Solutions Engineer

Seeking a Solutions Engineer to support the rapidly growing user community and drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical aspects of a sales engagement. This includes explaining NoSQL advantages, elucidating how it works, and demonstrating how it can solve the customer’s problem. Your role will involve instilling excitement in customers about adopting this new approach for fast and scalable databases. Responsibilities: Guide customers in solving their problems and meeting their requirements, generating excitement about NoSQL database technology. Collaborate closely with the sales team on account strategy and identify additional opportunities in existing accounts. Ensure the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution. Develop and deliver outstanding company/product presentations and demonstrations. Engage with technical professionals at all levels, from managers to architects and developers, and explain Couchbase Server and its applications. Serve as the technical product expert for customers and stay current on the NoSQL competitive landscape. Collaborate with Product Management and Engineering, providing feedback from the field and representing the customer perspective. Identify and produce internal and external technical collateral, such as typical deployment architectures or best practices.

Preferred Qualifications: 6+ years of pre-sales engineering experience for enterprise back-end software. 2+ years of experience with RDBMS, including schema modeling, performance tuning, and configuration. Excellent presentation skills, with the ability to present technical solutions concisely to customers or potential customers. Experience engaging with developers. Passion for delving into technical issues and solving customer problems. Proactive in engaging with customers. Familiarity with NoSQL databases or other distributed high-performance systems is a significant plus, but not required. BS in Computer Science, Engineering, or equivalent experience