
Voi Technology · Turin
Your mission at Voi The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our fleet operat...
Your mission at Voi
The Site Manager is responsible for ensuring our operations run as smoothly, safely and efficiently as possible by leading our
fleet operations team. In this role, you will be responsible for our Warehouse in Turin and you will play an integral part in
Voi’s performance by combining people management with process improvement and execution. This will include:
end users
planning, following up on performance and implementing standard operating procedures
minimise cost
people in our warehouses
them on in-field and warehouse tasks
What you'll need to embark
We’re looking for a leader with a proactive and strategic mindset who also enjoys working hands-on and has experience working with
multiple projects and stakeholders in a fast-paced environment. In addition to being fluent in English, we believe the right
Why Voi?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be
a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today, we operate across Europe, helping people move around cities in a more sustainable way. As part of our continued expansion in Italy, we are excited to be launching operations in Turin. We are now looking for a Fleet Specialist Team Lead to lead our warehouse and in-field operations in the city. In this hands-on role, you will play a key part in building and developing our local operation, leading a team to ensure our vehicles are safe, available, and well maintained, while supporting a high-quality experience for Voi riders in Turin. YOUR MISSION AT VOI As the Team Lead, you will work under the Site Manager and report directly to them, providing support in accordance with market needs. You will manage a team of Fleet Specialists and be responsible for ensuring a high quality of service for our users and cities. Your responsibilities include overseeing the efficient execution of tasks related to maintaining, repairing, transporting, and repositioning vehicles, as well as swapping batteries. You will divide your time between managerial duties such as hiring, training, and conducting performance evaluations for your team and performing operational tasks, whether in the warehouse or in the field, based on the business needs of the site. * Team Management: Conduct regular one-on-one meetings, performance reviews, coaching, and training of Fleet Specialists * Inventory Management: oversee spare parts and battery inventory to ensure availability and optimal usage * Health&Safety: Ensure team members adhere to safety regulations and compliance standards, complete onboarding paperwork, and monitor mandatory training compliance * Incident Management: Record, follow up, and investigate incidents, ensuring adherence to workplace accident policies * Contractor Management: Supports when required the repairs and maintenance in the warehouse as needed * 3PLCoordination: Daily contact with 3PL partners to ensure adherence to agreed procedures * Van Management: Supports operational aspects of vans, including installation and removal of tracking devices, but not budget or planning WHAT YOU NEED TO EMBARK We are looking for a pragmatic and responsible team-player who can fulfil tasks, solve problems independently, and work as part of a team to find new solutions and reach set goals. In addition to being fluent in English, the right person needs: * Mandatory requirement – Driving licence: You must hold a full Italian driving licence. Licence checks will be conducted during the recruitment process. As part of the role, you will be required to drive one of our company e-vans * 2+ years of previous work experience * Experience managing a team of people * General understanding of digital work tools (MS Office, G Suite) JOB CONDITIONS * NOTE: our Talent Acquisition is based in Spain; you will receive a phone call from a Spanish number (+34) * Working days: 5 out of 7 * Working hours: Day Shift * Working days: Weekly rotation (Would be expected to work some weekends when needed) * Contract type: 12-month fixed-term contract WHY VOI? Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to: * Join Europe's #1 micromobility company and one of the fastest-growing scaleups * Have a direct impact on our continued success and the development of the micromobility industry in the Italian region * Work with inspiring, motivated and fun colleagues towards a common goal * Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution. * At Voi, we are committed to responsible and ethical recruitment practices, ensuring that all recruitment processes are fair, transparent, and free from exploitation. We operate under the principle that we cover the associated recruitment costs, meaning that no recruitment fees or related costs are charged to workers at any stage of the hiring process. All such costs are borne by Voi, and we require the same standards to be upheld across the agencies we partner with. We work only with recruitment partners who share our commitment to ethical practices and regularly review our processes to ensure compliance, protect workers’ rights, and promote a safe and respectful hiring experience for all our candidates. Are you ready to embark on the Voiage with us?
