
Instacart · United States - Remote
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food...
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love
and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless
opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get
their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If
you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their
best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through
regular in-person events. Learn more about our flexible approach to where we work.
We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits
at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of
fulfillment for our customers.
Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart. You will define and deliver the
roadmap for Shoppers doing in-store tasks that will enable us to build in-store intelligence to better track inventory, item
location and ultimately fulfill orders accurately, efficiently, and at scale.
This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across
Shopper and Logistics teams to drive aligned priorities.
This role sits within the Inventory Intelligence team — responsible for the end-to-end technology that powers inventory and
in-store intelligence signals that are used across Instacart's platform and beyond, serving shoppers, retailers, CPGs and
customers alike.
This is an exciting opportunity to define the shopper flows using cutting edge CV technologies that build the foundations of our
Instore inventory intelligence. You will develop new capabilities and improve existing products to enable high quality and high
efficiency data collection that can scale to thousands of stores over the next 2 years.
inventory and store maps, monitoring and optimizing this as we scale.
accuracy, speed, and shopper satisfaction
features, and contribute to shopper, customer and retailer NPS and retention
make sound tradeoffs.
shared goals without direct authority.
commercial outcomes.
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is
remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex
First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is
eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
WA
All other states
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Instacart is the leading grocery technology company in North America, partnering with more than 1,800 retail banners to provide online shopping, delivery and pickup services from more than 100,000 stores. Search is the single most important way customers find and add products to their cart, and Cross-Retailer Search is how we help people decide not just what to buy, but where to shop. Together they sit at the top of the discovery funnel, where improvements in relevance and ranking compound directly into conversion, retailer engagement, and growth. We are standing up a dedicated Search engineering team and are looking for a seasoned engineering leader to run it. You will own the strategy and execution for Single-Retailer Search (SRS), Cross-Retailer Search (XRS), search suggestions and typeahead, and the whitelabel search we provide to Storefront Pro retailers. This is a heavily ML-weighted team operating one of Instacart's largest revenue surfaces, and one of the most exciting frontiers in applied search and ranking. ABOUT THE JOB You will lead and grow a senior team of engineers, partnering with embedded MLEs and ML leads, responsible for the relevance, ranking, and infrastructure behind Instacart Search. In this role, you will: * Own the team's technical strategy, roadmap, and goals across Single and Cross retailer search, query understanding, suggestions, Ads on Search. * Drive top-line growth while holding a strict quality bar. * Champion the use of LLMs in search. * Partner with the platform team to design and ship the next-generation search retrieval architecture, while managing the latency and reliability tradeoffs of a tier-1 surface. * Double the team's experimentation velocity by investing in evaluation, AI-native debugging tooling, and ML foundations. * Partner closely with ML, Product, Data Science, the Home and Discovery Platform teams, the Ads organization, and whitelabel retailer teams to translate ranking changes into business and retailer outcomes. * Hire, develop, and coach engineers, and build an inclusive, high-trust team culture. You'll roll up your sleeves on technical and architectural decisions as needed, while spending most of your time setting direction, removing blockers, and growing the people on your team. MINIMUM QUALIFICATIONS * 4+ years of engineering management experience leading high-performing teams, with minimum 10+ years of total engineering experience. * Direct experience building or leading search, recommendations, ranking, or other applied ML systems, as a manager or as a senior individual contributor. * Familiarity with modern retrieval techniques, including neural/semantic retrieval, ANN, and LLM-based query understanding or re-ranking. * Strong technical depth across machine learning and large-scale distributed/backend systems; able to set direction with and earn the trust of staff-level engineers. * A track record of driving complex, cross-functional technical programs from strategy through launch while holding a high