Senior Genesys Developer

Do you enjoy working in a dynamic and evolving environment where your ideas matter and your expertise helps create real value for people? At Swedbank, we believe in building solutions that make everyday life easier and more secure for our customers — and we want you to be part of that journey.In Swedbank you have the opportunity to: Develop, test, analyze and manage systems/applications for Swedbank's Contact Center plattform Work together with other developers and agile teams to make sure we deliver the best solution for our customer center Opportunity to shape innovative customer experience solutions. To work in a collaborative, forward-thinking, and supportive work environment. Professional growth. What is needed in this role: Core Genesys Cloud Skills Genesys Cloud Architect: Designing inbound/outbound call, email, and message flows, including reusable tasks and secure flows. Data Actions & Integrations: Building and troubleshooting data actions that connect to RESTful Spring Boot services. Genesys SDKs & APIs: Experience with the Platform API, Notifications API (WebSockets), and Analytics API. Scripting: Creating dynamic Agent Scripts integrated with the Genesys Cloud Embeddable Framework. Web Messaging & Digital: Implementing Web Messaging (v3) with custom deployment and journey tracking. Outbound Campaigns: Configuring Predictive, Power, and Agentless dialing modes. Security (OAuth): Implementing secure authentication flows (Authorization Code, Client Credentials, PKCE). Minimum 3+ years of relevant education (Computer Science, Information Technology, Software Engineering, or similar). At least 3+ years of experience in the IT industry, ideally within software development, integrations, or cloud-based platforms. Key Responsibilities: Build and maintain intelligent, customer‑friendly IVR and routing flows. Collaborate closely with Java/Spring Boot teams on integrations and data models. Use CX as Code (Terraform provider for Genesys Cloud) to manage configuration across Dev, UAT, and Production environments. Analyze and optimize performance, including API rate limits and notifications. Support teams embedding Genesys widgets into our custom Angular agent desktop. With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society." Elin Glans, your future manager We look forward to receiving your application by 30.09.2026.  Location: Stockholm, Sundbyberg Recruiting manager: Elin Glans, +46 722496974 We want to inform you that the selection process may begin after the summer holidays. We would like to let you know that a background check and a drug test may be a part of the process for this role. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services. Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-MA1 #LI-Hybrid

At Umain, we're not just creating software; we're crafting the future, one innovative project at a time. With our motto "Shape, Ship, Scale," we empower our team to not only envision the future but also play a pivotal role in building it. We're a dynamic team where you can shape the future, ship groundbreaking solutions, and scale your abilities in many different ways. We are now looking for Senior Backend Engineers who want to build robust solutions that power products used by millions of people. We have a proven track record: * 400M+ total app downloads * 50M+ monthly active users * Backends handling tens of thousands of requests per second * Globally recognized, multi-market applications The office in Stockholm is our default workplace, but we stay flexible when working from home makes sense for the team or the project. We trust each other to coordinate and keep things professional. Most of our work is built in Kotlin, Go, and TypeScript, and we aim to pick the tools that best fit each project so our teams can focus on delivering the right solution. The role is broad but centered on backend. You'll work on projects for both Swedish and international companies, including systems that integrate external services, automation, and frontend clients. AS A SENIOR BACKEND DEVELOPER, YOUR ROLE WILL INVOLVE: * Building high-performance backend systems in Go, Kotlin, TypeScript (Node.js), or Python, depending on the project. * Working with frameworks such as Ktor, Fiber, and NestJS. * Designing cloud-native systems with Infrastructure as Code (Terraform) across AWS, GCP, and Azure. * Developing robust data models and database architectures to support application requirements. * Building observable systems with the right metrics, logs, tracing, and alerting to understand and operate what we ship. * Building and maintaining CI/CD pipelines with containerized deployments and scaling strategies. If you're excited by working across the stack, always learning, and making a real impact at scale, we believe you'll feel at home at Umain. WHO YOU ARE: * 5+ years of experience building and running backend services in production. * Comfortable owning a system end to end, from API design to deployment and operations. * Strong in at least one of our core languages (Kotlin, Go, or TypeScript), and willing to pick up others as projects demand. * Experience making technical decisions on a team: weighing tradeoffs, reviewing code, and mentoring peers. * A product mindset: You think about maintainability, user impact, and long-term health, not just the ticket in front of you. * Familiar with agentic development tools * You treat unfamiliar problems and new technologies as an opportunity rather than a risk. In consulting, the next project often looks nothing like the last one, and you see that as a feature. WHAT WE OFFER: * A personal coach and support to help you develop both professionally and personally. * A range of diverse projects that explore and push the boundaries of what's possible. * A fun and fair work environment where you can grow through meaningful challenges and great colleagues. * Multidisciplinary teams where backend engineers work closely with product, design, analysis, and testing. * Working alongside some of the largest and most forward-thinking brands on the planet. WHY UMAIN? Career Framework We believe in fairness and clarity, which is why we've established a transparent career framework to ensure equal pay and equal opportunities for all. Your growth and success are as important to us as they are to you. Together with your coach, you will build your own development plan and grow in your career. Work-Life Balance At Umain, we understand that life doesn't pause when you walk into the office. We welcome team members from all walks of life and recognize the richness that different backgrounds, ages, and life stages bring to a team. Whether you're taking care of your family, your pets, or yourself, we're committed to supporting a healthy balance that respects your needs. Skills Over Degrees We're more interested in what you can do than in the diplomas you hold. Talent, drive, and creativity are what count at Umain. Here, you'll find opportunities to grow, learn, and excel in your career, regardless of your educational background. Background check Umain conducts a background check for final candidates in accordance with our internal policies. The check is carried out only with your consent and is ordered by our CISO through our approved screening partner. The scope of the check depends on the role level. This step is performed late in the recruitment process and is used solely to support a secure and fact-based hiring decision.