
OAK'S LAB · South Africa
* The position is fully remote and is open to candidates based in South Africa * The position is for a B2B/freelancing cooperation and it is a long-term contra...
We are a leading product development partner specializing in custom web and mobile application development. With Silicon Valley
founders and top-tier European tech talent, we operate from Prague and have successfully delivered over 65 software products for
early-stage startups, scaleups, and global enterprises.
At OAK’S LAB, we take an AI-first approach, utilizing AI on almost every project. From streamlining design and testing workflows
to enhancing developer productivity, our teams leverage tools such as Figma MCP Server, Playwright MCP Server, and Cursor, and
we’re actively experimenting with remote AI agents to push the boundaries of what’s possible in product development.
Our product development team is looking for an experienced Tech Lead who combines creative thinking, exceptional problem-solving
skills, and technical expertise to own the technical buildout of the product. On each of our products, we have a dedicated team
that is led by a Tech Lead, a Product Manager, and a Design Lead. Our teams are small and effective and range from 5 to 15 people.
This role requires a combination of strong technical and leadership capabilities. You’ll be responsible for managing an
engineering team (usually 3-7 engineers), owning the software architecture and infrastructure, engaging with the business to
understand the product needs, and overseeing the technical direction and delivery.
You’ll get support and guidance from our Head of Engineering and will also be part of our Engineering Leads Council, where we
consult on large technical challenges and tech-related decisions that shape the startups we build. You’ll also have the
opportunity to join our internal AI Guild, a community where engineers share insights, experiment with cutting-edge AI tools, and
learn from one another.
Leadership
performant front-end experience.
Development
and prioritized in line with business goals
Important Notice: OAK'S LAB communication, including interview requests and job offers, are only sent from an "@oakslab.com" or
"@oaks-lab.com" email addresses (e.g., john@oakslab.com or john@oaks-lab.com). Any message from a different email domain is not
associated with OAK'S LAB. We will never ask for payment information or banking details via email, phone, or any other
communication channel during the interview process. If you receive messages using our name, domain, or brand assets in an attempt
to impersonate us or act on our behalf, do not engage. Instead, report it to Econsumer.gov at Government Shutdown Notice / Aviso
de cierre del gobierno (if you are in the EU), Federal Trade Commission (FTC) at Government Shutdown Notice / Aviso de cierre del
gobierno , or the Securities and Exchange Commission (SEC) in case of investment fraud at SEC.gov | Report Suspected Securities
Fraud or Wrongdoing (if you are in the US).
Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT. Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace. The market response has been unprecedented: * $75bn+ in spend processed across our platform. * 20% savings consistently delivered to our customers. * 70% reduction in standard enterprise procurement cycles. * 13X revenue growth achieved over the last two years alone. Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar. We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted. With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. As a Sourcing Team Lead, you'll play a pivotal role in optimising SaaS procurement for our customers. You'll partner closely to develop strategic sourcing plans, navigate negotiations with key SaaS vendors, and oversee supplier relationships. You will also manage a small to medium team of Sourcing Analysts. You will report to the Service Delivery Director, working closely with the global Procurement and account management teams to deliver great outcomes for our customers. Responsibilities: * Accountable for Vertice’s service delivery into a portfolio of accounts, supported by Vertice’s broader delivery capability and resources. * Negotiate SaaS deals on behalf of a range of customers, including some of the fastest-growing and best-known in the world. * Work closely with the Vertice account management and sales teams to maintain strong customer relationships. * Act as the primary buy-side contact for our customers, ensuring their commercial objectives are met. * Develop software commercial category strategies alongside customers, jointly targeting the areas of greatest commercial benefit. * Work with senior stakeholders to gain a deep understanding of their requirements, purchase objectives, and technology strategy. Requirements: * Experience & Expertise: * A minimum of 8-10 years of experience in Sourcing or Procurement roles, with a proven track record of managing complex procurements and demonstrable experience in a supervisory or expert-level role (5+ years). * Commercial experience in indirect procurement, strategic sourcing, or procurement consulting. * Proven expertise in high-volume, high-value negotiations, with an in-depth knowledge of strategies and levers to achieve the best results from SaaS vendors. * Leadership: * Proven ability to lead, monitor, and develop a team, including setting clear goals, delegating tasks, and fostering an inspiring environment with open communication. * Demonstrable strategy for managing and resolving team conflicts. * Communication & Stakeholder Management: * Clear, confident, and compelling communicator—in writing, conversation, and in front of C-suite stakeholders. * Effective at managing internal and external stakeholder expectations, providing constructive challenge, and ensuring all key objectives and timelines are met. * Problem-Solving: * Critical thinker with strong analytical and problem-solving abilities to make data-driven recommendations and remove roadblocks. * Resourceful, resilient, and able to work well under pressure, managing multiple tasks simultaneously under tight deadlines. #LI-DNP #BI-DNI Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!
