
WeQuel AB · Sweden
HEALTH CARE COMPLIANCE SPECIALIST Employment: Consulting Assignment We are looking for a Health Care Compliance Specialist to join a global Life Science orga...
Employment: Consulting Assignment
We are looking for a Health Care Compliance Specialist to join a global Life Science organization. In this role, you will support
the Healthcare Compliance function by ensuring compliance with internal policies, industry regulations and global standards.
You will work closely with cross-functional teams including Compliance, Regulatory Affairs, Medical Affairs, Legal, Finance, HR
and Commercial to strengthen and continuously improve the organization's compliance framework.
We believe you have experience in one or more of the following areas:
Experience from the pharmaceutical, medical device or consumer health industry is highly preferred.
If you have experience within Healthcare Compliance and are looking for your next consulting assignment, we would love to hear
from you.
Job Purpose The Clinical Documentation Integrity Specialist focuses on the accuracy, completeness and consistency of inpatient clinical documentation to support coding and reporting of high-quality healthcare data. The Clinical Documentation Integrity Specialist performs concurrent chart reviews to validate that the clinical documentation in the medical record appropriately describes the patient’s severity of illness, complexity of care, and risk of mortality to facilitate appropriate coding. The Clinical Documentation Integrity Specialist utilizes advanced knowledge of disease processes, medications, and has critical thinking to analyze current documentation to identify gaps in clinical documentation. Duties & Responsibilities * Analyze medical records to identify incomplete, inconsistent, or inaccurate documentation related to diagnoses, treatments, procedures, severity of illness, and risk of mortality * Perform concurrent chart reviews to ensure clinical documentation accurately reflects the patient’s condition, complexity of care, and services rendered to support appropriate coding and reimbursement * Facilitate clarification and modification of clinical documentation through concurrent interaction with physicians and members of the healthcare team to ensure accurate representation of patient severity and DRG assignment * Periodically analyze coding and documentation data to identify trends, variations, and opportunities for documentation improvement, and communicate findings to management * Utilize data analytics, DRG reports, and tracking tools to monitor documentation performance, identify gaps, and support performance improvement initiatives * Collaborate with physicians, nurses, coders, and other healthcare professionals to clarify documentation and obtain additional information necessary for accurate and compliant coding * Provide support to coding teams by ensuring documentation supports code assignment and complies with coding guidelines and regulatory requirements * Communicate effectively with coding staff and healthcare providers to resolve coding-related issues and promote documentation accuracy and consistency * Conduct training and educational sessions for providers and staff on documentation best practices, coding guidelines, compliance requirements, and quality initiatives, as requested by CDI leadership * Demonstrate knowledge of quality measure initiatives, including Value-Based Purchasing, Pay-for-Performance, readmission reduction programs, and related regulatory requirements * Ensure clinical documentation aligns with organizational policies, coding standards, regulatory requirements, and payer guidelines * Conduct routine audits and reviews of clinical documentation to evaluate quality, accuracy, and compliance, and identify opportunities for improvement * Participate in quality improvement initiatives focused on enhancing clinical documentation integrity, coding accuracy, and operational performance * Other duties as assigned * Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards * Understand and comply with Information Security and HIPAA policies and procedures at all times * Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties Qualifications * BSN or PA (Physician's Assistant) or NP (Nurse Practitioner) or Doctorate degree in a medically related field required * High school diploma or equivalent required * Minimum of 3 years of experience in clinical documentation improvement role preferred * Minimum of 5 years nursing experience in adult acute care in med/surg, critical care, emergency, or PACU required * Active RN, MD, DO, NP, or PA license required * Certification minimum requirement – CCDS and/or CDIP * Coding credential (CCS, CPC, CCS-P) is a plus * Current state Registered Nurse license highly preferred * Clinic fundamental knowledge of ICD-10 Official Coding Guidelines and DRG Reimbursement Systems * Proficient in CDI tools such as encoder or CDI workflow and reporting tool * Proficiency in Microsoft Office Suite * Strong interpersonal skills, ability to communicate well at all levels of the organization * Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses * High level of integrity and dependability with a strong sense of urgency and results oriented * Excellent written and verbal communication skills required Working Conditions * Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes * Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear * Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress * Work Environment: The noise level in the work environment is usually minimal Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: As a Regulatory Risk & Compliance Specialist - UK, you will play a vital role in ensuring Tide complies with the evolving regulatory requirements set by the FCA and other UK regulators. You will be responsible for identifying, assessing, and mitigating regulatory risks, while ensuring that Tide’s compliance frameworks are embedded across the business. Working closely with teams across the organisation, including Product, Member Operations, Payments, Marketing, Legal and Finance, you will provide expert advice on regulatory developments, lead compliance initiatives, and integrate regulatory requirements into our day-to-day operations. As the subject matter expert on particular regulations, you’ll help to steer decisions, impact strategies and support the rest of the team and business. At Tide, you’ll be able to work in a fast-paced environment, with cross-team exposure, inquisitive freedom and the ability to impact how Tide conducts its business. ABOUT THE ROLE: * Provide regulatory guidance on product and service development, conducting compliance assessments for new initiatives * Research regulatory developments in the UK, assess their impact, and advise on necessary actions * Execute the Compliance Monitoring Plan, taking ownership of monitoring activities, addressing findings, and engaging stakeholders as needed * Support regulatory submissions, including licence applications, periodic reports, and responses to regulatory information