
Instabee Group AB · Stockholm
Are you passionate about creating exceptional user experiences while inspiring a talented creative team to thrive? We are looking for a Design Director who bal...
Are you passionate about creating exceptional user experiences while inspiring a talented creative team to thrive?
We are looking for a Design Director who balances strategic design vision with empowering team management and a pragmatic,
execution-focused mindset. We have a bold ambition to be the undisputed #1 service in the eyes of our consumers. To get there, we
need a leader who has successfully built and elevated design practices before—someone who knows what "great" looks like, both in
the final user experience and in the best-in-class ways of working that get us there.
You will play a fundamental role in translating our consumer-centric strategy and ambition into world-class design execution that
drives real user, business, and brand impact.
What you’ll do
As the Design Director at Instabee, your mission is to embed user-centricity into our cross-functional initiatives and workflows,
implement insights-driven design practices, and lead and develop our team of product and brand designers. You will collaborate
closely with colleagues and stakeholders in strategy, product, analytics, tech, and operations. Together with your peers in
Consumer, you will establish consumer ambassadorship and center of excellence - ensuring the consumer experience is top-of-mind in
everything we do.
1. Drive Design Strategy & Transformation
position, user-centricity, efficiency, and business outcomes.
optimization.
internal relationships needed to give design a strong voice in company decisions.
technologies into practice.
2. Lead and Empower the Design Team
and stakeholders across the organization.
and priorities into clear design strategy, adapting resources and capabilities to effectively support the organization and
focus where it matters most.
business goals.
3. Deliver Senior Design Excellence
practices.
basics" enhanced by targeted signature “wow moments” that differentiate us.
user-centric innovation.
Your Profile
environment.
different individuals and design disciplines.
work and influencing without formal ownership.
high-level strategic alignment and hands-on operational details.
complex cross-organizational environments as a strong voice for the consumer and the business value of design.
What you’ll get
We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and
competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you!
Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:
Get to know us
In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three
consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient
deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.
We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from
Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue
to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey
ahead.
This recruitment process consists of background checks via Svensk Bakgrundsanalys as a review of previous public criminal records.
The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in
Sweden.
Please note that, due to the summer holiday period, we will begin reviewing applications in August. We appreciate your patience
and will be in touch with all candidates once the recruitment process resumes.
Are you passionate about building true consumer preference—turning data and insights into real user and business impact? At Instabee, we are on a mission to become the undisputed #1 service in the eyes of our consumers. We are now looking for a Consumer Analyst to join our Consumer Department. In this role, you will play a fundamental part in building the analytical foundation and insights required to ensure our organization is aligned, informed, and accountable for delivering a superior consumer experience across all markets. This role is ideal for someone who combines strong analytical capabilities with business acumen and the ability to communicate findings clearly to diverse stakeholders. About the role As Consumer Analyst, you will translate complex data and consumer signals into clear, actionable insights that can drive strategic and tactical impact. Partnering with teams across Data & Analytics, Product, Design, Operations, Strategy and Market to understand challenges, synthesize insights from diverse sources, and co-create solutions grounded in consumer and business relevance. Your goal is to build a solid foundation for consumer, brand, and experience analytics, making insights accessible and actionable company-wide. Whether you are mapping the behavior of different consumer segments, uncovering what drives long-term retention, or tracking the impact of a new product feature, you will play a key role in guiding our journey toward becoming the undisputed #1 service in all our markets. What you'll do * Manage the Consumer Scorecard: Define and evolve our core KPIs (NPS, User ratings, Brand preference, CSAT, MAU, Consumer base metrics, Operational metrics etc.) to ensure a trusted, single source of truth for our performance across the full consumer journey and lifecycle. * Analyze Loyalty & Retention: Conduct cohort and retention analysis to identify the key drivers of consumer satisfaction and long-term loyalty. You’ll explore how different user segments behave and evolve, and translate user and service delivery insights into cross-functional guidance for the most effective ways to win, delight, and retain our consumers. * Analyze Consumer Behavior: Dive deep into user behavior across web, app, communications and customer service channels. You will analyze funnels and identify drop-off points to provide concrete product and experience recommendations. This includes proactively identifying tracking gaps and defining what needs to be measured and how, to ensure decisions are grounded in reliable data. * Translate Data into Action: Synthesize quantitative and qualitative data into concise, actionable