Är du redo för nästa steg i din IT‑karriär och vill vara med och stötta en verksamhet som driver digitalisering och automatisering på en modern redovisningsbyrå? Vill du jobba nära användarna och samtidigt vara en del av en internationell organisation där resor inom Sverige ingår? Då kan tjänsten som IT Support Technician - Workplace & Systems hos oss på Talenom vara helt rätt för dig!

Vad vi erbjuder dig

En varm företagskultur som präglas av värderingarna Mod, Omtanke och Vilja.

Möjlighet att påverka utvecklingen av vår svenska IT‑leverans och att arbeta med AI och digitalisering i våra interna IT‑processer.

Stort fokus på dina egna karriär- och utvecklingsmål.

En modern och digital arbetsplats, certifierad som "Great Place to Work".

Om rollen

Din närmsta chef Kerem Özürküt säger såhär:

"Som en del av vårt svenska IT‑team arbetar du nära verksamheten och får en central roll i att säkerställa en stabil och effektiv IT‑miljö för våra medarbetare. Som IT Support Technician - Workplace & Systems utgår du från vårt huvudkontor i Stockholm City och arbetar nära verksamheten för att skapa en smidig och välfungerande digital arbetsplats för våra medarbetare. Tillsammans med ditt team - bestående av två IT Support Technicians, en IT Specialist och en Systemadministratör - ansvarar ni för den svenska IT-leveransen.

Hos oss kombinerar du dagligt operativt supportarbete med möjligheten att bidra till förbättringar i våra arbetssätt, vår tekniska miljö och implementeringen av AI i våra interna IT-processer.

Du blir en viktig länk mellan användarna och IT, och du samarbetar både med kollegor på plats och med vår globala IT‑organisation kring standarder, rutiner och tekniska initiativ. Här får du en vardag präglad av problemlösning och service - och samtidigt en miljö där lärande och utveckling är en naturlig del av jobbet."

Vårt kontor ligger i Stockholm, där du möts av moderna lokaler och en vardag som kombinerar struktur, service och teknisk problemlösning - resor till våra cirka 25 kontor runt om i landet ingår som en naturlig del av vardagen, ibland även en uppskattad avstickare till våra kollegor i Finland.

I rollen blir du ett viktigt ansikte utåt för IT - du arbetar både operativt i 1st line och deltar i förbättringsinitiativ samt leder mindre projekt inom avdelningen. Du ger remote support till våra kontor runt om i Sverige och säkerställer att medarbetarna har en stabil, säker och välfungerande IT-miljö.

Exempel på arbetsuppgifter

Hantering av 1st line‑ärenden via ticketingsystem, fjärrsupport och onsite

Felsökning av klienter, nätverk, skrivare och applikationer

Användarstöd och behörighetsadministration

Administration i Microsoft 365, Entra ID och Active Directory

Klienthantering via Intune och Autopilot

Onboarding och offboarding av användare

Dokumentation av rutiner och lösningar

Bidrag till standardisering och förbättrade arbetssätt

Stöd i mindre utrullningar och planerade förändringar

Din profil

Vi söker dig som trivs i en operativ och händelsestyrd roll där service och tekniskt ansvar möts. Du är serviceinriktad, lösningsorienterad och kommunikativ, med förmåga att skapa struktur även när mycket händer samtidigt. Du tar ansvar och driver ärenden till avslut, samtidigt som du är nyfiken på att utvecklas tekniskt över tid och säkerställa att kollegorna har en fungerande IT‑miljö i vardagen.

Du delar våra värderingar och har en naturlig vilja att utvecklas - både tekniskt och i rollen.

Vi söker dig som har:

2–3 års erfarenhet av IT‑support i professionell miljö

Erfarenhet av Microsoft 365 och Entra ID

Grundläggande erfarenhet av Intune och modern klienthantering

Vana av att arbeta i ticketingsystem

Grundläggande förståelse för nätverk och felsökning (LAN/WiFi, IP/DNS/DHCP)

Flytande svenska och god engelska, i både tal och skrift.

Kanske har du också:

Erfarenhet av Citrix

Grundläggande kunskap i PowerShell

Erfarenhet av ITIL‑processer eller liknande ramverk

Erfarenhet av projektledning

Rekryteringsprocessen

Tycker du att tjänsten låter spännande? Då är du varmt välkommen med din ansökan.

Start: Enligt överenskommelse.

Omfattning: Heltid, tillsvidare med 6 månaders provanställning.

Placering: Stockholm City, resor förekommer till våra andra kontor.

Ansökan: Vi tar inte emot några ansökningar via mejl, utan du söker enkelt tjänsten på vår karriärsida (En unik karriär - Talenom Sverige). Vi tillämpar löpande urval och tjänsten kan därför bli tillsatt innan sista ansökningsdagen.

Varmt välkommen med din ansökan!Om Talenom

Talenom är ett modernt redovisnings- och rådgivningsföretag som lägger stort fokus på effektiva, digitala arbetssätt som gynnar såväl medarbetare som kund. Vi grundades i Finland 1972 och har vuxit från att vara ett litet familjeföretag till att idag vara en internationell koncern börsnoterade på Helsingforsbörsen. Vi är stolta över att vi förenklar vardagen för entreprenörer i Sverige, Finland, Italien och Spanien med digitala och innovativa tjänster inom redovisning, lönehantering och kvalificerad rådgivning.

I Sverige startade vi 2019 och vi är idag cirka 250 medarbetare fördelade på över 25 kontor. Vi är certifierade av Great Place to Work och arbetar varje dag för att vara en av de bästa arbetsplatserna - inte bara i Sverige, utan i världen.

Role

IT Support Technician - Workplace & Systems, Talenom Stockholm City

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