Glendale, AZ, USA•Posted: Jul 18•Deadline: Aug 17
Program Supervisor
A New Leaf is committed to empowering individuals and enriching communities through transformative services. Our core
values—Compassion, Passion for Results, Collaboration, Accountability, Integrity, and Conscientiousness—guide us in creating
meaningful, lasting impacts in the communities we serve.
Pay Rate: $24.00 per hour
Schedule: Monday - Friday; 10:00am-6:00pm
Flexibility for weekend availability to support clients and program
Job Summary:
The Program Supervisor provides day-to-day operational and staff leadership for the Faith House Emergency Shelter, ensuring safe,
trauma-informed, participant-centered services are delivered in accordance with agency policies, licensing standards, contractual
requirements, and best practices. This position supervises shelter staff, supports program operations, maintains compliance and
documentation standards, responds to participant and facility needs, and partners with the Program Manager to promote a safe,
effective, and supportive shelter environment for survivors of domestic violence.
Responsibilities:
* Model trauma-informed, participant-centered practices while maintaining professional boundaries and ethical standards.
* Complete participant intake, orientation, crisis intervention, safety planning, interim service plans, and lethality/basic
needs assessments.
* Develop, implement, and update individualized FOCUS Plans in collaboration with participants.
* Maintain complete, accurate, and timely participant documentation, case files, and electronic records in accordance with
agency, funding, licensing, and confidentiality requirements.
* Facilitate psychoeducational and support groups or provide oversight and coaching to staff facilitating groups to ensure
services are culturally responsive and participant-centered.
* Respond appropriately to participant crises, behavioral concerns, conflicts, and emergency situations using trauma-informed
de-escalation techniques.
* Coordinate participant referrals, resource connections, discharge planning, and transition services.
* Provide day-to-day supervision, coaching, guidance, and technical support to assigned shelter staff.
* Participate in recruitment, interviewing, hiring, onboarding, transfers, corrective action, separations, and employee
development in partnership with the Program Manager and Human Resources.
* Conduct program and facility orientation for new staff and ensure employees are trained on procedures, safety practices,
confidentiality requirements, and professional standards.
* Complete employee performance evaluations, competencies, and required documentation within established timeframes.
* Conduct regular staff meetings and promote accountability, teamwork, and quality participant services.
* Coordinate daily staffing and schedules to ensure appropriate coverage and continuity of shelter operations.
* Review and approve employee timecards, leave requests, status changes, transfer requests, and other personnel transactions
accurately and timely.
* Monitor staff compliance with agency policies, licensing requirements, grant requirements, professional standards, mandatory
training, and safety procedures.
* Support the Program Manager with participant intake, discharge planning, utilization management, operational planning, staffing
coordination, and continuous quality improvement initiatives.
* Meet regularly with the Program Manager to review program operations, staffing needs, participant concerns, operational
priorities, and problem-solving strategies.
* Oversee the day-to-day operations, safety, security, cleanliness, and functionality of the shelter environment.
* Complete and submit required reports, statistics, incident reports, daily activity logs, administrative documentation, and
other required program records accurately and within established deadlines.
* Review participant documentation to ensure accuracy, completeness, and compliance with agency, contractual, licensing, and
funding requirements.
* Support administrative reporting, contract compliance, audits, and quality assurance activities as assigned.
* Maintain confidentiality of participant, employee, and organizational information in accordance with agency policy and
applicable laws.
* Participate in the shelter's on-call rotation and respond to participant, staffing, operational, facility, and emergency
situations in accordance with agency policy.
* Establish and maintain collaborative working relationships with participants, staff, community partners, law enforcement,
healthcare providers, and other service organizations.
* Participate in required meetings, trainings, committees, and professional development activities.
* Perform other duties as assigned in support of program operations and organizational objectives.
Qualifications:
Education:
* High School Diploma or GED required.
* Associate degree or bachelor’s degree in Social Work, Human Services, Behavioral Health, Psychology, or a related field
preferred.
