University Events & Engagement Lead - APAC

Sr. Program Manager, Data for Good

Databricks

RDQ427R179 Are you a mission-driven leader with a passion for how data and AI can play a meaningful role in addressing global challenges? Do you enjoy shaping narratives, building programs, and translating complex work into stories that inspire action? As the Lead for Databricks for Good, you will own Databricks’ social impact initiative end to end. You will work closely with Databricks teams and with nonprofits, universities, and public-interest organizations to design and scale programs that apply data and AI to real-world challenges. You will set the vision for Databricks for Good and ensure it delivers real, lasting impact, while clearly articulating how that impact is created and why it matters. ABOUT DATABRICKS FOR GOOD At Databricks, we believe data and AI can be a force for positive change. Databricks for Good exists to ensure our platform empowers organizations working on humanity’s most pressing challenges, including responding to crises, advancing education, improving health outcomes, and accelerating climate action. This role is an opportunity to define and lead that mission and shape how Databricks shows up in the world through meaningful, real-world impact. WHAT YOU’LL DO Your responsibilities will span program design and management, storytelling, and owning execution across Databricks and its partners.  * Build and lead Databricks for Good from the ground up, defining its mission, success metrics, execution strategy, and long-term vision. * Design and run high-impact programs such as social impact partnerships, hackathons, student and university initiatives, and nonprofit enablement programs. * Serve as a public-facing representative for Databricks for Good by hosting events, delivering talks, moderating panels, and representing Databricks in global social impact forums. * Own the partnership funnel for Databricks for Good technical engagements, with the goal of helping nonprofits apply Databricks to real-world challenges. * Create compelling content - case studies, talks, blogs, and learning resources - that highlight how data and AI can be used for social good. * Work cross-functionally with Field Engineering, Developer Relations, Marketing, Legal, and Sales to ensure social impact initiatives are scalable, technically sound, and aligned with company priorities. * Act as a trusted internal advisor on social impact use cases, helping teams understand the needs, constraints, and operating realities of mission-driven organizations. * Gather feedback from both internal and external collaborators to continuously improve programs and inform program direction. THE IMPACT YOU WILL HAVE * Establish Databricks for Good as a credible, respected, and scalable social impact initiative throughout the tech industry. * Enable nonprofits, universities, and public-sector organizations to unlock insights and outcomes that are uniquely possible with data and AI. * Build durable partnerships that align Databricks’ strengths with real-world societal needs. * Inspire employees, customers, and students to contribute their skills toward meaningful causes. * Influence how Databricks technologies are used, taught, and evolved for public good. * Help define what “data and AI for good” looks like at enterprise scale. WHAT WE LOOK FOR * 7+ years of experience in social impact programs, developer relations, partnerships, technical program management, or a related field. * Proven ability to build and scale programs from zero to one, with ownership over strategy, execution, and outcomes. * Experience working with nonprofits, universities, NGOs, public-sector institutions, or mission-driven organizations. * High-level technical understanding of Databricks’ product-market fit, enabling robust direction of partnerships and engagement selection. * Exceptional communication and storytelling skills, with comfort presenting to both technical and non-technical audiences. * Demonstrated ability to convene communities and stakeholders across sectors and geographies. * High empathy, strong judgment, and the ability to navigate ambiguity while driving clarity and momentum. * A collaborative mindset and a track record of working cross-functionally to turn ideas into execution.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 1 Pay Range $121,500—$167,100 USD   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Zone 2 Pay Range $109,400—$150,350 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Senior Manager - Customer Experience Transformation

