
Primer · United Kingdom
An Introduction to Primer Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce com...
An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce
complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best
companies rely on.
Watch our showcase >
Read up on our $100m Series C
Learn more about our culture >
The merchant experience is only as good as the platform behind it — and most of that experience is the interface itself.
The Account Experience team builds and owns the full platform merchants use to interact with Primer — from initial setup through
to day-to-day operations, and increasingly through Primer AI Companion as a first-class interface. The team spans several
connected areas: Primer Companion, Merchant Account Setup, Monitors, Workflows, Auditing, and the cross-cutting concerns that keep
the whole merchant experience cohesive.
As Staff Engineer you'll set front-end technical direction across these areas, not within a single one. You'll work across 2-3
teams, partner with multiple stakeholders, and stay hands-on in the implementation that matters most. The team runs a 'you build
it, you own it' model: engineers own their work from design through to production.
The stack includes TypeScript, React, and modern front-end tooling, sitting on top of services in Python, AWS, Kubernetes, and
Terraform.
decisions through to hands-on implementation where it counts
characteristics that hold up as the surface area grows
conversational surface feel native to the platform
design-system foundations that stop the areas drifting apart
front-end bar around you
concerns, not afterthoughts
opportunities are material
just within one
applications
component-system design
title
engineers as an equal
non-technical stakeholders
specific industry
to be handed to you
with real architectural weight
We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people
who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering
success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We
invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including
workations, our annual company retreat, and access to co-working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a
meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong
onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face
alone.
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Uncapped holiday, with 25 days minimum to be taken
🗣️ Co-working space access across major cities
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits (depending on location)
At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your
experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for
this or other roles.
Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to
discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or
belief, gender identity, marriage and civil partnership, or any other background or belief.
ABOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: * Tide is available for UK, Indian, German and French SMEs * Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly * Over $300 million raised in funding * Over 2,800 Tideans globally * Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 * We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE ROLE Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact. We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction. AS A STAFF ENGINEER YOU WILL: * Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration * Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most * Work with product, data, platform, and security teams to productionise shared AI capabilities * Design services that are reliable, secure, observable, and easy for other teams to adopt * Help shape reusable engineering patterns for AI-enabled workflows WHAT WE ARE LOOKING FOR: * Strong backend or platform engineering experience in production environments. * Good judgement across APIs, distributed systems, cloud infrastructure, and service design. * Experience integrating internal and third-party platforms. * Comfort working in ambiguity and turning emerging needs into robust platform components. * Strong focus on quality, reliability, and developer usability. * Experience with AI infrastructure or orchestration is helpful, but not essential. * Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential. * Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories OUR TECH STACK: * Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) * Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable * Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) * Docker, Terraform, EKS used by the Cloud team to run the platform * DataDog and Rollbar to keep it running * GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks * Angular 2+ with ngrx on Web, Flutter for the Mobile App * Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management WHAT YOU'LL GET IN RETURN * Flexible working options * Group Life Insurance * Vitality Health Insurance, with a proactive focus on mental and physical wellbeing * 25 days holiday with the ability to buy extra days * 3 days for L&D or volunteering time off per year * We invest in your development with a £1,000 professional L&D budget per year * Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution * Spacious brand-new office near Old Street with an all-day snacks bar * Enhanced family-friendly leave * Sabbatical leave TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that: * Tide does not charge any fees at any stage of the recruitment process. * All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel. * Communication from Tide will only come from an official @tide.co email address. * Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf. If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process. Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy. Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🏅 THE ROLE: We’re looking for Staff Engineers to accelerate product delivery and enable scale across our customer acquisition, customer success and developer experience platforms. You’ll contribute through hands-on coding, drive architectural direction, and raise the technical bar across the team. In your first 12 months, you’ll lead the development of systems that redefine how brokers, customers, and internal teams interact with energy services - from real-time pricing workflows to intuitive self-serve tools. You’ll help us launch new products that streamline onboarding, improve service transparency, and lay the groundwork for rapid, sustainable growth. 🚀 RESPONSIBILITIES: * Build with impact: Architect and deliver end-to-end systems, from internal automation to customer-facing portals, ensuring they are scalable, fast, and user-friendly. * Own the platform: Improve and extend core platforms and developer tooling, making it easier for teams to build, test, and ship quality software. * Drive innovation: Rapidly prototype and iterate on new workflows and product ideas that expand our offering and improve the broker and customer journey. * Partner cross-functionally: Collaborate with Product Managers, Designers, and other Engineers to scope, design, and deliver high-impact solutions. * Raise the bar: Lead by example through code reviews, mentorship, and championing engineering best practices across the team. 🎯 REQUIREMENTS: Must-Haves: * Track record in fast-paced environments: Experience as a Senior or Staff Engineer in a high-growth startup or scale-up, with a strong bias toward shipping. * System design at scale: Proven ability to design and build complex systems that power both back-end automation and front-end experiences. * Modern tech expertise: Deep experience with Python, Node.js, and AWS serverless architecture (e.g., Lambda, API Gateway, DynamoDB). * Front-end capabilities: Skilled in developing responsive, performant front-ends using modern JavaScript frameworks such as React. * Product-minded mindset: Experience working closely with product and design teams to solve user problems, not just deliver features. * Can deal with ambiguity: Comfortable navigating changing priorities and incomplete information to make strong technical decisions. Desirable: * Exposure to the energy sector or other regulated industries. * Experience building internal tools or platforms for brokers, sales teams, or support agents. * Familiarity with real-time data processing or agentic/AI-driven systems. ✨ BENEFITS & PERKS: * Competitive salary - our current band for this role is £104,000 or equivalent in local currency. * We review salaries twice a year using real-time market data, with transparent, consistent pay for the same role and level. * Stock Options - everyone on the team has ownership in our mission. * 25 days holiday + public holidays - Swap public holidays for ones that matter most to you. Plus, get an extra day off for your birthday 🎉. * Remote & flexible working - We’re fully remote with clear core hours, and no internal meetings on Friday afternoons. * Home working & wellbeing budgets: * Up to £1,200 / €1,200 annually to upgrade your remote setup (co-working passes, equipment, etc.). * Up to £150 / €150 monthly on anything that supports your wellbeing - from therapy to gym memberships to meditation apps. 🗣️ INTERVIEW PROCESS: Our processes normally take around 2-3 weeks from first call to offer - please let us know about any adjustments to timelines that may be required. 1. First call with our Talent Team (30 Mins). This is to understand your experience, motivations, and discuss the role in more detail. 2. Behaviour Interview with our Engineering Managers (60 Mins). This is your chance to really understand the role, the expectations, and ensure alignment on ways of working. 3. Technical Interview with the Team (75 Mins). You’ll meet with potential peers in this session and will discuss technical topics and experiences. 4. Culture-Add Interview with Stakeholders (45 Mins). The final session will be with two cross-functional stakeholders, and will explore how your values align with ours, and is designed to be a genuine two-way conversation, your chance to understand what it’s really like to work at tem. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.
📈 Who We Are: We are rebuilding the energy transaction, making it transparent and fair. Our goal is to put power back where it belongs, in the hands of customers and to take on one of the most critical problems of our century, access to low cost electricity. tem exists to fix a broken global energy market that’s long favoured legacy operators, intermediaries, and opaque pricing. Today’s electricity system was not designed for rapid decarbonisation, AI-driven efficiency or fair access for the actual users - businesses and generators. We’ve built the first AI native transaction infrastructure to reinvent how electricity is bought, sold and priced. Our technology is designed to cut out the inefficient fees, automate complex market flows, and bring transparency and fairness to energy transactions at scale. In late 2025, after extraordinary growth, we closed a $75 million Series B - led by Lightspeed Venture Partners with participation from Albion, Atomico, Allianz, Hitachi Ventures, Hitachi Ventures, Schroders Capital and others - positioning us for global expansion, deeper product innovation and category leadership. We’re scaling internationally and building toward a future where AI-driven infrastructure is foundational to electricity markets worldwide. Since launch, our modern utility product, known as RED, has already facilitated thousands of business customers and billions in energy transaction value, proving that modern software and AI can transform an industry built on legacy systems. At tem, we’re not just building another energy company, we’re rearchitecting market infrastructure so that transparency, efficiency and sustainability become the default, not the exception. 