Strategic Accounts Manager (m/f/d)

Sereact

WHO WE ARE: We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW: We are hiring one of our first Customer Success Manager to own and grow Sereact’s most important customer relationships. You will ensure customers get successful value generation of our AI-powered robotics solutions, drive measurable customer outcomes, and unlock expansion opportunities across Fashion, General Merchandise, E-Grocery, and 3PL customers. This is a hands-on, high-impact role combining strategic account management, customer success, and commercial growth in a fast-scaling AI robotics company. Willingness to travel: up to 50% Your Responsibilities: * Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion * Act as trusted advisor to operational and executive stakeholders * Drive customer value realization and ROI through strategic account management * Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals * Develop tailored go-to-market and account growth strategies, including QBRs and EBRs * Partner with Product, Engineering, and Operations to translate customer needs into roadmap input * Help build the foundation, processes, and playbooks for Customer Success at Sereact QUALIFICATIONS: Education and Experience * Strong understanding of intralogistics, automation, robotics, or industrial tech * Experience managing and growing enterprise or strategic accounts * Background in a scale-up or fast-growing environment * Proven ability to drive commercial expansion and customer outcomes * High technical affinity; engineering background a plus * Excellent communication and stakeholder management skills * Fluent in English (other languages are a plus) Why Join: * One of the first hires in a critical customer-facing function * High ownership and direct impact on revenue and retention * Work at the intersection of AI, robotics, and real-world operations * Competitive compensation, and growth opportunities OUR INTERVIEW PLAN: * Application * Take‑home assignment: You’ll work on a short, role‑relevant task with clear instructions and a deadline. * Cultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions. * Technical fit interview (45 min): A deeper dive into your skills and problem‑solving approach for this role. * On‑site visit: Meet the team in our office and collaborate on a real challenge similar to the work you’d do here. You’ll also meet a founder; we aim to give you a clear feel for the role and environment. WHAT WE OFFER: * Wellpass (gym membership * A motivated team and an open corporate culture * Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day. * Company car: An exclusive mobility offer that accompanies you everywhere. * Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry. * Attractive remuneration: A competitive salary plus attractive bonus options. * Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.

Sereact

WHO WE ARE: We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW: We are looking for a dynamic Sales Manager - Strategic Accounts to play a central role in the ongoing development of our customer base and the company's long-term strategic direction. In this role, you will build and maintain strong relationships with key customers in the Fashion, General Merchandise, E-Grocery, and 3PL sectors, while identifying and developing new business opportunities within our existing and potential client portfolio. You will craft tailored go-to-market strategies to boost sales and expand market share, analyze market trends and customer demands to position our AI solutions effectively, and provide on-site support for our strategic accounts with up to 50% travel. YOUR RESPONSIBILITIES: Sales Management * Network maintenance and expansion: Building and maintaining relationships with key customers in the Fashion, General Merchandise, E-Grocery and 3PL sectors. * Strategic client development: Identifying and developing new business opportunities within our existing and potential client portfolio. * Go-to-market strategies (G2M): Developing and implementing tailored sales strategies to boost sales and expand market share. * Market analysis: Identifying trends and customer demands to best position our AI solutions. * Willingness to travel: On-site support for our strategic accounts (up to 50% on-the-road travel required). QUALIFICATIONS: Education and Experience * Network in intralogistics: you have in-depth contacts and a good understanding of the logistics and industrial sector. * Experience in a scale-up environment: You are familiar with the challenges and opportunities associated with rapid growth in a dynamic company. * Go-to-market expertise: Proven success in developing and implementing G2M strategies. * Technical background: Ideally an engineering degree or equivalent qualification to best understand our technically demanding products. Skills * Customer focus: Strong communication and negotiation skills coupled with a clear focus on our customers' needs. * Team and structure building: Recruiting, building and developing a team as well as optimizing existing processes and implementing efficient structures that support our growth. * Willingness to travel: Flexibility for regular customer visits (up to 50% on-the-road travel required). * Proficiency in both German and English. OUR INTERVIEW PLAN: * Application * Take‑home assignment: You’ll work on a short, role‑relevant task with clear instructions and a deadline. * Cultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions. * Technical fit interview (45 min): A deeper dive into your skills and problem‑solving approach for this role. * On‑site visit: Meet the team in our office and collaborate on a real challenge similar to the work you’d do here. You’ll also meet a founder; we aim to give you a clear feel for the role and environment. WHAT WE OFFER: * Wellpass (gym membership * A motivated team and an open corporate culture * Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day. * Company car: An exclusive mobility offer that accompanies you everywhere. * Shape the future: Work for a market leader in AI solutions and actively contribute to the further development of our industry. * Attractive remuneration: A competitive salary plus attractive bonus options. * Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry.

