Senior Account Director

DEPT

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is part of our Creative & Media services. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. You are the commercial engine and primary sparring partner for one of our largest Tech client verticals. You’ll bridge the gap between complex Paid Media strategies and the client’s ambitious growth goals, ensuring our partnership feels less like a vendor and more like an extension of their own leadership team. Your mission is to support driving revenue into a 20% growth success story. WHAT YOU'LL DO: * Client Leadership: Act as the primary business partner for the client, building trust-based relationships at the senior level.  * Growth Ownership: Drive a 20% YoY growth target by identifying commercial opportunities in Paid Media, Social Organic, LLM, and Influencer strategy.  * Matrix Orchestration: Lead the "Trio" (Account, Program, Strategy), serving as the final decision-maker to ensure delivery matches client expectations.  * Strategic Sparring: Challenge the client and internal teams with "Growth Invention" ideas, moving beyond execution to strategic impact.  * Commercial Governance: Own the P&L, SOWs, and profitability for the Business Group.  WHAT YOU BRING: * Media Pedigree: A deep, must-have understanding of integrated Paid Media (Social, Programmatic, Search).  * Agency DNA: Proven experience managing complex, multi-workstream accounts in a global agency or consultancy environment.  * A confident, outgoing, and positive personality.  * You are a natural people person who builds chemistry instantly.  * Challenger Mindset: You aren't afraid to have sensitive conversations or reset expectations when budgets or timings shift.  * Social Fluency: Experience or strong exposure to Social Organic and Influencer ecosystems. WE OFFER * A flexible, hybrid working policy * The choice of medical healthcare providers (Bupa or Medicash)  * 25 days holiday plus bank holidays and your birthday off each year * Company pension scheme  * EAP scheme * Ride to work scheme  * Enhanced family friendly policies * Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT® * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Madano

