Business Development & Partnerships Specialist - Canada

Client Manager - Canada

Baidu

Job Title: Client Manager (contractor) Location: Toronto, ON (Hybrid) Schedule: Monday - Friday Note: This is a contract role. No visa sponsorship is available.   About the Role We are seeking a highly motivated and results-driven Client Manager to join our team as a contractor in the fast-paced and dynamic ad tech industry. As a Client Manager – publisher side, you will be responsible for managing and growing relationships with our clients, which may include advertisers, publishers, agencies, or other stakeholders. Your primary focus will be to ensure client satisfaction, drive revenue growth, and maximize the value of our advertising technology solutions。   Key Responsibilities Client Relationship Management: * Serve as the main point of contact for assigned clients, building and maintaining strong relationships. * Understand clients' business objectives, challenges, and needs to effectively position our ad tech solutions. * Conduct regular check-ins, meetings, and business reviews to ensure client satisfaction and identify growth opportunities. * Collaborate with cross-functional teams, such as sales, operations, and product, to deliver exceptional service and support to clients. Account Growth and Revenue Generation: * Identify opportunities to expand existing client accounts by upselling additional products or services. * Collaborate with the sales team to support new business development efforts, including preparing proposals, presentations, and conducting product demonstrations. * Proactively identify and pursue opportunities for revenue growth within the assigned client portfolio. * Analyze client performance data and metrics to identify areas for improvement and optimization. Campaign Management and Optimization: * Work closely with clients to understand their advertising campaigns' goals, target audience, and success metrics. * Oversee the end-to-end campaign management process, including campaign setup, launch, optimization, and reporting. * Monitor campaign performance, identify issues or trends, and make data-driven recommendations to improve results. * Collaborate with internal teams to ensure seamless execution of campaigns, resolve technical issues, and troubleshoot any operational challenges. Industry Knowledge and Market Insights: * Stay updated on industry trends, market dynamics, and emerging technologies in the ad tech industry. * Develop a deep understanding of our ad tech solutions, features, and capabilities to effectively communicate their value to clients. * Share market insights, best practices, and industry trends with clients to position yourself as a trusted advisor.   Qualifications * Bachelor's degree in a relevant field (Marketing, Business, or related discipline) or equivalent work experience. * 0-2 years of experience as an Account Manager or similar client-facing role in the ad tech industry. * Solid understanding of the digital advertising ecosystem * Strong communication, negotiation, and relationship-building skills. * Analytical mindset with the ability to interpret data, identify trends, and provide actionable insights. * Strong organizational and time management skills * Ability to work on-site 5 days a week in our Mountain View office    Culture Fit * Integrity – Act ethically and transparently, even when no one is watching. * Customer Focus – Prioritize understanding and exceeding partner needs to build strong, lasting relationships. * Business Expertise – Continuously deepen your knowledge of programmatic advertising to deliver high-quality, impactful solutions. * Results Driven – Consistently pursue meaningful outcomes, exceed goals, and push the business forward. This is an excellent opportunity for an ambitious and driven individual to take their career to the next level and build a long-term career in the digital advertising space.

Bilingual Partner Growth Specialist (English/French)

