
Voi Technology · Stockholm
YOUR MISSION AT VOI As the Director of Rider Operations, you will report directly to our Chief Business Officer and play a key role in shaping the strategy and...
As the Director of Rider Operations, you will report directly to our Chief Business Officer and play a key role in shaping the
strategy and performance of all rider-facing efforts at Voi. In this role, you will be part of the Business Leadership Team,
overseeing the Rider Operations organisation and acting as the voice of the customer across the company. You will drive alignment,
prioritisation and performance across rider-focused initiatives, with direct impact on customer experience, growth and commercial
goal-setting and governance across the Rider organisation, including Commercial Optimisation, Customer Experience, Rider
Experience and Growth, and overall rider KPI performance.
cost-efficient growth across markets.
user base development, rider compliance and customer experience.
influencing roadmaps and strategic direction across the organisation.
around clear goals and direction.
for Voi.
We are looking for a commercial and analytical leader with the ability to collaborate across multiple stakeholders and take
ownership of delivering impact in a fast-paced, dynamic organisation. In addition to being fluent in English, we believe the right
investments.
Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we
encourage you to apply - even if you don’t check every box.
Working at Voi is more than just a job; Our People Promise includes a personal voyage where you will grow as a professional and be
a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to:
compliance and customer experience across all markets.
common goal.
YOUR MISSION AT VOI As Senior Bid Specialist at Voi, you will be at the heart of our most strategic tenders – turning complex requirements into compelling, high-quality responses that show why Voi is the number one micromobility operator and the obvious partner for cities. Working closely with our Director of Tenders and cross-functional stakeholders, you will own end-to-end tender processes for prioritised cities, from early opportunity shaping through to final submission and feedback review. You will: * Lead the development of persuasive, well-structured responses for RFIs, RFPs, demos and presentations, tailored to each city’s needs. * Own the tender phase for selected markets, including market research and working with local partners to shape the right proposition and prioritisation. * Manage the full bid lifecycle, including milestones, kick-offs, reviews, clarifications and submission timelines, ensuring we deliver on time and to the highest quality. * Collaborate with stakeholders across Markets, Policy, Finance, HR, R&D, Legal, Growth & Commercial to gather inputs, align on win themes and secure approvals. * Draft, review, proofread and refine content so that agreed win themes, localisation and a clear, consistent tone of voice are visible throughout. * Champion tender best practices, ensuring our writing style, structure and evidence are compliant with local requirements while remaining engaging and easy to understand. * Work with our tender designer to bring responses to life visually and help build a strong, recognisable Voi narrative. * Develop and maintain content in our tender content library, driving reusability and continuous improvement. * Track and communicate tender status and reporting to key stakeholders, keeping everyone informed and engaged. * Analyse tender feedback and internal performance to identify improvements in process, content, tools and competitor insight over time. WHAT YOU NEED TO EMBARK You are a collaborative and self-driven bid professional who enjoys working across teams, managing multiple priorities and transforming technical input into clear, compelling narratives. You are structured, curious and comfortable taking ownership from start to finish, while staying calm under deadlines and open to feedback. You bring: * 3 to 4 years of experience in end-to-end bid or tender management, ideally for public sector or complex B2G/B2B opportunities. * Strong writing and editing skills, with an eye for detail and the ability to translate technical or policy content into clear, persuasive language. * Proven experience coordinating cross-functional stakeholders and managing timelines in a structured, transparent way. * Good understanding of tender best practices (e.g. win themes, compliance, evaluation criteria) and familiarity with tender tools or content libraries. * Strong research and analytical skills to understand local markets, city requirements and competitor positioning. * Excellent English and German skills (written and spoken); Norwegian or Dutch languages preferred. * A proactive, improvement-focused mindset – you continuously look for ways to refine processes, content and outcomes. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest-growing scale-ups. * Get “skin in the game” through our employee options programme. * Enjoy unlimited free Voi rides and a dog-friendly office. * Work together with inspiring, motivated and fun colleagues towards a common goal. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