insights. You will provide a holistic lens to ensure we deliver a seamless and superior experience across the entire consumer journey. * Co-create Analytical Foundations: Partner with data and tech teams to ensure our data collection is high-quality, scalable, and reliable. You’ll help shape the tracking and data structures (e.g., GA4, BigQuery) required to turn digital behavior into trustworthy insights. * Drive Performance Insights: Enable data-driven decision-making through forecasting, trend analysis, and the development of automated dashboards in Tableau, Steep or similar tools. * Collaborative Problem Solving: Act as the consumer analytics partner for teams across Instabee, helping them move past the "what" to understand the "why" behind consumer behavior. * Drive Experimentation: Design, run, and evaluate A/B tests—taking ownership from the initial hypothesis to the final conclusion and recommended next steps. Your profile You are an analytical problem-solver with a natural drive to uncover patterns and understand exactly what drives consumer behavior and business performance. You are curious, proactive, and motivated by creating real-world results rather than theoretical perfection. You don't just provide data; you see it as your mission to provide the actionable insights that enable our teams to deliver a great consumer experience and our business to grow. Experience & Mindset * Analytical Experience: 4-5+ years of experience in consumer analytics, digital analytics or a related field - ideally within a fast-paced service or e-commerce environment. * Commercial Curiosity: You have a strong business acumen and a natural drive to understand the "why" behind the numbers. You focus on what is relevant and actionable for the business, and proactively surface insights and opportunities. * Problem Solver: Strong analytical and numerical skills with a business-oriented mindset. You excel at bringing structure to ambiguous problems and can navigate complex datasets to find the most impactful answers. * Communication: You can translate complex analysis into sharp, actionable narratives for diverse stakeholders. You communicate insights clearly and confidently to stakeholders at all levels, from junior teams to senior leadership. * Collaboration: Team player who enjoys working across Product, Tech, and Business teams to develop insights and build solutions together. * Education: Bachelor’s or Master’s degree in Engineering, IT, Statistics, Business, or other relevant field. Analytical toolkit * Consumer Analytics: Proven ability to synthesize various internal and external consumer data into holistic consumer analytics and insights. * Digital Analytics: Experience with tools such as Amplitude, GA4, or similar behavioral tracking platforms. * Data Foundations: Proficiency in SQL and Python or similar, and experience working with large datasets. * Visualization: Ability to build and maintain clear dashboards and funnels that give our teams an ongoing view of consumer health (e.g., using Tableau, Power BI, or Steep). * AI coding tools: Experience in using AI tools in your analytical work is an advantage. * Experimentation: Hands-on experience designing, running, and evaluating A/B tests is an advantage. * Tracking: Knowledge of digital tracking implementation and Google Tag Manager is an advantage. What you'll get We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you! Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer: * Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm. * Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends! * Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time. * Parental Pay for Six Months: Step away from work and provide the best care and love to your little one. * A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year! * Hybrid setup and flexible working hours Get to know us In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart. We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead. This recruitment process consists of background checks via Svensk Bakgrundsanalys as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden. Please note that, due to the summer holiday period, we will begin reviewing applications in August. We appreciate your patience and will be in touch with all candidates once the recruitment process resumes.
ABOUT US At Design Bridge and Partners, part of WPP, we design brands with the power to move. Pulling people towards them with an irresistible force that compels and connects. With 900 creative minds across 17 studios worldwide, diverse in expertise, experience, backgrounds and beliefs, we are united in our ambition to achieve real impact for our clients’ brands benefiting their business, people and the planet. With expertise across brand strategy, brand design, brand engagement and brand effectiveness our clients across the world include NASA Artemis, Unilever, Coca-Cola, Diageo, Mastercard, Intel, HSBC, Tencent, Twitch, Heineken, Reckitt and the BBC. ABOUT WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. ABOUT THE ROLE As a Design Director, you will be the champion of your projects, bringing strategic creative leadership to bear across high-profile re-brands, exciting concept generation, and iconic design solutions. Working in close partnership with our Creative Directors and Client Leads, you will lead multidisciplinary design teams to deliver work that is insightful, confident, inspirational, and craft-driven. You’ll act as a true agency partner rather than a reactive supplier, challenging briefs, driving concept generation, and presenting with gravitas and conviction. Beyond the work, you will play a vital role in the health and energy of the studio, inspiring, motivating, and guiding designers through the highs and lows of the creative process, while ensuring our high standards of craft, financial efficiency, and production feasibility are met every step of the way. ABOUT YOU You are an experienced and inspirational Design Director