Fanvue is one of the fastest-growing creator monetisation platforms globally. We're an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Following our recent Series A, Fanvue has surpassed $100M+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide. As Fanvue scales, we need to protect and grow revenue across our mid-to-long-tail creator base without relying on 1:1 CSM ratios. The Pooled CSM model is how we do that: one person owning a large book of creators through data-driven playbooks, automated workflows, and targeted interventions. 🎯 THE ROLE We're hiring a Pooled Creator Success Manager to own retention and revenue outcomes across a portfolio of 500+ creators in a 1:many, tech-touch model. This is not a traditional CSM seat. You will not have a handful of named accounts and weekly check-ins. Instead, you will build and run scalable playbooks, monitor risk and contraction signals across a large cohort, and intervene where the data tells you to. Think CS operations meets account management. You will report to Thea and work closely with the wider Creator Success team. 🚀 WHAT YOU'LL DO * Own a pooled book of 500+ creators with full accountability for gross revenue retention * Build, maintain, and iterate playbooks that drive retention, reduce contraction, and surface expansion opportunities at scale * Monitor creator health signals (engagement drops, earnings decline, support ticket spikes) and run targeted interventions before churn materialises * Run a weekly cadence: risk alerts, contraction monitoring, playbook execution reviews * Design and automate lifecycle touchpoints (onboarding sequences, re-engagement campaigns, feature adoption nudges) through CS platform workflows * Support the broader CS team by providing pooled coverage as more creators move out of dedicated 1:1 management * Provide reactive support to creators in the pooled segment when risks, problems, or support needs arise * Partner with Product, Support, Moderation, and Growth to close feedback loops and improve creator outcomes * Track and report on cohort-level retention, contraction, and engagement metrics 👀 WHO YOU ARE * Experienced in Customer Success, Account Management, or CS Operations, ideally in a tech-touch or SMB/scale segment * Hands-on experience with a CS platform (health scoring, playbook automation, lifecycle workflows) * Comfortable building playbooks, automations, and health scores from scratch, not just running someone else's * Data-literate: you can pull insights from dashboards, spot trends in cohort data, and translate them into actions * Strong written communicator who can craft clear, concise creator-facing messaging at scale * Comfortable managing a large book through systems and signals rather than personal relationships * Self-directed and structured, you set your own cadence and hold yourself accountable * Familiar with the creator economy, subscription platforms, or marketplace models (a plus, not a must) ✨ YOU'LL THRIVE HERE IF * You like building systems more than managing relationships one by one * You get energy from finding patterns in data and acting on them before anyone asks * You want ownership of a segment, not just a task list * You are motivated by retention metrics and commercial outcomes ⚠️ YOU'LL STRUGGLE HERE IF * You prefer deep 1:1 relationships over scaled models * You need someone else to build your workflows and tell you what to automate * You are uncomfortable with ambiguity or building processes from zero * You wait for problems to surface rather than hunting for them 🌍 WHY JOIN FANVUE? * Sunday Times Best Places to Work, two years running. We don't just say we have great culture, we prove it * Fanvue supports hundreds of thousands of creators and millions of fans globally. The problems you solve here are real and immediate * AI-native engineering: we are not bolting AI on. It is core to our product and how we build * Series A momentum: triple-digit growth means the problems you solve today define the platform for years * Fully remote with unlimited PTO, flexible working hours, a London office and WeWork access when you want it * Salary reviews every six months, we don't wait for annual cycles to recognise your growth * Travel and office budgets for team off-sites or kitting out your home setup * Benefits package including gym memberships, apps, and more we're actively building out ⭐ FANVUE IS FOR EVERYONE We know that diverse teams build better products. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and ambition matter just as much as experience.
