Manager, Learning and Development

Training & od - learning coordinator

Unknown Employer

TRAINING & OD - LEARNING COORDINATOR   JOB SUMMARY   Under the direction of the Learning and Organizational Development (L&OD) manager, the Learning Coordinator supports the planning, coordination, and delivery of learning and development programs, including e-learning, in-person and virtual learning experiences. This role ensures learning initiatives are organized efficiently, accessible to employees, and supported through effective use of the Learning Management System (LMS) and other learning technologies.   JOB DUTIES AND RESPONSIBILITIES   1. Coordinate and schedule training sessions, workshops, webinars, learning events, and onboarding activities. 2. Manage and maintain calendars, enrollments, attendance, logistics, and materials 3. Facilitate and support in-person and virtual training sessions, including platform setup, participant access, and live troubleshooting 4. Serve as a primary point of contact for facilitators, learners, managers, and vendors 5. Evaluate and route training support requests 6. Develop and manage communication plans to ensure timely, accurate program information is shared across appropriate channels 7. Maintain accurate records of learning activities, completions, certifications, compliance requirements, and other related documentation 8. Generate standard and ad hoc reports on learning participation, progress, and completion rates 9. Maintain LMS data integrity, resolve discrepancies, and escalate technical issues as needed 10. Provide LMS troubleshooting support for learners and managers (e.g., course access, completion tracking, transcript errors 11. Assist with training evaluation by collecting feedback and reporting results 12. Identify and recommend opportunities for improvements to administrative processes and LMS usability   ESSENTIAL FUNCTIONS   1. 1. Attention to detail 2. Multitasking and prioritization 3. Technical aptitude for learning systems and virtual platforms 4. Problem-solving and troubleshooting 5. Customer service mindset 6. Data tracking and reporting 7. Ability to work independently and collaboratively   ADDITIONAL DUTIES & RESPONSIBILITIES   Enhance professional growth and development through participation in educational programs, seminars and workshops, and in-service meetings.   REQUIREMENTS   Experience: 1. 8. * 1–3 years of experience in training coordination, HR, or administrative support * Experience supporting virtual learning platforms and LMS systems preferred * Strong organizational and time-management skills * Strong attention to detail and data management skills * Excellent communication and interpersonal skills * Proficiency in Microsoft Office (especially Excel, PowerPoint, Outlook) * Training or facilitation experience preferred * Knowledge of Articulate, Snagit development tools a plus   EDUCATION: 1. 9. * Associates or Bachelor degree in Human Resources, Education, Business, or related field; or relevant certification or work experience   PHYSICAL DEMANDS OF JOB   1. Occasional travel to all CA facilities 2. Lifting or moving supply boxes, projector, or other portable projection equipment; ability to lift up to 20 lbs.; walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly 3. Equipment used in performing only the essential functions includes computer and related equipment, calculator, copier, fax machine, laminator, scanner and telephone. 4. Attendance and punctuality.   The pay range for this position is $31.00 to $33.00. The actual pay rate offered will depend on the overall qualifications of the individual applicant for the position and the amount budgeted for the role. CA offers a positive, fun work environment and a generous benefits package. Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave. Full-time benefits include medical, dental, vision, insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.

