Retail Cluster Lead, District Manager

Coupang

Company Introduction We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview You will lead the architectural vision for our next-generation data centers, transitioning our global footprint from traditional colocation models to high-density AI Factories. You are responsible for the physical and logical blueprint of the facility—ensuring that our "white space" can support 100kW+ racks, liquid-to-chip cooling, and the massive throughput requirements of 800G/1.6T networking. Responsibilities * Facility Strategy: Design the "Basis of Design" (BOD) for hyperscale facilities, including site selection, building massing, and modular "pod" scalability. * Thermal Management: Architect the transition from air-cooled data halls to Hybrid Cooling environments (Direct-to-Chip, Rear Door Heat Exchangers, and Immersion Cooling) to support high-TDP AI chips. * Power & Energy: Partner with electrical engineers to design high-availability power chains (N+1/2N) capable of supporting 50MW+ of IT load per hall. Evaluate the integration of Small Modular Reactors (SMRs) or hydrogen fuel cells for onsite power. * Network & Fabric Topology: Define the physical layout for OSFP-based high-radix fabrics. Optimize cabling pathways and "meet-me-room" designs to minimize signal degradation for InfiniBand and RoCE v2 compute planes. * Modular Construction: Drive the adoption of modular "skid-based" deployments to accelerate construction timelines by 30% without sacrificing reliability or efficiency (PUE). * Sustainability & ESG: Ensure designs meet 2026 carbon-neutrality standards by implementing waste-heat reuse for local district heating and optimizing Water Usage Effectiveness (WUE).  Qualifications * Education  * B.Tech/M.S. or Ph.D. in Computer Science, Electrical Engineering, or a related field (or equivalent industrial experience) *  Required Technical Expertise * Physical Infrastructure: Deep understanding of rack densities (moving from 15kW to 100kW+), busways, and floor loading for heavy liquid-cooled systems * Hardware Lifecycle: Mastery of the latest server form factors, including E1.S/E3.S storage and the mechanical requirements of NVIDIA Blackwell/Rubin rack systems * Networking Standards: Expert knowledge of the physical layer (OSFP/QSFP-DD), fiber types (OM5/Single-mode), and OSPF/BGP routing at the facility scale * BIM & Digital Twin: Proficiency in Revit, AutoCAD, and Digital Twin platforms to simulate airflow, power distribution, and maintenance accessibility before breaking ground * Preferred Qualifications * 10+ years in mission-critical facility design or lead architectural roles at a Hyperscaler (AWS, Google, Meta) or Tier-1 Provider (Equinix, Digital Realty) * Expertise in Uptime Institute Tier Standards and LEED Platinum certifications * Experience with "AI-driven DCIM" (Data Center Infrastructure Management) tools for predictive maintenance * Domain Skills Needed * Cooling: Direct-to-Chip (DLC), CDU Integration, Water-Side Economizers * Compute: GPU Cluster Architecture, DPU Integration (BlueField) * Network: 800G/1.6T OSFP Optics, Fiber Density, OSPF Routing * Storage: NVMe-over-Fabrics (NVMe-oF), E1.S EDSFF * Construction: Modular Design, Prefabricated Power Skids, BIM Recruitment Process and Others * Recruitment Process  1. Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  2. The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  3. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  * Things to Consider  1. This job posting may be closed prior to the stated end date for application if all openings are filled.     2. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.     3. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.  * Privacy Notice  1. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE.  * Document Return Policy  1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.   2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail.  4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. Equal Opportunities for All Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Too Good To Go

