
Opentable · Toronto
With millions of diners and tens of thousands of restaurant partners around the world, OpenTable is an industry leader in online reservations. Our technology he...
With millions of diners and tens of thousands of restaurant partners around the world, OpenTable is an industry leader in online
reservations. Our technology helps restaurants focus on what matters most – their guests, their teams, and their business – while
giving diners a reliable, delightful way to find the perfect restaurant for any occasion.
Every OpenTable employee has a tangible impact, contributing to a global team that includes our sister brand KAYAK and its
portfolio of travel products. We believe hospitality is about taking care of others, and that ethos shapes both our products and
how we work together.
OpenTable is looking for an entrepreneurial, highly analytical, user-focused Product Manager to join our diner team. This role
oversees both web (desktop and mobile web) and apps (iOS and Android) and touches the experience of millions of diners that come
to us to discover and enjoy great restaurants.
As our Diner Engagement PM, you’ll inherit our notification center and loyalty program. You’ll then help set our strategy to
increase session starts per diner. You will work directly with a strong development team to ship world-class features and
collaborate with teams from all over the company to ensure we keep our product high-quality. The right candidate will combine an
AB-test-driven approach with a strong design sense and product vision.
potentially international
lifecycles.
Sales teams.
leadership levels.
Benefits and Perks
There are a variety of factors that go into determining a compensation range, including but not limited to external market
benchmark data, geographic location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life
insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays);
and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit
from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your
responsibilities may align with conventional business hours, there will be instances where you are expected to manage
communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with
international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring
different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture
where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out
to your recruiter to request any accommodations.
About OpenTable: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. The Opportunity: OpenTable is seeking a strategic and highly collaborative Principal Product Manager to lead the critical intersection of Diner Engagement and high-profile partnerships. In this high-impact role, you will define the unified product strategy and comprehensive execution roadmap to integrate major strategic partners deeply into our consumer marketplace. Operating at the core of our business development efforts, you will lead the planning, execution and champion OpenTable’s and our diners' best interests to scale engagement and capture sustainable ecosystem value. Your Responsibilities: * Define and execute product strategy and roadmap priorities that drive diner engagement and integrate high-profile strategic partners directly into the consumer marketplace ecosystem. * Partner cross-functionally with Business Development, Legal and Finance to evaluate and capture high-value enterprise partnership integration opportunities. * Own end-to-end product development, leveraging customer insights, data, and experimentation to prioritize investments, measure impact, and continuously optimize outcomes. * Partner closely with Design and Engineering to deliver intuitive, high-quality experiences that solve customer problems and delight diners. * Build trusted relationships with external partners, influencing decision-making, driving alignment on shared objectives, and effectively advocating for OpenTable’s customers, business priorities, and long-term strategy. * Establish robust product success metrics and lead rigorous hypothesis-driven experimentation to optimize conversion and user retention across integrated channels. * Communicate complex product roadmaps, cross-system trade-offs, and critical program performance metrics directly to executive leadership and key external stakeholders. Minimum Qualifications: * 8 years of experience in product management, with a focus on business-to-consumer (B2C) products. * Experience negotiating with partners and evaluating strategic partnership trade-off * Experience developing and executing complex product strategies in direct collaboration with Business Development, Engineering, Marketing and Legal teams. * Experience defining product data success metrics, key performance indicators, and executing robust multi-platform user experimentation frameworks. * Bachelor's degree in Computer Science, Engineering, Business, a related field, or equivalent practical experience. Preferred Qualifications: * Expertise managing marketplace product dynamics across scaled web and mobile application ecosystems. * Experience managing product strategy for multi-million dollar consumer services, payment networks, or enterprise reward program integrations. * Proven ability to negotiate scope and advocate for user experience interests with senior leadership and external enterprise stakeholders. * Strong systems-thinking capabilities with a deep technical aptitude for handling API-driven integrations and complex ecosystem trade-offs. * Master of Business Administration (MBA) or an advanced degree in a related technical field. Benefits and Perks * Generous paid vacation + time off for your birthday * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. INCLUSION We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-LR1 #LI-Hybrid
