At a Glance This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to co-lead On’s flagship community store in the heart of Tokyo. You will be in charge of the store’s overall performance and to deliver exceptional customer service every day. You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities. Your Mission * Continuously embody and communicate On's values and brand philosophy to internal and external customers * Act as the in-store troubleshooting expert for On's store systems (e.g. POS) * Support staff planning and recruiting of Store Advisors to build and develop a motivated store team * Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels as well as inbound and outbound product flow requirements * Provide input / feedback to Merchandise and sales planning team for replenishment and product assortment planning * Oversee FoH (Front-of-House) operations and service level to ensure that exceptional service is provided to each and every customer * Support implementation of ongoing learning and development programs for the store team and on-the-job coaching / training as needed * Continually offer direct feedback and support to Store Advisors and provide input for performance reviews for Store Associates * Create an inclusive workplace culture by treating all employees and customers with respect * Support monitoring of store key performance indicator to track healthiness of business operations Your Story * 5+ years of experience in a retail setting; 2+ years in a management role at a customer-focused, operationally excellent retailer * Ability to confidently lead a team, oversee operations, sell product and drive financial performance * Inventory management experience and an entrepreneurial spirit who expects the unexpected along with exceptional organizational skills and aptitude to proactively anticipate future store needs * Ability to read, write and speak business level English YOUR TEAM: On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team- oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
LEAD STORE ADVISOR, ON FLAGSHIP STORE TOKYO GINZA At a Glance As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment. Your Mission * Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence. * Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work. * Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement. * Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays. * Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices. * Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Tokyo, Japan ABOUT THE ROLE We are hiring for a Senior Talent Acquisition Business Partner to join our Japan Go To Market hiring efforts. In this role, you will act as a true talent advisor and go-to-market specialist, driving the expansion of our sales and GTM teams. You will operate autonomously, utilizing your deep market expertise, AI-driven strategies, and extensive network to hire top-tier talent for Cloudflare. RESPONSIBILITIES * End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. * Proactive Pipeline & Passive Candidate Outreach: Draw upon your extensive network of industry contacts and candidates to build pipeline strategies for a variety of GTM roles with a heavy focus on Account Executives and Customer Engineers. * Stakeholder Management & Advising: Build and maintain solid relationships with the GEO VP and cross functional stakeholders, including Finance, HRBPs and compensation teams. * AI-Driven Efficiency & Process Optimization: Integrate AI tools to enhance your daily productivity, such as using generative AI to craft highly personalized outreach messages at scale, automate repetitive administrative workflows, and synthesize market data to inform your talent strategies. * Data Utilization & Analytics: Use data analytics to inform recruitment strategies, actively analyzing metrics such as time-to-hire and source efficiency to drive decisions and optimize processes. * Employer Branding & Market Awareness: Lead and execute strategic employer branding initiatives tailored to the Japan market to elevate Cloudflare's profile as a top destination for GTM talent. DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * Extensive GTM Recruiting Experience: You are a respected Senior Recruiter with a proven track record of success, and well-versed in your craft. * Strategic Problem Solving: You operate two "plays" ahead and can anticipate potential bottlenecks or challenges before they have a chance to materialize. You regularly resolve complex issues with little support from managers and make sound decisions that drive positive business outcomes * Negotiation & Closing Skills: You are an effective negotiator who is often able to get candidates over the line who might have otherwise taken offers elsewhere. You understand and can explain Cloudflare’s value proposition * AI & Tool Proficiency: You bring innovative solutions to your role, actively leveraging AI automation (such as AI-powered sourcing assistants and LLMs for complex Boolean logic/market mapping) to multiply your efficiency. You also must have a good grasp of the advanced features of modern recruiting tools * Candidate Experience Focus: You are well organized and proactive, ensuring candidates rarely stay in the 'gray stage' for extended periods while communicating clearly about any delays. * Communication: While the majority of your work experience will be in Japanese, we do require you to comfortable with written and verbal communications in English to work with cross functional teams globally What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
