * 12+ years of industry experience of increasing responsibility leading engineering teams * 5+ years of experience in managing software development with hands-on architectural experience in delivering innovative products and mission critical systems. * Demonstrated experience in creating a vision, influencing cross-functionally and driving a technology organization to meet ambitious goals * Experience leading global distributed teams, with exceptional abilities to attract, recruit, retain andscale a high-performance engineering organization * Hands on technical skills in designing, building and delivering scalable and highly available products& services. Experience working in Java stack, AWS cloud and big data * Strong sense of ownership, urgency, and drive. High on bias for action * Strong verbal and written communication skills * Bachelor/Master/PhD in Computer Science or Engineering, or related field Type of work model * Hybrid - Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/
Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Coupang Fulfillment Technology Organization Our Fulfillment Technology organization is responsible for building the next generation warehouse management systems that focuses on automation and flexibility. This will also enable us to scale up our systems for our growing customer base and promote innovative solutions for fulfilling our customer orders. Role Overview and What You Will Do This is a leadership role in which you will directly manage and scale a team(s) responsible for delivering our foundational building blocks of next generation warehouse management systems. We provide inventory, orchestration and data platform solutions that power our fulfillment processes. This is an unique opportunity to build new technologies that go well beyond existing industry standards. You will partner with our product, program management stakeholders and other engineering leaders to build and deliver the roadmap of your teams. You should provide hands-on technical leadership to solve complex problems, make right architecture decisions with a balance of strategic and tactical plans. You should set up the right practices for delivering high quality software and mechanisms to keep our stakeholders updated. Finally, as we're scaling rapidly, you'll have lots of opportunities to build and grow the team via hiring and mentoring. You should be somebody who enjoys recruiting and coaching, is customer-centric, and feels strongly about delivering results. Basic Qualifications * 10+ years of professional experience in software development/engineering * 5+ years of engineering management experience * Computer Science fundamentals in object-oriented design and data structures * Computer Science fundamentals in algorithm design, problem solving and complexity analysis * Knowledge of best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing and operations * Experience with distributed computing and enterprise-wide systems * Experience recruiting, hiring and managing a team * Bachelor’s Degree in Computer Science or related field Preferred Qualifications * Experience working in warehouse management systems and fulfillment technologies * Experience taking a leading role in building complex software systems that have been successfully delivered to customers * Experience communicating with users, other technical teams and senior management to collect requirements, describe software product features, technical designs and product strategy * Experience mentoring junior software engineers to improve their skills and make them more effective product software engineers * Experience influencing software engineers’ best practices within your team * Hands-on expertise in many disparate technologies, ranging from front-end user interfaces through to back-end systems and all points in between * Experience working backwards from the customer and delivering innovative, simple solutions Pay & Benefits Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. The base pay for this position ranges from $174,000/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. Annual bonus is 0-20% of the base salary. General Description of All Benefits * Medical/Dental/Vision/Life, AD&D insurance * Flexible Spending Accounts (FSA) & Health Savings Account (HSA) * Long-term/Short-term Disability * Employee Assistance Program (EAP) program * 401K Plan with Company Match * 18-21 days of the Paid Time Off (PTO) a year based on the tenure * 12 Paid Holidays * up to 6 weeks of Paid Parental leave * Pre-tax commuter benefits * MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com. Job Requisition ID: R0074105