Bytajobb Summary

AI Summary

About the role

Som Agile Team Lead leder du ett team inom Channels IT med fokus på att förbättra kundupplevelsen genom operationella förbättringar, incidenthantering och att driva affärsresultat i en agil miljö.

Key requirements

Erfarenhet av att arbeta i en agil produktutvecklingsmiljö.
Flytande kommunikationsförmåga på engelska och svenska.
Erfarenhet av att leda tvärfunktionella teknikteam.

What is offered

Möjlighet att arbeta med affärskritiska kundresor och digitala tjänster.
Möjlighet att forma framtiden för hur digitala kundupplevelser levereras.
Arbeta i en kultur som bygger på förtroende, ansvar och kontinuerligt lärande.

Looking for a workplace for the future?

At Telenor, you own your career. Here, you’ll have the opportunity to make the most of your dreams and expertise while contributing to technological innovations that are barely even imagined today. Innovations that we know will change the map for how we communicate and live our connected lives in the future.

We are now looking for an Agile Team Lead – Channels IT to join our team in Channels IT.

How you’ll make a difference with us

As an Agile Team Lead in Channels IT, you will lead a team responsible for solutions within our External Web and Identity Management domain.

This role combines people leadership, delivery leadership, and operational excellence. You will help create an environment where individuals can grow, teams can perform, and deliveries can be executed with quality and predictability.

Working closely with Product Managers, Architects, Tech Leads, and other Agile Team Leads, you will ensure your team can successfully deliver business value while continuously improving ways of working. What you'll do:

Lead and develop the team

You will be responsible for creating an engaging, collaborative, and high-performing team environment. Responsibilities include:

Coaching and supporting team members in their professional development

Building a culture of trust, accountability, and continuous learning

Facilitating effective collaboration across roles and disciplines

Supporting the team through change, ambiguity, and growth

Helping resolve conflicts and removing obstacles that impact team effectiveness

Drive delivery and execution

You will ensure that initiatives are planned and executed effectively while maintaining alignment with business priorities. Responsibilities include:

Leading delivery planning and coordination for team initiatives

Supporting the team in creating realistic estimates and delivery plans

Managing dependencies with other teams and stakeholders

Tracking progress and helping the team identify and mitigate risks

Facilitating communication between business and technology stakeholders

Driving continuous improvements in planning, predictability, and delivery practices

Driver / Project Manager of cross-functional / divisional initiatives

Ensure operational excellence

You will help maintain a stable and reliable customer experience by driving operational improvements and incident management practices. Responsibilities include:

Leading major incident coordination when required

Facilitating post-incident reviews and lessons learned workshops

Identifying improvement opportunities based on operational insights

Supporting the team in establishing effective incident response processes

Driving a culture of ownership, quality, and continuous improvement

Are you the one we’re looking for?

Who you are

You are a collaborative Agile leader who enjoys helping people succeed while ensuring the team delivers meaningful business outcomes. You are comfortable navigating complexity, bringing people together, and creating clarity in fast-moving environments. Most importantly, you care about building healthy teams and enabling others to perform at their best. Whether you are an experienced Agile Team Lead or an emerging leader ready to take the next step, we would love to hear from you. We believe you bring:

Required

Experience working in an Agile product development environment

Experience coordinating deliveries across multiple stakeholders and teams

Strong communication and collaboration skills

Ability to create structure and drive execution in a dynamic environment

Fluent communication skills in English and Swedish

Meritorious

Experience in roles such as Agile Team Lead, Scrum Master, Engineering Manager, Delivery Lead, or similar leadership positions

Experience leading cross-functional technology teams

Experience driving continuous improvement initiatives

Experience working with Jira and Confluence

Bachelor's degree in Computer Science, Business Management, Engineering, or a related field, or equivalent experience

Experience working with customer-facing digital channels, web platforms, or identity solutions

Significant importance will be placed on personal qualities and cultural fit.

Our promise to you!

At Telenor, we believe that great teams are built by empowered people. As an Agile Team Lead, you will have the opportunity to:

Lead a highly skilled cross-functional team

Influence ways of working across Channels IT

Work with business-critical customer journeys and digital services

Develop your leadership capabilities in a large international technology organization

Shape the future of how we deliver digital customer experiences

We are committed to creating a workplace where everyone can grow, contribute, and succeed.

Apply today!

Will you take the next step in your career with us? We look forward to your application! We review applicants on an ongoing basis, so don’t wait—reach out today.

If you have any questions or want to know more, feel free to contact the hiring manager Head of Self Service & API at nicklas.malmstedt@telenor.se. Please note that we cannot accept applications via email.

Good to know

Due to the summer holiday period, the recruitment process will be paused during the summer. Screening and feedback will resume in August. Thank you for your understanding, and we hope you have a wonderful summer!

