AI Engineer - FDE (Forward Deployed Engineer)

Sr. Forward Deployed Engineer

Databricks

Req ID: CSQ327R52 Location: Tokyo, Japan As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data.  This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: * Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration * Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer * Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. * Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. * Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. * Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. * Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. * Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: * 6+ years experience in data engineering, data platforms & analytics, or software engineering * Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks * Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one * Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals * Familiarity with CI/CD for production deployments * Working knowledge of MLOps, ML/AI models and AI APIs * Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. * Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. * Documentation and white-boarding skills. * Experience working with enterprise clients and managing conflicts across a broad stakeholder range * Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. * Travel to customers 20% of the time * Databricks Certification * Fluent in Japanese with a professional working proficiency in English About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Engagement Manager

Databricks

Req: CSQ427R98 Location: Tokyo, Japan The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning, preparing, managing the delivery and follow-up of our professional services and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Support and Product Teams on campaigns, programs, and content. You will report to the Director, Professional Services. The impact you will have: * Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission * Collaborate with the sales counterpart and engage early in the sales process to seek to understand our customers' needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions * Identify opportunities for new services by understanding and addressing potential new use cases and the ability to articulate the business value in the upsell, or extension of services * Performs as the Engagement Manager in the assigned area with full accountability for meeting/exceeding Professional Services and Training bookings and revenue targets * Ability to articulate relevant customer success stories, services offerings, and metrics that demonstrate value to the customer * Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Responsible for estimating, scoping and developing the statement of work documents as necessary * Drive resolution of delivery challenges, address resource contentions, scoping issues and manage expectations What we look for: * Strong fundamental knowledge around end-to-end data systems Implementation from both the technology, operations, and security/governance lenses. Production-level implementation experience as an engineer or as a project manager is preferred * Proven experience in the following * Selling services offerings at either implementation, advisory, education, and change management capacity.  * Senior customer-facing roles that require a mix of influencing, validating, negotiating, understanding and execution to both business and technology audiences * Consistent track record of identifying customer needs and successfully implementing solutions * Owning projects/programs in agile scrum/kanban delivery methodology as well as waterfall methodology * Strong problem solving skill about customer’s pain points by using modern technologies, particularly AI agents * Excellence in presentation skills, providing proposals that enforce good project governance and drive scalable delivery practices to both internal and external executives * High-level orchestration skills to align both internal and external stakeholders when proposing large initiatives * Strong service delivery and program management skills with the ability to synthesize customer success outcomes into well-structured program plans that deliver against such outcomes * Prior experience in project/program proposal to customers at Consulting, SI, Software/Cloud Vendor is highly preferred * Bachelor's degree in Computer Science or related educational background * Excellent verbal and written communication skills in Japanese * Excellent written communication skills in English  About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Head of Business Value Consulting, Japan

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.   We're looking for an experienced Head of Business Value Consulting, Japan to join our Business Value Consulting team. Reporting to the Senior Director of Business Value Consulting, APAC you will be responsible for: * Supporting account teams as a specialist in consultative value modeling and analysis * Engaging with clients directly to drive value discovery discussions and create tailored outputs for TCO/ROI analysis * Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions * Collaborating with Product Management and Marketing to provide relevant customer insights and feedback * Participating in value workshops and business case presentations to C-Level external stakeholders   What We’re Looking for (Minimum Qualifications) * 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis) * Strong understanding of cloud vs. on-premises solutions, CapEx vs. OpEx assessments, and general IT value frameworks * Advanced Excel skills for creating detailed value models with financial analysis * Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels * Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills * Fluent Japanese and Business Level English speaking, reading , and writing ability  What Will Make You Stand Out (Preferred Qualifications) * Experience in the cybersecurity or SaaS industry * Familiarity with competitive analysis and differentiating value propositions * Strong interpersonal skills to engage with global clients and cross-functional teams effectively   #LI-RS1 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.