Head of Learning & Development

Trainline

About us We are champions of rail, inspired to build a greener, more sustainable future of travel. Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.  Great journeys start with Trainline 🚄  Now Europe’s number 1 downloaded rail app, with over 135 million monthly visits and £6.3 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.  Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.  Introducing the Trainline People Team 👋 At Trainline, our People team plays a critical role in helping our business and colleagues thrive. We create the conditions for high performance, growth, and meaningful career development by building the capabilities, culture, and leadership needed to support our ambitious goals. As we continue to evolve, Learning & Development is a key enabler of organisational success, helping our people adapt, grow, and perform at their best. As our Head of Learning & Development, you will define and lead Trainline’s learning strategy, ensuring it is closely aligned to business priorities and future capability needs. Reporting to the Director of People Partnering & L&D, you will partner closely with People Partners, leaders, and stakeholders across the organisation to deliver scalable, impactful learning solutions that drive measurable outcomes. This role combines strategic thinking with a practical, hands-on approach, leading a small team while shaping the learning experiences, behaviours, and capabilities that will support Trainline’s continued growth and transformation. In this role as the Head of Learning & Development, you will...🚄 Learning Strategy & Business Alignment * Define and lead Trainline's Learning & Development strategy and roadmap, ensuring capability-building initiatives are aligned with business priorities, organisational goals, and future workforce needs. * Partner closely with People Partners and business leaders to identify capability gaps and design targeted learning solutions that drive measurable business outcomes. * Embed learning as a strategic enabler of performance, productivity, and organisational effectiveness, ensuring initiatives are commercially grounded and outcome-focused. AI & Future of Work Enablement * Shape the learning strategy that supports AI adoption and evolving ways of working, helping colleagues and leaders build the skills, behaviours, and confidence needed to embrace new technologies. * Develop scalable approaches to continuous learning and upskilling that enable Trainline to adapt to an increasingly dynamic business and technology landscape. Performance & Leadership Development * Design and embed learning interventions that strengthen leadership capability, enhance manager effectiveness, and support a high-performance, feedback-rich culture. * Partner with People Partners and business leaders to build greater ownership and accountability for performance, coaching, and development across the organisation. Learning Experience & Ecosystem * Own and continuously evolve Trainline's learning ecosystem, including platforms, tools, external partnerships, and core learning journeys such as onboarding, leadership development, and compliance learning. * Make informed build-versus-buy decisions that balance effectiveness, scalability, colleague experience, and return on investment. Leadership & Stakeholder Partnership * Lead, coach, and develop a high-performing Learning & Development team, creating clarity of purpose while encouraging innovation and continuous improvement. * Build trusted relationships with senior stakeholders across the business, influencing decision-making and bringing external insight, emerging trends, and best practice into Trainline's approach to learning and development. We'd love to hear from you if you have...🔍 * Significant experience in Learning & Development, with deep expertise across learning strategy, leadership development, and organisational capability building. * Experience operating at Senior Manager, Principal, Head of Learning & Development, or a similar leadership level, with responsibility for shaping and delivering impactful learning strategies. * A strong track record of designing scalable learning frameworks, programmes, and operating models that deliver measurable business outcomes. * Experience partnering with senior leaders, People teams, and cross-functional stakeholders to diagnose needs, influence priorities, and co-create effective solutions. * Strong capability in leadership and manager development, with experience building learning interventions that improve performance and strengthen organisational culture. * A good understanding of modern learning methodologies and learning technologies, alongside experience managing or evolving learning platforms and ecosystems. * Experience supporting organisational transformation, behavioural change, digital adoption, or future of work initiatives, ideally including exposure to AI-enabled ways of working. * A commercially minded and pragmatic approach, with the ability to balance long-term strategy with hands-on execution and adapt effectively in a fast-moving environment. More information: Enjoy fantastic perks like private healthcare & dental insurance, a generous work from abroad policy, 2-for-1 share purchase plans, an EV Scheme to further reduce carbon emissions, extra festive time off, and excellent family-friendly benefits.  We prioritise career growth with clear career paths, transparent pay bands, personal learning budgets, and regular learning days. Jump on board and supercharge your career from day one!  We're operating a hybrid model and ask that Trainliners work from the office a minimum of 60% of their time over a 12-week period. We also have a 28-day Work from Abroad policy. Our values represent the things that matter most to us and what we live and breathe everyday, in everything we do:  * 💭 Think Big - We're building the future of rail  * ✔️ Own It - We focus on every customer, partner and journey  * 🤝  Travel Together - We're one team  * ♻️ Do Good - We make a positive impact  We know that having a diverse team makes us better and helps us succeed. And we mean all forms of diversity - gender, ethnicity, sexuality, disability, nationality and diversity of thought. That's why we're committed to creating inclusive places to work, where everyone belongs and differences are valued and celebrated. Interested in finding out more about what it's like to work at Trainline? Why not check us out on LinkedIn, Instagram and Glassdoor!

Team Lead, Business Development

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience - one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. ABOUT THE ROLE: As the US Business Development Team Lead, you will spearhead our efforts in driving revenue growth and market expansion for our SaaS product in the US market. Your mission is to lead and empower a team of Business Development Executives to establish and nurture relationships, drive sales opportunities, and deliver impactful results in a dynamic and competitive landscape. AREAS OF OWNERSHIP: * Lead and mentor a team of Business Development Executives to achieve and exceed sales targets in the US market. * Develop and execute strategic sales plans, focusing on enterprise-level clients and pipeline generation. * Foster a culture of continuous learning and development within the team, providing coaching and training to enhance sales skills and performance. * Collaborate closely with cross-functional teams including Account Executives, Marketing, and Partnerships to align sales strategies and drive business growth. * Analyze sales data and metrics to identify trends, insights, and areas for improvement, driving informed decision-making and optimization of sales strategies. * Maintain detailed documentation for sales processes, best practices, and training materials to ensure consistency and scalability. * Drive collaboration and communication across the organization to achieve collective success and deliver exceptional customer value. OUR SALES TECH-STACK: LinkedIn Sales Navigator, Gong Engage, Salesforce, Clay, Nooks, Notion, Asana WHO YOU ARE: * Proven track record of leading one or multiple Business Development Executive teams in the US region, focusing on enterprise-level sales. * Experience in Business Development in a B2B SaaS company. * Exceptional communication skills, both verbal and written in English. Additional Southern European languages are a plus. * Strong analytical skills with the ability to derive insights from sales data. * Ability to collaborate effectively with cross-functional teams and drive results in a fast-paced environment. NICE TO HAVE: * Previous experience working in the Conversational AI (ConvAI) space. YOUR RECRUITING PROCESS AT PARLOA: Recruiter video call → Hiring Manager → Case Study → Leadership Call → Bar Raiser Salary includes OTE WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.   We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI. Salary Range $120,000—$140,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.