La tua missione in Voi Voi, l'azienda leader in Europa nella micromobilità, sta espandendo le sue operazioni a Torino, e cerchiamo persone motivate per unirsi al nostro team come Fleet Specialist. Potrai lavorare in due aree diverse, in base al carico di lavoro: 🔧 Team Meccanico: sarai responsabile della manutenzione e riparazione dei nostri vehicoli, garantendo che siano sempre in perfette condizioni e fornendo supporto al team sul campo 🚐 Team sul Campo: utilizzerai i nostri furgoni elettrici per svolgere diverse attività nell'area di Torino, assicurando che le nostre operazioni siano il più efficienti possibile Le tue attività quotidiane: * Gestione della logistica di raccolta e fornitura dei vehicoli Voi ⚙️ * Ricerca e raccolta di vehicoli danneggiati 🛴 * Sostituzione delle batterie 🔋 * Riparazioni rapide in loco 🔧 * Diagnosi e riparazione di veicoli rotti 🔧 * Riciclo e smontaggio di veicoli non riparabili ♻️ * Supporto in magazzino nell'accettazione e imballaggio di nuovi veicoli e batterie 🔍 * Supporto al team sul campo per identificare veicoli danneggiati, liberare spazi di parcheggio o rimettere in ordine veicoli caduti 🤝 Cosa cerchiamo: * Patente di guida italiana valida (potresti guidare i nostri e-Van) * Buona conoscenza della tua città e abitudine a guidare in ambito urbano * Spirito di squadra, capacità di lavorare in autonomia e in gruppo * Mentalità pragmatica orientata alla soluzione dei problemi * Capacità di mantenere la calma in situazioni di stress (traffico, parcheggi difficili...) * Buona forma fisica per il trasporto di carichi pesanti Condizioni di lavoro: * Turni: 5 giorni su 7 (turno fisso) * Orario: ruolo con turno notturno, che include lavoro regolare nei weekend in base alle esigenze operative * Contratto: tempo determinato di 12 mesi * 📞 Nota: il nostro team Talent Acquisition è basato in Spagna, riceverai una chiamata da un numero spagnolo (+34) Perché lavorare con Voi? * Unisciti all'azienda leader della micromobilità in Europa, una delle scale-up in più rapida crescita * Contribuisci direttamente allo sviluppo dell'industria della micromobilità a Torino * Collabora con un team motivato, diversificato e appassionato * Fai parte della rivoluzione della micromobilità per città più pulite, silenziose e sostenibili 👉 Pronto a intraprendere il tuo viaggio con Voi? Candidati ora! _English Version_ Your mission at Voi For the position as a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our scooters in top shape and provide strong support to our team on the ground. We also have our In field team, where you'll be utilising our vans to perform different tasks in the Turin area, making sure our operations runs as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist: * Ensuring the logistics of collecting and providing Voi scooters⚙️ * Searching for and collecting damaged scooters 🛴 * Battery replacement🔋 * Performing quick on-site repairs of the scooters🔧 * Diagnosing and repairing broken vehicles🔧 * Recycling and dismantling vehicles that cannot be repaired ♻️ * Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse🔍 * Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles🤝 What you'll need to embark * Italian Driving License. The reason for this is you may be required to drive one of our e-Van's occasionally * In-depth knowledge of your city and you’re used to driving in your city * Responsible team player that can manage tasks alone and also work well together in a group * Ability to motivate others and to share knowledge within the team * Pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and OKR’s * Ready to navigate your city in a van under any weather and traffic conditions * Has the ability to react calmly to stressful situations (poor parking, traffic…) * You have a physical condition that allows you to carry heavy loads * PLEASE NOTE: You may be required to go through a DBS Check for this role. Job conditions * NOTE: Our Talent Acquisition is based in Spain; you will receive a phone call from a Spanish number (+34)! * Working shifts: 5 out of 7 (Fixed shift pattern) * Working hours: This is a night-shift role and includes regular weekend work, based on operational needs. * Contract type: 12 months Fixed Term contract Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: * Join Europe's leading micromobility company and one of the fastest-growing scale-ups * Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Turin. * Collaborate with inspiring, motivated, and diverse colleagues who share a common goal * Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to embark on the Voiage with us?
