Legal Product Counsel (Relocation to Milan/Luxembourg)

Paddle

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better.  We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally.  The Role:   Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages payments and billing, with a best-in-class developer-first approach, so that we can take this burden from our customers. Paddle is a financially-critical system used by a global customer base, processing hundreds of millions of dollars per month, so there is no shortage of interesting challenges. Software Engineers at Paddle are not just programmers, we are problem solvers. We expect engineers to take initiative, as part of a small team, from an initial concept, scoping, implementation, right through to rollout and ongoing ownership. This requires initiative, creative thinking, and clear communication, as well as strong technical ability. We often work with a range of other teams including Data/Analytics, Infosec, Platform (SRE), Risk, Finance and many other product teams other than your own. You will collaborate alongside other engineers, product designers, data analysts, and legal and finance experts to have real impact. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success. What you'll do:  * Contribute high-quality Go code in a large codebase, in both existing and brand new services. * Collaborate with other engineers and non-technical colleagues, as well as working independently, with excellent written and verbal communication. * Build features to a high standard from initial concept and planning right through to rollout * Help to continuously improve the quality, reliability, and performance of Paddle’s high-traffic event-driven system * Act like an owner: you’re responsible for getting your code to production, supporting and monitoring it over time, and helping to keep our AWS infrastructure efficient We'd love to hear from you if you: * Have some experience with Go (our interview is Go-based) * Have a proactive attitude towards finding ways to improve the code and team processes * Have attention to detail, and an eye for edge-cases, without always relying on coding agents * Are someone who takes pride in what you build * Are intellectually curious about the intersection of payments, finance, technology Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. Our Values * Paddle Together - “None of us, is as smart as all of us” * Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” * Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs” Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Paddle

WHAT DO WE DO? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally. THE ROLE: We are looking for a highly motivated self-starter who will bring with them a solid background in leadership, process optimisation and onboarding risk management in a fast-paced, ever-changing environment. You will manage our Onboarding Risk team, with analysts and leads across 3 different regions (NA, UK/EU, APAC). The Onboarding Risk team is the first line of defence for identifying fraud and payment-related risks during account onboarding. As the Onboarding Risk Manager, you will report to and support the Head of Risk & Compliance to identify and drive improvements to ensure our risk processes are holistic, compliant, and of exceptional standards. Your key responsibilities will be: * Lead the day-to-day operations of the Onboarding Risk team, ensuring consistent, high-quality risk decisions and throughput * Manage, coach, and develop team members and team leads; set clear goals, feedback rhythms, and performance standards * Provide expert support on complex or high-risk applications, including escalations and judgement-based decision-making * Own onboarding risk procedures: document, maintain, and continuously improve processes, controls, and playbooks * Build strong relationships across Risk and with key internal and external stakeholders to enable effective decisioning and smooth execution * Oversee and strengthen onboarding risk management, ensuring policies and controls are applied effectively and proportionately In addition to your key day-to-day responsibilities you will also collaborate with the Legal, Support and Product teams in projects to help improve the Risk & Compliance function at Paddle. You will also have the opportunity to assist with recommendations or decisions on company risk-related matters with the Head of Risk & Compliance. Previous experience in line management is required as you will work to support the growth and development of the teams. Knowledge of scheme rules and legislation around acquiring would be beneficial as well as any prior experience building/updating risk related processes. This role is ideally based in the UK, but we are willing to consider applications +/- 1 GMT. WHAT YOU'LL DO: * Line manage the Onboarding Risk function across all regions, aligning priorities, coverage, and decision standards * Act as a subject-matter expert for onboarding processes (KYB, KYC, Screening, Final Reviews), risk assessment, and decisioning frameworks * Partner closely with leaders and peers beyond your immediate domain (Sales, Customer Support, Operations, and Engineering) to ensure onboarding delivers both strong risk outcomes and an excellent customer experience * Manage and influence key cross-functional relationships to unblock decisions, resolve issues, and drive process improvements * Develop, implement, and maintain onboarding processes and procedures—documenting internally and externally where needed * Demonstrate broad knowledge of cross-functional dependencies, aligning processes to optimise outcomes for the Onboarding Risk queues. * Handle complex escalations, make sound judgement calls (including with incomplete information), and ensure decisions are well-reasoned and appropriately recorded * Communicate clearly and concisely with stakeholders at all levels, including translating risk decisions into customer-appropriate narratives where required * Provide expertise on Card Scheme rules and relevant global payments legislation, and ensure processes reflect evolving requirements * Evolve the KPI structure in collaboration with the Head of Risk & Compliance, ensuring the team meets their goals while fostering a supportive and inclusive environment. WE'D LOVE TO HEAR FROM YOU IF: * You have 4+ years experience in Onboarding or Credit Risk spaces * You have 2+ years experience working in Merchant Acquiring, E-Commerce, or a similar role at a FinTech * You have 3+ years experience in team management * You are comfortable working with teams in multiple time zones * You have a positive attitude and enjoy supporting and nurturing others * You bring solutions to the table and you aren’t afraid to point out where we’re going wrong * You have excellent communication skills, and are a fluent English speaker/writer * You love reading and learning about new ways of doing things. There’s always a better way * You’re comfortable with a little chaos and uncertainty. We move fast and sometimes decisions are made quickly and without all of the information * You have experience and understanding of scheme requirements (desired, but not required) * You’re comfortable with using Artificial Intelligence in everyday processes Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. Our Values * Paddle Together - “None of us, is as smart as all of us” * Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” * Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs”   Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members generous holiday leave and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Kyra

ABOUT KYRA Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. Join our Talent Pool Kyra · Global · Full-time Kyra sits where creators and brands meet. One side of the business runs influencer campaigns end to end. The other builds our subscription product, the platform behind them. Both are growing fast, which is where you come in. Don't see a role that fits right now? If you'd still like to build with us down the line, join our Talent Pool. This is a big year for us. We're hiring across the business as both sides scale. Most of our roles are London-based and need existing UK right to work, but we also hire across the US and Europe, and some roles can sit anywhere. The Talent Pool is how we keep track of brilliant people before those roles go live. We hire across: * Product and Engineering * Sales * Client Success * Campaign Management * Strategy * Marketing / Growth * Paid Media * Project Management * Operations, including Finance, Legal, and People and Recruitment * To be defined - you think we're missing a role, and you've got the idea for it What's a Talent Pool? It's a group of people who want to register their interest in joining Kyra in the future. It keeps us in touch with you for new roles, hiring events, and everything else going on here. How does it work? It's our first stop when we start hiring. We search the pool and reach out to relevant people before we advertise a role anywhere else. Anyone can join, whatever your experience or background. We do the filtering on our side. So I'll hear about new Kyra roles first? Often, yes. We go to the Talent Pool before we open a role up publicly. I don't work in one of those teams, can I still apply to join? Yes. The pool is for every function and every level. Join once and we'll get in touch when we have something that fits. How do I join? Submit your CV below. We'll take it from there and reach out when we have something that fits. 💟 Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy.