Sales Development Representative II, Emerging - Instacart Business

Retention Sales Development Representative II

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the Role  The Sales Development Representative (SDR) will play a vital role in managing and growing the Scaled Cohort at Instacart. This position is responsible for increasing the active advertiser rate and driving incremental revenue growth by developing full-funnel media plans based on client objectives, including budget, bid, and campaign optimization recommendations. As an SDR, you will be the main point of contact for brands within your assigned book of business, owning all aspects of the advertising relationship. About the Team The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue. About the Job * Developing and maintaining strong relationships with advertisers, managing full end‑to‑end sales cycle, and client relationship post launch * Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment. * Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers. * Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage. * Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing. * Ensuring accurate contact mapping within the book of business and tracking contact movement updates. * Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses. * Identifying opportunities to standardize materials and processes to provide high-quality support at scale. * Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution. About You Minimum Qualifications * 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry. * Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships. * Proven track record of meeting or exceeding sales targets and KPIs. * Excellent organizational and project management skills. * Detail-oriented with a focus on accuracy and quality. * Ability to adapt to a fast-paced and dynamic environment. Preferred Qualifications * Strong advertising industry knowledge and understanding of CPG advertising is a plus. * Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. * Familiarity with leveraging AI to assist in sales processes and maximize efficiency.  * Experience working with and prioritizing a large book of business. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan Please read more about our benefits offerings here.  For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $56,000—$60,000 USD WA $54,000—$56,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $52,000—$54,000 USD All other states $47,000—$49,000 USD OTE Range $59,500—$76,000 USD

Sales Development Representative II, Local Independent Grocery - New York

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW As we continue our rapid growth, we are looking to grow our Local Independent Grocery team within Strategic Partnerships. We are hiring a Sales Development Representative to identify, contact, and qualify independent retailers as potential partners for Instacart, as well as close small business opportunities.The Sales Development Representative will play a critical role in managing leads through the pipeline by setting meetings, following up with prospects, and driving progress toward partnership goals. We are seeking someone with excellent communication skills, a strong work ethic, and a proven track record of success in sales or business development. If you are a self-motivated individual with a passion for building impactful partnerships and supporting the success of independent retailers, we encourage you to apply. About the Team: The Sales Development Representative (SDR) team is focused on engaging independent retailers and setting meetings to help them explore the opportunities available on the Instacart Marketplace. By building strong relationships and identifying retailers ready to grow their online presence, SDRs play a vital role in connecting businesses to Instacart’s platform. Whether working with grocery, alcohol, or other retail businesses, the team is dedicated to helping retailers expand their reach and meet the needs of their customers through Instacart’s ecosystem.   ABOUT THE JOB * Prospect and engage independent retailers to join the Instacart Marketplace. * Opportunity to manage the end-to-end sales cycle for small opportunities * Use cold calls and emails to identify new opportunities, drive value, and establish meaningful relationships with local retailers. * Strong problem-solving, solution mapping and negotiation skills * Time management and organizational skills with the ability to prioritize a strong go to market strategy  * Work independently while collaborating with the team to achieve individual and team objectives. * Flexibility and adaptability to change * A strong desire to learn and grow in the sales field * strong verbal and written communication skills to effectively engage retailers and convey Instacart’s value proposition. * Developing sales collateral, case studies, and custom ‘stories’ to translate benefits of Instacart’s platform to independent retailers   ABOUT YOU Minimum Qualifications * Previous experience in a sales or business development role  * Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships. * Proven track record of meeting or exceeding sales targets and KPIs. * Excellent organizational and project management skills. * Detail-oriented with a focus on accuracy and quality. * Ability to adapt to a fast-paced and dynamic environment. Preferred Qualifications * Strong knowledge of the grocery industry, including market trends and operational challenges.  * Experience selling SaaS solutions to drive retailer success is a plus. * Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $27.88—$29.33 USD WA $26.44—$27.89 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $25.48—$26.93 USD All other states $23.08—$24.28 USD

Activation Sales Development Representative I

Instacart

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview About the role - As we continue our fast growth, we are looking to add to our Sales Development Representative team within the Business Development group. We are hiring a class of Sales Development Representatives to join our Brand Partnerships team, generating new business opportunities for the company by identifying, contacting, and qualifying potential customers. In this role you will be managing leads through the sales pipeline by setting meetings, following up on leads, and tracking progress towards meeting sales goals. We are looking for someone who has excellent communication skills, a strong work ethic, and a proven track record of success in sales. If you are a self-motivated individual with a passion for sales, we encourage you to apply.  About the Team - The Instacart Brand Partnerships Sales Development Representative (SDR) team exists to build relationships with Emerging-Scaled advertisers pre-activation. Through these relationships, SDRs help Emerging-Scaled advertisers to set up and launch successful ads campaigns. About the Job * Develop and maintain strong relationships with advertisers, managing all aspects of the sales cycle. * Conduct a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment. * Create sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers. * Meet and exceed key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage. * Utilize SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing. * Ensure accurate contact mapping within the book of business and track contact movement updates. * Engage active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses. * Identify opportunities to standardize materials and processes to provide high-quality support at scale. * Deliver an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution. * Collaborate with product teams to prioritize product improvements that assist in scaling ad products for small to medium-sized businesses. About You Minimum Qualifications * Previous experience in a sales or business development role, preferably in the advertising industry. * Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships. * Proven track record of meeting or exceeding sales targets and KPIs. * Excellent organizational and project management skills. * Detail-oriented with a focus on accuracy and quality. * Ability to adapt to a fast-paced and dynamic environment. Preferred Qualifications * Strong advertising industry knowledge and understanding of CPG advertising is a plus. * Familiarity with CRM software (e.g., Salesforce) and sales engagement tools. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan Please read more about our benefits offerings here.  For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $48,000—$50,000 USD WA $46,000—$48,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $44,000—$47,000 USD All other states $40,000—$42,000 USD OTE Range $49,500—$63,000 USD