Baringa

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms. OUR CUSTOMER PRACTICE ARE LOOKING FOR A VISIONARY CUSTOMER EXPERIENCE SENIOR MANAGER TO JOIN THE TEAM.  Customer experience is evolving rapidly, with rising expectations, advancing technologies, and a focus on delivering measurable business benefits through differentiated experiences. Our passionate team drives meaningful improvements by working end-to-end—from strategy and customer needs analysis to designing and delivering impactful products and services. With expertise in business, technology, and AI, we lead the way in driving transformational change. We’re seeking experienced management consultants with a proven track record of delivering customer experience transformations across all industries. Candidates must demonstrate experience working with the technologies that underpin outstanding customer experiences—such as large customer engagement platforms, customer data platforms, and customer contact technologies, including advanced AI solutions. Beyond having a strong perspective, you should have directly implemented these innovations to achieve significant customer and business impact. You will be involved in helping clients transform into a customer-centric organisation and delivering a world class customer experience. We are looking for you, if you are passionate about: * Customer Experience Strategy & Design: Understanding the clients’ customer journeys, defining the vision, designing the guardrails, and prioritizing the programme improvement opportunities. Leveraging emerging and market leading AI solutions to drive enhanced customer, employee, and user experiences. * Reimagining Service: Helping clients reimagine their perception of the contact centre from a cost-sink to a value-add function. Designing and delivering new channels, automation, Contact Centre as a Service technology (CCaaS), AI, and improved routing / IVR.   WHAT YOU WILL BE DOING This is a leadership role in our Customer team. We are looking for a leader who is comfortable shaping, leading, and delivering work across the customer lifecycle. As part of our customer leadership team, you should be able to successfully demonstrate the ability to identify and capitalize on areas of opportunity that could result in sales. While first-hand experience in selling professional services within the customer domain is desirable, what is essential is your capability to spot and pursue opportunities for growth and business development. we expect you to be able to successfully demonstrate:  * True thought leadership with deep expertise in emerging technology and customer experience, maintaining market eminence through client engagements and industry events, whilst leveraging this knowledge to enhance client work and go-to-market proposition. * A proven team builder with a track record of nurturing talent, growing teams, and inspiring future leaders. * Skilled in driving growth in Customer work through collaboration, leading proposals, sharing insights, and leveraging networks to boost sales and business development. * Experienced in selling and delivering customer-focused transformation programmes, blending Design and Delivery to achieve exceptional outcomes. We are also looking for a leader with a depth of experience in Customer Service. Areas we are particularly interested in are: * Proven expertise in shaping and delivering future-focused customer service solutions, with management consultancy experience. * Experience in selling professional services within the customer domain is desirable * Demonstrated success in delivering innovative customer service programmes, applying technology in contact centres and digital channels, ensuring user adoption, and managing complex change initiatives.   YOUR SKILLS AND EXPERIENCE * Leadership experience in Customer Experience and Customer Service, with expertise in Agile methodologies. * Skilled in team leadership, capability building, and engaging with senior stakeholders, including C-suite and Board level executives. * Shaping and delivering end-to-end Customer Transformation Programmes, from strategy to execution * Strong knowledge of technology and channel, including Contact Centre, Digital, Cloud/CCaaS, and emerging technologies to drive transformative customer experiences. * Broad commercial acumen with exposure to professional services work desirable but not essential     WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.  * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.  * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.  * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.  * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.  DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.   JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com

Senior Manager, Forward Deployed AI Engineer

Baringa

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.   Our Solutions & AI Labs (SAIL) practice is looking for an experienced Senior Manager to lead consultancy engagements and grow our AI & Solutions Engineering capability. The Forward Deployed AI & Solutions Engineer role will lead the delivery of AI-enabled solutions embedded in our clients' teams, combining deep technical specialism with the commercial and leadership skills to grow and shape our practice.  This is a role for someone who thrives at the intersection of client advisory, technical architecture and hands-on delivery leadership – and who has a genuine passion for bringing AI solutions to production at scale.   Our Solutions & AI Labs (SAIL) practice focuses on helping clients control their data, turn it into actionable insights, and better leverage it through the use of AI and Machine Learning solutions directly embedded into business processes. We support clients across a number of industries and offer deep expertise in AI/ML, Cloud, Platform Engineering, and Managed Solutions.   What you will be doing  As a Senior Manager in SAIL, you will own and lead consultancy engagements end-to-end from shaping the opportunity and winning the work, through to delivery governance and team leadership. You will bring SME-level depth in at least one of AI/ML Engineering, Platform Engineering, or Software Engineering, and apply it to create real, lasting value for our clients.   Although we do not expect you to be an expert in all of the below activities simultaneously, our team consists of people who can work as advisors to our clients as well as bringing deep technical knowledge when needed. The profile of our typical engagements reflects that.   Key responsibilities span the following areas.   Engagement Leadership:  * Own and lead end-to-end delivery of complex AI and technology consulting engagements, taking accountability for scope, quality, risk and client outcomes.  * Lead and resource multi-disciplinary delivery teams including engineers, data scientists and consultants providing clear direction, technical oversight and people development.  * Manage engagement resourcing: forecast team requirements, work with practice leadership to staff engagements, and develop the talent pipeline through mentoring and support of junior practitioners.  * Proactively identify and manage delivery risks in complex stakeholder environments, escalating appropriately and maintaining client confidence throughout.  * Communicate clearly to both technical teams and senior client stakeholders, translating complexity into actionable insight and decisive recommendation.  * Conduct rigorous technical reviews and uphold engineering and delivery standards across every engagement you lead.   Business Development & Bid Support:  * Play a leading role in business development: identifying new opportunities, shaping propositions, and supporting or leading bids and tender responses for AI and technology engagements.  * Contribute to proposal writing, articulating Baringa’s capabilities and differentiators, including authoring technical and delivery sections of bid responses to client tenders and RFPs.  * Build and maintain strong client relationships, acting as a trusted advisor and developing opportunities for follow-on engagement.  * Support practice-level growth initiatives, including account planning, capability development, and go-to-market positioning for AI and solutions engineering services.   Technical Architecture & Delivery:  * Lead architecture design for AI-enabled platforms and cloud solutions, balancing technical excellence with delivery pragmatism and commercial realities.  * Provide hands-on technical direction where required – reviewing designs, code and delivery artefacts to maintain quality standards across the engagement.  * Champion the path from prototype to production: driving robust, scalable and secure AI deployments that go beyond proof-of-concept thinking to real business impact at scale.  * Act as a credible technical voice with client architects, CTOs and engineering leads, earning trust through depth of knowledge and a demonstrable delivery track record.  AI/ML Specialism  You will bring expert-level knowledge in at least one of the following domains, and working knowledge across the others:   Agentic AI & LLM Engineering:  * Design and build production-grade agentic systems using major LLM SDKs and agent frameworks; deep knowledge of RAG, MCP servers and prompt engineering at scale.  * Strong opinions on secure, resilient enterprise deployment of LLM-powered systems; current knowledge of the latest model capabilities and AI product stacks.   Machine Learning Engineering:  * End-to-end ML lifecycle expertise: feature engineering, model training, evaluation and production deployment, including MLOps, monitoring and drift detection.  * Practical knowledge of ML frameworks (e.g. scikit-learn, PyTorch, XGBoost) and cloud-native ML services (SageMaker, Azure ML, Vertex AI).  Platform & Cloud Engineering:  * Architecture and delivery of scalable cloud data and AI platforms on AWS, Azure or GCP; experienced with containerisation, IaC, event-driven architectures and CI/CD.  * Track record of delivering production Python services and APIs; working knowledge of cloud-native application patterns and release practices.   Software Engineering:  * Production-grade Python services (FastAPI, AWS Lambda, event-driven patterns) and front-end development with React/Next.js, Material UI and SWR.  * Cloud architecture design capability across major providers; rounded understanding of database trade-offs – relational, NoSQL, graph and caching strategies.  * Strong engineering practices: CI/CD, testing (Jest, Cypress, React Test Library), release management and security-conscious development.   * A genuine passion for AI solutions and specifically for the complexity of delivering them to production at scale. You should be as energised by the hard problems of operationalisation, reliability and governance as by the technology itself.   Your Skills and Experience   We're seeking a technically credible, commercially aware leader who brings a rare combination of delivery accountability, client advisory skill, and deep AI/technology specialism. You will be someone energised by the complexity of taking AI solutions to production at scale – and who can inspire a team and a client with that same passion.  * 7+ years in technology consulting, software engineering or AI/ML, with at least 3 years in a senior leadership role – including direct accountability for end-to-end engagement delivery, resourcing and commercial outcomes.  * Experience supporting or leading bid and proposal activity, including writing technical and delivery sections of responses to client tenders and RFPs.  * SME-level depth in at least one of: Agentic AI/LLM Engineering, Machine Learning Engineering, Platform & Cloud Engineering, or Software Engineering – with strong architecture and design capability across cloud, data and AI domains.  * Proven ability to build and lead high-performing delivery teams in complex stakeholder environments, with experience engaging comfortably at CTO or engineering director level.  * Clear, confident communicator – able to make the complex accessible for technical and non-technical audiences alike, and to represent Baringa’s expertise with credibility.  * Master’s degree in Computer Science, Engineering, Mathematics, Data Science or related discipline, or equivalent depth through relevant professional certifications (e.g. AWS Solutions Architect Professional, Google Professional ML Engineer).  * Desirable: prior experience as a forward-deployed or embedded engineer within a client environment; exposure to regulated industries such as energy, financial services or public sector.  If you are excited by the opportunity to lead meaningful AI and technology engagements for major clients and thrive in a collaborative, people-first culture that values both technical rigour and human connection we would love to hear from you.  JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com