Regional Manager, Customer Succcess

Guardsquare

About the Role As Guardsquare continues to expand across Asia Pacific, we are looking for a Field Marketing Manager to join our Singapore office as our first dedicated marketing team member in the region. Reporting to the Chief Marketing Officer (CMO), with local support from the Regional Managing Director, you will help shape and execute Guardsquare’s marketing activities across APAC. You will work closely with Marketing, Sales and Product Management teams in Leuven, Boston and Singapore to adapt global initiatives to regional markets and drive local demand. This is a hands-on role in which you’ll have significant ownership while working alongside an experienced global marketing team that will support your growth and development. You will manage initiatives from planning through execution, including digital programs, events, partner marketing and regional content. As the only dedicated marketing professional based in Singapore, we're looking for someone who enjoys variety, is resourceful, and is happy to step beyond traditional marketing responsibilities, when needed, to help support our growing regional office.    What You’ll Do Regional Marketing & Demand Generation * Adapt global campaigns, programs and content to regional markets, industries and buyer needs. * Plan and execute integrated demand generation initiatives, including webinars, digital campaigns and paid media. * Develop regional messaging, presentations, and assets in collaboration with product marketing. * Help manage the regional marketing budget. Events & Programs * Plan and execute all aspects of impactful regional conferences, trade shows, roundtables, dinners and other marketing events. Sales & Partner Marketing * Support the adoption of marketing campaigns and assets across regional sales team. * Execute co-marketing initiatives with strategic partners and help measure campaign performance and ROI. Customer Marketing & Localization * Identify opportunities for regional customer success stories and case studies. * Support upsell and cross-sell marketing initiatives. * Adapt content and messaging to local languages, cultures, industries and market needs. PR, Operations & Analytics * Support the global marketing team and external agencies with regional PR initiatives including awards, media opportunities, and rapid-response activities. * Track, analyze and report on program performance using HubSpot and other marketing tools. What We’re Looking For * 3–5 years of experience in B2B marketing, field marketing or demand generation, preferably within enterprise software, SaaS or cybersecurity. * Experience working across APAC markets. * Experience planning and executing both digital and in-person marketing programs. * Strong project management and organizational skills, with the ability to manage multiple initiatives simultaneously. * A hands-on, resourceful mindset and the ability to work independently while collaborating across regions and functions. * Experience partnering with Sales to support pipeline generation and campaign execution. * A data-driven approach and an interest in measuring and improving marketing performance. * Willingness to travel across APAC up to 20% of the time.   Nice to Have * Experience marketing developer-focused or cybersecurity products. * Experience with marketing automation platforms such as HubSpot. * Knowledge of regional languages such as Mandarin, Malay or Indonesian. * Experience working in a fast-growing international SaaS company. What We Offer * The opportunity to help shape Guardsquare’s marketing presence across APAC. * Significant ownership while receiving support from an experienced global Marketing team. * A collaborative, international working environment. * The opportunity to work alongside leading security experts and product teams. * Opportunities to learn, develop and grow as the business expands across the region. Additional Information * This is a full-time, office-based position in Singapore. * Candidates must be legally authorized to work in Singapore at the time of application. We are unable to provide visa or work permit sponsorship for this role.   At Guardsquare, we take pride in being a diverse and multicultural company with team members representing numerous nationalities. We value different perspectives and opinions throughout the business which has contributed to our being the market leader in mobile application security. You will be part of a dynamic team that strives for excellence and focuses on continuous education and enhancement in skills. We encourage & empower our trusted colleagues to share their opinions, actively collaborate, and continue to learn and grow. Do you want to make a difference? What are you waiting for? Join us!  You can apply for this opportunity by filling out the application form below!    About Guardsquare Guardsquare offers the most complete approach to mobile application security on the market, delivering the highest level of protection, with ease. Guardsquare integrates seamlessly across the full development cycle, from mobile app security testing and code hardening to real-time threat detection and API security. Guardsquare provides enhanced mobile application security across the entire development process. More than 1,000 customers worldwide across all major industries rely on Guardsquare to help them identify security risks and protect their mobile applications and SDKs against reverse engineering and tampering in the ever-evolving threat landscape. Guardsquare is based in Leuven (Belgium) with offices in Ghent (Belgium), Boston (USA) and Munich (Germany).

Smartly

As Platform Partnerships Manager for APAC, they will report to the Head of Sales in APAC and work closely with the regional Sales & CS leads and teams, and multiple other functions across the company to strengthen Smartly's position in the region. You will play a key role in developing growth strategies and carrying out strategic projects with platform partners. You will also function as a crucial link between partners and our product development team. In this role, you'll be at the forefront of the fast-paced online marketing industry, allowing you to continue to learn & develop at speed whilst also growing and nurturing your own target market, managing relationships with large partners and scaling the operations of an ambitious growth company. This role will be based in Sydney, Singapore or Bangalore. As a Platform Partnerships Manager at Smartly, you will... * Build continuously better relationships and implement joint business plans with platform partners (e.g. Meta, Snapchat, TikTok, Google) and create positive trust towards Smartly in your region * Build and nurture relationships with key partner collaborators in the region * Improve platform partners' awareness of the Smartly offering and success stories in order to ensure a good understanding of the value Smartly provides * Systemically map platform partners' organizations and share insights to other Smartly teams what actions they should take (e.g. engage with specific Meta sales pods) * Work closely with the regional leadership and other key internal partners to drive growth and support the region's business * Support sales teams in driving new customer acquisition (e.g. join customer pitches/demos) & support product marketing with narrative and solution packaging towards partners * Work closely with customer success and support driving growth for key customers and up-sell Smartly multi-product offering * Act as local extension for Smartly.io product management & development and support developing our product & services * Act as Smartly's main POC for partner programs and initiativesOrganize business reviews and joint events with partners * Organize business reviews and joint events with partners ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.

