Safeguarding Lead

M-KOPA

WE ARE LOOKING FOR A LEAD PROTECTION OFFICER TO JOIN OUR IMPACT TEAM; AS WE SCALE UP AND DRIVE DIGITAL AND FINANCIAL INCLUSION ACROSS OUR MARKETS.   ROLE OVERVIEW Protection roles in Nigeria are almost exclusively found inside NGOs and humanitarian programmes; protecting beneficiaries in crisis settings, reporting into protection clusters. This is not that. You'll be building and owning M-KOPA's internal safeguarding function inside a fast-scaling private sector company, covering a genuinely diverse workforce across commercial operations. You'll have the mandate to design prevention measures, lead cultural change, manage internal communications on safeguarding, and own the full incident lifecycle from first response through to resolution and closure. The seniority is real. So is the complexity. ABOUT US M-KOPA is one of Africa's fastest-growing fintechs — 7 million customers served, $2 billion in credit extended, and 86% of customers reporting a meaningfully improved quality of life. Behind those numbers are 2,300+ employees and 35,000 field agents working across Nigeria and four other markets. We believe every single one of them; at HQ, in the field, in our retail shops, in our warehouses, on the phones has the right to a safe, respectful, and dignified work environment. We're building the function to make that real. This is that role. This is an on-site role, you would be working from our offices in Nigeria, partnering with a diverse group of employees from our different markets and locations across the UK, Europe and Africa. WHAT YOU'LL DO * Build awareness across all operations so that every employee from HQ staff to field sales agents across Nigeria understands our safeguarding policies, knows their rights, their obligations, and exactly how to report and ask for help; attend and monitor reporting channels to ensure no incident goes unheard or unacted upon. * Design and implement preventive measures, deliver training that genuinely shifts behaviours, champion a safeguarding culture internally, create and manage internal communications on safeguarding, and serve as the primary point of contact for survivors from first response through follow-up support, third-party referrals, and full case closure. * Conduct and support administrative investigations, liaise with law enforcement and specialist external service providers, document and manage incidents through the grievance platform, identify and mitigate risks proactively, resolve and close incidents in line with M-KOPA's global standard operating procedures, and advocate for duty of care across all people managers. WHAT YOU'LL NEED * At least 4 years of hands-on safeguarding experience with a demonstrable track record of managing sensitive cases across diverse operational environments — experience in a private sector, HR, or field-based setting is a genuine advantage. * Deep knowledge of Nigeria's legal framework and cultural context around workplace harm, with established relationships or the ability to quickly build them with relevant third parties, law enforcement, hospitals, counsellors, and specialist service providers. * Strong communication and training skills to sensitize diverse teams and drive real behaviour change, combined with the personal resilience to carry distressing, confidential situations with professionalism and care; candidates with direct experience handling GBVH and sexual violence cases will be at a significant advantage in this role given Nigeria's operational context. The honest part You will be the person employees call when something has gone wrong. You'll carry confidential, sometimes deeply distressing information, and you'll need to act on it quickly, calmly, and correctly often without a playbook, in a country where GBV is significantly underreported and where building trust with a workforce takes real time and real consistency. This role demands emotional resilience, personal discipline, and a genuine commitment to protecting people not as a concept, but as a daily practice. If that's where you find your purpose, this is the role for you. WHY M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com. Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024, 2025 and 2026) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 7 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa. Important Notice M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply. M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.  M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process. Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take place at any stage during the recruitment process. We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date. If your application is successful M-KOPA undertakes pre-employment background checks as part of its recruitment process, these include; criminal records, identification verification, academic qualifications, employment dates and employer references.