requests * Ensure accurate and timely regulatory reporting by working closely with business areas and conducting oversight checks where required * Maintain and update compliance policies in line with UK and FCA regulations, tracking required refresh cycles * Support the Regional Director of Risk & Compliance and the Global Director of Compliance in regulatory engagements, strategic planning, and governance * Lead and actively participate in the Regulatory Risk & Compliance working groups, ensuring key issues are identified, addressed, and escalated * Act as a liaison for external partners and service providers on oversight requests and regulatory expectations * Coordinate and deliver compliance and risk-related training across the business * Collect and prepare MI for internal governance reporting and external regulatory submissions * Track regulatory deadlines, file submissions, maintain a log of regulatory interactions, and prepare for meetings and inspections with the FCA and other authorities * Engage with internal teams to respond to compliance-related requests and regulatory inquiries, ensuring cross-functional alignment * Work closely with the 1LOD to remediate regulatory oversight findings and enhance controls * Identify, assess, and monitor regulatory risks, ensuring appropriate mitigation measures are in place * Support internal and external audits, participate in compliance reviews, and oversee effective remediation of findings WHAT WE ARE LOOKING FOR: * At least four years of experience in Compliance, Regulatory Risk, or Risk Management at a mid level within Financial Services * Direct experience interacting with regulators, handling responses, managing notifications, and supporting regulatory inspections, audits, and thematic reviews * Familiarity with regulatory submissions, licence applications, and reporting * Experience in oversight functions, monitoring key risk indicators (KRIs), and providing Compliance Advisory on new initiatives, products, and services. * Background in Banking, FinTech, Payments/E-Money firms, or Regulatory Consultancy. * Ideally you'll have experience working with firms under the FCA regulations. * Ability to interpret complex regulations, research requirements, and advise internal stakeholders on compliance matters. * Proactive problem solver with a strong sense of ownership and accountability in resolving compliance challenges. * Exceptional organisational skills, managing multiple projects, deadlines, and regulatory engagements effectively. * Meticulous attention to detail, with strong drafting, analytical, and risk assessment skills. * Fluency in English (mandatory) WHAT YOU’LL GET IN RETURN: Our location-specific employee benefits are designed to cater to the unique needs of Tideans: * Salary €29200 to €36500 * Time Off – Generous annual leave on top of bank holidays. * Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey. * Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide. * Health Insurance – Private health insurance with Bulgaria Zdrave, including extra dental care. * Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshop. * Volunteering & Development Days – Paid days annually for volunteering or personal growth. * Learning & Development – Annual budget for books, courses, coaching, and more. * WOO (Work Outside the Office) – Work from abroad for up to 90 days annually. * Home Office Setup – Contribution towards setting up your home office. * Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement. * Fully Covered Multi Sports Card – Granting access to hundreds of gyms and pools across Bulgaria. * Monthly Food Vouchers -– Monthly food vouchers to enjoy your favorite meals with Edenred + * Snacks & Meals – Daily breakfast spread with all-day coffee, tea, and juices. TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Fast Track Onboarding Specialist (L2) About the job Twilio is seeking a Fast Track Operations Specialist to join the team that runs Twilio’s personalized onboarding team globally. This role will work directly with customers to help them onboard A2P their a2p numbers with 1:1 customer engagement. Fast Track Onboarding Specialists are the personalized onboarding experts under the A2P onboarding org. The Fast Track onboarding team is a key part of Twilio’s Super Network, whose mission is to provide strategic customers with solutions to assist them with SLA driven go to market times solutions. Responsibilities In this role, you’ll: * Provide personalized onboarding support for customers who sign up for our Fast Track Packages. * Help Fast Track customers solve existing onboarding issues through engagement that meets their onboarding demands. * Able to provide compliance guidance for all A2P products. * Manage Onboarding SLAs and credit utilization for each product * Partner with operations teams to scale onboarding volumes per assigned customer * Join weekly calls with customers to report metrics and review any open items or additional onboarding needs * Wear the Customer Shoes: Provide onboarding support for common customer inquiries through slack in addition to Service now; to ensure customers have an excellent experience with Twilio. * Draw the Owl: Assess the nature of product or service issues and resolve basic level problems * Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly. * Be Bold: Diagnose trends and report findings to our product team to ensure product related issues are resolved * Be an Owner: Partner with the account team to proactively address issues and advise on any industry changes that could impact customer onboarding experience. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: * Ability to work in rotational shifts 8:00am to 5pm Bogota time * Able to manage daily caseload and respond within SLAs * A2P compliance experience * Experience Required: 2 plus Years specializing in at least one a2p products * Previous experience working directly with clients * Ability to prioritize tasks and effectively project manage * Ready to take own up to 12 customer accounts * You’re empathetic and customer centric to the core. * You’re a clear verbal and written communicator. * You’re introspective and committed to continuous self-improvement. * You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals. * You’re able to complete tasks in core areas within SLAs. Desired: * Familiarity with Google workspace(Google docs, Google sheets, Gemini) * Familiarity with reporting tools * Prior experience implementing a2p phone number types * Understand general CTIA guidelines and some international regulatory requirements * Able to effectively prioritize tasks and multi-task * Comfortable owning and leading calls * Experience handling tasks within a desired SLA Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $28.89/hr - $36.11/hr * Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $30.58/hr - $38.22/hr * Based in the San Francisco Bay area, California: $33.96/hr - $42.45/hr * This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until September 15th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.