Sereact

WHO WE ARE We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can’t solve. We are on a mission to redefine how physical work gets done, and we’re looking for curious, bold thinkers to help shape the future of robotics with us. OVERVIEW Having closed our 110m$ Series B and scaling manufacturing operations across Germany and the US, we are now building the internal financial infrastructure that matches our ambition. This role sits at the center of that build. We are seeking an experienced Accounting Manager based in Stuttgart who can effectively bridge strategic financial planning with hands-on operational tasks. This role is essential for delivering accurate financial reporting for board meetings with our investors, establishing robust financial processes, and managing daily transactional activities. YOUR RESPONSIBILITIES: Accounting & Finance Operations * Support the establishment of accounting structures for new manufacturing operations in Germany, including inventory accounting, cost centre frameworks, and financial controls. * Manage the month-end close process in Germany and the United States, ensuring timely and accurate journal entries, reconciliations, and accounting assessments for customer contracts. * Prepare and review local GAAP financial statements, including support on management reports. * Establish and monitor inventory accounting and control procedures, overseeing valuation, movement tracking, and physical inventory counts across German facilities. * Build collaborative relationships with local authorities (customs, fiscal, and statistics offices) and support financial statement and regulatory audits. * Contribute to global consolidation, cross-border reporting, and financial harmonization, combining attention to detail with a strategic perspective on international operations. Transformation & Continuous Improvement * Lead the in-sourcing of key accounting activities currently handled by external providers, driving the transition to internal ownership. * Spearhead the implementation of statutory ledger reporting in a global ERP system, including chart of accounts mapping, reconciliations, and tax reporting setup. * Drive continuous optimization of processes, systems, and internal controls, collaborating closely with internal teams across borders and external partners to enhance efficiency and compliance. Strategic Support * Serve as a trusted advisor to management on financial and investment decisions. * Identify and implement opportunities for cost optimization and efficiency improvements across the organization. QUALIFICATIONS: Education & Experience * Degree in Accounting, Finance, or Business Administration, or a certified accountant qualification * Strong technical expertise in HGB and knowledge of US GAAP. * Proven track record in monthly/annual closing, audit preparation, and Accounts Payable management * Full professional proficiency in German (C1 or above) and English, both required Soft Skills * A hands-on, proactive mindset with a high degree of ownership and attention to detail. * Excellent time management, structured working style, and strong communication skills. * A strategic thinker with a pragmatic approach to problem-solving in a technology-driven environment. OUR INTERVIEW PLAN: * Application * Take‑home assignment: You’ll complete a short, role‑relevant task with clear instructions and a deadline. * Cultural fit interview (40 min): A conversation about how you work, what motivates you, and what you’re looking for. Expect CV highlights, your “why,” and time for your questions. * Interview with our Finance Director (60 min): A discussion on vision, impact, and how the role connects to company priorities. * On‑site visit: Meet the team and one of the Founders at our office and collaborate on a real challenge similar to the work you’d do here. You’ll get a clear feel for the environment and ways of working. WHAT WE OFFER: * Wellpass (gym membership) * Flexible working hours * A key role in an innovative AI-robotics startup * Wide-ranging scope for shaping and developing our Finance department * A motivated team and an open corporate culture * Competitive compensation and excellent opportunities for development