GenAI Account Manager

Program Manager

Oliver

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.  As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.  Role:  Program Manager Location: Remote, Canada   About the role:  As a mid-level Program Manager, you'll independently manage the full execution lifecycle of integrated marketing campaigns for a major technology brand. You own the workback plan, run the briefing process, manage stakeholder communications, and track delivery across every service line — social, paid, events, D&I, and beyond. You're not the specialist in each discipline, but you understand each well enough to brief effectively, anticipate blockers, and keep quality and pace on track. Campaigns move because you make them move    What you will be doing:    * Act as the single point of contact for campaign execution — the central coordinator between client stakeholders, internal teams, and specialist service owners * Lead the end-to-end execution of integrated marketing campaigns, managing all workstreams from brief intake through to final delivery * Own the campaign workback plan — building, maintaining, and communicating timelines that are realistic, clearly sequenced, and consistently up to date * Manage the integrated briefing and service request process, ensuring every specialist team receives clear, accurate, and timely briefs * Run stakeholder communications and status updates — keeping clients and internal leads informed, flagging risks early, and resolving blockers before they affect delivery * Coordinate multiple specialist teams simultaneously — social, paid media, events, D&I, and others — ensuring handoffs are clean and no workstream falls behind * Track execution progress across all campaign activity, maintaining a clear and accurate picture of delivery status at all times * Identify delivery risks and dependencies across workstreams and act proactively to resolve them * Support tracking and reporting on campaign production spend; assist with purchase orders and budget administration alongside the production team * Contribute to continuous improvement of campaign execution processes, templates, and ways of working within the studio * Apply Gen AI tools to streamline briefing, project documentation, status reporting, and workflow management     What you need to be great in this role:    * Solid experience managing integrated marketing campaign execution across multiple disciplines or service lines — social, paid, events, or similar * Ability to build and own a workback plan: structured, sequenced, and communicated clearly to everyone who needs it * Experience running briefing processes and service requests — able to translate a strategic brief into clear, actionable direction for specialist teams * Strong stakeholder communication skills: confident managing client-facing updates, status reports, and risk escalations in a remote environment * Proven ability to build trust and maintain momentum across specialist teams, client stakeholders, and senior leads in a remote environment * Able to manage competing priorities and delivery risks across concurrent workstreams without losing clarity or pace * Understanding of how different marketing disciplines work — social, paid media, events, D&I — and what good execution looks like across each * Comfortable working fully remotely and managing delivery across distributed teams * Experience supporting project-level budget tracking and financial administration Gen AI & Agentic Thinking * Proficiency with Gen AI tools to support briefing, documentation, and project management workflows * Experience building personal AI workflows to improve efficiency and output quality * Agentic approach to campaign execution: able to break complex, multi-workstream projects into structured, manageable plans * Ability to critically evaluate AI outputs and apply human judgement before sharing with clients or teams * Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of our total compensation package.   REQ ID: 17904 #LI-FO1 #LI-MIDSENIOR At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $85,000—$95,000 CAD Our values shape everything we do:  Be Ambitious to succeed    Be Imaginative to push the boundaries of what’s possible    Be Inspirational to do groundbreaking work    Be always learning and listening to understand    Be Results-focused  to exceed expectations    Be actively pro-inclusive and anti-racist across our community, clients and creations     OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.     OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Technical Account Manager (Technical Advisory)

Sonar

Who is Sonar?   Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with streamlined workflows. Sonar analyzes all code, regardless of who writes it — your internal team, genAI, or third parties — resulting in more secure, reliable, and maintainable applications. Rooted in the open source community, Sonar’s solutions support over 30 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by +7M developers and 400K organizations worldwide, including the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile.   We believe in developing great products that are supported by great internal teams and a strong culture.  We are highly committed to and obsessed with the company, users, each other, and our open source community. We have high standards and hold each other accountable for acting with positivity, dedication, thoughtfulness, empathy, and passion daily.    We are deliberate with our decisions with high clarity of intention. At the same time, we feel extreme urgency and move forward quickly.    And lastly, we are highly effective and operationally efficient. We operate collectively as One Team to accomplish our goals.   At Sonar, CODE is more than just an acronym – it's a mindset that defines daily operations.    Why You Should Apply:    At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help supercharge developers to build better, faster. Sonar helps to continuously improve code quality and code security while reducing developer toil. This means that developers can focus on doing more of what they love and less of what they don’t. Our solutions don’t just solve symptoms of problems – we help fix issues at the source – for all code, whether it's developer-written, AI-generated, or from third parties.   We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. Team members should be able to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: supercharge developers to build better, faster.   The Impact You Will Have:   Your impact will grow the usage of the SonarQube ecosystem within Accounts, both increase the value they get from our products and their consumption.   You objective are to increase the overall Account Sonar maturity, lower the risk of Account churn or downgrade, Increase Account satisfaction, reduce the number of escalations, Increase the number of Sonar sponsors in the Account, Establish and maintain Sonar as a Trusted Advisor in the Account, Entice Accounts to stay current on an Active version of Sonar, to get maximal value and Influence Sonar roadmap to meet Account needs.   In a nutshell, any technical activity that brings value both to the Account and to Sonar.

