Club Manager (Director of Food & Beverage) - Soho House New York

Soho House

The role… At Soho House the Food & Beverage Director is responsible for maintaining the local properties food and beverage (F&B) operation in conjunction with the General Manager. As the Food & Beverage Director, your primary responsibility is to uphold Soho House service standards and create an approachable yet elevated atmosphere for members, guests and staff within the Club, Roof, Events Space and/or Room Service (if applicable). In this role you will also oversee forecasting, business improvement plans and manage payroll/labor, budgets and revenue. A successful Food & Beverage Director is a proven leader who thrives in fast-paced and demanding work environments. Someone who is not afraid of rolling up their sleeves to get the job done, customer centric, keen eye for detail while also encompassing a strong business acumen and problem solver. Main Duties * Partner with General Manager to develop, enhance and create systems that encourage efficient and effective service standards that elevate members, guests and staff experience * Implement and lead staff training to educate on product awareness to Soho House & Co.’s food program and drink initiatives through story-telling, demos, guest speakers, “Cook House & House Tonic” and “Club School.” * Collaborate interdepartmentally to ensure all member and guest experiences are supported by various members of the team and are briefed on expectations to always execute top-notch service * Partake in the recruiting process by identifying talent gaps working with People & Development/Recruitment to attract/acquire talent as well as provide interview evaluation following the interview * Support new hire on-boarding and training to ensure the Food & Beverage (F&B) / Floor team is polished, elevated and approachable * Adhere to local and state regulated Health & Safety guidelines as well as Soho house & Co. global standards by liaising with internal and external stake holders to promote a clean and safe work environment * Develop innovative revenue channels that result in profit streams and support achieving/overachieving goals * Partner with membership to gather members’ feedback and develop initiatives that address and highlight concerns Required Skills/Qualifications * Must have 5+ years’ experience in food & beverage operations with a proven track record of leading a professional, efficient, high quality, service-oriented operation in a fast paced and demanding environment * Must have excellent interpersonal/relationship building skills * Must have supervisory, coaching and staff development experience * Must have a strong business aptitude * A four-year Degree in Hospitality and/or Restaurant Management preferred, but not required   Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.

Soho House

SCOPE OF THE ROLE At Soho House, the Health Club Manager leads the successful launch and day-to-day operation of our Health Club, creating an exceptional member experience across fitness, recovery and spa. This is a pre-opening leadership role, responsible for delivering every aspect of the Health Club before opening day and establishing the standards that will define the operation long-term. Working closely with the General manager, Global Director of Health Clubs and the wider project team, you will oversee recruitment, procurement, operational readiness, training, supplier management and the successful opening of the Health Club. Following launch, you will lead the daily operation of the Health Club, including the gym, recovery technologies, spa treatments, wellness programming and changing facilities. You will be responsible for building a high-performing team, delivering exceptional member experiences, always ensuring a safe environment and driving commercial performance. KEY RESPONSIBILITIES Pre-Opening * Lead all Health Club pre-opening activities, ensuring operational readiness for launch. * Recruit, onboard and train the Health Club team, including fitness, spa and recovery colleagues. * Support procurement, equipment installation, treatment room set-up and recovery technology commissioning. * Develop and implement operational standards, SOPs and opening procedures. * Establish supplier relationships and coordinate external contractors during the opening phase. * Work alongside project, design and facilities teams to ensure all spaces are completed to Soho House standards. * Deliver team inductions and opening training programmes. Operations & Member Experience * Lead the day-to-day operation of the gym, spa, recovery technologies and wellness facilities. * Ensure exceptional standards of cleanliness, maintenance and presentation across all Health Club spaces. * Oversee member journeys across fitness, personal training, recovery services, treatments and wellness programming. * Develop a calendar of classes, events and wellness activations to maximise member engagement. * Ensure recovery technologies, including Hyperbaric Oxygen Therapy (HBOT), Red Light Therapy and other wellness equipment, operate safely, effectively and in accordance with company procedures. * Build strong relationships with members, delivering a highly personalised and hospitality-led experience. Leadership * Recruit, coach and develop a high-performing Health Club team. * Lead performance reviews, training, scheduling and succession planning. * Foster a culture of accountability, collaboration and exceptional service. * Ensure staffing levels meet operational and commercial demands. Commercial Performance * Deliver departmental revenue, payroll and profitability targets. * Monitor KPIs including treatments, personal training, classes, retail and recovery services. * Identify opportunities to improve utilisation, member engagement and revenue. * Partner with Membership, Marketing and Events to drive Health Club awareness and participation. Operational Excellence * Manage Health Club budgets, purchasing and stock control. * Maintain equipment through planned preventative maintenance and supplier relationships. * Ensure compliance with all health and safety legislation, operating procedures and licensing requirements. * Produce regular operational and commercial reports for senior leadership. * Maintain the highest standards of risk management across fitness, spa and recovery operations. REQUIRED EXPERIENCE * 5 years' experience managing a premium health club, luxury spa, wellness club or hospitality operation. * Previous pre-opening experience is highly desirable. * Strong operational knowledge across fitness, spa and recovery environments. * Experience managing multidisciplinary teams including fitness professionals, therapists and wellness practitioners. * Demonstrated experience delivering commercial targets and managing departmental budgets. * Excellent leadership and organisational skills. * Experience working with recovery technologies, longevity services or advanced wellness offerings is advantageous. * Spa or Gym qualification * Strong understanding of health and safety legislation and risk management. * Comfortable working in a fast-paced opening environment with changing priorities. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Additional Benefits: Employees are eligible for benefits above and beyond those required by law, including food coupons, a savings fund and life insurance coverage. * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Meal: Whilst on duty you will be provided with a substantial meal free of charge.