Experience:
* Minimum two (2) years of experience working in domestic violence services, shelter operations, housing programs, case
management, crisis intervention, or other related human services programs required.
* Previous experience supervising staff or coordinating day-to-day operations required.
* Knowledge of trauma-informed practices, crisis intervention, participant-centered service delivery, and community resources
required.
* Experience working with individuals impacted by domestic violence, homelessness, or other vulnerable populations preferred.
* Experience with documentation, case management systems, reporting, and program compliance preferred.
* Bilingual (English/Spanish) verbal communication preferred.
* Ability to maintain professionalism, confidentiality, sound judgment, cultural competency, and effective working relationships
with diverse populations.
* Strong verbal and written communication, organizational, interpersonal, and problem-solving skills required.
* Ability to manage multiple priorities in a fast-paced environment while supporting quality participant services.
Working Conditions/Physical Requirements:
* Primarily onsite work within a shelter and supportive services environment with regular interaction with participants, staff,
community partners, and visitors. This position is not eligible for remote work.
* Occasional travel may be required for meetings, trainings, client support, community partnerships, outreach activities, or
other program-related services.
* Must be able to operate agency or personal vehicles for approved program-related activities as needed.
* Ability to sit, stand, walk, bend, and use standard office equipment throughout the workday.
* Occasional lifting of up to 25 lbs. may be required for program materials, supplies, donations, or office equipment.
* Safely operate agency passenger vans and/or approved personal vehicles for participant transportation, mail runs, grocery
shopping, community appointments, and other authorized program-related business.
* Work may involve exposure to crisis situations, behavioral health challenges, substance use, trauma-related behaviors, or
emotionally heightened situations.
* Participation in on-call coverage and response to operational, staffing, safety, or participant-related issues outside of
regular business hours, including evenings, weekends, and holidays, is required based on program needs.
* Ability to maintain professionalism, confidentiality, sound judgment, and appropriate boundaries in a fast-paced environment.
* Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, in accordance
with applicable law.
Compliance Requirements:
* Must Be At Least 21 Years of Age
* Class One Fingerprint Clearance Card
* Central Registry Background Check
* Drug Screening
* CPR/First Aid Certification
* Valid Unrestricted Driver’s License
* Current Auto Liability Insurance
* 39 Month Motor Vehicle Record
* Adhere to all organizational policies, including the Code of Conduct, professional standards, and relevant regulations.
Mandated Reporter Requirements:
* As a mandated reporter under Arizona statute A.R.S. § 13-3620, you are required to immediately report any suspected abuse or
neglect of a minor to your Supervisor, Manager, Director, Clinical Director, or Chief Officer, who will assist in making the
appropriate report to authorities.
* Reports should be directed to either the local law enforcement agency or child protective services (1-888-SOS-CHILD). Abuse
suspected of involving a family member or legal guardian should be reported to child protective services, while other cases
should be reported to law enforcement.
Responsible to: Program Manager
Supervisory Responsibilities: Shelter Support Staff
292 Euclid Ave, San Diego, CA 92114, USA•Posted: Jul 18•Deadline: Aug 17
Position Summary:
Under the direct supervision of the BH Case Manager Supervisor, the Behavioral Health Case Manager is responsible for providing
direct services and coordinating care for behavioral health patients with particular focus on those with complex needs.
Specifically, the Case Manager works to ensure patients have access to the care and referral services needed to achieve and
maintain optimal functioning. The Case Manager is responsible for providing case management services to patients engaged in or
referred to Behavioral Health Services. The Behavioral Health Case Manager will participate in all-staff meetings, treatment team
meetings, conduct presentations, and participate in patient engagement and communication with external agencies.
Essential Functions of the Job:
* Provides direct services to patients, including case management, referral support, warm handoffs, and psycho-educational
groups.
* Conducts a comprehensive assessment of the patients’ health and psychosocial needs, including health literacy status and
deficits to identify appropriate level of care and create a case management plan in collaboration with family and department
staff.
