
Farfetch · UK London
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a posit...
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All.
We're partnering with global brands and the most influential and renowned boutique curators to bring our customers an unrivalled range of fashion to empower their individuality. We’re relationship builders, we’re solution finders and we’re analysts. We work with all areas of the FARFETCH business to improve our social and environmental impact while delivering business success. We want to empower our consumers to buy better, improve our operational footprint, and explore new business models that improve our impact.
Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio.
The Commercial function at FARFETCH manages supply and pricing on the FARFETCH marketplace in order to drive profitable growth. Working across the business, we deliver at-scale commercial programmes which drive benefits for FARFETCH, our customers, and our partners.
Reporting to the Head of Commercial - Pricing, you will lead cross-functional commercial strategy across global markets and partner with senior leadership on investment-style decisions shaping the business.
Operating at the intersection of commercial strategy, data, and pricing, you will define the scope, own the roadmap, and drive high-impact projects. You will work seamlessly with leaders across Marketing, Product, Engineering, Operations, Finance, and Data Science to bring your strategic vision to life and optimize our positioning within key markets.
FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome differences, empower individuality and celebrate diverse skills and perspectives, creating an inclusive environment for everyone. We are FARFETCH for All. COMMERCIAL We're partnering with global brands and the most influential and renowned boutique curators to bring our customers an unrivalled range of fashion to empower their individuality. We’re relationship builders, we’re solution finders and we’re analysts. We work with all areas of the FARFETCH business to improve our social and environmental impact while delivering business success. We want to empower our consumers to buy better, improve our operational footprint, and explore new business models that improve our impact. LONDON Our office is located in Old Street, London's tech hub. Our open-plan space is ideal for collaborative working. When you're not doing what's never been done, you can enjoy a team lunch on our large outdoor terrace, or join a yoga class in our dedicated studio. THE ROLE We are seeking a strategic and commercially-minded leader to drive FARFETCH’s global pricing strategy and optimize margin structures across diverse regions and product categories. As the Head of Commercial- Revenue Management, you will own net revenue and marketplace margin contribution, with direct accountability for how commercial decisions impact the P&L. Acting as the critical bridge between technical product teams and our network of over 1,300 luxury brands and boutique partners, you will balance partner profitability with FARFETCH’s growth targets while spearheading the rollout of advanced pricing tools and analytics. The ideal candidate will evaluate commercial incentives to unlock supply, collaborate with Product and Engineering to deploy next-generation marketplace features, and lead a high-performing team to support our overarching strategic objectives.
What will you do? As Pricing Manager, you will own Rebtel’s pricing function end-to-end. You will be responsible for how we monetize our products across international calling, mobile top-ups, subscriptions, fees, and future commercial offerings, balancing customer attractiveness, market competitiveness, and profitable growth. You will operate in a complex environment where underlying costs vary across suppliers, destinations, operators, and quality levels. You will use data, analysis, and commercial judgment to set prices, develop new pricing structures, and continuously optimize our portfolio to maximize growth and profitability. The role combines strategic thinking with hands-on execution. You will build models, perform analyses, make pricing recommendations, and oversee implementation. You will also lead the evolution of the pricing function, driving automation and applying AI to reduce manual work, improve decision-making, and increase the speed and quality of pricing changes. Areas of ownership: Own pricing across all Rebtel products, including international calling, mobile top-ups, subscriptions, fees, and other monetization points Set prices that are attractive to customers, competitive in the market, and supportive of profitable growth Develop new pricing constructs, including unlimited plans, fixed-minute packs, country-specific offers, bundles, and promotional pricing Own the end-to-end pricing process, from supplier cost ingestion and competitive benchmarking to price implementation and performance measurement Analyze pricing performance, margins, elasticity, customer behavior, and market dynamics to inform pricing decisions Lead the day-to-day work of the pricing team, setting priorities, coaching team members, and improving ways of working Drive the automation of pricing workflows, reducing manual processes and building scalable pricing systems Apply AI and modern analytical tools to competitor monitoring, pricing analysis, anomaly detection, and pricing recommendations Partner closely with Product to shape new commercial offerings and bring pricing innovations to market Budgets and Forecast including follow up on actuals; Presentations and reports to key stakeholders Work with Procurement to understand supplier cost structures, quality trade-offs, and their impact on pricing strategy Collaborate with Finance and Growth teams to evaluate margin impact, conversion performance, and commercial outcomes Establish clear reporting and performance tracking for pricing, margin development, competitive position, and pricing initiatives Serve as the company’s source of truth for pricing decisions across new products, markets, promotions, and commercial opportunities Take ultimate responsibility for pricing decisions that support sustainable growth while protecting Rebtel’s profitability Requirements: You are an excellent communicator and collaborator. We work in English, but you will hear many languages in our Stockholm office 8+ years of experience in pricing, commercial finance, or revenue management within telecom, fintech, or a similar industry Strong analytical mindset with the ability to understand how pricing decisions impact revenue, margins, and customer behavior Ability to model and quantify