
Opentable · Toronto
*This role is Hybrid and will require 2x per week from our Toronto, ON. office With millions of diners, 60,000+ restaurant partners and 25+ years of experience...
With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc.
(NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers
restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover
and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its
portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
This position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics.
Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The
role will work cross-functionally with multiple departments including executive leadership, sales, marketing, finance, product,
and data engineering to support the design, implementation and continued optimization of multiple business needs. This includes
delivering data-driven insights to internal stakeholders to inform short and long term strategy and action plans. The ideal
candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and
reporting.
The Sr. Manager level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, or
the ability to learn. S/he must be able to navigate the roles, reporting, and reality of the business in the field. This position
needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations.
Experience with Salesforce, reporting tools such as Preset, SQL queries, and a finance or analytics background required.
Responsibilities
insights
source of truth
larger sales and operations teams
system enhancement requests; drive process optimization and training
and SPIFs that help enable sales strategy
Skills
with our Business Optimization and Product teams
required
organization
requirements
skills
language
The expected range of compensation for this position based in Toronto, Canada, is $130,000-$145,000 CAD. There are a variety of
factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic
location, and years of experience sought/required.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life
insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays);
and parental leave benefits. This role is eligible to be considered for an annual bonus.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit
from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your
responsibilities may align with conventional business hours, there will be instances where you are expected to manage
communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with
international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and
consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring
different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture
where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out
to your recruiter to request any accommodations.
About OpenTable: With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture. The Role Reporting to the Sr. Director, Revenue Strategy, Operations, and Analytics, this position is responsible for supporting a variety of sales and services related programs, operations, initiatives, and analytics in the United States. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, product, and data analytics to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans. The ideal candidate will be able to recognise and understand the relationship between clean data, clear & efficient processes, and reporting. The Sr. Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services organization, the ability to learn quickly, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations. Experience with Salesforce, Tableau, SQL queries, and a finance or analytics background preferred. Responsibilities * Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments * Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership * Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams * Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments * Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests * Partner with Salesforce and BI teams to implement process and data optimizations * Build and maintain financial models, forecasts and dashboards for various business scenarios * Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management Minimum Qualifications * 4+ years of experience in an analytics, operations, or strategy role * Experience with Snowflake or any other relational database * Strong SQL skills + Experience with design and development of ETL processes * Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP. Equivalent Google Sheets experience preferred * Knowledge in Salesforce, Preset/Superset, Snowflake * Operational experience in measuring and improving efficiency, utilization, scale initiatives etc. * High energy and contagious enthusiasm. Willing to take on tough projects and be a peer leader in order to support growth * Shown strong verbal and written communication skills; including detailing business processes, use cases, and business requirements Preferred Qualifications * Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills * Demonstrated ability to use AI tools to accelerate research, synthesis, reporting, and workflow automation * Understanding of sales process within OpenTable, or equivalent sales process experience * Background in finance or advanced business analytics. Benefits and Perks * Work from (almost) anywhere for up to 20 days per year * Focus on mental health and well-being: * Company-paid therapy sessions through SpringHealth * Company-paid subscription to Headspace * Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!) * Paid parental leave * Generous paid vacation + time off for your birthday * Paid volunteer time * Focus on your career growth: * Development Dollars * Leadership development * Access to thousands of on-demand e-learnings * Travel Discounts * Employee Resource Groups * 20 days of paid time off * Private health and dental insurance * Life and Disability insurance The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $84,000-$95,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus. Work Environment & Flexibility At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations. Inclusion We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves. If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations. #LI-LR1 #LI-Hybrid
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. As a Sales Strategy & Operations team, our mission is to power sustainable revenue growth for Pinterest with data-driven strategic insights and decision making, tight management against them and high-impact revenue management. As we inform critical business decisions driving revenue growth, members of the team are highly visible to senior Sales Leadership at Pinterest and throughout the organisation at large. This position is a one year fixed-term contract. What you’ll do: Reporting to the Sr. Manager of Sales Strategy & Operations for Europe Sales, and in close partnership with the MD for Northern Europe Enterprise Sales, you will develop and bring to life data-driven strategies to accelerate growth in this critical business. In this role, you will: * Partner with Northern Europe Enterprise sales leadership to proactively define and deploy critical strategic, organizational and operational initiatives to increase revenue, sales productivity and operational efficiency * Proactively inform decision making on Sales priorities with quantitative and qualitative insights and structured recommendations - and monitor/drive progress against those * Lead the ongoing analysis of the business (revenue, operating metrics) to