
Miro · Tokyo
About the Team We are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and business needs...
About the Team
We are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and
business needs. Our mission is to be solutions champions for our customers’ and partners’ requirements, bringing the product to
life within the technically complex environments of our largest Enterprise customers.
We are Miro problem-solvers, creating high-impact and high-value solutions for anything, innovation and collaboration. We are
dedicated to delivering tailored solutions that drive customer success across the region and are looking forward to getting to
know you!
About the Role
If you enjoy working in a start-up environment and like to create meaningful value for customers and team members alike, this is
an outstanding opportunity for you. In this role, you will have a unique opportunity to accelerate sales cycles by serving as a
Miro product and sales expert at a cutting-edge technology company. As a Solutions Engineer, you will be at the forefront of
designing and delivering bespoke solutions to our diverse clientele, bridging the gap between technical innovation and customer
satisfaction.
This role requires a blend of technical acumen and interpersonal skills, making you a pivotal link between our Go-To-Market and
Product/Engineering teams. You will be a key partner to our Sales, Customer Success, and Partnerships teams not only in crafting
how our customers use the product today but also in shaping how our product evolves to meet the needs of the future. We are
looking for a storyteller and problem-solver who is ready to fix complex challenges and drive high-impact results.
What you’ll do
tailored to customer needs
matter expert for our customers and internal teams
value and capabilities of our solutions
and improvements in their operations
customer satisfaction and success
collaboration
succeed
What you’ll need
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing
benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best
work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to
our Global Miro benefits board.
WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As an early member of the Solutions Engineering team, you will: * Partner with members of the sales org on customer engagements with prospective and existing customers * Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner * Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion * Showcase custom solutions with Notion based on deep understanding of Notion’s ability to support customer workflows and integrated applications as part of the pre-sales process * Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs * Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral * Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications * Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners WHAT YOU'LL ACHIEVE * Serve as the customer's technical advisor: You'll help customers craft Notion to serve their specific business needs and explore new workflows and use cases. * Meaningfully shape our future product and messaging: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next. * Help build the foundations of Solutions Engineering at Notion - As an early member of our SE org and regional team, you'll be instrumental in helping define our sales-assisted motions. * Join a fantastic team at a magical time: Notion has over three million users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here. * Represent Notion at events: You'll be the face of Notion at industry conferences, trade shows, and customer events. You'll present our product vision and showcase its features, helping to build trust and strong relationships with both prospective and existing customers. * Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn. SKILLS YOU'LL NEED TO BRING * 4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect * You’re able to understand and explain how APIs can be used to support advanced customer workflows * You have experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms * You have strong project management experience and have managed complex projects to completion * You have a growth mindset and thrive in the building stage of a nascent team * You’re highly adaptable, easily acclimating to a rapidly changing business and industry * Native level Japanese, business level English both in writing and speaking NICE TO HAVES * You've been a first or early hire at a fast-growing startup before * You have experience using Notion * You have coding experience that would enable you to write basic scripts using the Notion API * You have experience using with and designing relational databases By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta: Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth. At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you. As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan. What you’ll be doing * Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform. * Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust. * Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility. * Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams. * Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets. * Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer. * Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta. * Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback. What you’ll bring to the role * Experience in customer-facing roles as a Pre-sales SE or Technical Sales. * Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process. * Native-level Japanese with excellent communication and reading comprehension skills. * Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations. * Joy in spreading solutions that lead the industry and benefit society. * Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world. * A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer. And extra credit if you have experience in any of the following! * Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC. * Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions. * Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience). * Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.). * Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments. * Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF). * Experience speaking at technical conferences or webinars, or writing technical blogs. * Experience communicating and working with overseas engineers in English. What you can look forward to as an Okta employee * Benefits * Social Impact Activities * Okta’s People, Connections, and Community Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta. Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy. #LI-Hybrid #LI-KH1 P14658_3317621 The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
P-1509 Location: Tokyo, Japan As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. The Impact You Will Have * Troubleshoot and resolve complex customer issues related to Databricks platform * Provide best practices support for custom-built solutions developed by Databricks customers * Deliver suggestions for improving performance in customer-specific environments * Assist with issues around third-party integrations with Databricks environment * Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests * Participate in the creation and maintenance of company documentation and knowledge articles * Be a true proponent of customer advocacy * Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs * Participate in weekend and weekday on call rotation What We Look For * 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired . * Strong experience with SQL-based database is required. * Linux/Unix administration skills. * Hands-on experience with AWS, Azure or GCP. * Experience with "Distributed Big Data Computing" environment. * Technical degree or the equivalent experience. * Written and spoken proficiency in both Japanese and English About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.