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss. Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste. We’re growing fast: Our community of 120 million registered users and 180,000 active partners across 20 countries, have together already saved over 500 million meals from going to waste In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards. Why This Role — and Why London We are establishing our first engineering and product hub in London, and we want to be clear about why. We are hiring our first Senior Engineering Lead to partner directly with our first London-based Staff Product Manager. Together, you will be the founding leadership team building this hub from the ground up. Two things make London the right place for this team: Direct Engineering Impact through Proximity The UK is home to some of our most strategically important Key Accounts—major grocery chains, national coffee shop operators, and fast-casual restaurant groups. As a Senior Engineering Lead, you won't just be executing a roadmap from afar; you will be close to the partners using our technology. Understanding their scale, technical constraints, and operational workflows from the inside is what will allow you to architect and deliver truly impactful, high-scale software. High-Velocity, Cross-Functional Collaboration London is the anchor for our most senior operational and commercial leadership. You will be co-located with P&L owners, Key Account managers, and commercial teams who live and breathe these partnerships every day. THE ROLE We are looking for a Senior Engineering Lead to build, lead, and establish our new engineering hub in London. You will be the founding Engineering Lead, where you will be responsible for building a high-performing engineering team from the ground up. You will report directly to our Director of Engineering in Copenhagen. You will recruit and lead a multidisciplinary engineering team, and in close collaboration with the business owners in our Operations department, you will define the technical roadmap and deliver the solutions that power our workflows. This role is a blend of people leadership, technical architecture, and product ownership. As the Senior Engineering Lead, you will ensure your team delivers high-quality, maintainable integrations and systems. You will manage the team, facilitate their productivity, and support their professional growth. THE TECH STACK You will be leading a multi-team organization working across our company's Tech Stacks: Our marketplace backend is a Spring Boot Application on Java 25 running on a Kubernetes cluster deployed in AWS. We have two frontend React.js projects written in TypeScript, as well as an Android App written primarily in Kotlin, and an iOS App written in Swift.  RESPONSIBILITIES * Build, lead and manage a multidisciplinary engineering team. * Own and maintain the team's technical roadmap, ensuring it is aligned with business priorities defined by the Operations team. * Work directly with business stakeholders to understand their needs, provide technical guidance, and translate requirements into actionable work. * Manage relationships and technical work with third-party service providers and consultants. * Guide the team in designing, implementing, and maintaining robust integrations between our various systems. * Support the personal and professional growth of your team members. * Take responsibility for the team's delivery, technical quality, and schedule. THE IDEAL CANDIDATE * You have proven experience as a solution architect or senior engineer, designing and building integrations between complex systems * You have previously managed an engineering team and know how to support and grow your reports. * You can work independently and are able to create a feeling of belonging in a team that works remotely from most of the rest of the Tech team. * You are comfortable working very closely with non-technical business stakeholders to define roadmaps and priorities. * You have hands-on experience with integration technologies and patterns. Experience with Java/Spring Boot or similar is a significant advantage for integrating with our existing services. * You are comfortable with a degree of product ownership, including managing a roadmap and making prioritization decisions within a given budget. * You have experience managing technical projects involving third-party vendors. * You have a proactive, ownership-driven mindset, and thrive in fast-paced start-up like teams OUR VALUES: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care WHAT WE HAVE TO OFFER  * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,200+ colleagues across 20 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. BENEFITS WORK FLEXIBLY:  * Enjoy hybrid working from our great offices, at home or abroad. * Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave * Health insurance and pension plans (subject to country of employment). * Additional days off for significant life events CELEBRATE & SOCIALISE * Regular social events like summer and winter parties. * Coffee, snacks and fully-equipped kitchens. * Get to know our community with a monthly free Surprise Bag * Paid volunteer time through our Shareback volunteering programme * Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups  HOW TO APPLY We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go. Submit your CV and Cover letter in English. Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.   A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Wolt

ABOUT WOLT At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. WHAT YOU’LL BE DOING As Retail Operations Excellence Manager, you own the operational excellence agenda across a portfolio of priority retail partners in your country. Your core mission is to improve Perfect Order Fulfillment Ratio (POFR) by reducing UFI, PRE-INF, cancellations, and other store-level reliability issues. You diagnose and define net-new improvement workstreams where none exist, lead cross-functional projects end-to-end with minimal guidance, and turn root-cause insights into scaled operational programs. DAY-TO-DAY IN THIS ROLE YOU’LL PERFORMANCE MANAGEMENT * Track and analyze POFR and its key operational drivers, especially UFI, Merchant Cancellations, PRE-INF, Substitution %, and store-level reliability signals. * Define the  improvement roadmap across priority merchants, prioritising where the biggest POFR gains sit, and identify the root causes behind weak operational performance. * Lead recurring operational reviews with priority merchants and follow up on agreed actions until improvement is sustained. IN-STORE OPERATIONS * Conduct regular store visits, picker coaching, and staff training using the global store visit and operational excellence materials. * Build and maintain strong working relationships with store managers, regional managers, and merchant operational counterparts. OPERATIONAL IMPROVEMENT PROJECTS * Own end-to-end delivery of cross-functional operational workstreams — substitution guidance, picker workflows, inventory and data-quality improvements,. * Run pilots with merchants, capture learnings, and share clear recommendations to improve picking efficiency, substitution behavior, inventory accuracy, and item data quality. CROSS-FUNCTIONAL COLLABORATION * Represent retail operations in product and analytics discussions such as metric definitions, substitution flows, and availability logic, and influence roadmap priorities on behalf of the cluster. * Work closely with Cluster Heads, Regional Retail Ops, Product, Support; * Partner with Account Managers to secure merchant commitment, align on priorities, and support operational improvements. OUR HUMBLE EXPECTATIONS * Proven track record in driving commercial growth and optimizing performance within retail or partner management environments; * Solid negotiation skills with experience re-negotiating commercial terms to build sustainable, mutually beneficial partnerships; * Experience collaborating cross-functionally with Sales, Operations, and Merchant Services teams to align objectives and streamline processes; * Results-oriented, proactive, and adaptable to a fast-paced, evolving business environment; * Passionate about using insights and data to deliver measurable business impact and long-term partner value; * Excellent communication skills, fluency in Romanian and  English is a must; WHAT WE OFFER * A fast-growing tech company with lots of career opportunities, both locally and internationally; * Medical subscription – Regina Maria; * Meal tickets; * Monthly budget for sports activities; * Employee Assistance Programme - therapy and wellbeing; * Employee discount on all Wolt orders. NEXT STEPS If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you! OUR COMMITMENT TO DIVERSITY AND INCLUSION We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.