Deployment Strategist - Singapore

PhysicsX

ABOUT US PhysicsX is a deep-tech company with roots in numerical physics and Formula One, dedicated to accelerating hardware innovation at the speed of software. We are building an AI-driven simulation software stack for engineering and manufacturing across advanced industries. By enabling high-fidelity, multi-physics simulation through AI inference across the entire engineering lifecycle, PhysicsX unlocks new levels of optimization and automation in design, manufacturing, and operations — empowering engineers to push the boundaries of possibility. Our customers include leading innovators in Aerospace & Defense, Materials, Energy, Semiconductors, and Automotive. THE ROLE We’re looking for experienced Deployment Lead / DevOps Consultant to join our customer-facing teams, serving as the critical bridge between PhysicsX and our customers. In this role, you’ll be responsible for owning the end-to-end deployment of our platform into diverse, customer-owned infrastructure environments. You’ll work closely with customers to understand their unique requirements, constraints, and environments, whilst ensuring seamless platform adoption and deployment success.   This is a hands-on technical role that combines deep infrastructure expertise with strong customer relationship skills. You’ll be a trusted advisor who guides customers through complex deployments whilst collaborating internally with our platform teams to ensure our platform meets real-world deployment challenges.   WHAT YOU’LL DO * Partner directly with customers to assess their infrastructure requirements, security constraints, and deployment preferences, serving as the primary technical point of contact throughout the deployment lifecycle * Build and maintain strong relationships with customer technical teams and stakeholders * Gather customer feedback and requirements to inform platform development priorities * Design and execute deployment strategies for customer-owned cloud and on-premise infrastructure * Troubleshoot complex deployment issues across diverse infrastructure environments, understanding the difference between application and infrastructure bugs and triage internally * Act as a system validator to ensure our platform works within customer infrastructure * Continuously apply and improve deployment best practices and standards, and coach colleagues in their adoption * Travel to customer sites in APAC for an average of 3-4 weeks per quarter, where you'll collaborate closely with customers to build solutions on-site   WHAT WE’RE LOOKING FOR * Experience in deploying Kubernetes clusters across a range of cloud platforms (AWS, Azure) and on-premise infrastructure * Experience with infrastructure-as-code tools, preferably Crossplane, Terraform, and Helm * Understanding of networking, security, and observability in containerised environments * Proven track record of working directly with external customers or clients * Excellent communication skills with the ability to explain complex technical concepts to diverse audiences, including managing expectations and delivering on commitments * Strong problem-solving skills with a customer-first mindset * Comfortable presenting to technical and business stakeholders * Self-motivated with strong project management and organisational skills to empower internal and external teams to prioritise effectively * Collaborative approach with the ability to work effectively across various teams * Experience in a customer-led, customer success, professional services, or solutions engineering role is a plus * Experience in regulated industries or high-security environments is a plus   What we offer Build what actually matters Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind. Learn alongside exceptional people Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home. Influence over hierarchy We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected. Sustainable pace, long-term ambition Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.     We value diversity and are committed to equal employment opportunity regardless of sex, race, religion, ethnicity, nationality, disability, age, sexual orientation or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply. To help make a change, we sponsor bright women from disadvantaged backgrounds through their university degrees in science and mathematics.    We collect diversity and inclusion data solely for the purpose of monitoring the effectiveness of our equal opportunities policies and ensuring compliance with UK employment and equality legislation. This information is confidential, used only in aggregate form, and will not influence the outcome of your application.

ElevenLabs

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. WHAT WE OFFER * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across North Asia, and Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires. This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across North Asia and Singapore — building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations. These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs — you're not just executing a playbook, you're writing it. IN THIS ROLE, YOU WILL * Own and grow a focused portfolio of strategic accounts across North Asia, and Singapore, driving both net-new business and expansion * Develop and execute multi-year account strategies across business units, geographies, and use cases — spanning enterprise segments such as FSI, technology, e-commerce, and government-linked corporations * Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations * Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders — navigating both HQ and regional decision-making structures * Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes * Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand — coordinating closely with the Singapore-based team * Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market * Feed learnings from the field — including localisation needs, compliance requirements, and competitive dynamics — into the product roadmap and broader strategic sales playbook * Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture REQUIREMENTS * 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in North Asia and Singapore * Proven track record of closing and expanding seven-figure+ deals within named accounts — experience with large North Asia enterprises strongly preferred * Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes * Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets * Experience scoping consultative, custom deals that go beyond standard SKUs — including private deployment, on-premise, or VPC-based architectures for regulated customers * Technical fluency — able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements * Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy in both English-language and Mandarin-language settings * Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements * Creative, self-driven approach to outbound and pipeline generation — comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch * Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings) * Strong bias toward action, ownership, and leveraging AI in day-to-day workflows * Fluency in English and Mandarin (written and spoken) required; additional regional language proficiency is a strong plus * Experience selling into Mandarin-speaking territories and/or Southeast Asian markets is strongly preferred Location Candidate must be located within Singapore. #LI-Remote

