E-Commerce Manager i Stockholm

Are you a logistics mastermind with a passion for e-commerce? In collaboration with Cozee, we are looking for a results-oriented Operations Manager to spearhead and optimize business operations in Southern Sweden. This is a consultant role where you will be the boots on the ground, ensuring that every package reaches its destination with precision and that our operational backbone remains scaleable and efficient. Key Responsibilities Operational Excellence: Own and improve the efficiency and reliability of logistics operations in Southern Sweden, ensuring top-tier delivery performance. Partnership Management: Act as the primary point of contact for logistics and delivery partners across the Skåne region, fostering strong professional relationships. Fulfillment Oversight: Monitor order fulfillment processes and proactively resolve operational or delivery-related issues to maintain high customer satisfaction. Data-Driven Insights: Track, analyze, and report on KPIs such as delivery lead times, order accuracy, and return handling. Process Innovation: Identify and implement strategic improvements to enhance delivery efficiency and cost-effectiveness specifically within the Southern region. Strategic Collaboration: Work closely with management on operational planning and execution, supporting our continued expansion in Southern Sweden. Who You Are We are looking for a proactive problem-solver who thrives in the fast-paced world of online retail. You should have: A solid background in logistics, supply chain, or e-commerce operations. Strong analytical skills and the ability to turn data into actionable improvements. Excellent communication skills in English. A hands-on "get things done" mentality.

Volumental is the footwear industry’s leading FitTech™ company, using 3D scanning and machine learning to match people with shoes that truly fit. Our vision is “a world without sizes, where every body fits.” We work with brands such as New Balance, Red Wing, Fleet Feet, and Vivobarefoot across 3,000+ stores in 60 countries, with 60M+ foot scans collected, one of the world’s largest datasets of its kind. We’ve always been an AI company at our core. Today, that extends beyond the product into how we build, operating in an AI-native, discovery-driven way to move faster from insight to working solutions. About the role: Volumental's online product puts foot scanning in the hands of shoppers everywhere, no store visit required. It's a fast-moving surface area at an exciting stage, and this role sits right at its center. As Senior Product Manager(AI Builder), you'll own a significant part of our Online product and have a rare opportunity to shape its direction, product-market fit, and growth story. You'll build close relationships with customers and commercial stakeholders to uncover what matters most, run discovery with curiosity and care, and bring ideas to life quickly using AI-native ways of working. You'll contribute thoughtful perspectives on product strategy, grounded in customer insights, commercial realities, and sound product judgment. This is a high-impact role for someone who wants to build, steer, and scale an important product area alongside a technically strong, collaborative, and AI-native team. What you will do: Lead discovery with brands, retailers, and shoppers to develop a deep, actionable understanding. Own a product surface end-to-end, with accountability for customer and commercial outcomes. Bring ideas to life quickly using AI tools (e.g. Cursor, Claude, v0.dev) to explore and validate thinking. Validate AI-generated outputs with strong product judgment. Build trusted relationships with enterprise stakeholders across commercial and partner teams. Contribute to and challenge product strategy with an evidence-backed point of view. Navigate trade-offs with care, balancing short-term needs with long-term value. Identify risks and opportunities, and present well-reasoned recommendations. Communicate openly on plans, progress, and decisions. Travel up to 4 times per year as needed. We're excited about you because you are: Passionate about the things you care about and love to make things better. Able to frame problems and opportunities in ways that inspire new ideas and novel approaches to solving them. Autonomous, able to make decisions and move without waiting for permission. Curious, adaptable, and data-driven. Collaborative and a kind team member who fosters collaboration. Open to teaching others and learning new things. We want you to: Have 4-6+ years of experience in product management or equivalent product-building roles (e.g., design, engineering, or founding), with evidence of building and owning products used by real customers. Have demonstrated strong enterprise stakeholder management. Be fluent with AI tools across discovery, prototyping, and communication. Strong discovery instincts, able to separate signal from noise quickly. Have cultivated your product sense to make decisions that often lead to better product outcomes and actionable learnings that you readily share with others. Feel comfortable in a scale-up setting where frequent trade-offs are needed to prioritize impact and time to value. It's a plus if you: Experience working on e-commerce or shopper-facing journeys Experience working in B2B2C environments (e.g., products involving both business customers and end users) What we can offer you: Personal learning budget and access to coaching Opportunity to work with a great team of 15+ nationalities in our English-speaking office Occupational pension at ITP1 level Flexible Public Holidays Policy Options Program Parental pay top-up Wellness allowance Dog-friendly office Flexible work policy (at least 3 days a week from our Stockholm office) We look forward to hearing from you!