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. Availability Planning & Experiences Team The Availability Planning & Experiences team builds the highly visible, mission-critical foundation where OpenTable’s thousands of global restaurant partners define their operational setup: setting shifts, defining schedules, optimizing table layouts, and creating unique dining events and Experiences. This work is profoundly impactful. The features you build directly shape the experience of our top-tier restaurant partners, who frequently come to us with requests that influence our roadmap. You won't just be building features; you'll be influencing the user experience and technical foundation of a product central to both OpenTable and our partners' success. This role offers a unique mix of autonomy and ownership: you will have a real voice in both design and product decisions, ensuring we deliver powerful control without overwhelming complexity. YOUR ROLE: DEEP TECHNICAL OWNERSHIP AND EXECUTION As a Staff Frontend Engineer in Toronto, you will serve as a core technical leader and hands-on architect, responsible for tackling the most complex and ambiguous engineering challenges within the Availability Planning system. Your primary contribution will be through deep, direct technical execution, system design, and the implementation of large-scale features. Your key responsibilities will center on: * Hands-On System Building: You will actively write and review mission-critical code in React, Redux, TypeScript, and JavaScript. This role requires continuous deep engagement with the codebase to drive performance and maintainability. * Architectural Ownership: Define and implement the technical vision for the Availability Planning system. You will own system design and execution, focusing on creating intuitive and scalable UI architectures that can manage immense complexity. * Frontend Mastery & Quality: Design and build elegant, reusable abstractions and an integrated layer between the UI and backend. You will set a high standard for quality, driving sophisticated testing strategies using React Testing Library, Jest, and Cypress. * Technical Elevation: Act as a force multiplier, elevating the coding standards and practices of the entire team through meticulous code reviews and mentorship. REQUIREMENTS You are a highly experienced engineer ready to translate strategic goals into elegant, production-ready code while leading technical strategy. * Extensive Expertise: 7+ years of professional software development experience in a collaborative team environment, with a significant track record in building and scaling large-scale frontend applications. * Code Mastery: Deep, expert-level proficiency in JavaScript, TypeScript, Node.js, and React. You write code that is readable and maintainable, and you take the time to learn things you are working on that you don’t understand. * Strategic Architecture: Proven experience investing deeply in code architecture and driving multi-year technical roadmaps on large, established codebases. You excel at creating generic and reusable code. * Strategic Execution: Exceptional ability to drive large, cross-functional projects from the early planning stage all the way into production. * Communication and Collaboration: The ability to articulate complex technical trade-offs to product and design partners, as well as experience collaborating closely with designers (e.g., using Figma). * Quality Champion: A passion for rigorous quality control and pixel-perfect design implementation through the use of both automated and manual testing as well as careful code reviews. * Ownership Mindset: You embrace full ownership over your systems and adopt modern tools (like AI helpers) to enhance efficiency, while maintaining rigorous standards for code quality and accuracy. Benefits and Perks * Generous paid vacation + time off for your birthday * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * Private health and dental insurance * Life and Disability insurance There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-BR1
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. ABOUT THE JOB OpenTable is looking for a Manager of Product Marketing to drive innovation and growth for the most powerful platform in the restaurant industry. In this unique hybrid role, you will collaborate with a global team to empower restaurants while helping diners discover and book the perfect culinary experiences. This position offers a dynamic environment ideal for a flexible thinker who thrives on high-touch strategic challenges and cross-functional execution. RESPONSIBILITIES 1. Drive partner marketing opportunities by bringing new partnerships to market and driving ecosystem adoption. 2. Empower field sales teams by translating market insights into actionable sales enablement assets and narrative tools. 3. Deliver actionable insights through quantitative and qualitative analysis to provide recommendations to Product, Sales, and Executive leadership. 4. Distill complex data sets and market research into compelling internal presentations for company-wide briefings and Sales Kickoffs. 5. Provide high-touch support on complex deals and collaborate effectively across global, multi-time zone teams. MINIMUM QUALIFICATIONS 1. 4-6 years of experience in Product Marketing, Competitive Intelligence, Strategy, or Management Consulting, preferably within B2B SaaS or Hospitality tech. 2. Proven ability to work with complex data and translate numbers into clear, strategic narratives for executive audiences. 3. Strong track record of prioritizing multiple concurrent initiatives and rapidly switching between deep research and tactical support. 4. Excellent communication skills with demonstrated executive presence and the ability to deliver presentations to leadership, sales, and customers. PREFERRED QUALIFICATIONS 1. Experience directly executing product marketing or partner marketing initiatives. 2. Demonstrated experience in corporate strategy, business operations, or quantitative analytics. 3. Experience utilizing Business Intelligence (BI) software tools such as Preset or Tableau to analyze performance metrics. BENEFITS AND PERKS * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility. The expected range of compensation for this position based in Toronto, Canada, is $115,000-$128,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. #LI-BR1