War Child Alliance

YOUR MISSION The Safeguarding Specialist provides technical expertise to strengthen safeguarding practice across War Child Alliance, ensuring that safeguarding standards, policies, and approaches are consistently understood, applied, and continuously improved.    The role supports the organisation to identify and manage safeguarding risks, embed safeguarding into programmes and organisational processes, and strengthen systems, capacity, and culture. Working across teams, functions, and contexts, the Safeguarding Specialist contributes to safe, accountable, and ethical ways of working that protect children, communities, and staff.  What you will do: This role sits within the Integrity & Safeguarding function and works across country programmes, regional structures, and global teams. It supports coordination between HR, safeguarding, investigations, and operational teams to ensure a consistent and effective approach to integrity, safeguarding, ethical behaviour, and misconduct management.  * Provide technical safeguarding advice and guidance to managers and teams, supporting consistent interpretation and application of safeguarding standards, policies, and frameworks.  * Contribute to the development, refinement, and contextualisation of safeguarding approaches, tools, and frameworks to ensure they remain practical, relevant, and aligned with organisational and sector standards.  * Advise on the identification, assessment, and mitigation of safeguarding risks across activities, programmes, and partnerships, supporting informed and risk-aware decision-making.  * Guide the strengthening of safeguarding systems and processes, including reporting mechanisms, community feedback channels, and risk management practices, ensuring consistency and effectiveness.  * Support the integration of safeguarding principles into organisational processes, including programme design, partnerships, recruitment, and operational practices.  * Provide technical input to capacity strengthening efforts, including advising on learning approaches, training content, and capability development for staff, focal points, and partners.  * Contribute to monitoring, analysis, and interpretation of safeguarding data, trends, and risks, providing insight to inform organisational learning, improvement, and decision-making.  * Work across functions (e.g.HR, programmes, MEAL, safeguarding, integrity) to promote alignment and coherence in safeguarding approaches, policies, and practices.  ROLE-SPECIFIC OR CONTEXT RESPONSIBILITIES  The Safeguarding Lead Fundraising Members+ is responsible for strengthening safeguarding awareness, risk management, and safe practices across Fundraising Member (FM) offices and supporting the a country office in the delivery of its I&S action plan.   The role ensures that safeguarding is consistently integrated into fundraising, communications, advocacy, ambassador (or equivalent) engagement, and public-facing activities. This includes delivering training, supporting Focal Points, ensuring compliance with global standards, and providing oversight and guidance during fundraising events and campaigns. Where FM offices also implement War Child programmes, the role will additionally support safe programming activities, including with partner organisations as relevant.   * The role is also expected to contribute to wider I&S prevention activities as required. * This role is expected to be mobile across Fundraising Member countries; expected duration can vary depending on needs of the country. Awareness Raising & Capacity Building  * Work with Fundraising Member countries (UK, Netherlands, Germany, Sweden, Switzerland and USA) to conduct safeguarding gap, risk exposure and context analysis reviews and develop action plans with clear deliverables * Work with Fundraising Member Focal Points to ensure safeguarding materials are visible, accessible, and adapted to local context across all fundraising offices and fundraising-led events. * Facilitate the Global Integrity & Safeguarding Community of Practice (Fundraising Members),providingFM-specific insights, learning, and follow-up actions. * Coordinate and deliver safeguarding briefings for ambassadors, high-profile representatives and other groups (e.g. content gathering trips) to ensure that they receive appropriate sessions with in-country I&S representatives ahead of proposed visits.  * Work closely with the Fundraising Member Communications, Media and Advocacy teams to embed safeguarding, integrity and ethical practices including safeguarding in digital/online communications * Ensure FM safeguarding practices align with FM Country regulatory expectations and support FM offices during any regulatory reviews and/or audits YOUR PROFILE KNOWLEDGE, SKILLS, EXPERIENCE     Education  * Relevant qualification or equivalent professional experience in safeguarding, social work, psychology, international development, humanitarian action, human rights, or a related field is desirable.  Experience  * Minimum of 2 years’ experience working on protection, PSEA and/or safeguarding with civil society / I/NGOs  * Experience of delivering safeguarding activities in emergency response situations  * Worked on safeguarding, protection, or related risk areas in a complex organisational or programme environment   * Supported or advised on safeguarding concerns, incidents, or risk management processes   * Contributed to the development or application of safeguarding policies, frameworks, or standards   * Worked across teams, functions, or partners to support consistent approaches to safeguarding practice   * Supported integration of safeguarding into programmes, partnerships, or organisational processes   * Contributed to capacity strengthening, learning, or awareness initiatives related to safeguarding or protection   * Worked with sensitive information and situations requiring discretion, sound judgement, and ethical decision-making   * Worked in international, humanitarian, development, or values-led environments  Languages  * Fluency in English is required for this role.   * Additional languages may be useful depending on stakeholder groups and organisational context, for example Arabic, Dari, French, Spanish, or Ukrainian  (Technical) Knowledge  * Knowledge of safeguarding principles, protection standards, and risk management approaches   * Understanding of safeguarding in both organisational and programme contexts, including partnerships and community engagement   * Understanding of relevant international standards (e.g. CHS, PSEA, safeguarding frameworks) and their practical application   * Ability to provide clear, practical, and context-sensitive technical advice   * Ability to assess and interpret safeguarding risks and support appropriate mitigation measures   * Ability to work across functions and build effective working relationships with diverse stakeholders   * Ability to communicate clearly and support shared understanding on sensitive or complex issues   * Uses judgement to balance policy, context, and organisational values in decision-making   * Ability to support learning, reflection, and continuous improvement in safeguarding practice   * Supports inclusive, respectful, and values-led ways of working  WHAT WE OFFER * Location : We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom. Preference is given to applicants who reside and have valid working permits. War Child does not offer relocation. * Type of Contract : Local contract with salary and secondary labour conditions based on the in-country salary scale, local T&C's will apply. * Internals only may apply. Why You Should Apply * Meaningful Impact : Contribute directly to improving the lives of children and families affected by conflict through quality education and long-term, sustainable change. * Professional Growth: Join a dynamic organisation that values learning, innovation, and professional development, with opportunities for capacity building and growth through the role and War Child’s global network. * Global Reach : Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts worldwide. * Collaborative & Inclusive Culture : Work alongside passionate, mission-driven colleagues in a diverse, inclusive and respectful workplace that prioritises safety, fairness and equal opportunity for all. HOW TO APPLY Qualified candidates are encouraged to submit their applications (CV and motivation letter in English) by June 26, 2026. We are reviewing submissions on a rolling basis, so early applications are strongly recommended. ________________________________________________________________________________ By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established. Disclaimer * Only applications received via our website are processed. * If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed. * It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.

