Visitor Experience Facilitator

Minnovation International AB

Job Purpose The Receptionist is the first point of contact for all customers, visitors, and business partners entering the dealership. The role is responsible for providing a professional and welcoming customer experience while efficiently managing front desk operations, handling inquiries, coordinating appointments, and supporting the Sales, Service, and Administration teams to ensure smooth dealership operations. Key ResponsibilitiesCustomer Service Welcome customers and visitors in a professional, friendly, and courteous manner. Understand customer requirements and direct them to the appropriate Sales Consultant, Service Advisor, or department. Ensure customers are attended to promptly and maintain a positive first impression of the dealership. Manage the customer waiting lounge and ensure a comfortable customer experience. Front Desk Operations Answer, screen, and transfer incoming telephone calls promptly and professionally. Respond to general customer inquiries regarding dealership products, services, operating hours, and appointments. Maintain the visitor register and issue visitor badges where applicable. Receive and distribute incoming mail, courier deliveries, and internal correspondence. Appointment Coordination Schedule and confirm customer appointments for vehicle sales consultations and service visits. Coordinate appointment calendars with Sales Consultants and Service Advisors. Notify relevant departments of customer arrivals and appointment changes. Administrative Support Maintain customer records, visitor logs, and front office documentation. Assist in preparing customer forms and documentation when required. Support dealership events, promotional campaigns, and customer engagement activities. Monitor and replenish front office supplies and reception area materials. Coordination Work closely with the Sales, Service, Finance & Insurance (F&I), Parts, and Administration teams to facilitate seamless customer service. Escalate customer concerns or complaints to the appropriate department or manager. Ensure the reception area, showroom entrance, and customer lounge remain clean, organized, and presentable at all times. Compliance Maintain confidentiality of customer and dealership information. Comply with dealership policies, customer service standards, and health and safety procedures. Qualifications High school diploma required; diploma or bachelor's degree in Business Administration, Hospitality, or a related field is preferred. 1–3 years of experience in reception, front office, or customer service, preferably within an automotive dealership, retail, or hospitality environment. Knowledge & Skills Excellent communication and interpersonal skills. Strong customer service orientation. Professional appearance and positive attitude. Excellent telephone etiquette. Good organizational and multitasking skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with dealership management systems (DMS) or CRM software is an advantage. Strong attention to detail and accuracy. Ability to remain calm and professional in a fast-paced environment. Key Competencies Customer Focus Communication Skills Professionalism Teamwork Time Management Problem Solving Adaptability Attention to Detail Integrity and Confidentiality Key Performance Indicators (KPIs) Customer satisfaction with front desk service. Average customer waiting and response time. Accuracy of appointment scheduling. Call answering and transfer efficiency. Customer inquiry resolution or routing accuracy. Reception area presentation and housekeeping standards. Administrative accuracy and timely completion of assigned tasks. Interested candidates kindly share your resume at neha@minnovation.se Working Conditions Based at the dealership showroom/front office. Regular interaction with customers, suppliers, and internal departments. May require weekend, holiday, or extended working hours based on dealership operating schedules.

Reddit

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. We’re looking for a sharp, positive, and motivated self-starter to join our Mid-Market team in Amsterdam. This role is critical to maintaining sales continuity, strengthening client relationships, and driving revenue growth across the business. The Agile Client Account Executive is a flexible, high-impact role that rotates across teams and assignments based on business-critical needs, including leave coverage and other priority gaps. This position offers broad exposure across Reddit Sales EMEA, creating a strong foundation for accelerated learning, development, and career growth. KEY RESPONSIBILITIES * Provide seamless sales support to ensure continuity and effectiveness in coverage, particularly during periods of leave or transition * Manage and grow revenue from an assigned book of business, working with both agencies and direct advertisers * Own a quarterly revenue quota and consistently deliver against targets * Develop and execute strategic sales plans to meet and exceed revenue goals * Partner closely with Account Managers to build long-term, mutually beneficial client relationships * Operate as the owner of your book of business, taking full responsibility for strategic prioritization, forecasting, and operational rigor * Lead client meetings end-to-end, from agenda setting through final presentation, with clear expectations, defined outcomes, and actionable next steps * Serve as the primary point of contact for key client communications, including platform updates, product releases, and growth opportunities * Provide proactive, strategic, and consultative guidance that strengthens client performance and deepens partnerships * Support agency development programs through education sessions, workshops, and other initiatives that increase understanding of Reddit’s value proposition and advertising solutions REQUIRED QUALIFICATIONS * Bachelor’s degree in Business, Marketing, Communications, or a related field * 5+ years of sales experience, with strong preference for experience in digital media or advertising * Fluent English required; German or French is a plus * Proven track record of achieving sales targets and driving revenue growth * Strong understanding of agency dynamics and experience managing agency relationships * Ability to win new business and grow existing client partnerships * Excellent communication, presentation, and storytelling skills * Ability to work independently and collaboratively in a fast-paced environment * Strong analytical, problem-solving, and strategic thinking skills * Proficiency with CRM platforms and sales analytics tools * Deep understanding of the digital advertising ecosystem and emerging industry trends * Experience facilitating training sessions, workshops, or client education programs * Strong network within the agency landscape is a plus * Passion for Reddit and its communities Benefits * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Private Pension plan with Employer-matching * 100% employer-sponsored group medical plan   * Income Replacement Programs * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave #LI-Hybrid In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Sprinter

