David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Senior Regulatory Compliance Manager to join their growing international team.
Position: Senior Regulatory Compliance Manager
Location: Limassol, Cyprus
Work model: on-site (possibility of hybrid work arrangements after passign 6 mo probation period)
Employment type: Full-time.
Lead regulatory compliance activities across multiple jurisdictions including UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, and others
Ensure company policies, procedures, and operational processes remain aligned with local regulatory requirements
Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaint handling
Oversee recurring and ad-hoc regulatory reporting obligation
Conduct internal compliance audits and reviews while maintaining accurate documentation and audit trails
Provide regulatory and compliance guidance to internal stakeholders across Marketing, Payments, Product, Operations, and other departments
Monitor regulatory updates and assess potential operational and compliance impact on the business
Coordinate with external legal advisors and compliance consultants when required
Maintain internal compliance documentation and evidence to support audit readiness
Review and approve high-level customer complaints and regulatory complaint submissions.
5+ years of experience in a regulatory compliance role within the online gambling industry
Strong understanding of multi-jurisdictional regulatory frameworks and compliance requirements
Experience communicating directly with regulatory authorities is considered a strong advantage
Bachelor's degree in Law, Finance, Risk Management, Business, or a related field is preferred
Excellent communication, presentation, and report writing skills
Strong organisational, analytical, and problem-solving abilities with high attention to detail
Ability to work independently, manage multiple priorities, and exercise sound judgement
High ethical standards with a methodical and professional approach.
Attractive salary package
Relocation support for the candidates relocating from abroad
Excellent work environment within a globally recognised iGaming organisation
Medical insurance plan options
Pension plan options
Monetary vouchers for birthdays and special occasions
Monthly lunches, corporate events, football team activities, competitions, and team gatherings
Long-term professional growth and career development opportunities
And many others!