Technical Account Manager

Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the Role: At Camunda, our Technical Account Managers (TAMs) are trusted technical advisors, partnering closely with our most strategic customers to help them turn their process orchestration vision into measurable business value. In this highly impactful role, you’ll be “in the boat together” with clients from day one—navigating technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Success means building lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams. As enterprise architectures rapidly evolve, you will also help customers understand how process orchestration intersects with modern AI ecosystems—including automation agents, LLM-powered workflows, intelligent decisioning, retrieval systems, and secure AI infrastructure patterns. If you thrive on collaboration, love solving unique challenges, and are excited to empower companies across industries, we want you on our fast-growing, innovative Customer Success team. What you'll be doing: * Team up with other TAMs in Camunda’s largest and most strategic enterprise customers and become the trusted advisor for them; leading them through all stages of their Camunda adoption journey. * Technical deep dive into platform architecture related aspects of the overall TAM service portfolio. * Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success. * Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders—from onboarding through ongoing operations. * Advise customers on modern architecture patterns involving AI-enabled automation, orchestration of LLM-based services, retrieval pipelines, agent frameworks, MCP-enabled integrations, and scalable cloud infrastructure. * Help customers evaluate where AI tools, copilots, intelligent assistants, and autonomous workflows can create measurable value within existing business processes. * Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally. * Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale. * Regularly spend time on-site with accounts for key milestone interactions to deepen partnerships and accelerate strategic initiatives. What you bring: * Ability and/or willingness to use our product. * At least 3 years experience as a Solution Architect, Technical Account Manager or a similar role. * Strong background in architecting and deploying large distributed systems for mission-critical applications. * Relevant technical skills such as: * Kubernetes on CKAD or CKA level * Hands-on experience with at least one high-level programming language (Java, C#, Python, etc.) and corresponding enterprise software frameworks * Proven experience with large scale deployments on AWS, Azure, GCP or OpenShift * Familiarity with APIs, event-driven systems, microservices, IAM/security, and observability tooling * Exposure to modern AI technologies such as LLMs, RAG architectures, vector databases, AI agents, MCP integrations, prompt workflows, or GenAI application frameworks. * Understanding of AI infrastructure considerations including model hosting, latency, governance, security, cost management, and production reliability. * A proven aptitude for strategic thinking, innovative problem-solving, and tailoring software solutions to meet unique customer challenges and requirements. * Hands-on experience in providing advisory services to technical and business stakeholders with the ability to communicate complex concepts clearly and persuasively to diverse audiences. * Proven track record in building and maintaining strong, trusted relationships with technical and business stakeholders on all seniority levels. * Willingness to spend time on-site with accounts (depending on account assignments, up to ~30% during certain periods). Nice-to-haves: * Experience in enterprise automation, business process management, process orchestration, or robotic process automation. * Experience integrating AI capabilities into enterprise systems, business workflows, or customer-facing applications. * Familiarity with agentic workflows, A2A (agent-to-agent) coordination patterns, or orchestration frameworks. * Relevant industry certifications (CKAD, CKA, AWS Certified Solutions Architect, Azure Solutions Architect Expert, etc.). * Familiarity with Camunda products. This role is an existing vacancy #LI-AG1 #LI-Remote #Canada What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: United States: $150,100.00 to $242,000.00 United Kingdom: £94,200.00 to £155,000.00 Singapore: S$186,400.00 to S$279,600.00 Canada: to C$159,400.00 t0 C$262,100.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. * Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. * In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. * Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. * Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. * Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here