¿Eres estudiante o finalizaste recientemente tus estudios y buscas tu primera experiencia profesional?  ¡Descubre nuestro programa de prácticas participando en nuestro Assessment Day!  Podrás conocer más de cerca nuestra empresa, visitar las instalaciones y tener un one to one con el equipo de Talent para que podamos conocerte mejor. Si tienes formación en ADE, Recursos Humanos, Economía, Comercio, Marketing Digital, Diseño Gráfico, Gestión Administrativa, Diseño de Interiores y Arquitectura... podrás realizar prácticas en una de las siguientes áreas:  * Diseño Gráfico y Creación de contenido: darás soporte al equipo de comunicación interna en el desarrollo de material gráfico y audiovisual, colaborando además en la organización de eventos corporativos y proyectos sociales para potenciar la cultura de la compañía. * Marketing Media (E-commerce): asistirás al equipo de medios en la planificación, ejecución y optimización de campañas de Paid Media en canales digitales, analizando KPIs y generando reportes de rendimiento para maximizar el retorno de inversión y el alcance de la marca. * Selección y Reclutamiento: darás soporte al área de Talent en el ciclo completo de reclutamiento para oficinas y tiendas, desde la publicación de vacantes y criba curricular hasta la gestión de entrevistas, solicitud de referencias y organización de los procesos de onboarding de la compañía. * Asistencia a la dirección: darás soporte al equipo de Brand Retail Experience en la conceptualización y diseño de espacios físicos y experiencias omnicanal, combinando soluciones arquitectónicas y digitales para optimizar los puntos de contacto con el cliente en tiendas y eventos. * Database & Reporting: darás soporte al departamento de Expansión en la gestión y actualización de bases de datos contractuales a nivel grupo, utilizando el sistema Lucernex para el seguimiento de alquileres y la elaboración de reportes estratégicos sobre la evolución de aperturas y reformas. * Personal Assisstant: darás soporte a la Executive Assistant en la gestión administrativa diaria, encargándote del control de gastos, la organización de agendas y la preparación de espacios de reuniones para facilitar el funcionamiento operativo de la alta dirección de la compañía. * Soporte Administrativo y Comercial a tiendas: darás apoyo en la gestión de facturación y control de pedidos mediante Excel, colaborando en la elaboración de presupuestos y en la prospección comercial con clubes y entidades para impulsar las ventas y servicios especiales de la compañía. * Buying: darás apoyo al equipo de Compras para asegurar que los productos y servicios se abastecen de forma correcta y a tiempo, haciendo seguimiento de todo proceso y contribuyendo al buen funcionamiento de la operación comercial.  Requisitos: * Estar matriculado/a en estudios universitarios de grado o postgrado en las áreas de ADE, Recursos Humanos, Economía, Marketing Digital, Gestión Administrativa, Diseño de Interiores y Arquitectura * Inglés B2 * Disponibilidad para realizar las prácticas en nuestras oficinas centrales, en el Polígono de Las Atalayas ¿Qué más ofrecemos? * Plan de desarrollo personalizado y carrera en un entorno internacional. * Descuento en nuestras tiendas y web. * Instalaciones deportivas: Gimnasio con equipamiento de alta gama profesional, fútbol, baloncesto y 2 pistas de pádel. * Jornada adaptada a tus necesidades, desde media a jornada completa con horario flexible. * Prácticas remuneradas * Formación continua en hard skills y soft skills. Si quieres formar parte de nuestro equipo, ¡no pierdas esta oportunidad y envía tu candidatura! Sobre el grupo: Abrimos nuestro primer Sprinter en Valencia en 1995 y, desde entonces, nos hemos convertido en el espacio para quienes sentimos pasión por el deporte y la moda deportiva. Con más de 200 puntos de venta físicos y tienda online, contamos con marcas referentes como Nike, Adidas, Reebok o Fila, y con marcas propias como Up, Silver, Doone y Boriken, entre otras. Formando parte de JD Group, líder en Sports, Street & Premium Fashion, contamos con alrededor de 97.000 personas, superando las 4850 tiendas de diversas marcas en más de 49 países. ¡Te damos la oportunidad de desarrollar tu carrera en este grupo internacional en constante crecimiento! En Sprinter ofrecemos un entorno basado en la cooperación y el respeto mutuo, con un fuerte compromiso por la diversidad y la igualdad de oportunidades. Todas las personas serán consideradas sin importar su identidad de género, orientación sexual, etnia, religión, edad o grado de discapacidad.  Nuestros procesos de selección están basados en el modelo de evaluación por competencias profesionales y valoramos la pasión, ganas de aprender y de crecer en un entorno internacional. ¿Te interesa? ¡Queremos conocerte! Si crees que esta oferta es para ti, aplica hoy mismo. Debido al alto volumen de solicitudes que recibimos para nuestras ofertas, lleva un tiempo poder revisarlas todas. Si no recibes noticias dentro de las dos-tres semanas posteriores a tu solicitud, por favor considera que en esta ocasión hemos decidido avanzar con otras candidaturas. Las personas que cumplan con los criterios serán contactadas por el equipo de Talent. ¡Gracias por tu interés y tiempo!