identify opportunities, risks and gaps - with weekly business reviews and ad hoc deep dives. Translate data into insights and action * Present complex actionable insights about the business and recommended solutions - and drive action against them * Structure and execute on projects by developing work plans, gathering and synthesizing relevant data, leading analyses and developing final recommendations * Work with and influence cross-functional teams including Finance, Product & Engineering, Client Solutions * Contribute to the definition and execution of the broader Northern Europe and International Enterprise Sales strategy and Sales Strategy & Operations priorities. Support strategic planning efforts * Identify and pursue opportunities for consistency and scale across the team (e.g., shared initiatives, improved processes & systems) * Leverage AI tools to enhance analysis, streamline workflows, and improve the quality and speed of strategic insights and recommendations What we’re looking for: * 7+ years of professional experience in strategy & operations in a fast-paced, highly analytical environment, for instance: management consulting, investment banking, or tech/media * Direct experience in digital ad sales strategy & operations preferred * Strong analytical & quantitative skills; exceptional proficiency working with large datasets and expert at translating complex data into clear, actionable insights and structured opportunities * Proven ability to drive impact in a complex, fast-paced environment * Organized, detail-oriented and strategically focused * Bachelor’s degree in a relevant field such as business, economics, statistics, or a related field or equivalent experience * Proficiency or experience with SQL is highly desirable * Familiarity with Salesforce and Tableau is a plus, but is not required * Comfort using AI tools responsibly to accelerate research, analysis, and synthesis, while applying strong judgment and maintaining high standards of accuracy and quality In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * This role will need to be in the office for in-person collaboration at least one day per week and therefore needs to be in a commutable distance from the Pinterest Amsterdam office. Relocation Statement * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. #LI-HYBRID #LI-AKEO At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. Location based applicants €71.432—€132.149 EUR Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here. Pinterest is looking for a Sr. Performance Solutions Partner. This role is responsible for enabling advertisers and sellers to drive success on the Pinterest platform, through the adoption of priority products and the development of new / innovative best practices. The Sr. Performance Solutions Partner will closely partner with cross-functional leadership in sales, product, and engineering. This is a multi-faceted, fast-paced job in a start-up environment so flexibility, a data-driven mindset, a strong work ethic, and a good sense of humor are a must. The right candidate will be a strategic thought leader who is driven by learning and solving ambiguous problems, yet be able to be hands on to troubleshoot technical issues that is a revenue blocker to lower funnel revenue. The Performance Solutions team sits within the GTM Operations and Strategy organization. Performance Solutions delivers through strategic guidance, operational excellence and technical expertise to improve the effectiveness of advertising campaigns resulting in increased client ROI. We work to understand, innovate, and scale cross-functional workflows. We are responsible for measuring process impact, making our business more efficient with consistent execution while embarking on building the next generation of data-driven best practices. What you’ll do: * Become an expert at Pinterest campaign best practices and ads manager, enabling yourself to be your regions go to resource for performance related opportunities * Be the technical contact for sales to help activate lower funnel campaigns (ex. eCommerce, performance focused), inclusive of product, auction, and implementation knowledge * Enable and mobilize sellers to pitch new performance products alongside campaign strategy at scale, with a focus on products that involves performance automation * Analyze large amounts of ads manager and/or client MSOT data to strategize for the next performance opportunity * Be the performance guru to support pre-GA performance products on ensuring successful alpha and beta tests * Understand complex processes and products, distilling them down into a digestible format for a less technical audience * Lead and/or participate in global SME working groups to support pre-GA performance products and new technical integrations * Provide strategic thought leadership top tier clients to help enable new performance products and creating A/B testing learning agendas * Identify key issues facing our clients and advertisers, and develop proposed solutions on how Pinterest should solve them through systems, processes and / or people * Work with your region to adapt best practices to fit the market you are supporting, and relay that feedback to internal and external stakeholders * Apply AI assistants to structure complex, ambiguous performance questions, prototype hypotheses, and iterate on testing plans, while validating outputs against source-of-truth reporting. What we’re looking for: * 5+ years of relevant work experience within digital marketing, ad tech and ad operations * 3+ years of both client facing and hands-on experience in platform relating to ad tech, ad ops, and/or campaign management * 3+ years in performance marketing either at a tech vendor, agency, or in-house client side * Experience selling performance products and/or getting in-house buy-in adopt a performance product * Experience with tagging and tracking QA and support, and working with HTML, CSS, or JavaScript * Expertise in digital advertising and media sales including campaign optimization, analytical problem solving, sales facing experience, and product/platform knowledge * Technical foundation with relevant experience in Search/Shopping/Display/Social advertising technologies * Working knowledge of API implementation and benefits (ex. Conversion API) * Expert knowledge of web analytics and e-commerce strategies to drive retail business (but not excluding other priority verticals as defined by the market) * A structured and detail-oriented thinker. You’re as comfortable solving conceptual problems and creating frameworks to refine a team’s thinking as you are getting into the weeds to understand how things work * Strong communication skills. You can move seamlessly between conversing with engineers or frontline sales employees and lead presentations with senior leads * An individual that thrives in a fast-moving environment and is independently capable of seeking information, corralling resources, and delivering results without waiting for direction * Curiosity and openness to experimenting with new AI tools and workflows that improve performance, operational efficiency, and partner experience * Bachelor’s degree in a relevant field or equivalent relevant experience Relocation Statement: * This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: * We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. * As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office. #LI-JC11 #LI-HYBRID Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support. By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.