Behavox

ABOUT BEHAVOX Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world.  From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise.  Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before.  About the Role The Senior Strategic Account Manager is the most senior individual contributor within Behavox's Strategic Account Management function. In addition to owning a portfolio of the most complex enterprise accounts, this role carries broader responsibility for defining the engagement standard across the function, serving as a field expert on high-stakes accounts, and building the institutional knowledge that the team operates against. The Senior Strategic Account Manager leads through expertise and influence. The Senior Strategic Account Manager owns a focused portfolio of 3 to 5 Tier 1 and Tier 2 accounts representing the most complex, multi-product, multi-region, multi-stakeholder, high-ARR client relationships in the book. Full end-to-end ownership of these accounts includes elevated executive access and commercial complexity; the Senior Strategic Account Manager leads executive relationships at C-suite and Head-of level independently. This role also serves as the escalation point for the most complex or commercially significant situations before they reach leadership, and deploys into at-risk accounts owned by other Strategic Account Managers to coach through resolution without taking over coverage. Beyond direct account ownership, the Senior Strategic Account Manager defines engagement standards for the function across QBRs, escalation management, account planning, hygiene, and commercial execution. This includes creating vertical playbooks for common scenarios, establishing quality benchmarks and metrics, validating and improving the hiring assessment and onboarding materials, and leading internal learning sessions and workshops grounded in real account examples. The Senior Strategic Account Manager attends and speaks at industry events and conferences on behalf of Behavox, leads Customer Advisory Boards and CCO communities, and participates actively in hiring and interview processes as a calibration voice on candidate quality. This is a hybrid position based out in our Singapore office. What You'll Bring * Enterprise compliance technology at the highest account complexity. Expert-level understanding of multi-product, multi-region deployments of communications surveillance, trade surveillance, compliant archiving, and policy management across the most demanding Tier 1 financial institutions; understands how these systems interact within a client's broader controls framework. * Executive engagement at C-suite and Head-of level. Independently builds and sustains trusted advisory relationships with the most senior compliance, risk, and technology leaders at global financial institutions; represents Behavox credibly in executive conversations about compliance strategy, product roadmap, and deployment value. * Standards and process ownership for account management. Defines the engagement standard across QBRs, escalation management, account planning, hygiene, and commercial execution for the entire Strategic Account Management function; creates vertical playbooks, quality benchmarks, and metrics that other team members operate against. * At-risk account intervention and resolution. Serves as the deployment resource for complex or commercially significant account situations; engages directly in at-risk accounts to assess, stabilize, and coach the assigned Strategic Account Manager through resolution without displacing ownership. * External representation and community leadership. Presents Behavox's customer success and product vision to external audiences at industry events and conferences; leads Customer Advisory Boards, CCO communities, and industry working groups; builds and stewards the external community of Behavox customers and practitioners. What You'll Do * Multi-product, multi-region account ownership at scale. Manages the most complex accounts in the portfolio ($3M or higher combined ARR) with full end-to-end responsibility for delivery, health, commercial outcomes, and executive relationships across multiple geographies, products, and stakeholder groups. * Escalation calibration and field deployment. Serves as the escalation point for the most sensitive situations before they reach leadership; assesses severity, coaches junior Strategic Account Managers through resolution in real time, and intervenes directly only when account complexity or commercial significance requires senior presence. * Playbook and framework creation for repeatable execution. Creates reusable vertical playbooks, assessment instruments, and engagement frameworks that codify best practices across the function; validates and improves hiring assessments, onboarding materials, and the scoring framework used to evaluate new hires against departure archetype detection criteria. * Strategic commercial execution on high-value accounts. Owns renewal and expansion strategy for the highest-ARR accounts; builds value-led commercial plays grounded in customer intelligence; co-owns the regional expansion pipeline with Account Executive leadership; participates in deal reviews for high-value renewals and expansions. * Hiring calibration and team development through expertise. Participates actively in hiring and interview processes as the calibration voice on candidate quality; mentors Strategic Account Managers on account management, commercial reasoning, and executive engagement; leads internal learning sessions grounded in real account examples. What We Offer * A truly global mission with a passionate community in locations all over the world * Huge impact and learning potential as our aspirations require bold innovation * Highly competitive compensation  * Benefits include fully covered health coverage for employee and family * Generous time-off policy and flexible work schedule About Our Process We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams. We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment.  During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment. We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies. The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers. Finally we will ask you to meet with a number of our senior leaders to make sure that you are making the most informed call possible. Please note that: * We want to get to know you and have a genuine conversation, so the use of AI tools or assistance during live interviews is strictly prohibited and will result in immediate disqualification from the process  * Interviews may be recorded for internal review purposes to ensure fairness and enable collaborative hiring discussions within the team.