La tua missione in Voi Voi, l'azienda leader in Europa nella micromobilità, sta espandendo le sue operazioni a Torino, e cerchiamo persone motivate per unirsi al nostro team come Fleet Specialist. Potrai lavorare in due aree diverse, in base al carico di lavoro: 🔧 Team Meccanico: sarai responsabile della manutenzione e riparazione dei nostri vehicoli, garantendo che siano sempre in perfette condizioni e fornendo supporto al team sul campo 🚐 Team sul Campo: utilizzerai i nostri furgoni elettrici per svolgere diverse attività nell'area di Torino, assicurando che le nostre operazioni siano il più efficienti possibile Le tue attività quotidiane: * Gestione della logistica di raccolta e fornitura dei vehicoli Voi ⚙️ * Ricerca e raccolta di vehicoli danneggiati 🛴 * Sostituzione delle batterie 🔋 * Riparazioni rapide in loco 🔧 * Diagnosi e riparazione di veicoli rotti 🔧 * Riciclo e smontaggio di veicoli non riparabili ♻️ * Supporto in magazzino nell'accettazione e imballaggio di nuovi veicoli e batterie 🔍 * Supporto al team sul campo per identificare veicoli danneggiati, liberare spazi di parcheggio o rimettere in ordine veicoli caduti 🤝 Cosa cerchiamo: * Patente di guida italiana valida (potresti guidare i nostri e-Van) * Buona conoscenza della tua città e abitudine a guidare in ambito urbano * Spirito di squadra, capacità di lavorare in autonomia e in gruppo * Mentalità pragmatica orientata alla soluzione dei problemi * Capacità di mantenere la calma in situazioni di stress (traffico, parcheggi difficili...) * Buona forma fisica per il trasporto di carichi pesanti Condizioni di lavoro: * Turni: 5 giorni su 7 (turno fisso) * Orario: ruolo con turno notturno, che include lavoro regolare nei weekend in base alle esigenze operative * Contratto: tempo determinato di 12 mesi * 📞 Nota: il nostro team Talent Acquisition è basato in Spagna, riceverai una chiamata da un numero spagnolo (+34) Perché lavorare con Voi? * Unisciti all'azienda leader della micromobilità in Europa, una delle scale-up in più rapida crescita * Contribuisci direttamente allo sviluppo dell'industria della micromobilità a Torino * Collabora con un team motivato, diversificato e appassionato * Fai parte della rivoluzione della micromobilità per città più pulite, silenziose e sostenibili 👉 Pronto a intraprendere il tuo viaggio con Voi? Candidati ora! _English Version_ Your mission at Voi For the position as a Fleet Specialist, you'll have the possibility of working in two different areas, depending on workload and suitability. We have our mechanical team, where you will be responsible for the maintenance and repair of our vehicles. This means keeping our scooters in top shape and provide strong support to our team on the ground. We also have our In field team, where you'll be utilising our vans to perform different tasks in the Turin area, making sure our operations runs as efficiently as possible. Here are some exciting tasks awaiting you as a Fleet Specialist: * Ensuring the logistics of collecting and providing Voi scooters⚙️ * Searching for and collecting damaged scooters 🛴 * Battery replacement🔋 * Performing quick on-site repairs of the scooters🔧 * Diagnosing and repairing broken vehicles🔧 * Recycling and dismantling vehicles that cannot be repaired ♻️ * Assisting with the acceptance, packaging, and provision of new vehicles and batteries arriving at the warehouse🔍 * Supporting our on-site team as needed, whether it's identifying damaged vehicles, clearing parking spaces, or setting up fallen vehicles🤝 What you'll need to embark * Italian Driving License. The reason for this is you may be required to drive one of our e-Van's occasionally * In-depth knowledge of your city and you’re used to driving in your city * Responsible team player that can manage tasks alone and also work well together in a group * Ability to motivate others and to share knowledge within the team * Pragmatic problem-solving mentality that executes tasks, finds solutions and works hard to reach the team targets and OKR’s * Ready to navigate your city in a van under any weather and traffic conditions * Has the ability to react calmly to stressful situations (poor parking, traffic…) * You have a physical condition that allows you to carry heavy loads * PLEASE NOTE: You may be required to go through a DBS Check for this role. Job conditions * NOTE: Our Talent Acquisition is based in Spain; you will receive a phone call from a Spanish number (+34)! * Working shifts: 5 out of 7 (Fixed shift pattern) * Working hours: This is a night-shift role and includes regular weekend work, based on operational needs. * Contract type: 12 months Fixed Term contract Why Voi? Working at Voi is more than just a job; it's a personal Voiage where you'll grow as a professional and be part of a diverse team and culture that's committed to making a positive impact on society. In addition to this, you'll have the opportunity to: * Join Europe's leading micromobility company and one of the fastest-growing scale-ups * Make a direct impact on our ongoing success and contribute to the development of the micromobility industry in Turin. * Collaborate with inspiring, motivated, and diverse colleagues who share a common goal * Be a part of the micromobility revolution and help create sustainable cities that are clean, quiet, and free from pollution Are you ready to embark on the Voiage with us?