Babyzone

Babyzone Bristol Operations Officer   About Babyzone At Babyzone, we believe that every child deserves a fair start in life, regardless of their background or circumstances. Our mission is to empower families and their children, from conception to age five, by providing access to high-quality early years learning opportunities that nurture the parent-child bond.  The need for support in early childhood development has never been more critical. Babyzone is a charity funded by foundations, philanthropists and trusts, including global venture builder Blenheim Chalcot.  We serve families who struggle to access support elsewhere - due to financial, geographic, or cultural barriers - by offering free, evidence-based classes and resources in premium, fully accessible community hubs. With eleven Babyzone Hubs already open across the UK, we’re thrilled to announce the launch of our twelfth Babyzone in Bristol!   Reporting to the Head of Babyzone, the Operations Officer is responsible for the smooth running of Babyzone delivery days. Their responsibilities will include set-up and operations, front-of-house duties, close-down duties, and additional duties as required. Operations officers will need qualities such as organisational skills, interpersonal communication, problem-solving and flexibility.    Key responsibilities: Set-up and operations  * Ensure optimal preparation of areas in 224 Youth Zone intended for sessions, including moving furniture, adjusting layout, and other necessary changes;  * Support class leaders with the set up and pack down of their equipment;  * Support the setup of exploratory play zones, projector feeds, and other elements to create a welcoming and functional environment;  * Ensure easy access to essential amenities like pram parking and baby-changing toilets.     Front of house  * Provide a warm and supportive welcome for all families attending Babyzone;  * Explain Babyzone operations and important information to families;  * Capture family numbers and basic postcode data as families arrive;  * Act as a floating resource to ensure positive experiences for all attendees;  * Problem-solve any issues raised by families or class leaders during the day;  * Welcome external stakeholders for tours of Babyzone along with the Head of Babyzone.    Close down  * Assist class leads in packing up all equipment used for exploratory play and classes;  * Return 224 Youth Zone areas to original setup;  * Ensure all rooms are cleared of any items from Babyzone activities;  * Report attendee numbers and any observations/issues to the Head of Babyzone.    Additional duties   * Supervise and guide additional volunteers, apprentices, or support staff as necessary;  * Respond to and action reasonable requests from the Head of Babyzone;  * Collect quotes and case studies from parents based on a cadence set by Head of Babyzone.    Safeguarding and compliance  * Complete all necessary safeguarding training in a timely fashion as directed by the Safeguarding Lead and Head of Babyzone (this is to be completed before starting your first day);  * Adhere to safeguarding policies, and maintain a culture of safety for children, families, and staff;  * Report any safeguarding concerns to the Head of Babyzone or Safeguarding Lead as soon as possible.   * Adhere to all Babyzone policies and procedures.    Skills and technical competencies:    * Organisation  * Ability to coordinate multiple tasks efficiently and ensure smooth operations.  * Interpersonal skills  * Strong communication skills to engage positively with families, class leaders, and other stakeholders.  * Problem-solving  * Ability to respond effectively to any issues that arise, ensuring a positive experience for all attendees.  * Flexibility  * Willingness to adapt to changing needs and undertake additional duties as required.  * Value alignment:  * A passion for the Babyzone mission and a commitment to making a positive impact in the community.    Role Details: ·                Salary: £13.45 per hour (Real Living Wage) ·                Contract: Part-time, permanent, term-time only ·                Hours: Fridays, term-time only (8:15am - 3:00pm) ·                Location: Babyzone Hub Bristol at 224 Youth Zone (BS4 1GQ) ·                Start Date: August/September 2026 (Babyzone Bristol officially opens in Sept. 2026)     Benefits: ·                33 days annual leave including bank holidays (pro-rated) ·                Flexible working pattern to suit your lifestyle ·                Matched pension contributions (if eligible) ·                A supportive and inclusive working culture ·                Be part of a national network making a real difference