Role

Agile Team Lead – Channels IT

Tags for this job

Kontinuerlig förbättring Jira Digitala kanaler Intressenthantering Incidenthantering

Similar Jobs

Agile Delivery Lead

TechStack Global AB•Solna

Assignment Overview: We are looking for a Team Lead / Agile Delivery Lead to lead a globally distributed team across Development, Support, and Implementation. The role will focus on improving ways of working, making processes leaner, strengthening collaboration, and ensuring clear, visible outcomes. The expected result is a self-sufficient, accountable, collaborative, and positive global team working effectively across locations and time zones. Responsibilities: Facilitate Scrum ceremonies with clear outcomes. Coach teams on Agile, ownership, and self-organization. Remove blockers, escalate issues, and coordinate dependencies. Improve collaboration across Development, Support, Implementation, Product Owners, and stakeholders. Support backlog clarity, prioritization, and goal alignment. Track progress through KPIs, dashboards, burndown charts, and updates. Drive lean processes, transparency, and continuous improvement. Keep tools, boards, and documentation up to date. Education (Must Have/Nice To Have): Nice To Have: Higher education in relevant field Experience (Must Have/Nice To Have): Must Have: Experience leading or coordinating cross-functional teams. Experience working with globally distributed or cross-location teams. Experience improving processes and delivery outcomes. Experience working with Agile/Scrum ways of working. Experience with Azure DevOps, Confluence, or similar tools. Nice To Have: Experience in the sales domain. Language: Strong written and verbal English communication skills. Personal / Soft Skills: Outcome-driven team leader. Clear and structured communicator. Positive and collaborative mindset. Builds ownership, accountability, and self-sufficiency. Removes blockers and challenges inefficient processes. Focused on continuous improvement and team development.

Deadline: Nov 28Posted: Jun 25

Agil coach/Agile coachAzureDevOps

Backend Software Engineer Team Lead

Betsson•Stockholm

Our Campaigns and Rewards team in Malaga is growing and we are now looking for a Backend Engineering Team Lead to join! Engagement at Betsson Group ensures our customers come back for more. It’s all about loyalty. We provide a world class customer experience beyond the game play, featuring Tournaments, Dynamic personalized campaigns and much more! THE WOW As a Team Lead at Betsson Group, you will lead a team of talented people and take overall responsibility for team performance. As the Team Lead, you will take an active role in driving the delivery of your team and promoting a healthy team spirit and culture. You will also participate as a developer in designing and developing next generation Engagement products for the iGaming industry. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * People management, mentoring and coaching developers, taking part in recruiting and onboarding, performance reviews, personal development planning and 1-to-1’s. * Close collaboration with Product Managers, Architects, and Stakeholders to understand and implement business requirements. * Software development according to modern best practices and principles. * Taking part in the decision-making process for design or improvement of application architecture, solution development, architecture, and code review. WHAT WE ARE LOOKING FOR * Experience in software development for more than 5 years * Experience of managing teams of software engineers * Strong leadership and communication skills * Agile mindset, business goals orientation * Excellent knowledge and experience in C#, .NET Framework, and .NET Core WHAT DOES OUR TECH STACK LOOK LIKE? At Betsson, we pride ourselves on adaptability and keeping up with the latest technologies. Our current tech stack looks like this: * C#, .NET Framework, .NET Core, * AWS, Kubernetes, Docker * PostgreSQL, MSSQL, Redis, Couchbase * Apache Kafka, RabbitMQ * Prometheus, Loki, Grafana * GitHub CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy PLEASE SUBMIT YOUR CV IN ENGLISH.

Deadline: Aug 20Posted: Jul 20

Tech Lead

Carla AB•Stockholm

About Carla At Carla, we believe that more people should be able to drive electric vehicles. Therefore, we have set out to build the safest, most convenient and transparent way to sell, buy, or lease an electric car. Carla was founded in 2020 in Stockholm, with strong VC backing. We are now in an exciting growth phase and are looking for like minded people. That means being driven, humble, and excited about creating outstanding and effective experiences and smart solutions. Recruitment need We’re hiring a Tech Lead to drive both technical discovery and delivery of projects within an agile team context, and make sure we make long-term enhancements to our technology stack and team performance. We’re looking for a person who likes to both be hands-on in code as well as coach other engineers and engage with stakeholders to define key projects for the company’s success. You will manage four other engineers to lead technical discovery and delivery in one of two cross-functional product teams, as well as take a leading role in the evolution of our platform as a whole. Responsibilities include: Technical Leadership and Strategy * Lead and manage a small team of developers (backend and frontend) within our business critical Commercial area that handles sourcing, valuation, sales, logistics and support, ensuring projects align with company objectives and deliver substantial results. * Develop and execute clear, effective technical strategies to enhance team efficiency and project output. Hands-On Technical Involvement * Participate hands-on in coding, debugging, and integrating systems to ensure quality outcomes. * Work closely with your product manager, designer, engineers, and other departments to deliver solutions that meet both technical and business needs. * Use modern development tools, including AI-assisted workflows, to raise your own and the team's speed, quality and impact. Resource Management and System Optimization * Oversee resource allocation to maximize team productivity and meet deadlines. * Regularly evaluate and improve system performance and architecture to ensure scalability and reliability. System Development and Quality Assurance * Guide the development and deployment of robust systems across the full tech team, using GoLang and TypeScript. * Implement quality assurance processes to maintain high standards for system stability, performance, and security. Integration and Technical Debt Management * Manage integrations with external systems and APIs to improve platform functionality. * Proactively identify and address technical debt to enhance code maintainability and system scalability. Data Engineering * Support initiatives to utilize company data through tools like BigQuery, Looker Studio, and AI. Qualifications * Strong background in software development and leadership, with a record of implementing practical, effective technical solution. * Proficient in Go and TypeScript, and deep understanding of software design principles. * Experienced, hands-on user of AI-assisted development tools, with strong judgment about when and how to apply them for efficiency without sacrificing quality. * Excellent communication skills and the ability to lead and collaborate effectively with diverse teams. * Experienced in cloud-based architectures and familiar with various development methodologies and project management practices. * Fluent in Swedish and located in Stockholm If you are looking to lead a capable team and directly impact both commercial business efficiency, product quality and team effectiveness, Carla might be the right place for you.

Deadline: Sep 4Posted: Jun 18