Too Good To Go

Come join Too Good To Go Canada’s Growth team.  🌏 Mission: At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together. More than 1/3 of all food produced in the world is wasted, which has a huge impact on our planet - 10% of greenhouse gas emissions to be exact.  💻 Product: Too Good To Go operates the world's largest marketplace for surplus food, where we connect food businesses with consumers who can buy and enjoy it at 50%+ off retail value. Alongside our app, we operate an end-to-end surplus food management solution, and influence legislation to reduce food waste. 📈 Scale: We’re growing fast: Our community of 124+ million registered users and 252.000 active partners across 19 countries, have together already saved 473+ million meals from going to waste - avoiding over 1.278 Million tonnes of CO2e! Our partners in North America include Tim Hortons, METRO and Whole Foods Market. ⭐️ Impact: We are a certified B Corp social impact company. Too Good To Go was named in FastCompany list of the World's Most Innovative Companies and World Changing Ideas. We are also honoured to be included in TIME’s 100 Most Influential Companies. Most recently, we won Apple’s coveted Cultural Impact Winner. We are now looking for an exceptional Bilingual Partner Growth Specialist (English/French) to join our team in Toronto, Canada (Hybrid). Your mission The Partner Growth Specialist acts as the main contact for a portfolio of our partner stores and works closely with them to resolve issues and improve performance. You will focus on partner relationship building and retention, and use data analysis to provide excellent service across the entire partner journey; ultimately to keep partners happy, consistently supplying, and inspire them towards a more sustainable behaviour, to help us grow our mission. Your role Responsibilities + Duties * Drive store portfolio success through phone, email and text communication, to optimize store operations and take proactive measures to enhance the experience for your partners * Build strong relationships by understanding partner priorities and needs while serving as a subject matter expert to proactively identify opportunities to grow supply and meals saved. * Manage store retention cases; Proactively identify and intervene in store retention cases, addressing at-risk accounts to resolve issues, prevent churn, and maintain healthy partnerships. * Develop in-depth knowledge of our internal tools such as Looker, Salesforce, Ninja and MyStore. * Contribute meaningfully to projects focused on improving key KPIs from start to finish with some manager and team support, completing call lists and campaign actions in a timely manner. * Work closely with the Care Team on specific cases as a partner advocate to continuously help improve user experience + education. * Be a team player: offer coverage for other partner managers who are out of the office, assist with projects, occasionally host weekly team meetings, etc Key Capabilities * Bilingual or business proficiency in French * Experience in a B2B client-facing role, such as Sales, Account Management or Customer Service * Experience working with CRM platforms (e.g. Salesforce) data analytics platforms (e.g. Looker, Tableau) and Excel/Google Sheets * Terrific talkers (and listeners) with the ability to effectively and quickly connect with partners over the phone * Excellent written communication skills; someone who can be clear and friendly in a text conversation or email exchange with partners * Excellent interpersonal and communication skills, an empathetic and patient approach * Autonomous and independent - you are able to schedule your time and juggle multiple tasks at a time * A positive and proactive mindset, ready to adapt to the needs of a fast-growing organization and take initiative * A team-player who is keen to learn, collaborate and bring their ideas to the table Preferred Qualifications * General knowledge of the food and/or hospitality industry * General knowledge of tech marketplace/SAAS customer success principles What it takes to succeed We are looking for people who are energized by the opportunity and driven by the discipline it takes to achieve it. Too Good To Go is building a high performing team where the right people thrive by holding themselves and each other to these standards. If you are looking for a place to grow, own your work, and make an impact—you’ll fit right in. To succeed here, you’ll need to embody these four principles: * Choose Excellence over Ease: You take initiative and prioritize long-term impact over short-term comfort, consistently pushing for exceptional quality rather than settling for "good enough." * Demonstrate Integrity and Responsibility: You do the right thing when no one is watching. You recognize your own agency to influence outcomes and take responsibility —meeting setbacks with solutions and humility rather than excuses. * Seek Honesty: You ask questions and prioritize truth over comfort, welcoming candid feedback, and addressing performance directly to ensure we never stop improving. * Bring Energy and Joy to the Journey: You take responsibility for the energy you bring to the team, finding meaning in the work while celebrating our shared wins and lessons. Our values: * We Win Together * We Raise the Bar * We Keep It Simple * We Build A Legacy * We Care What we have to offer  * A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role. * Working alongside an international community of users, partners and 1,400+ colleagues across 19 countries that are on the same important mission. * Personal and professional development opportunities in a fast-paced scale-up environment. * An inclusive company culture where you can bring your authentic self to work * A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care. Benefits * Flexible Work & Time Off * Work in a hybrid model, splitting your time between our downtown office and home * Take 20 paid vacation days each year * Give back with paid volunteer time through our Shareback program * Take paid parental leave with top-up support beyond government programs * Work abroad for up to 30 days a year * Wellbeing & Support * Access comprehensive supplemental health benefits, starting on day 1 * Get support through our Employee and Family Assistance Program (EFAP), which includes mental health care, legal and financial advice, career coaching, and more * Stay active with subsidized monthly ClassPass credits * Plan for your future with RRSP matching * Connection & Community * Join regular social events and team celebrations * Enjoy coffee and snacks in our welcoming office space * Get involved and connect with our teammates around the world in our P.R.I.D.E., Women in the Workplace, Global Majority Voices, and Functionally Diverse Employee Resource Groups (ERGs) A reasonable estimate of the base salary range for this role is an annual base salary of CAD 55,000 - CAD 60,000 and varies depending on a number of factors, not limited to experience and language skills. Actual salaries and on target earnings (OTE) will vary.  We welcome all applicants and are happy to provide reasonable accommodation at any point in the application or interview process. Please email accessibility@toogoodtogo.ca with any accommodation needs. Please note that Too Good To Go does not provide visa sponsorship or support visa extensions. #LI-MN1 #LI-LO1 #LI-Hybrid A Movement for Everyone We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong. We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

