Technical Architect

Delivery Solutions Architect

Databricks

Req ID: CSQ327R31 Location: Tokyo, Japan At Databricks we are on a mission to empower our customers to solve the world's toughest data problems by utilising the Intelligence platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. As a DSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get of our platform and the return on invesment. This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organisation. You will report directly to a Field Engineering Director in Japan The impact you will have: * You will engage with the Solutions Architect to understand the full Use Case Demand Plan for prioritised customers. * Lead the Post-Technical Win technical account strategy and execution plan for the majority of Databricks Use Cases within our most strategic accounts. * Be the accountable technical leader assigned to specific Use Cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks.  * You will be the first contact for any technical issues or questions related to production/go live status of agreed upon Use Cases within an account, oftentimes services multiple use cases within the largest and most complex organizations.  * Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert level technical experts to build the right tasks that are beyond your scope of activities or expertise.  * Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services resources on the delivery of PS Engagement proposals. * Navigate Databricks Product and Engineering teams for New Product Innovations, Private Previews and Upgrade needs.  * Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams: * Main use cases moving from ‘win’ to production * Enablement / user growth plan * Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision) * Organic needs for current investment Eg. Cloud Cost control, Tuning & Optimization * Executive and operational governance * Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM. What we look for: * 8+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with our customers. * Programming experience in Python, SQL or Scala  * Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role * Understanding of solution architecture related distributed data systems * A understanding of how to attribute business value and outcomes to specific project deliverables * Technical program, or project management including account, stakeholder and resource management accountability * Experience resolving complex and important escalation with senior customer executives * Experience conducting open-ended discovery workshops,  creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects * Track record of overachievement against quota, Goals or similar objective targets * Full professional proficiency in Japanese is mandatory; business-level English proficiency is preferred. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Transformation Architect - Enterprise

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We’re looking for a Transformation Architect - Enterprise who brings technical depth, business acumen, and a relentless curiosity about how our enterprise customers operate. This is a role for someone who takes pride in exceptional work, earns trust quickly, and helps customers turn complex challenges into clear digital transformation strategies.  In this role, you will lead customer engagements that uncover business challenges, assess current-state architecture, and guide our critical healthcare customers toward a differentiated future-state design built on Zscaler’s Zero Trust Exchange to help them securely modernize and achieve their digital transformation goals. You’ll facilitate interactive whiteboard sessions and strategic workshops, combining deep technical expertise with strong business acumen to help our customers plan and accelerate their Zero Trust transformation. Your work will shape high-level architectures, transformation roadmaps, and design strategies that are critical to supporting both the success of our customers and our West Healthcare Sales Team. What You’ll do: * Lead cross-functional workshops to uncover business priorities, technical challenges, and current-state architecture * Guide customers through Zero Trust digital transformation aligned to business goals * Identify pain points, drivers for change, and decision criteria * Translate customer requirements into architectures, use cases, and solution designs * Lead clearly articulated strategic architecture discussions with both executive and technical stakeholders * Differentiate Zscaler through technical vision and architecture leadership * Create high-level Zero Trust architectures and transformation roadmaps * Assess existing environments and deliver actionable future-state recommendations, including High-Level Design documentation * Influence and mentor teammates across the organization WHO YOU ARE: * Curious and Customer-Obsessed: You have a relentless curiosity in understanding how our customers operate, the challenges they face, and the barriers to success. * Proud of your work: Drive high-quality execution with a strong standard for clarity, rigor, and meaningful business results. You move with urgency and focus on results that matter  * Comfortable with ambiguity: Create structure from ambiguity and confidently lead complex initiatives from concept to action. * Collaborative and high-trust: Build trusted cross-functional partnerships through candid communication, strong collaboration, and a focus on the best outcome. * Focused Communicator: Communicate complex ideas simply to any audience and act with urgency to turn business and technical challenges into clear, practical results. MINIMUM QUALIFICATIONS * Native level Japanese language ability * 10+ years of experience in networking and cybersecurity * Advanced degree or equivalent technical experience, supported by relevant industry certifications * Deep knowledge of Zero Trust Architecture and related laws, regulations, and best practices * Strong understanding of networking and security environments PREFERRED QUALIFICATIONS * Demonstrated technical depth and credibility through advanced industry certifications in networking, cybersecurity, or network architecture (e.g., CCIE, JNCIE, CISSP, or equivalent). * Experience in a customer-facing technical leadership or evangelist role * Cloud expertise or experience in adjacent technical domains #LI-Hybrid #LI-JK3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Transformation Architect

Zscaler

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We’re looking for a Transformation Architect who brings technical depth, business acumen, and a relentless curiosity about how our customers operate. This is a role for someone who takes pride in exceptional work, earns trust quickly, and helps customers turn complex challenges into clear digital transformation strategies.  In this role, you will lead customer engagements that uncover business challenges, assess current-state architecture, and guide our critical healthcare customers toward a differentiated future-state design built on Zscaler’s Zero Trust Exchange to help them securely modernize and achieve their digital transformation goals. You’ll facilitate interactive whiteboard sessions and strategic workshops, combining deep technical expertise with strong business acumen to help our customers plan and accelerate their Zero Trust transformation. Your work will shape high-level architectures, transformation roadmaps, and design strategies that are critical to supporting both the success of our customers and our West Healthcare Sales Team. What You’ll do: * Lead cross-functional workshops to uncover business priorities, technical challenges, and current-state architecture * Guide customers through Zero Trust digital transformation aligned to business goals * Identify pain points, drivers for change, and decision criteria * Translate customer requirements into architectures, use cases, and solution designs * Lead clearly articulated strategic architecture discussions with both executive and technical stakeholders * Differentiate Zscaler through technical vision and architecture leadership * Create high-level Zero Trust architectures and transformation roadmaps * Assess existing environments and deliver actionable future-state recommendations, including High-Level Design documentation * Influence and mentor teammates across the organization WHO YOU ARE: * Curious and Customer-Obsessed: You have a relentless curiosity in understanding how our customers operate, the challenges they face, and the barriers to success. * Proud of your work: Drive high-quality execution with a strong standard for clarity, rigor, and meaningful business results. You move with urgency and focus on results that matter  * Comfortable with ambiguity: Create structure from ambiguity and confidently lead complex initiatives from concept to action. * Collaborative and high-trust: Build trusted cross-functional partnerships through candid communication, strong collaboration, and a focus on the best outcome. * Focused Communicator: Communicate complex ideas simply to any audience and act with urgency to turn business and technical challenges into clear, practical results. MINIMUM QUALIFICATIONS * Native level Japanese language ability * 10+ years of experience in networking and cybersecurity * Advanced degree or equivalent technical experience, supported by relevant industry certifications * Deep knowledge of Zero Trust Architecture and related laws, regulations, and best practices * Strong understanding of networking and security environments PREFERRED QUALIFICATIONS * Demonstrated technical depth and credibility through advanced industry certifications in networking, cybersecurity, or network architecture (e.g., CCIE, JNCIE, CISSP, or equivalent). * Experience in a customer-facing technical leadership or evangelist role * Cloud expertise or experience in adjacent technical domains #LI-Hybrid #LI-JK3 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.