* Begins developing the therapeutic alliance with patients by providing an orientation to the behavioral health department and
the services available.
* Identifies and supports patients and families who are eligible for services and in need of case management services.
Coordinates patient care with behavioral health provider, Primary Care Physician (PCP), and/or psychiatrist via consultation,
collaboration, follow up, and recommendations.
* Collaborates with other SYHealth Departments (e.g. Referrals, Social Services, Health Education, etc.) to facilitate and
monitor referral requests and processes to ensure timely receipt of services.
* Assists patients and families in accessing resources and overcoming barriers to care.
* Manages internal and external referrals to the behavioral health department, including follow-up phone calls, sending letters,
and communicating with referring staff.
* Educates patients, families, caregivers, and members of the health care delivery team about treatment options, community
resources, insurance benefits, psychosocial concerns, case management, etc. so that timely and informed decisions can be made.
* Represents San Ysidro Health and the Behavioral Health Department in the community to create and maintain partnerships with
other programs and to improve referral outcomes and quality of care for patients.
* Maintains timely, complete, and accurate records with detailed assessment results, action plan, and progress notes. Clearly
documents plans discussed with the patient, family, behavioral health clinicians, PCPs, etc. in the electronic health record
system to ensure that communication is available to all team members.
* Assists in the preparation of monthly narrative and statistical reports covering progress toward meeting process objectives
and/or as required by department and organizational leadership.
* Provides patient engagement and collaborates with community agencies to identify patients who are eligible for behavioral
health services and facilitates referral process.
* Maintains productivity of patient visits in accordance with clinic/program guidelines.
* Complies with established departmental and health center policies and procedures, objectives, quality assurance program,
safety, environmental and infection control standards.
* Performs other related activities as required, assigned and/or requested.
Additional Duties and Responsibilities
* Attends meetings, trainings, and community events as required and participates on committees as directed.
* Assists in monitoring the quality assurance and evaluation process ensuring that contract compliance and outcome and process
objectives for patients and their families are met.
* Completes and submits required data entry and reports in a timely manner.
* Enhances professional growth and development through participation in educational programs, case conference or treatment team
meeting presentations, current literature, in-service meetings and workshops.
Job Requirements:
Education Required:
Bachelor's degree from a four-year college or university in psychology, social work, or related field
– OR –
High school diploma with a minimum of 2 years of behavioral health case management experience.
EXPERIENCE AND REQUIRED SKILLS:
ONE YEAR EXPERIENCE PROVIDING CASE MANAGEMENT SERVICES TO A WIDE RANGE OF PATIENT POPULATIONS INCLUDING ADULTS, YOUTH, AND
FAMILIES.
VERBAL AND WRITTEN SKILLS REQUIRED TO PERFORM THE JOB:
BILINGUAL SPANISH/ENGLISH REQUIRED. MUST POSSESS EXCELLENT CUSTOMER SERVICES, COMMUNICATION, AND DOCUMENTATION SKILLS, WITH THE
ABILITY TO WORK COOPERATIVELY WITH OTHER DEPARTMENTS WITHIN A LARGE COMMUNITY HEALTH CENTER AND SATELLITE CLINICS. MUST WORK WELL
IN A MULTI-DISCIPLINARY SETTING.
Technical Knowledge and Skills Required to Perform the Job:
Computer literacy required (i.e. proficient in word processing software, Microsoft Office, Excel spreadsheets, etc.), and
Electronic Medical Records software.
Equipment Used:
Computers, phones, copy machines, fax machines etc.
Working Conditions and Physical Requirements:
General office environment. Prolonged sitting. Occasional standing, walking, lifting, pushing, pulling up to 10 lbs. Local travel
around San Diego County for meetings, trainings, patient engagement, and coverage may be required – must have reliable
transportation.
Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire
orientation, pre-employment PPDs.