About Star Stable Entertainment Once upon a time in 2011, the founders of Star Stable Entertainment had a vision. They wanted to create a game that could make a difference. Although half of gamers are girls and women, they were under-represented in the gaming industry, both as characters and creators. We dreamed of an epic online world where tween and teen girls could share an amazing experience. And we wanted to challenge how things were done in a male-dominated industry. Fast forward to today, and our dream has come true tenfold - Star Stable Online stands as one of the most popular MMORPGs globally! At our HQ on Södermalm, our 150 employees are thrilled to continue to welcome players to the island of Jorvik, with its breathtaking scenery, beautiful horses, and magical quests. It’s wonderful to see that our dream resonates with so many players around the world, and we can’t wait to share more stories and experiences with them! The position We are currently looking for a Design Director to join our team. This person establishes and maintains the vision & standards for the design discipline within SSO. They are the primary point of accountability for ensuring that SSO's design team is working optimally with regard to personnel, skills, knowledge, processes, and structure. Responsibilities * Establishing, communicating, and maintaining SSO's design vision, pillars, and standards * Collaborating with the other directors, producers, and management to ensure that appropriate design standards, processes, structure, and prioritization are in place * Managing SSO design as a discipline; ensuring that any skills or knowledge gaps are covered, and that design is provided with appropriate representation with regards to tools, pipeline, and similar improvements and prioritization * Mentoring & developing designers in player-centric design thinking; the game industry & product development best practices; cross-functional collaboration; workflows, scoping, and personal effectiveness * Assessing & ensuring the improvement / maintenance of the game's core gameplay loops, directed content, gameplay features, game systems, progression systems, and in-game economy & monetization * The position includes management responsibilities with a focus on team leadership and development We think you * Strong empathy for our target audience & belief in our mission and values; * Established history of first-hand experience in a broad range of game design skills (systems design, interaction design, economy design, level design, quest design, core gameplay); * Leadership experience on design teams within a Live game environment; * Experience building processes, structure, and communication in support of cross-functional teams; * The ability to motivate, inspire, and challenge team members; * Clear understanding of a range of business models across varying game genres * Exceptional communication skills Perks for joining us? * A pretty sweet mission. We are developing the world's best horse-riding game for girls and we take that vision very seriously. We strive to hit that mark every single day. * 30 vacation days (+ 3 additional squeeze days). * A pension and insurance plan that mimics ITP1 and a parental pay top-up @90%. * Health allowance at 5000 SEK per year. * Hybrid working model - combine WFH and being together with the team at our new office located right amidst Södermalm GameDev cluster (Magnus Ladulåsgatan 65) * Fitness discount of 18% at SATS gym + company workout classes. * A dog friendly office! Bring your furry friend to work! Are you ready to be a chapter on this magical journey? Apply now! We can’t wait to hear your story!
DO YOU WANT TO SHAPE THE FUTURE WITH US? Net Insight is a leading media technology and network solutions company enabling broadcasters, service providers, and enterprises to deliver high-quality live video, data, and cloud services worldwide. Headquartered in Stockholm, Net Insight is recognised for innovation in synchronisation, media transport, and cloud-based production workflows. Customers include many of the world’s most prominent broadcasters, telcos, and sports rights holders. Following a strategic realignment in recent years, the product portfolio has undergone significant modernisation. Net Insight is now building on a strong foundation, continuing its evolution into a more market- and product-led business — with a clear focus on growth, scalability, and commercial impact. ROLE PURPOSE The Director, Internet & Cloud Solutions is accountable for the end-to-end product strategy, commercial performance, growth and lifecycle management of the company’s Internet and Cloud solutions portfolio. The role ensures that customer value propositions, use cases, services, and commercial models are translated into scalable, profitable offerings, supported by software licenses, value-added services (VAS), and operational excellence. This role acts as the product “north star” owner, balancing market needs, technology capabilities, and financial outcomes, while leading cross-functional execution across the organization. KEY RESPONSIBILITIES PRODUCT STRATEGY * Define together with the CPO and the Director of Managed Network Solution the long-term product vision aligned with Net insight’s strategy and North star for Internet & Cloud solutions. * Own a coherent product portfolio spanning the value proposition, use case adoption and continuously develop commercial models with the product team. * Define together with the product marketing manager target markets, customer segments, and positioning in alignment with company strategy. * Maintain a strong external perspective on market trends, customer needs, and competitive dynamics. * Own and