bar for quality and reliability. * Demonstrated product and business judgment: able to connect modeling and ranking decisions to metrics like conversion and revenue, and to reason through tradeoffs (e.g., relevance vs. latency, organic vs. ads). * Strong communication and stakeholder skills; comfortable bridging technical and non-technical partners. PREFERRED QUALIFICATIONS * Experience with ranking and personalization at scale: multi-stage rankers, multi-task deep models, embeddings, and real-time/session-based features. * Experience operating low-latency, high-throughput services with strict SLAs, including on-call and reliability ownership. * Experience leading a 0→1 or ambiguous product area, and driving alignment across teams where ownership boundaries are still forming. * Experience working with LLMs in production, and with experimentation/A-B testing infrastructure. * Exposure to two-sided marketplaces, e-commerce, or ads-adjacent ranking problems. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $265,000—$279,500 USD WA $254,000—$268,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $243,000—$256,500 USD All other states $221,000—$233,000 USD
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Instacart’s AI team is building B2B agentic AI products that help retailers and CPGs recover margin by tackling out-of-stock, shrink and waste, and fulfillment utilization. We aim to translate cutting-edge AI into practical, trustworthy solutions that move key financial levers for our customers. As a Product Manager, AI, you will own the vision, roadmap, and go-to-market for new agentic AI capabilities from 0 to 1. You’ll work backwards from customer outcomes — not technology trends — to define clear product requirements, partner closely with engineering and data science to ship value quickly, and collaborate with sales and marketing to craft a commercial motion that proves impact and scales revenue. You’ll join a small, focused team (alongside 2 PMs and 7 engineers to start) with the mandate and resources to move fast. If you thrive in ambiguity, love turning complex data and workflows into simple, outcome-driven products, and want to shape how AI transforms retail operations, this role is for you. ABOUT THE JOB * Own the product vision, strategy, and roadmap for agentic AI solutions that reduce out-of-stocks, shrink and waste, and improve fulfillment utilization for retailers and CPGs. * Work backwards from customer outcomes to write crisp problem statements, PRDs, and success metrics; prioritize ruthlessly to deliver v0, iterate to v1, and scale proven features. * Partner with engineering and data science to scope experiments, manage backlogs, define KPIs and evaluation frameworks, and ensure models and agents are reliable, safe, and observable. * Lead discovery with customers; design pilots and proof points; collaborate with sales and marketing on go-to-market, pricing and packaging, enablement, and case studies that drive revenue. * Own the business case: model unit economics and ROI, set financial targets for margin recovery/efficiency, and report performance to executives and external stakeholders. * Ensure data readiness and integrity by assessing data quality, telemetry, integrations, and feedback loops; implement human-in-the-loop and policy guardrails where appropriate. * Operate cross-functionally with data engineering, retailer success, enterprise sales, and BD to bring products from concept to launch and expansion. ABOUT YOU MINIMUM QUALIFICATIONS * 6+ years of product management experience building B2B or enterprise software, including 3+ years delivering AI/ML-powered products from concept through GA. * Proven record shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes (e.g., margin improvement, cost reduction, or productivity gains). * Hands-on data proficiency, including the ability to query or analyze large datasets (e.g., SQL or equivalent) and evaluate data quality, model performance, and signal reliability. * Experience leading cross-functional execution with engineering, data science, design, sales, and marketing to launch and scale products. * Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences. * Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes. * Exceptional written and verbal communication skills; able to translate technical concepts for commercial audiences and commercial concepts for technical audiences. * Bachelor’s degree in a technical, quantitative, or business field (e.g., Computer Science, Engineering, Mathematics, Economics) or equivalent practical experience. PREFERRED QUALIFICATIONS * Experience in grocery, retail, or supply chain with familiarity in store operations, inventory management, and key margin levers. * Exposure to agentic AI systems, LLM-based workflows, autonomous decision pipelines, prompt engineering, and AI evaluation/guardrail practices. * Background with demand forecasting, replenishment, or inventory optimization products and metrics (e.g., OSA, service level, shrink). * Familiarity with the retail tech stack, including WMS, POS, ERP/replenishment modules, EDI, and API-based integrations. * Experience displacing incumbents or winning competitive takeouts in enterprise accounts. * Early-career experience in management consulting, solutions architecture, or business analytics; comfortable running diagnostics and leading with financial outcomes. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $221,000—$233,000 USD WA $212,000—$223,500 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $203,000—$214,000 USD All other states $184,000—$194,000 USD
