Operations Manager (3 month FTC)

DEPT

Toronto, hybrid This is a 6-month fixed term employee contract initially, with a likelihood of extension. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.   JOB PURPOSE The Copy Editor is responsible for proofreading, modifying, and approving AI-generated copy and communications for one of the world’s largest telecommunication companies. This role requires outstanding attention to detail across high-visibility projects and is a vital bridge between the creative teams and the client, ensuring high-quality standards are met.  We’re looking for a human dictionary who understands the importance of delivering consistent, on-brand digital creative. They live and breathe brand nuances and guidelines. They know copy structure like the back of their hand. They can spot a speling mistake a mile away… They flag copy that contains lazy idioms. Plus, they’ll work with a passionate, talented team of writers creating outstanding work. In your role, you will report to the Creative Director who will drive the strategy and direction for the creative team. You possess a strong intuition and want to continue to learn, grow and challenge yourself. You are inspired by technology and the role a simple narrative plays in culture today. You thrive navigating complexity within teams, organizations, and creativity.   WHAT YOU’LL DO: * Work with a team of writers to ensure creative campaigns adhere to the client’s style and brand guidelines * Review and revise AI-generated content for accuracy and quality, including spelling, grammar, punctuation, and syntax * Ensure correct tone, voice, clarity, flow, and structure of content * Support quality assurance within the creative team by proofreading documents accurately and reviewing final deliverables against the original copy to ensure it’s free of errors * Update internal brand resources in our AI tools and internal systems as necessary; including nuances guides and other resources * Communicate and work with creative and client services teams to ensure projects stay on track and timelines are met * Stay up to date on all brand nuances and TOV guidance * Ability to manage multiple projects and consistently meet deadlines WHAT WE ARE LOOKING FOR * 5+ years of experience as a Copy Editor at an agency, publication, or internal brand team is essential * Experience in the digital marketing space with AI tools a plus  * Expert attention to detail; able to identify and correct stylistic, grammatical and typographical errors to ensure the final copy is error-free * Readiness to work at a fast pace on large marketing campaigns with multiple assets * An understanding of the importance of consistency across different touchpoints of a user journey * Excellent communication and interpersonal skills * Highly organized and able to work independently WE OFFER * A flexible, hybrid/remote working policy * An excellent salary based on experience and equal pay policies * Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public Holidays). * Refreshments are provided in the office all week * Enhanced family friendly policies to support new parents. * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * Inspirational Talks, bringing the outside in with regular guest speakers and events. * Learning and Development, supporting your growth with continuous opportunities to learn and advance. * Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. The anticipated annual salary range for this position is $60,000 – $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. This posting reflects an existing vacancy at DEPT®. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

Toronto, hybrid DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. JOB PURPOSE This role is within a new, specialized department of our Global Studios team. We build best in class digital experiences, delivering products that demand exceptional craft for the world's biggest tech companies. We are seeking a Senior Designer that brings taste, wonder and attention to detail to everything that they do. This role requires integrating the UX and UI practice together, with an emphasis on the technical design execution of complex AI platforms. You will build functional, beautifully crafted systems that facilitate meaningful user interaction with AI. WHAT YOU’LL DO: * Develop scalable design systems and frameworks for AI-driven products. * Create high-fidelity visual systems that merge brand identity with user experience. * Design motion-based prototypes to establish interaction patterns and system feedback. * Take full ownership of design projects from initial concept through to final delivery. * Work closely with developers to ensure motion and UI details are implemented with precision. * Mentor junior and mid-weight designers to maintain high standards of craft across the team. * Lead client workshops and present design logic to project stakeholders. WHAT YOU BRING: * 5+ years of digital design experience, preferably within an agency. * A portfolio demonstrating exceptional visual craft across UI, interaction design, systems design, and digital art direction. * Highly proficient in Figma and experience building comprehensive design frameworks. * Strong motion design skills using After Effects, Lottie, or Figma. * A background in creating digital products that balance aesthetic beauty with functional logic. * Experience creating highly interactive digital experiences with a strong attention to visual detail and execution. * The ability to manage complex projects and meet rigorous deadlines. * Clear communication skills for internal collaboration and client presentations. * Illustration skills are a plus. WE OFFER * A flexible, hybrid/remote working policy * An excellent salary based on experience and equal pay policies * Full dental and healthcare cover * Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public Holidays). * Refreshments are provided in the office all week. * Enhanced family friendly policies to support new parents. * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * Inspirational Talks, bringing the outside in with regular guest speakers and events. * Learning and Development, supporting your growth with continuous opportunities to learn and advance. * Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. The anticipated annual salary range for this position is $85,000 – $110,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. This posting reflects an existing vacancy at DEPT®. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

DEPT

Toronto, hybrid This is a 6-month fixed term employee contract initially, with a likelihood of extension. This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients. JOB PURPOSE You’ll be responsible for developing and delivering on-brand copy, working with AI-generated content across multiple platforms for one of the world’s largest telecommunications companies. You possess a strong intuition and want to continue to learn, grow and challenge yourself. You are inspired by technology and the role a simple narrative plays in culture today. You thrive navigating complexity within teams, organizations, and creativity. You also have a strong desire to ensure that clients are extremely satisfied with our services and products. In addition, you possess strong problem-solving skills and a track record of success. You will be dealing with multiple personality types, and need to be able to adapt based on the person you are working and communicating with.  In your role, you will report to the Creative Director who will drive the strategy and direction for the creative team. You will support the strategic goals of the company by focusing on the success of these activities and assisting with meeting the short and long-term objectives of the organization. WHAT YOU’LL DO: * Collaborate with a large team working at scale to meet and exceed our client’s needs. * Contribute to elevating brand through narrative development, UX writing, and conceptual thinking. * Work with content created by AI to ensure concise and compelling brand-voiced copy. * Articulate ideas into simple narratives for experience and presentation. * Edit and create headlines, CTAs, hashtags, and body copy. * Collaborate and develop relationships with our clients. * Responsible for bringing a solid point-of-view with fresh perspectives to the team. * Work with minimal processes in place, solving problems by being optimistic and using proactive thought processes and skills. * Take on other duties and responsibilities as assigned. WHAT WE ARE LOOKING FOR * 3-5 years of experience in a copywriter role, preferably with experience working with generative AI tools. * Experience in a creative agency a plus. * Bachelor's Degree with coursework in creative or technical writing or a related field is a plus. * Foundational understanding of Figma or equivalent Copy-Design workflow tools. WE OFFER * A flexible, hybrid/remote working policy * An excellent salary based on experience and equal pay policies * Mental health support, and company sick pay scheme. * 15 days paid holiday annually (plus Public Holidays). * Refreshments are provided in the office all week * Enhanced family friendly policies to support new parents. * Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. * Inspirational Talks, bringing the outside in with regular guest speakers and events. * Learning and Development, supporting your growth with continuous opportunities to learn and advance. * Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities. The anticipated annual salary range for this position is $55,000 – $60,000 CAD. Salary is based on relevant experience, expertise, and organizational impact. AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used. This posting reflects an existing vacancy at DEPT®. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION  At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.