Engineering Manager

Engineering Manager - Orchestration

Primer

An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform. Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on. Watch our showcase > Read up on our $100m Series C Learn more about our culture > WHAT TEAM WILL YOU BE JOINING? A Primer payment is worth so much more than a regular payment. In the Orchestration team we build the engine that powers intelligent, seamless, and reliable payments — across any provider, method, or market. We own the full orchestration layer: routing decisions, fallback logic, and the smart infrastructure that makes every payment perform at its best. This team covers everything from checkout and payment processing through to tokenization, authentication, fallback logic, developer tooling, and workflows.   WHAT WILL YOU BE DOING? * Lead a cross-functional team spanning frontend, mobile and backend, helping engineers grow beyond their original specialism and supporting them as they pick up unfamiliar parts of the stack * Own a defined area of software architecture, taking responsibility for delivery, quality, and technical direction * Run an effective development process: sprint health, delivery cadence, incident response, postmortems, and a sustainable on-call rotation that doesn't burn people out * Grow the engineers on your team through regular feedback, performance conversations, and stretch assignments that actually move people forward * Work closely with product to scope initiatives, identify risks, and prioritise deliverables, giving clear heads-up when capacity is constrained * Stay close enough to your team's technical work to ask the right questions, spot risks early, and contribute meaningfully to design discussions without becoming a bottleneck * Define the right metrics for your team's systems, use them to explain performance, catch variance, and drive improvements before they become incidents * Handle the difficult conversations, whether that's performance issues, interpersonal friction, or delivery risk, before they become problems that need escalating WHAT WE'RE LOOKING FOR * Comfortable leading a cross-functional team. Either you've managed engineers across frontend, mobile and backend before, or you're genuinely open to it and to ramping up on the parts of the stack you know less well * A background as a software engineer, with hands-on experience building and shipping production systems. This is a hard requirement. * Experience managing a team of engineers, with a track record of building effective development processes and growing individual contributors * Technically credible enough to evaluate design decisions, challenge assumptions, and be taken seriously by strong engineers, without needing to be the most technical person in the room * Comfortable with operational ownership: on-call culture, incident management, postmortems, and the unglamorous work of keeping systems healthy * Clear, direct communication with stakeholders and leadership, including knowing when and how to escalate and when not to * Able to operate with meaningful autonomy: you don't need a playbook for every situation, but you know when to ask for one Nice to have: * Direct experience managing full-stack or cross-functional teams across both frontend and backend * Experience in fintech, payments, or a similarly regulated and high-stakes technical domain * Familiarity with distributed systems and the trade-offs that come with high-throughput, high-availability infrastructure ✅ A TYPICAL INTERVIEW PROCESS * An initial intro call with a Talent Partner * An interview with the Hiring Manager * Challenge Stage - Contextualised to the role * A final, values-alignment interview WHAT'S THE CULTURE LIKE AT PRIMER? We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants. We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities. The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone. OUR BENEFITS 🌍 We are fully remote and globally distributed; and have been since day one 💰 Competitive share options 🌴 Uncapped holiday, with 25 days minimum to be taken 🗣️ Co-working space access across major cities 📅 Workations & Company Retreat 💻 The best equipment for your role 🏠 £500 towards your home office setup 🔎 Generous learning budget 🏥 Private Medical Insurance 📈 A broad set of additional perks and benefits (depending on location) DON’T MEET EVERY SINGLE REQUIREMENT? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.