We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. OVERVIEW Enterprise Foundations is the engineering team responsible for the architectural and integration work that allows Instacart's Retailer Platform to scale across the world's largest grocers. Our work spans omnichannel integrations — bringing products like FoodStorm catering and Caper Carts onto unified Instacart platform rails — enterprise extensibility (sandbox environments, configuration systems, retailer-facing tooling), and the cross-cutting data isolation work that allows Instacart's ML and Data Engineering teams to safely build per-retailer models on top of the platform. As Instacart's enterprise retail business expands to hundreds of partner brands and new international markets, this team's work is foundational to how the platform matures. We are seeking a Senior Engineering Manager to lead this team of ~12 engineers. You'll set the unifying technical thesis for the team — multi-tenancy, data isolation, configuration-driven release management, and per-retailer extensibility — and drive the consolidation work that replaces bespoke per-vertical services with shared platform rails. In close partnership with Connected Stores, Pro Services, Commerce, Data Engineering, and ML, you'll broker the architectural and prioritization trade-offs that determine how Instacart serves enterprise retailers across multiple commerce surfaces. ABOUT THE JOB * Lead, coach, and grow a senior-skewed team of ~12 engineers across multiple workstreams; set clear architectural and execution direction, develop talent, and foster a culture of ownership, accountability, and continuous improvement. * Set and maintain the unifying technical thesis for the team — multi-tenancy, data isolation, configuration-driven release management, and per-retailer extensibility — ensuring related workstreams converge on shared solutions rather than parallel implementations. * Drive consolidation of bespoke retailer-vertical services — catering order management, smart-cart backend logic, kiosk integrations, in-store mobile — onto unified Instacart platform rails, so each surface inherits Instacart's ranking, search, recommendations, and fulfillment. * Partner with ML and Data Engineering on long-term enterprise data platform compliance for our ML systems, ensuring per-retailer model training has the data, signals, and isolation it needs. * Deliver self-service tooling — including sandbox environments, configuration interfaces, and retailer-facing extensibility — that lets retailers and internal teams ship without engineering bottlenecks. * Represent technical and product trade-offs across multiple engineering and product organizations whose roadmaps and integration commitments evolve in real time; broker resourcing decisions, drive clarity in ambiguous scope, and ensure engineering investment stays aligned with committed work. ABOUT YOU MINIMUM QUALIFICATIONS * 8+ years of software engineering experience, including 3+ years managing engineering teams delivering platform or infrastructure products in a B2B or enterprise context. * Experience leading teams of 10+ engineers, including hiring, performance management, and career development of senior individual contributors. * Demonstrated success operating in ambiguous, high-growth environments where partner roadmaps, product coverage, and integration commitments are still maturing — with a track record of driving clarity and forward motion through that ambiguity. * Proven cross-functional leadership influencing outcomes across multiple engineering and product organizations, including comfort using structured escalation to unblock multi-team initiatives. * Experience leading multi-team architectural transitions such as consolidation, replatforming, multi-tenancy, or data isolation inside an established business with real customers and revenue. * Technical proficiency in distributed systems, API/SDK design, and cloud infrastructure (e.g., AWS or GCP). * Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience. PREFERRED QUALIFICATIONS * Direct domain experience in commerce platforms, omnichannel retail, OMS, POS, catering systems, or connected-store / in-store technology. * Track record of building multi-tenant platforms serving multiple internal or external customers, with per-tenant configuration, isolation, and extensibility requirements. * Experience partnering with ML and Data Engineering teams on data platform compliance, model training infrastructure, or data isolation initiatives. * Background scaling enterprise integrations and managing partner-facing technical relationships across product, engineering, and customer-facing functions. * Experience leading other engineering managers and growing two-layer organizations. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $265,000—$279,500 USD WA $254,000—$268,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $243,000—$256,500 USD All other states $221,000—$233,000 USD