Behavox

ABOUT BEHAVOX Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.  From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.  Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.  About the Role The Senior Strategic Account Manager is the most senior individual contributor within Behavox's Strategic Account Management function. In addition to owning a portfolio of the most complex enterprise accounts, this role carries broader responsibility for defining the engagement standard across the function, serving as a field expert on high-stakes accounts, and building the institutional knowledge that the team operates against. The Senior Strategic Account Manager leads through expertise and influence. The Senior Strategic Account Manager owns a focused portfolio of 3 to 5 Tier 1 and Tier 2 accounts representing the most complex, multi-product, multi-region, multi-stakeholder, high-ARR client relationships in the book. Full end-to-end ownership of these accounts includes elevated executive access and commercial complexity; the Senior Strategic Account Manager leads executive relationships at C-suite and Head-of level independently. This role also serves as the escalation point for the most complex or commercially significant situations before they reach leadership, and deploys into at-risk accounts owned by other Strategic Account Managers to coach through resolution without taking over coverage. Beyond direct account ownership, the Senior Strategic Account Manager defines engagement standards for the function across QBRs, escalation management, account planning, hygiene, and commercial execution. This includes creating vertical playbooks for common scenarios, establishing quality benchmarks and metrics, validating and improving the hiring assessment and onboarding materials, and leading internal learning sessions and workshops grounded in real account examples. The Senior Strategic Account Manager attends and speaks at industry events and conferences on behalf of Behavox, leads Customer Advisory Boards and CCO communities, and participates actively in hiring and interview processes as a calibration voice on candidate quality. This is a hybrid position based out in our Singapore office. What You'll Bring * Enterprise compliance technology at the highest account complexity. Expert-level understanding of multi-product, multi-region deployments of communications surveillance, trade surveillance, compliant archiving, and policy management across the most demanding Tier 1 financial institutions; understands how these systems interact within a client's broader controls framework. * Executive engagement at C-suite and Head-of level. Independently builds and sustains trusted advisory relationships with the most senior compliance, risk, and technology leaders at global financial institutions; represents Behavox credibly in executive conversations about compliance strategy, product roadmap, and deployment value. * Standards and process ownership for account management. Defines the engagement standard across QBRs, escalation management, account planning, hygiene, and commercial execution for the entire Strategic Account Management function; creates vertical playbooks, quality benchmarks, and metrics that other team members operate against. * At-risk account intervention and resolution. Serves as the deployment resource for complex or commercially significant account situations; engages directly in at-risk accounts to assess, stabilize, and coach the assigned Strategic Account Manager through resolution without displacing ownership. * External representation and community leadership. Presents Behavox's customer success and product vision to external audiences at industry events and conferences; leads Customer Advisory Boards, CCO communities, and industry working groups; builds and stewards the external community of Behavox customers and practitioners. What You'll Do * Multi-product, multi-region account ownership at scale. Manages the most complex accounts in the portfolio ($3M or higher combined ARR) with full end-to-end responsibility for delivery, health, commercial outcomes, and executive relationships across multiple geographies, products, and stakeholder groups. * Escalation calibration and field deployment. Serves as the escalation point for the most sensitive situations before they reach leadership; assesses severity, coaches junior Strategic Account Managers through resolution in real time, and intervenes directly only when account complexity or commercial significance requires senior presence. * Playbook and framework creation for repeatable execution. Creates reusable vertical playbooks, assessment instruments, and engagement frameworks that codify best practices across the function; validates and improves hiring assessments, onboarding materials, and the scoring framework used to evaluate new hires against departure archetype detection criteria. * Strategic commercial execution on high-value accounts. Owns renewal and expansion strategy for the highest-ARR accounts; builds value-led commercial plays grounded in customer intelligence; co-owns the regional expansion pipeline with Account Executive leadership; participates in deal reviews for high-value renewals and expansions. * Hiring calibration and team development through expertise. Participates actively in hiring and interview processes as the calibration voice on candidate quality; mentors Strategic Account Managers on account management, commercial reasoning, and executive engagement; leads internal learning sessions grounded in real account examples. What We Offer * A truly global mission with a passionate community in locations all over the world * Huge impact and learning potential as our aspirations require bold innovation * Highly competitive compensation  * Benefits include fully covered health coverage for employee and family * Generous time-off policy and flexible work schedule About Our Process We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.  During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible. Please note that: * We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process  * Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.