Engineering Manager - Account Experience

Primer

An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform. Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on. Watch our showcase > Read up on our $100m Series C Learn more about our culture > Which team will you be joining? The merchant experience is only as good as the platform behind it. In the Account Experience team we build and own the full platform that merchants use to interact with Primer, from initial setup through to day-to-day operations, and increasingly through Primer AI Companion as a first-class interface. The team covers Primer Companion, Merchant Account Setup, Monitors, Workflows, Auditing, and the cross-cutting platform concerns that keep the merchant experience cohesive and consistent. You'll lead this team as its Engineering Manager: owning delivery, growth, and technical direction across that surface, reporting into engineering leadership and working alongside Product and your EM peers. It's a genuinely broad remit at a point where the merchant platform is being reshaped around Companion, so the decisions you make about architecture, priorities, and how the team operates will define how thousands of merchants experience Primer day to day. What will you be doing? * Own delivery end to end for the Account Experience surface, holding the team to a consistent bar on quality, reliability, and pace without becoming the bottleneck yourself. * Lead, coach, and grow the engineers on your team: career development, feedback, performance, and creating an environment where high-calibre people do their best work. * Stay technically credible. You'll review design decisions, contribute to architecture discussions, and help engineers make sound trade-offs on scalability, latency, and data integrity, rather than managing from a distance. * Partner with Product to shape a realistic roadmap, surface risks early, and protect the team from over-commitment while still moving fast. * Drive operational excellence across systems handling real payment volume: monitoring, incident response, and high-quality post-mortems that actually close out their follow-ups. * Help shape how Primer Companion matures as a first-class merchant interface, balancing new surface area against the platform you already own. * Hire. As Primer scales through its Series C plan, building and calibrating a strong team is a core part of the job, not a side task. What we're looking for * Experience managing a team of software engineers, with real accountability for their delivery, growth, and performance, not just coordination. * Enough technical depth to be respected by strong engineers: you can interrogate a system design, spot the wrong trade-off, and tell when the information you've been given doesn't add up. * A background building and operating backend or platform systems at scale, where reliability and correctness genuinely mattered. * Comfort operating with high autonomy and little process: you resolve ambiguity rather than wait for it to be removed. * The judgement to know when a change is significant enough to pull in Staff Engineers or trigger a design review, and the credibility to hold that line. Nice to have: * Exposure to payments, fintech, or other complex infrastructure domains, though depth of engineering leadership matters more than the specific industry. * Experience building product surfaces backed by AI, given where Companion is heading. You may not like it here * Primer is remote-first. There's no office to walk into for context or a read on how things are going, and that applies doubly when you're the one your team looks to for direction. * You are the escalation point. When something in your area breaks, it is your team's problem to understand and fix, and ultimately yours to own. * We keep the management layer thin. You won't have a large support structure above you removing obstacles, and you're expected to stay close enough to the technical work to lead it credibly. * The platform you're inheriting carries real complexity. You'll be expected to deal with it thoughtfully and keep raising the bar, not work around it. ✅ A TYPICAL INTERVIEW PROCESS * An initial intro call with a Talent Partner * An interview with the Hiring Manager * Challenge Stage - Contextualised to the role * A final, values-alignment interview WHAT'S THE CULTURE LIKE AT PRIMER? We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants. We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities. The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone. OUR BENEFITS 🌍 We are fully remote and globally distributed; and have been since day one 💰 Competitive share options 🌴 Uncapped holiday, with 25 days minimum to be taken 🗣️ Co-working space access across major cities 📅 Workations & Company Retreat 💻 The best equipment for your role 🏠 £500 towards your home office setup 🔎 Generous learning budget 🏥 Private Medical Insurance 📈 A broad set of additional perks and benefits (depending on location) DON’T MEET EVERY SINGLE REQUIREMENT? At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.