Madano’s award-winning digital team works with clients across science, technology and engineering, helping them shape the future through effective digital storytelling.     As one of the fastest-growing communications consultancies in the UK, we are looking for an experienced and commercially minded Senior Account Director to help grow Madano’s digital offer. This is a senior role for someone who can provide trusted client counsel, shape digital strategies and plans, oversee high-quality service and delivery, and identify opportunities to expand our work across existing clients and new prospects.    The successful candidate will bring strong knowledge of digital marketing disciplines, curiosity about emerging trends and technologies, and the ability to translate insight into clear, effective recommendations for clients and teams.  The role  Madano’s digital team collaborates with clients, media partners and internal teams across Insights, Creative, Healthcare, and Net Zero Transition to develop paid, earned, shared and owned media strategies and campaigns. As Senior Account Director, Digital, you will play a key role in setting strategic direction, overseeing delivery and ensuring our digital work is of the highest quality, creatively effective and tangibly measurable. You will be responsible for leading client relationships, provide senior counsel, shape briefs, develop scopes of work, oversee project teams and ensure high-quality delivery across multiple accounts. You will be expected to bring both strategic and practical digital expertise across areas such as paid media, SEO/GEO, website and content strategy, analytics, customer experience, digital design, social media, media buying and integrated campaign planning. You will not need to be a specialist in every discipline, but you should be confident enough to ask the right questions, guide teams and partners, and advise clients on the best digital approach.  You will also contribute to the continued growth of Madano’s digital offer, helping to develop new products, improve ways of working, mentor junior team members and identify opportunities for innovation across AI, search, analytics, digital storytelling and performance communications.  What we expect  Leadership and client counsel  * Acts as a trusted adviser to senior clients and contacts, providing clear, evidence-led counsel and constructive challenge.  * Leads complex digital workstreams across multiple accounts, ensuring work is delivered on time, on budget and to a high standard.  * Builds strong relationships with clients, colleagues, media partners and suppliers.  * Brings together the right internal and external specialists across Insights, Creative, Healthcare, Net Zero Transition and digital delivery.  * Coaches and supports junior and mid-level team members, contributing to a positive, collaborative and entrepreneurial team culture.   * Shows curiosity about emerging trends, channels, audience behaviours and digital innovation, including AI, search and changing media consumption habits.  * Able to come into the office three times per week to collaborate with colleagues and clients.  Digital strategy and delivery  * Leads the development of digital strategies, channel plans and campaign recommendations across paid, earned, owned and shared media.  * Has strong knowledge across digital disciplines including paid media, SEO/GEO, website strategy, analytics, social media, content strategy, customer experience and digital design.  * Confidently scopes, plans and oversees digital projects, including timelines, budgets, resourcing, deliverables and review processes.  * Interprets data from platforms such as Google Analytics, LinkedIn Ads Campaign Manager, Google Ads, Meta and Semrush, translating findings into clear recommendations.  * Oversees reporting and measurement frameworks, ensuring clients understand performance, learnings and optimisation opportunities.  * Writes and reviews strategic documents, proposals, digital audits, campaign plans, scopes of work, client reports and recommendations.  * Maintains high standards of quality control across digital outputs, including copy, creative, targeting, reporting and technical delivery.  * Understands compliance, governance and approval processes, particularly in regulated sectors such as healthcare (essential) and energy.  * To note, roughly 65% of your time will be dedicated to client delivery.   Commercial growth and visibility  * Understands client objectives, sector context, audience needs and commercial priorities.  * Identifies opportunities to improve existing work and expand Madano’s digital remit.  * Meets individual and team new business targets for the year.  * Manages project teams effectively, ensuring roles, responsibilities and deadlines are clear.  * Understands strong financial management, including scopes of work, budgets, profitability, forecasting, timesheets and supplier costs.  * Supports new business activity, including proposal development, pitch thinking, audits, research and digital recommendations.  * Represents Madano’s digital expertise in client meetings, new business opportunities, industry events and internal forums.  * Contributes to Madano’s own marketing, thought leadership, credentials, case studies and service development.  What you’ll get out of the role  * A senior role in a growing digital team within one of the UK’s fastest-growing communications consultancies.  * The opportunity to shape digital strategy and campaign delivery for clients working across science, technology, healthcare, energy and engineering.  * Exposure to a wide range of digital projects, including website development, paid media, SEO/GEO, product and service launches, media buying, customer experience and integrated communications campaigns.  * Working with global clients across Healthcare and Net-Zero Energy Transition clients.  * A leadership role in developing Madano’s digital offer, including new approaches in AI, search, digital analytics, audience strategy and performance communications.  * The opportunity to mentor junior colleagues and help build the next generation of digital talent at Madano. * Access to a global network of agencies under the AVENIR GLOBAL parent company, with opportunities to support international clients and cross-market collaboration.  About Madano  Help us shape the future.  Madano is committed to building a better world through intelligent and creative communications. We work with clients who are solving major challenges of our time through science and technology - helping them tell their story, make the right connections, change attitudes and influence behaviours.   Our people are highly motivated and engaged, always encouraged to make their voices heard and given the opportunity to progress. And while we deal with serious issues, we make sure we don’t take ourselves too seriously along the way. Questioning accepted wisdom, always looking for alternative solutions, ours is a purpose-driven culture where everyone pulls together to make a lasting difference.   We have resolved to work only with organisations whose values align with our own. And we employ people who demonstrate a genuine commitment to delivering positive change.   Important Information Our recruitment process can consist of virtual interviews, in person interviews, and written tasks, please let us know if you have any accessibility requirements so that we can accommodate your needs during this process. We embrace the use of AI across our business and see it as a valuable tool in our work. However, as part of our recruitment process, we ask candidates not to use AI to generate application content or complete written tasks. Submissions may be reviewed using AI detection tools to ensure we can fairly assess each candidate’s own skills and experience. AI use is encouraged once in role. OUR BENEFITS AS WELL AS THE BASIC SALARY, GREAT SOCIAL EVENTS AND A CULTURE OF CONTINUAL LEARNING, OUR COMPETITIVE BENEFITS PACKAGE INCLUDES: * 25 days’ holiday plus Bank Holidays (rising to a maximum of 30 days alongside length of service) * Enhanced employer pension contribution * Private Medical insurance (for you and your family) * Income Protection insurance * Life Assurance at 4x your salary * Financial support and advice * Travel insurance (for you and your family) * An annual wellness benefit of £150 * Four-week sabbatical after every 5 years’ service. Madano offers a range of first rate, dedicated training that enables employees to take control of their careers to become experts in their field and trusted advisors to clients. *Some benefits are contingent on successful completion of probation period. EQUAL OPPORTUNITIES Madano is committed to a policy of equal opportunities and non-discrimination. At all times we aim to recruit, develop and promote the very best people, basing judgement solely on suitability for the job. We particularly encourage applications from those who are significantly underrepresented in our sector, such as disabled people, ethnic minorities and neurodiverse people. Privacy Policy We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy here and Recruitment Privacy Policy.

Right Formula

About Right Formula At Right Formula, we enable brands to push the limits of sports marketing through a unique blend of expertise, ingenuity and agility that we call the Right Formula. Our complete 360-degree service offering takes brands from partnership identification through to the delivery of fully integrated marketing strategies. With offices in the UK and the US, we support clients worldwide, helping them to accelerate growth through the power of sport.   Role Overview The Senior Account Director will take overall responsibility for the strategic direction, commercial management, and delivery excellence across one to two major hospitality-focused Formula 1 partnerships. This senior role combines leadership, client development, and operational oversight, ensuring each partnership delivers exceptional guest experiences, strong commercial return, and measurable brand impact. As the senior client lead, the Account Director will manage the account teams, guide long-term partnership strategy, and serve as a trusted advisor to senior client stakeholders. They will be responsible for translating client business objectives into world-class hospitality and activation programmes, ensuring Right Formula continues to set the benchmark for premium delivery and client service. The role will be based at Right Formula’s offices in Battersea, London, and will require extensive international travel.   Key Responsibilities Client Leadership & Relationship Management Act as the senior point of contact for both clients, building and maintaining strong, trusted relationships at senior stakeholder level. Oversee the annual partnership strategy, ensuring hospitality, activation, and communication programmes align with broader brand and business objectives. Lead regular client reviews, reporting, and strategic planning sessions, ensuring performance insights and future opportunities are clearly articulated.       Partnership & Hospitality Strategy Lead the development and execution of hospitality and guest experience strategies that deliver exceptional, brand-aligned experiences across global events. Oversee end-to-end hospitality delivery, from pre-event planning and communications through to on-site management, supplier oversight, and post-event evaluation. Ensure all contractual rights and assets are fully leveraged and tracked, delivering measurable value across both partnerships. Champion innovation and continuous improvement across event delivery, guest engagement, and operational processes. Proactively collaborate with creative, strategy, and production teams to develop innovative activations and campaigns.   Team Leadership & Delivery Oversight Lead and mentor a team of Account Managers and Executives, fostering a collaborative, high-performance culture. Oversee project delivery to ensure the highest standards of quality, efficiency, and client satisfaction. Provide clear direction, prioritisation, and resource management across both account teams. Support the professional development of direct reports through coaching, feedback, and structured progression planning. Work closely with the Group Account Director and senior leadership to ensure client objectives align with agency strategy and delivery capability.   Commercial & Financial Management Own and manage account budgets, forecasting, and profitability, ensuring projects are delivered within scope and to target margin. Oversee supplier contracting and negotiations, ensuring strong commercial terms and alignment with agency standards. Identify and pursue account growth opportunities, including renewals, extensions, and new business streams within existing clients. Ensure financial governance, accurate billing, and regular reporting across both accounts.   Skills & Experience Required Extensive experience in client, agency, or rights-holder account management within sports, events, or partnership marketing. Proven leadership of premium hospitality and partnership programmes within Formula 1 or international motorsport (essential). Strong track record of managing multiple high-profile clients or accounts simultaneously. Deep understanding of hospitality operations, sponsorship rights, and partnership performance measurement. Demonstrated ability to lead strategic planning, client development, and account growth initiatives. Exceptional relationship management and communication skills, with the gravitas to influence senior client stakeholders. Strong commercial acumen, with experience managing multi-million-pound budgets and driving profitability. Strategic thinker with creative flair, capable of inspiring teams and delivering innovative, client-first solutions. Experienced leader who can motivate, mentor, and develop high-performing teams. Proficient in Microsoft PowerPoint, Excel, and other relevant project management and reporting tools, ideally Monday.com. A proactive, composed, and collaborative leader with a passion for Formula 1 and delivering best-in-class hospitality experiences.   Role Structure & Benefits Hybrid working Flexible hours with core working hours between 10am – 4pm  Discretionary bonus scheme  Gym & Retail Discounts   Enhanced Employer Pension contribution   Mental Wellbeing Day & Volunteer Day in addition to annual leave   Sabbatical Leave in conjunction with long-service   Employee Assistance Programme     After successfully passing probation:  Private Healthcare  £500 per annum individual training budget  Cycle to work scheme  Payroll giving   Season Ticket Loan  Work From Anywhere Allowance