ABOUT NOTO Noto is building the AI native operating system for after school businesses like tutoring centers, music schools, and sports academies. Our mission is to power the 150K after-school businesses across the U.S. with a unified platform that replaces spreadsheets and outdated tools. We recently raised a $3.8 M seed from Base10 Partners and South Park Commons. Founded by two technical founders — AJ Ding (CEO) and Steve Wang (CTO) — we’re based in NYC and assembling a small, exceptional team of builders who care deeply about craft, users, and impact. Join us to build software that empowers small-business owners in local communities! (us at karaoke with one of our favorite customers) TEAM BACKGROUND 🤝🏻 AJ Ding (CEO) - Second-time founder and previously built an AI recruiting company. He was a machine learning engineer and data scientist at Quora, Lyft, & Meta. He studied Statistics at Yale and most importantly, he comes from a family of small business owners. Steve Wang (CTO) - Former Head of Engineering at Nitra (a16z backed vertical SaaS). He's worked in data science and engineering at Lyft. He studied math at Harvard, and his family is from Canada. LOCATION 📍 * 4 days in-office (Union Square area) * 1 day remote per week * 1 week per quarter work from anywhere * Occasional travel for team off sites and customer visits WORK CULTURE 💼 * High Camaraderie: We are in the trenches together and celebrate our collective success. * Low Ego: We believe in collaboration over hierarchy 🤝. We have a flat decision-making structure—great ideas can come from anywhere. * High Output: Expect an intense, high-growth environment — roughly 55-60 hours on average. We invest that time because every week moves the product forward and our users closer to success. * Have Fun: Hackathons in Mexico City 🌮, karaoke with customers, team off-sites. * Growth Mindset: We attend industry events and learn directly from our users. THE ROLE 🎯 We’re hiring a Senior or Staff Level Founding Engineer who will partner directly with our CTO (Steve) to help lead product, engineering, and design. This is not a typical developer role. You will: * 🧭 Drive engineering execution – help with sprint planning, code reviews, and release quality. * 🧩 Collaborate cross-functionally – work with QA, design, Customer Success, Sales, and GTM to guide product decision making, drive architecture, and shape how we build as we scale. * ⚙️ Build with ownership – ship large features end-to-end, define engineering culture and process as we scale. * 🏗️ Set technical direction – make architectural decisions that shape our next 3 years of growth. * 🤝 Mentor & unblock others – be the first line of defense for technical and product questions and help the team move faster. IDEAL CANDIDATE 💡 * Comfortable leading projects * Hungry for growth and impact. There’s no ceiling to your growth here— take on as much responsibility as you’re ready for * Thrives in ambiguous environments and takes ownership end-to-end * Excited to help small businesses thrive through technology * 5+ years of experience * Full-stack (React, Next.js, Node, Postgres) ENGINEERING CULTURE 🛠️ We value product-minded engineers who think like founders. You’ll own features end-to-end and help shape the roadmap. We tolerate messiness to ship quickly, but take responsibility for cleaning up our tech debt. As the founding engineering, you will help shape a strong engineering culture that keeps us efficient and motivated: 1. Always Be Shipping – Progress over perfection, iterate quickly 2. Pride in our Craft – Quality matters - we take pride in our work 3. Serve the Customer – Our users run small businesses; we exist to make their lives easier COMPENSATION & PERKS 💰 * Competitive pay and meaningful equity 📈 * Office lunch and a stipend for work-related expenses 🍕 * Company Retreats – Join us for team retreats to bond, recharge, and plan the future together ✈️ * 100 % company-paid benefits 🏥 INTERVIEW PROCESS 🧩 1. 30 min behavioral with AJ 2. 45 min System Design 3. 45 min Coding Interview 4. Onsite (in NYC) to experience a day in the life WHY WORK WITH US ❤️ * Serve everyday people in local communities and make a large impact in an underserved market * "Y'all are incredible and have made such a difference in my life in ways both professional and personal. I'm grateful and indebted." - Noto Customer 🥰 * Each customer averages over 6 hours of usage / day) * Work with a smart, collaborative, ambitious, and caring team * Fast paced environment * High level of ownership * Fun founders + team off-sites 😄 👀 SOUND INTERESTING? Let’s talk. If you’re excited to build from ( almost ) zero to one, own meaningful parts of the stack, and help scale a product loved by educators and creators, we’d love to meet you! ✉️