
Paddle · UK
What we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a co...
What we do?
Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and
maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we
take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.
We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245
territories globally.
The Role
A senior individual contributor with roots in the apps and SaaS ecosystem who will design and orchestrate our partner and
community marketing motion, activating through a network of external community builders, influencers, and partners.
This role sits at the intersection of marketing, partnerships, founder relations and ecosystem development, responsible for
activating our network of strategic and technical partners, agencies, consultants, and influential operators who work closely with
digital product companies.
digital economy.
needed to introduce Paddle to the companies they serve.
Field Marketing, Content, and Brand, to bring partner marketing initiatives to life.
What You’ll Do
generate qualified referrals
well as agencies, consultants, operators, and influencers.
events, ecosystem activations, referral and advocacy programs.
webinars and podcasts, reports and ecosystem insights, and events and community activations
partner marketing toolkits, messaging and positioning guides, co-marketing templates, campaign frameworks, and referral
enablement resources
performance
the app and SaaS community
newsletters, podcasts, events, founder communities, accelerator networks, advisory work, or social channels where your ideas
reach and influence our ICP.
At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and
celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or
where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning
and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if
you’re part of an underrepresented group.
Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We
will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels
safe to be their authentic self. Let’s grow together.
Our Values
Why you’ll love working at Paddle
We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful
culture.
We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer
all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you
with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external
training.
Please note that this opportunity requires relocation to our Milan or Luxembourg office. About us Satispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need. What you'll be doing As our Legal Product Counsel, you’ll be the dedicated legal partner to our Product, Tech, and Design teams, embedding legal strategy directly into the product development lifecycle - from initial ideation to international launch. Here's what your day-to-day will look like: * End-to-End Product Counseling - Act as the primary legal architect for new products and features. You will also be embedded in the Product Team and proactively support the design phase to help Product Managers building up innovative and exciting new services and features that delight our customers. * Regulatory Navigation - Analyze complex financial and consumer protection regulations across European jurisdictions, translating legal requirements in product and design guidance. * Cross-Functional Collaboration - Partner closely with Product, Tech, Strategy, Marketing, Operations and Compliance teams to balance business objectives with smart risk management. * Consumer Law - Provide advice on financial, consumer protection laws and legal issues related to the B2C and B2B expansion of the Satispay ecosystem. Who we're looking for We need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in! Does this sound like you? * Background & Experience - At least 5 years of experience as Product Counsel advising on technology products, commercial, and consumer law issues. Significant in-house experience within a fast-growing Tech or Fintech company is highly preferred. * Fintech & Product DNA - Deep familiarity with the fintech ecosystem (e.g., APIs, payment schemes, card networks, wallet architectures, open banking) and the regulatory complexities of scaling digital financial products across Europe. * Product Curiosity - A genuine passion for UX/UI, technology, and understanding how a product works under the hood. You enjoy bridging the gap between engineering logic and legal frameworks. * Strategic Risk-Taking - Ability to make decisions in ambiguous, fast-paced environments. You provide risk-adjusted recommendations, not just a list of legal restrictions. * Communication & Influence - Exceptional communication skills with the ability to distill dense legal concepts into clear, actionable advice for product managers, engineers, and executives. * Language Proficiency - Full professional fluency in English. Experience working in international environments or advising on cross-border European rollouts is a major asset. CareAbout: how we support your impact We move fast, and evolution never stops. It's a fun ride, but it can be challenging. To make sure our people truly thrive, we're committed to making their lives easier, both in the office and out in the world. That's why we created CareAbout: * ❤️ Health (Private insurance for you and your family, psychological support with Serenis, mental health workshops) * 💰 Financial resources (Stock Option Plan, Meal vouchers, Relocation support if you’re moving countries) * ⚙️ Growth and development (Professional development programs, Internal mobility, Language courses with Preply) * 🌱 Flexibility (Unlimited PTO, Hybrid working policy*, Flexible working hours) * 👨👩👧 Family (Enhanced parental leave, Additional leave for child sickness) *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Our values and pillars aren't just fancy words on a page - they really shape everything we do. Explore them here. #LI-Hybrid #LI-VR1 By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally. The Role: As a Site Reliability Engineer, you’ll be helping to drive our product and engineering department forward, ensuring reliability on different parts of the Paddle platform and helping our Engineers to work better and more efficiently. Paddle SRE team’s role is “Everything SRE”, with a focus on infrastructure, reliability standards, and practices. The SRE team is part of the Platform function. By following this model: * It’s easy to spot patterns and draw similarities between services and projects. * We act as a glue between disparate product teams, creating solutions out of distinct pieces of software. * Enable product engineers to use DevOps practices to maintain user-facing products without divergence in practice across the business. * Define production standards as code and work to smooth out any sharp edges to greatly simplify things for the product engineers running their services. You are empowered to use the right tech for the job. You’ll have the freedom to input into what technology and tooling are used and educate the rest of your colleagues accordingly. As an SRE, we want you to be a driving force of improving and automating how our product teams develop software at all stages of its lifecycle, which we strive to achieve with strong collaboration and communication with our fellow engineers. Tech Stack: * Go for our new services * PHP Laravel for our Classic system * Aurora MySQL and PostgreSQL for persistent data storage * Docker in production and local development * AWS ECS Fargate for our runtime * AWS SQS for asynchronous message queues * AWS EventBridge for our event bus * Redis for key/value store * Terraform for resource management * Honeycomb, SLOs and OpenTelemetry for our observability needs * Cloudflare for our firewall and DNS server What you'll do: * Develop and maintain tools to maximise engineering efficiency; such as but not limited to automating