The Social Hub

YOUR MISSION, SHOULD YOU CHOOSE TO ACCEPT IT You’re the seasoned culinary professional ready to be a part of and help drive two exciting new projects opening in The Social Hub Amsterdam City. Grandmother is an all day cafe serving serving sandwiches, baked goods and delicious meals inspired by everyone’s favourite Grandmother. The Clubhouse is the all-day heart of The Social Hub. A busy, social kitchen serving modern club classics from breakfast through to late night, built around quality produce, familiar dishes done properly, and a fast, friendly service culture. It’s a place where chefs cook food people genuinely want to eat, every day. You’ll oversee kitchen operations across multiple outlets and event spaces, ensuring every dish meets the highest quality standards and every service runs smoothly. Innovation is your middle name: you bring fresh ideas, seasonal inspiration, and a touch of daring to every plate while keeping operations efficient and commercially strong. You lead from the front, coaching your team to grow, collaborate, and perform at their best. Reporting to the Director of F&B and working closely with the General Manager and Regional Head Chef, you play a key role in maintaining quality, driving culinary innovation, and achieving operational and financial targets. Your mission is simple: create a kitchen that guests love, and teams are proud to be part of. IN CASE YOU DON’T KNOW WHO WE ARE Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. WHAT YOU’LL DO * Lead and inspire the kitchen (management)team to deliver memorable dining experiences across all outlets and event operations. * Design and continuously evolve menus in collaboration with the Regional Head Chef and F&B leadership. * Oversee day-to-day kitchen operations, ensuring quality, consistency, and efficient service delivery. * Implement and maintain strong kitchen systems for prep, workflow, hygiene, and inventory control. * Manage staffing schedules and team development to ensure productivity and team wellbeing. * Control food costs, labor, and inventory while maintaining menu quality and guest satisfaction. * Implement waste reduction initiatives and track food waste to improve sustainability and efficiency. * Build and maintain strong relationships with suppliers to ensure fresh, local, and sustainable sourcing. * Work closely with events and F&B teams to ensure seamless execution of catering and special events. * Engage with guests when possible, gathering feedback and continuously improving culinary experiences. WHAT YOU’LL HAVE * Minimum 3 years’ experience as Head Chef or Senior Sous Chef with full responsibility for kitchen operations in a busy, high-quality environment. * Strong expertise in menu creation, kitchen leadership, and multi-outlet or high-volume operations. * Proven experience leading teams, coaching talent, and fostering collaboration and performance. * Strong financial understanding, including budgeting, food cost control, labour management, and P&L awareness. * A creative mindset with a passion for hospitality and memorable guest experiences. * Calmness under pressure, decisiveness, and a hands-on, solution-oriented approach. * Fluency in English; Dutch language skills are a strong plus, and additional languages are welcome. WHAT WE OFFER * The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game-changing innovator, challenging every convention and defining the future. * The chance to learn and grow in your role with the potential for future growth. * Awesome discounts in all our properties in Europe, and not just for you, but also for your friends and family! * A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff. At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn’t depend on who negotiates best. Who you are is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion, or culture. Your authenticity keeps our team diverse. Come as you are.