Sales Development Representative

About the Role As a Sales Development Representative, you’ll play a key role in shaping how BrainStation engages with professionals and organizations across London. Focused on the fields of AI, Data, Design, Marketing, and Product, this is a strategic, people-first role centered on building meaningful connections and expanding BrainStation’s presence in one of the world’s most dynamic tech communities. You’ll be responsible for driving the first layer of engagement with individuals and companies—introducing them to BrainStation’s mission, forging lasting relationships, and helping deliver best-in-class experiences that reflect the energy and ambition of the London market. From world-class events to tailored outreach, you’ll help create memorable touchpoints that spark interest, drive participation, and leave a lasting brand impression. Working closely with our Growth, Sales, and Marketing teams, this is an opportunity to build a long-term career at the intersection of community, education, and innovation—while helping shape how professionals connect, learn, and grow in the future of work. Responsibilities * Partner with the Growth and Sales teams to strategically engage professionals and organizations across AI, Data, Design, Marketing, and Product—working through BrainStation’s database and outreach tools to unlock new relationships and deepen existing ones * Strengthen company-level and individual connections through thoughtful, high-impact engagement that reflects BrainStation’s position as a leader in digital education * Stay deeply attuned to the tech and innovation landscape in London —tracking key conferences, summits, and community moments—and leverage BrainStation’s brand presence to engage relevant audiences and spark new conversations * Support the planning and execution of world-class events that showcase our offerings and create meaningful experiences for our community * Collaborate cross-functionally to ensure outreach strategies are targeted, measurable, and aligned with team goals * Cultivate relationships with key stakeholders, alumni, and advocates to drive long-term community growth and impact * Contribute to a high-performance team culture that prioritizes results, collaboration, and a shared commitment to delivering best-in-class experiences Requirements * Bachelor’s degree or equivalent work experience * 1–3 years of professional experience in marketing, partnerships, business development, or community-related roles * A strong communicator who’s energized by meeting new people and making authentic connections * Self-starter with strong organizational skills and attention to detail * Comfortable working across communication channels—phone, email, video, and in-person * Enthusiastic about learning new tools and processes * Experience working with CRM or outreach tools (e.g., Salesforce, HubSpot, Outreach) is an asset * Passion for community-building, education, and creating positive experiences Perks and Benefits * Mentorship Program * Comprehensive Health & Wellness Benefits Package * Pension Scheme * Parental Leave Program * Flexible Working Hours * Work from Home Flexibility * Service Recognition Programs * Socials, Outings & Retreats * Culture of Learning & Development About BrainStation BrainStation is a global leader in digital skills training and workforce transformation. Established in 2012, BrainStation works with instructors from the most innovative brands to develop and deliver cutting-edge, real-world digital education that has empowered professionals across the world. Bonus: Have you been to a campus or joined an online learning opportunity? We are actively seeking individuals that believe in lifelong learning and that have taken part in our On Campus or Online offerings [https://brainstation.io/courses]. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. BrainStation is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation. #LI-Hybrid

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.. As a Sales Development Representative, (SDR), you will help expand our customer base  by connecting with prospective customers, understanding their unique needs, and identifying the best way to position Toast. You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. This is a Hybrid role in our central London office minimum 2 days a week A day in the life (Responsibilities)  * Handle Inbound marketing leads and set up product demonstrations for Field Account Executives. * Collaborate with Field Account Executive Teams as well as the marketing team to develop creative outreach strategies. * Leverage prospecting skills and relationships to build partnerships with restaurants. * Be the voice of the customer and share valuable feedback cross-functionally. * Understand the competitive landscape and determine how to best position Toast in the market. What you'll need to thrive (Requirements) * Excellent written and verbal communication skills * Passion for sales and a desire to work in a results-driven environment * High customer empathy and ability to handle objections * 6+ months experience in an SDR or BDR role * Attention to detail and strong organisational skills to be able to keep track of many opportunities at one time * Ability to work in a fast-paced, entrepreneurial environment. * Self-motivated, creative, and flexible with the ability to perform well under pressure. * Experience canvassing and cold-calling into various types of local businesses, with evidence of success preferred. What will help you stand out (Nonessential Skills/Nice to Haves) * Up to date on the latest restaurant industry trends; knowledge of restaurant operations is a plus. * Experience working in a start-up environment.   AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.   Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.