🏅 THE ROLE: We're hiring a Senior Staff Software Engineer for Origination & New Products. This is a hands-on technical leadership role, not a people-management one. You'll lead the Origination & New Products squad through ambiguous, no-precedent build work - deep Rosso integration, pricing capability, and deal-gating risk tooling. You won't own hiring, performance, or comp for anyone in the squad; you'll lead through technical direction, judgement, and execution. Beyond the squad, you'll be a strategic partner to the Engineering Manager, turning company-level targets into engineering outcomes - starting with growing origination volume through new products over the first 12 months, and later supporting the team as Sell Side expands internationally. You'll lead a new three person squad to help you deliver your goals. You will: * Own the delivery for new product categories * Lead technically through execution - design, build, and ship alongside the squad, not just direct it. * Translate ambiguous, commercially-driven problems into a shape the squad can deliver against. * Partner with commercial and product stakeholders to keep new-product work tied to real pipeline outcomes. * Mentor the squad's engineers and raise technical standards, without owning their performance or career progression. You will report into the Engineering Manager, Sell Side. 🚀 RESPONSIBILITIES: Lead through execution * Drive the Origination & New Products squad's technical direction on deep integrations with other internal services * Stay hands-on: design, build, and review the hardest parts of the new-product build sequence yourself. * Take a company target ("grow origination volume through new products") and break it into a sequenced, deliverable plan without needing to be told how. Build for ambiguity and risk * Design systems for categories that don't exist yet at tem - Unlocking TWh’s of new pipeline - where the spec is being written as you go. * Make judgement calls on commercial risk in deal-gating tooling, not just deliver what's asked. * Prevent domain drift as new product categories are added, keeping shared language and clear boundaries. Partner beyond the squad * Work directly with the Engineering Manager and commercial stakeholders to keep new-product delivery tied to origination pipeline outcomes, not just shipped features. * As Sell Side expands internationally, represent the technical view in conversations with new-market stakeholders and partners. * Mentor engineers in the squad and raise engineering standards, while staying on the individual-contributor track. 🎯 REQUIREMENTS: Must haves * Proven technical leadership at Staff or Senior Staff level, with evidence of leading complex, ambiguous initiatives to real business impact - not just technical execution in isolation. * Comfort operating without a spec: able to take a broad, undefined opportunity and shape it into something buildable. * Sound commercial judgement - able to reason about deal risk and revenue impact, not just delivery. * Deep enough platform fluency to integrate against a complex, business-critical system * Track record leading a squad or team technically through direction and mentorship, without necessarily holding formal people-management responsibility. * Strong written and verbal communication - comfortable being the technical voice in front of commercial stakeholders and, over time, external partners. * Comfortable in our core stack: Python, AWS serverless (Lambda, API Gateway, DynamoDB, EventBridge), and event-driven architectures - the same stack Rosso and the rest of Sell Side build on. Bonus points * Experience in energy, fintech, or another regulated, high-stakes commercial domain. * Experience taking a product or company into a new international market. * Exposure to workflow orchestration, event-driven systems, or real-time pricing engines. * Experience originating new product lines from scratch rather than only scaling existing ones. ✨ BENEFITS & PERKS: * Competitive salary - our current band for this role is £117,850 or equivalent in local currency. * We review salaries twice a year using real-time market data, with transparent, consistent pay for the same role and level. * Stock Options - everyone on the team has ownership in our mission. * 25 days holiday + public holidays - Swap public holidays for ones that matter most to you. Plus, get an extra day off for your birthday 🎉. * Remote & flexible working - We’re fully remote with clear core hours, and no internal meetings on Friday afternoons. * Home working & wellbeing budgets: * Up to £1,200 / €1,200 annually to upgrade your remote setup (co-working passes, equipment, etc.). * Up to £150 / €150 monthly on anything that supports your wellbeing - from therapy to gym memberships to meditation apps. 🗣️ INTERVIEW PROCESS: Our processes normally take around 2-3 weeks from first call to offer - please let us know about any adjustments to timelines that may be required. 1. First call with our Talent Team (30 Mins). This is to understand your experience, motivations, and discuss the role in more detail. 2. Behaviour Interview with our Engineering Managers (60 Mins). This is your chance to really understand the role, the expectations, and ensure alignment on ways of working. 3. Technical Interview with the Team (75 Mins). You’ll meet with potential peers in this session and will discuss technical topics and experiences. 4. Culture-Add Interview with Stakeholders (45 Mins). The final session will be with two cross-functional stakeholders, and will explore how your values align with ours, and is designed to be a genuine two-way conversation, your chance to understand what it’s really like to work at tem. We welcome applications from people of all backgrounds, experiences, and identities, including those that are traditionally underrepresented in the tech and energy sectors. If you’re excited about this role but not sure you meet every requirement, we’d still love to hear from you. Your unique perspective could be exactly what we’re looking for.