the impact of pricing changes 5+ years of experience with unit economics, including margins, cost structures, and contribution per product (e.g., calling and MTU) Highly data-driven with advanced skills in Excel, SQL, or BI tools to analyze large datasets and generate actionable insights Experience in setting and optimizing pricing strategies across different markets and products Ability to balance growth, profitability, and competitiveness in pricing decisions Strong stakeholder management skills, with the ability to collaborate closely with Finance, Product, Marketing, and Commercial teams Experience working in a fast-paced, international environment with multiple markets and currencies Strong attention to detail combined with the ability to see the bigger commercial picture Why Rebtel? Rebtel has been connecting people across borders for nearly 20 years. Today, we’re profitable, growing, and at a pivotal moment in our journey. As we enter our next phase, we’re building an organisation designed for speed, ownership, and real impact, where every role contributes directly to shaping what comes next. This is a place with global ambition and a strong foundation, where ideas move quickly and decisions matter. You won’t get lost in layers of process or slow-moving structures. Instead, you’ll find the space to take ownership, collaborate across teams, and make meaningful contributions from day one. Based in Stockholm, we bring together a diverse, international team united by a shared purpose: to simplify the way people connect worldwide. At Rebtel, you are the most important asset and we strive to provide a comprehensive package of benefits and perks that enhance your well-being and work experience. Here are some of the things you can expect from us: Pension Plan Health Checkups, Influenza shots and Private Medical Insurance Dental Insurance Occupational insurance Wellness allowance (5,000 SEK) Discount on gym memberships Bonus program Extra parental pay 30 days annual vacation Monday breakfasts Relocation Support, if you're joining us from afar, we'll assist you in making a smooth transition. We are Rebtel. We come from all around the world to create products for anyone who has crossed a border. We believe in equal opportunity and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
ABOUT US What if your work could drive change in a globally established industry, shaping processes that touch every corner of the world? At Forto, we are at the forefront of change, harnessing the power of AI to revolutionise logistics. We want to reinvent digital supply chains to be transparent, frictionless and sustainable. From day one, our mission has been to simplify global trade – creating a seamless and efficient logistics process. WHAT YOU WILL DO Trade Strategy & Market Development: * Define and execute the commercial strategy for designated trade lanes with full P&L awareness. * Monitor market dynamics, competitor moves, and rate environments to inform strategy. * Identify and develop new trade corridors and volume opportunities in close collaboration with Sales. * Contribute to annual budget planning, volume forecasting, and capacity commitments for the trade. * Drive the digital evolution of our sea freight product together with various stakeholders. Customer & Stakeholder Management: * Build and maintain senior-level relationships with key shippers and carrier partners. * Lead commercial negotiations on contracts, agreements, and service commitments. Pricing & Revenue Management: * Set and manage freight rate levels, surcharges, and contract structures in alignment with the pricing function. * Analyse contribution margins across customer segments and drive yield improvement initiatives. * Engage in tender processes for major accounts. Capacity & Space Management: * Manage and grow our trade volume for your trades. * Manage vessel space allocation across designated trade lanes, balancing utilisation targets with revenue yield objectives. * Work with network and operations teams to input into capacity deployment decisions. Cross-functional Collaboration: * Liaise with operations, network planning, finance, legal, and product teams to ensure service reliability and contract compliance. REQUIRED SKILLS AND EXPERIENCE * 7–10+ years of progressive experience in container shipping or freight forwarding, with substantial exposure to trade management, commercial strategy, or pricing functions. * Proven track record across key global trade lanes, including Asia–Europe, Intra-Asia, Middle East, and the Indian Subcontinent. * Demonstrated ownership of trade P&L, with hands-on experience in pricing strategy, yield optimization, and high-value contract negotiations at a senior level. * Strong, well-established network of carrier relationships, with the ability to influence and secure competitive commercial outcomes. Skills & Competencies * Deep, nuanced understanding of container shipping market dynamics, including rate indices, capacity management, carrier alliances, and macro demand drivers. * Advanced analytical capability, with a data-driven approach to freight rate analysis, margin optimization, and market benchmarking. * Exceptional commercial acumen and negotiation skills, with a consistent ability to structure and close complex, high-value deals. * Fluent in English, with excellent written and verbal communication skills in a global business environment. Personal Attributes * Entrepreneurial and results-oriented mindset, with the ability to operate autonomously in a complex, matrixed organization. * Highly resilient and adaptable, thriving in fast-paced, dynamic environments and comfortable with frequent international travel. * Strong leadership presence, maintaining composure under pressure and effectively guiding teams through challenges. * Collaborative and culturally aware team player, able to build trust and influence stakeholders across functions and geographies. Don’t fit all of our criteria? That’s okay! We know that you might be hesitant to apply if you don’t meet all our requirements, but here at Forto, we pride ourselves on embracing diverse perspectives and celebrating potential. If you are passionate about this position and the Forto values, please apply anyway. There could be a place for you in this role - or another one that’s a perfect fit! WHY WORK WITH US? Our team is hard-working, constantly seeking to maximise the impact of their work, but we put our people first, always winning with care. We value efficient systems and swift, direct communication. We want everyone to have their time to speak, so that we can embrace diverse perspectives to help drive towards solutions always.