with solid CPG experience and a portfolio that demonstrates deep, varied brand exposure. You combine big conceptual thinking with a critical eye for crafting detail, alongside the tenacity and "can-do" attitude it takes to turn great ideas into award-winning reality. Key qualities and experience we are looking for include: * CPG & Varied Brand Expertise: Solid experience leading projects within the consumer packaged goods space, alongside a broad range of brand identity experience across various industries. * Creative Leadership & Gravitas: Confident in leading high-profile re-brands and concept generation, presenting to senior client stakeholders with a clear rationale, and standing up for exceptional work. * Quality & Craft Driven: A critical eye for execution and detail, ensuring that every design solution is not only visually stunning but also technically implementable in production. * People & Team Champion: A natural motivator who can guide and inspire designers across the studio, maintaining momentum and a positive atmosphere through all stages of a project. * Strategic & Commercial Mindset: Ability to challenge briefs constructively, understand client business needs, and manage design budgets and resourcing efficiently in partnership with Client Service teams. * Collaborative Partner: Excellent interpersonal skills with a desire to work in genuine partnership with Creative Directors, Client Leads, Print Consultants, and client teams. WHY US? We’re passionate about our people and their careers. We’ll help you develop your skills and provide you with outstanding benefits. So you’ll have a chance to make your mark on our future, as we make a mark on yours. We’re proud to be the world’s most awarded brand design agency, with 28 Cannes Lions to our name and Creative Review Annual’s Most Creative Design Agency of the Year 2024. You’ll get to take new projects to award-winning potential, as part of a connected team of brilliant, tenacious people right by your side and across the world. We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Design Bridge and Partners, a WPP company, is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Due to the volume of applications, we unfortunately can only respond to successful candidates. We will not accept unsolicited CVs or approaches via recruitment agencies. #LI-DNI #LI-DNP
About Star Stable Entertainment Once upon a time in 2011, the founders of Star Stable Entertainment had a vision. They wanted to create a game that could make a difference. Although half of gamers are girls and women, they were under-represented in the gaming industry, both as characters and creators. We dreamed of an epic online world where tween and teen girls could share an amazing experience. And we wanted to challenge how things were done in a male-dominated industry. Fast forward to today, and our dream has come true tenfold - Star Stable Online stands as one of the most popular MMORPGs globally! At our HQ on Södermalm, our 150 employees are thrilled to continue to welcome players to the island of Jorvik, with its breathtaking scenery, beautiful horses, and magical quests. It’s wonderful to see that our dream resonates with so many players around the world, and we can’t wait to share more stories and experiences with them! The position We are currently looking for a Design Director to join our team. This person establishes and maintains the vision & standards for the design discipline within SSO. They are the primary point of accountability for ensuring that SSO's design team is working optimally with regard to personnel, skills, knowledge, processes, and structure. Responsibilities * Establishing, communicating, and maintaining SSO's design vision, pillars, and standards * Collaborating with the other directors, producers, and management to ensure that appropriate design standards, processes, structure, and prioritization are in place * Managing SSO design as a discipline; ensuring that any skills or knowledge gaps are covered, and that design is provided with appropriate representation with regards to tools, pipeline, and similar improvements and prioritization * Mentoring & developing designers in player-centric design thinking; the game industry & product development best practices; cross-functional collaboration; workflows, scoping, and personal effectiveness * Assessing & ensuring the improvement / maintenance of the game's core gameplay loops, directed content, gameplay features, game systems, progression systems, and in-game economy & monetization * The position includes management responsibilities with a focus on team leadership and development We think you * Strong empathy for our target audience & belief in our mission and values; * Established history of first-hand experience in a broad range of game design skills (systems design, interaction design, economy design, level design, quest design, core gameplay); * Leadership experience on design teams within a Live game environment; * Experience building processes, structure, and communication in support of cross-functional teams; * The ability to motivate, inspire, and challenge team members; * Clear understanding of a range of business models across varying game genres * Exceptional communication skills Perks for joining us? * A pretty sweet mission. We are developing the world's best horse-riding game for girls and we take that vision very seriously. We strive to hit that mark every single day. * 30 vacation days (+ 3 additional squeeze days). * A pension and insurance plan that mimics ITP1 and a parental pay top-up @90%. * Health allowance at 5000 SEK per year. * Hybrid working model - combine WFH and being together with the team at our new office located right amidst Södermalm GameDev cluster (Magnus Ladulåsgatan 65) * Fitness discount of 18% at SATS gym + company workout classes. * A dog friendly office! Bring your furry friend to work! Are you ready to be a chapter on this magical journey? Apply now! We can’t wait to hear your story!