prioritize the product roadmap to balance short-term impact with long-term strategic goals. * Drive decisions in collaboration with the product marketing manager on product positioning, which customer segments and markets to target, and with which propositions. * Own market insights related to customer needs, industry trends, and competitive landscape for internet & cloud solutions. COMMERCIALS AND FINANCIALS * Own product P&L for the Internet & Cloud Solutions portfolio including revenue growth, margins, pricing strategy, and product investment priorities. * Define in collaboration with the product team business cases, pricing models and ROI metrics for new products or major product enhancements. PRODUCT LIFECYCLE MANAGEMENT * Own the full product lifecycle from discovery to delivery and retirement. * Define together with the CPO and the Director of Managed Network Solution success metrics and KPIs to track product performance, adoption, and financial outcomes. * Continuously improve and maintain systems and processes for ongoing product performance tracking and portfolio optimization. CROSS-FUNCTIONAL LEADERSHIP * Lead alignment for Internet & Cloud Solutions across Product, Engineering, Sales, Marketing, Operations and Services. * Ensure tight alignment between R&D and the broader organization, acting as the key interface translating market needs into product development and R&D capabilities into customer value. * Ensure product strategy is effectively translated into execution across the organization. * Ensure alignment between roadmap priorities and company-level strategic initiatives. PRODUCT MARKETING AND SALES ENABLEMENT * Partner closely with Product Marketing to support effective go-to-market execution and ensure consistent positioning, messaging, and launch readiness. * Act as a senior product representative in key customer and partner engagements KEY QUALIFICATIONS & PROFILE EXPERIENCE * 5-10 years’ experience in product management or product leadership roles for technical, complex software/or cloud-based technology products. * Strong background in Internet, Cloud, SaaS, or digital infrastructure solutions, preferably within the media and technology industry are a strong plus. * Experience with cloud platforms such as AWS, Azure, or Google Cloud. * Knowledge of media transport formats including SMPTE ST 2110, SRT, RIST, JPEG XS, and IP contribution workflows is a strong plus. * Experience with remote and distributed live production models, or cloud-based media workflows is a plus. Business & Technical Acumen * Strong understanding of cloud architectures, connectivity, and digital workflows. * Ability to translate technical capabilities into compelling customer and business value. * Solid commercial mindset with experience in pricing, business cases, and P&L ownership. * Strong analytical skills with the ability to use data to drive product decisions. * Experience working with broadcasters, telecom operators, sports organizations, or streaming platforms is a strong plus. Leadership & Collaboration * Cross functional leadership capability with the ability to communicate clearly, credibly, and persuasively at all organizational levels. * Proven ability to build trust and strong working relationships across functions, fostering alignment and shared ownership of outcomes. * Comfortable influencing in complex, matrixed organizations, balancing multiple stakeholder perspectives and priorities. * Clear and confident communicator, able to simplify complex topics and present them in a clear, structured way that enables informed decisions. * Collaborative style that encourages openness, constructive challenge, and effective decision making across the organization. Education * Degree in Engineering, Computer Science, Business, or equivalent experience. Location Stockholm or UK Reports to Chief Product Officer Contract Permanent, full-time WELCOME TO APPLY The position is permanent, full-time employment located in our headquarters in Solna Business Park or from your home office in the UK. We value work-life balance; therefore, you can combine remote work and work from the office. For more information about the position, please contact recruiting manager Larissa Görner-Meeus; larissa.gorner@netinsight.net ABOUT NET INSIGHT Net Insight (Nasdaq: NETI B) provides the highest performing, most open video transport and media cloud technology for content providers as the industry standard for flexibility and service across live contribution, distribution and remote production media workflows. For over 25 years, the world’s leading content owners, broadcasters, production companies, service providers and enterprises have trusted Net Insight’s Emmy® Award winning Nimbra technology to guarantee media delivery. Today, Net Insight partners with hundreds of customers in over 70 countries to ensure media flows across managed and unmanaged IP networks, and the cloud – from anywhere, to everywhere. It enables customers to get the best from any mix of virtualized, cloud and IP technology and is the only platform to support all the major industry standards, protocols and clouds. Welcome to Net Insight, where innovation, collaboration, and trust are the cornerstones of our success. As one team, we are committed to delivering value to our customers, contributing to the growth and success of our company. Together we create a dynamic and positive workplace where everyone is valued, engaged and empowered to make an impact