Ruston, LA 71270, USA•Posted: Jul 18•Deadline: Aug 17
The District Manager oversees multiple Bumper to Bumper Auto Parts wholesale/retail store locations and employees in their
assigned area markets and is engaged in selling specific, related, or general lines of auto parts merchandise personally or
through store supervisors. They ensure the day-to-day operations of their assigned stores are efficient and effective to meet
company standards. Check us out at btbautoparts.com and apply today! This position will be over our SW Arkansas/North Louisiana
area.
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff and several different companies, including
Parts Warehouse Inc. (PWI). We employ more than 1,400 employees, in twelve (12) states, working at approximately 220 locations,
all operating in the aftermarket automotive parts, paint and heavy-duty parts business. In 2019, our company celebrated 100 years
of serving our communities as a privately held business with most of our employees spending the majority of their working lives as
part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Build and maintain a Team oriented work environment.
* Travel between store locations in area market.
* Supervise and assist each store location as needed to maintain acceptable sales and profitability levels within the store
group.
* Provide support to store managers to develop successful practices.
* Ensure the day-to-day business in the store is conducted and completed in an efficient and effective manner that meets or
exceeds Company standards.
* Manage store employees including but not limited to:
* * Conducting/overseeing performance evaluations
* Conducting and/or approving disciplinary actions
* Recommending and evaluating pay/salary adjustments for all store personnel.
* Implement, audit, and maintain safety procedures throughout the store.
* Demonstrate clear understanding of and proficiency in store management and order systems at all levels.
* Maintain and build a service/sales relationship with store customers and prospects.
* Set productivity goals and implement action plans for their achievement.
* Responsible for the recruiting, hiring, and development of store employees.
* Coordinate with HR in related training, employee situations requiring investigation and/or disciplinary action, in legal
compliance matters (i.e. EPA, OSHA and DOT), and in leave of absence or modified duty situations.
* Coordinate and oversee the store inventory process.
* Attend, coordinate, or conduct frequent in-person and virtual meetings or trainings.
* All other job duties as assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
* 401(k) employer matching
* Company Paid Vacation, Holidays, and Sick Days
* Medical, Dental, and Vision
* Company Paid Basic Life Insurance & Long Term Disability
* Short Term Disability
* Flexible Spending Accounts
* Additional Supplemental Life Insurance
* Accident Insurance
* Hospital Indemnity
* Employee Assistance Program
* Employee Purchase Discounts
* Scholarship Program
* Earning Incentives and Bonuses
Supervisory Responsibilities
Manages 8-15 Store Managers who supervise a total of 3-20 employees per store in the area stores. Is responsible for the overall
direction, coordination, evaluation and performance of the stores, including specific sales and profit objectives. Carries out
supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving problems.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of
market and competition; aligns work with strategic goals.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and
revenue; conserves organizational resources.
Organizational Support - Follows policies and procedures; supports organization's goals and values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses;
analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); Degree from a four year university, five years of parts experience, at
least five years of management experience, multi-site management experience strongly preferred; Reliable personal transportation
is required due to extensive travel necessary to perform this job successfully.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present
information and respond to questions from groups of managers, clients, customers, and visitors. Bilingual (Spanish) a plus.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference,
and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to
deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have basic computer knowledge including familiarity with web browsing and
the Microsoft Office suite of products specifically including Outlook and basic to midlevel Excel skills.
Certificates, Licenses, Registrations
Valid driver's license (Class E required for all Missouri locations) and clean driving record. ASE certifications preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands and fingers to handle, feel,
reach with hands and arms, and talk or hear. The employee is occasionally required to sit, climb, or balance and stoop, kneel,
crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and
occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance
vision. Extensive overnight travel is required.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the
essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts; fumes or airborne
particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The employee is
occasionally exposed to high, precarious places. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer.
Replacement Parts, Inc. is a drug-free workplace. *This is a Safety Sensitive position due to the use of heavy equipment, moving
conveyors and hazardous material.