Lead Talent Partner - Engineering

tem

📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🚀 THE ROLE We're hiring a Lead Talent Partner - Engineering to reset how tem hires engineers, and to make us dramatically faster at landing senior talent without dropping our bar. We already hire to a high bar. What we need now is speed, especially at senior and staff level, where the best people move quickly and the old playbook is too slow. This role is not about lifting and shifting a "good" engineering hiring process from somewhere else. It is about rethinking, from first principles, how tem finds, attracts and converts the best engineers, and owning that outcome. You will own most engineering hires and the workforce planning behind them, with support from our Head of Tech Talent on the most senior roles. You will have real freedom to challenge the status quo: creative, brand-led attraction, a sharper process, and a serious focus on data. Hackathon interview days, bold employer-brand campaigns, whatever gets great engineers through the door faster is on the table. You will report into our Head of Tech Talent and work day to day with engineering GMs and managers across the business. In your first 12 months, you might: * Take ownership of most engineering hiring and the workforce planning behind it, across Rosso, Platform and the wider engineering teams. * Cut time-to-hire at senior and staff level, without lowering the bar we are known for. * Reset how we attract engineers, running experiments most companies never try, from hackathon interview days to bold employer-brand campaigns. * Build the data and metrics that show what is working, where we lose time, and where our best hires actually come from. * Design AI and agent-assisted workflows that speed up sourcing, screening support and pipeline management, while keeping human judgement on every final decision. ⚡ RESPONSIBILITIES * Reset the bar: rethink how tem finds and converts engineers from first principles, and run bold experiments rather than copying other companies' playbooks. * Own speed at senior level: take accountability for time-to-hire on senior and staff roles, and strip out the friction that slows great people down. * Lead employer brand and attraction: build tem's reputation as a place the best engineers want to join, through creative, brand-led campaigns and events. * Own the pipeline: run proactive, passive-first sourcing and creative routes to talent and keep a pipeline ahead of demand. * Own workforce planning: partner with engineering GMs to plan headcount, turn vague needs into sharp specs, and calibrate what good looks like. * Run on data: own hiring metrics end to end, use them to find bottlenecks, prove what works, and keep raising both speed and quality. * Put AI to work: design AI and agent-assisted talent workflows that scale the repeatable and free up human judgement for the calls that matter. ✅ REQUIREMENTS Must-Haves * A track record of making senior or technical hiring faster, without dropping quality, and you can show the before and after. * A builder and challenger who has reset or reinvented how a team hires, rather than just running an existing playbook. * Creativity in how you attract talent, through employer brand, campaigns, events or other unconventional routes that have actually landed hires. * Strong technical calibration, so you can read engineering signal, hold your own with engineering managers, and tell good from great. * Genuinely data-led, building and using hiring metrics to find bottlenecks, prove what works, and drive decisions. * Fluent, deliberate use of AI to work faster, plus the composure to own workforce planning and most hires in a fast-moving, sometimes chaotic environment. Desirable * Experience building employer brand or talent marketing that moved the needle on senior hiring. * Experience hiring in a regulated or complex domain such as energy, fintech or payments. * Familiarity with Ashby or similar structured hiring tooling. ✨ BENEFITS & PERKS: * Competitive salary - we review salary bands twice per year. * Stock Options - everyone on the team has ownership in our mission. * 25 days holiday + public holidays - Swap public holidays for ones that matter most to you. Plus, get an extra day off for your birthday 🎉. * Remote & flexible working - We’re fully remote and distributed around Europe with clear core hours, and no internal meetings on Friday afternoons. * Home working & wellbeing budgets: * Up to £1,200 / €1,200 annually to upgrade your remote setup (co-working passes, equipment, etc.). * Up to £150 / €150 monthly on anything that supports your wellbeing - from therapy to gym memberships to meditation apps.   🗣️ INTERVIEW PROCESS: Our processes normally take around 2-3 weeks from first call to offer - please let us know about any adjustments to timelines that may be required. 1. First call with our Talent Team (20 Mins). This is to understand your experience, motivations, and discuss the role in more detail. 2. Behavioural Interview with the hiring manager (30 Mins). This is your chance to really understand the role, the expectations, and ensure alignment on ways of working. 3. Technical Interview with the Team (45 Mins). You’ll meet with potential peers in this session and will discuss technical topics and experiences. 4. Culture-Add Interview with Stakeholders (45 Mins). The final session will be with two cross-functional stakeholders, and will explore how your values align with ours, and is designed to be a genuine two-way conversation, your chance to understand what it’s really like to work at tem. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.