deployment infrastructure and database upgrades * Seek out processes that can be improved with automation and have internal Developer Experience as a main driver. Collaborate and enable engineers to do their jobs more efficiently, working with other engineers on a regular basis * Create, maintain and test our system disaster recovery process, including tooling to automate the process * You’ll be able to choose from a selection of AI tools to support day-to-day work (e.g. code generation, investigation, automation, and documentation), and we’ll back sensible experimentation with the right guardrails. * Handle production incidents, author blameless postmortems and enrich operational playbooks and runbooks * Monitoring, alerting, and SLO tracking; hands-on SRE work, not just DevOps-style monitoring * Run performance investigations (load testing, bottleneck analysis) and drive tuning across apps, data stores and AWS. * Own cost optimisation workstreams: right-sizing, autoscaling policies, workload scheduling, storage tiering, and identifying waste across ECS/Fargate, RDS/Aurora, SQS and observability. * Be an advocate of the GitOps methodology We'd love to hear from you if you: * A software development background, with experience shipping and operating production services, plus strong fundamentals in testing, code review, CI/CD, and debugging. * Have experience working across the AWS ecosystem, partnering closely with AWS Solution Architects and subject-matter experts to design, review, and operate production systems * A curiosity about AI and how it’s reshaping software development. * Collaborative, security-minded, and detail-oriented. We move quickly, so you’ll thrive if you enjoy a fast-paced environment and take pride in doing things the right way. * Knowledge of platform and ops concepts such as networking and Linux administration * Experience working with microservices and distributed systems at scale * Experience with monitoring tools: we use Opentelemetry, Honeycomb, Grafana, Pingdom and Incident.io Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. Our Values * Paddle Together - “None of us, is as smart as all of us” * Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” * Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs” Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Strategic Account Director (Perm, UK, Remote) This is a permanent full time remote opportunity for those based in the UK. Please note there may be occasional travel required. ABOUT NEARFORM Nearform is an independent team of data and AI experts, engineers, and designers who build intelligent digital solutions and capabilities at pace. We create AI‑enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact. Our deep expertise in solving complex digital problems, along with our collaborative, people‑first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI. Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media O2, and Walmart. THE ROLE Nearform has worked with this Client for over a decade. They are one of our most strategically important clients — a Client that we both sell to (as a direct client) and sell with (as a partner taking joint propositions to their end-clients). We're hiring a Strategic Account Director to own the commercial growth of this account. This is a senior, hands-on role: equal parts business developer, marketer, account strategist, and trusted operator inside one of Nearform's most important relationships. You will be the commercial centre of gravity for everything Nearform does with this Client. PRIMARY RESPONSIBILITIES * Own the executive relationship. Build and maintain a network of senior sponsors across the Client’s consulting and technology leadership teams, creating new advocates for Nearform and deepening executive engagement over time. * Own the business development plan. Build, maintain, and execute a multi-year account plan with clear targets, named opportunities, and a credible path to growth. * Win new business, across both sides of the relationship. Lead pursuit of new opportunities — directly into this Client and jointly into their end-clients — from origination through to close. * Bring commercial framing to technical pursuits. Partner with Nearform's Technical Directors and Solutions leaders to translate strong technical propositions into compelling commercial cases that win. * Manage marketing for the account. Own how Nearform shows up in and around this Client — joint content, co-branded propositions, events, case studies, and the steady drumbeat of presence that keeps us front of mind. * Define and align the account management model. Agree with the Client (and internally) how the relationship is governed — who meets whom, on what cadence, with what outcomes — and keep that model healthy as the account scales. * Be a commercial face of the relationship. Build and maintain senior stakeholder relationships across this account, and act as the internal owner of the commercial health at Nearform. * Forecast, report, and run the rhythm. Maintain accurate pipeline, forecast confidently, and run the operational cadence (QBRs, pipeline reviews, account standups) that keeps the account predictable. * Work with local GTM teams where appropriate so we are bringing local intimacy with global consistency. EXPERIENCE GUIDELINES Commercial track record * Demonstrable experience growing a strategic enterprise account, ideally one that combines direct selling and partner/channel motions * Track record of winning new business in a services or technology environment — not just managing existing revenue * Comfortable owning a number and forecasting against it Consulting and Partner fluency * Has worked with, in, or alongside consulting firms — understands how they sell, how they buy, and how to be useful to them in front of their clients * Knows how to navigate a "sell-to and sell-with" relationship without confusing the two * Knows how to elevate the partnership-building dimension to develop and execute joint GTM strategies with the client by identifying repeatable plays, solution offerings and routes to market that creates growth for both organisations. AI and technology background * Strong working knowledge of modern technology delivery — software engineering, cloud, data, and (especially) applied AI * Credible in technical conversations: doesn't need to architect the solution, but can shape, qualify, and commercially frame it * Conversant in the AI landscape as it applies to enterprise — agents, AI-native engineering, the difference between hype and production Operator instincts * Plans the work and works the plan — strong account-planning discipline * Confident running marketing for an account: brief, prioritise, and partner well with central Marketing * Builds trust quickly with senior stakeholders, internally and externally * Comfortable holding the commercial line in a room of technical specialists, and the technical line in a room of commercial buyers NICE TO HAVE * * Existing relationships in the management consulting ecosystem * Experience standing up or refining an account management operating model * Background that includes time in a delivery or technical role earlier in career BENEFITS * Competitive employee benefits package. * Work remotely; there is a genuine dedication to work/life balance. * Work flexibly; flexible working culture allows you to work around what matters – for example, family commitments. * Access to wellness resources and support, including confidential advice and wellbeing initiatives. Although widely dispersed, Nearformers are a tightly‑knit team that trusts one another and cares about colleagues. There are regular opportunities to connect in person at company events, and the culture builds on open‑source origins, promoting the sharing of thoughts, knowledge and ideas. Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.