Renewals Specialist

Mongodb

MongoDB is looking for a driven and results‑oriented Renewal Specialist to join our Renewals Team in the Americas region. In this role, you will play a key part in delivering a world‑class renewal experience for our customers while driving strong retention outcomes for MongoDB’s business. Success in this role requires exceptional communication and interpersonal skills, operational excellence, deal formulation and negotiation experience, a strong aptitude to learn MongoDB products and policy, and solid relations with internal stakeholders. We are looking for someone who thrives in a fast-paced and ever-changing environment and who is motivated by the opportunity to have a big impact on your team, customers, and MongoDB's business. We're looking to speak with candidates based in Toronto for our hybrid working model. WHAT YOU WILL BE DOING As a Renewals Specialist at MongoDB, you will be responsible for managing the renewal process for our customer base, ensuring the seamless continuation of their partnerships with MongoDB and maintaining strong customer relationships. You will work closely with our sales and customer success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory. Renewal Management * Proactively manage the end-to-end renewal process for assigned customer accounts, owning timelines, coordination, and execution to drive strong retention outcomes * Work on upcoming renewals and engage with customers 120 days in advance to secure timely renewals * Prepare renewal quotes and contracts, ensuring accuracy and compliance with company policies Customer Engagement * Build and maintain strong relationships with customers to understand their usage, needs, and challenges * Act as a trusted advisor to customers, providing insights and solutions to maximize the value they receive from MongoDB Data Analysis * Utilize data and reporting tools to track renewal performance, forecast renewals, and identify at-risk accounts * Provide regular updates to the management team on renewal status and key metrics Cross-functional Collaboration * Work closely with the sales, customer success, and other internal stakeholders to ensure a coordinated approach to renewals WE'RE LOOKING FOR SOMEONE WITH * 1+ years of experience in a customer facing sales or revenue role within a fast-paced, competitive environment * Demonstrated experience owning deals or commercial outcomes through close, including renewals, expansions, or contract execution * A track record of strong performance against defined targets, metrics, or goals * Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally * Strong problem-solving, organization, and negotiation skills * Ability to work in a fast-paced, dynamic environment with multiple opportunities to be managed at the same time * Talent for building solid relationships with internal and external stakeholders * Self-motivated with a strong drive to succeed * Prior exposure to database, cloud, and infrastructure technology is a plus WHY JOIN NOW * MongoDB invests heavily in the development of each of our new hires & continuous career development * Best in breed Sales trainings, including our comprehensive GTM Academy and development programs * Generous and competitive benefits (parental leave, fertility & wellbeing support) * Friendly and inclusive workplace culture — Life at MongoDB ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.  To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 426285 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $90,300—$90,300 CAD