Senior Account Executive

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com [http://grafana.com] and follow us on LinkedIn [https://www.linkedin.com/company/grafana-labs/] and X [https://twitter.com/grafana]. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Grafana Labs is looking for Senior Commercial Account Executive who will be responsible for prospecting and growing existing business across the East region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.  What You’ll Be Doing: * Identify new opportunities to expand Grafana usage within a set of current customers * Meet and exceed individual quarterly and annual sales goals * Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management) * Cultivate sales through outbound prospecting and inbound leads * Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise * Become an expert in managing your sales pipeline in Salesforce * Manage quote creation, order processing, and day-to-day customer requests What Makes You a Great Fit: * 3+ Years of Experience in Infrastructure Technology Sales * Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) * Energetic, upbeat, entrepreneurial, tenacious team player * You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually * Adaptable and with demonstrable experience in high velocity technology companies * Experience using Salesforce Bonus Points For: * Familiarity with open source technology is a significant advantage * Experience using Command of the Message and MEDD(P)ICC is ideal Compensation & Rewards: In the United States, the OTE (On-Target Earnings) compensation range for this role is $200,000 - $220,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: * 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. * Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. * Transparent Communication – Expect open decision-making and regular company-wide updates. * Innovation-Driven – Autonomy and support to ship great work and try new things. * Open Source Roots – Built on community-driven values that shape how we work. * Empowered Teams – High trust, low ego culture that values outcomes over optics. * Career Growth Pathways – Defined opportunities to grow and develop your career. * Approachable Leadership – Transparent execs who are involved, visible, and human. * Passionate People – Join a team of smart, supportive folks who care deeply about what they do. * In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  * Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy [https://grafana.com/legal/applicant-and-candidate-privacy-policy/].

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! The Account Manager plays a pivotal role in the day-to-day execution of client programs, working in partnership with the Client Services teams and our COE (Center of Excellence) to execute social-first marketing strategies built to deliver on client goals. Account Managers are stewards of the VN process and proactively manage the campaign execution. They display exceptional time management and organizational skills and thrive on adaptability, assignments, and tight deadlines. The Account Manager is responsible for successful project delivery and oversees Account Coordinator(s) and Account Executive(s) from project initiation to successful campaign execution and delivery.  Note: This is a 3-month contract opportunity. Responsibilities: * Proactively build strong relationships with internal and external stakeholders; * Demonstrate a good understanding of influencer and social media marketing and keeps up to date with current trends; * Develop a clear understanding of clients goals and objectives and can translate that into actionable tasks and manage the outcome; * Demonstrate tactical proficiency in influencer management, content direction, content scheduling, ongoing tracking and reporting on results; * Execute and oversee strategies including - influencer marketing, content/social strategy, community management etc.;  * Develop content overview documents for influencers outlining program details and content expectations with oversight from the senior leadership team; * Exhibit effective project management working closely with team to prepare status reports for client; * Be a master of process and care about the minutiae of how work is done to ensure efficiencies and practicalities; * Effectively work within account budget parameters and assist with budget management; * Participate in presentation process including research, audits and proposal development; * Contribute towards team development and growth to meet the demands and expectations of clients; * Oversee your team's influencer marketing campaigns through VN’s proprietary platform. Qualifications and Skills: * At least 3 years of experience in advertising services, influencer marketing, social media etc. * Experience working as a part of an IAT (inter-agency team). * Experience in developing and executing successful client programs. * Experience working on campaigns with total revenue exceeding $1M.  * Direct experience with social media tools and platforms * Passion and understanding for influencer marketing * Experience with effectively delegating and/or executing many tactical assignments and accurately elevating and reviewing the work of junior staff.  * Proactive and unafraid to manage up.  This role has a compensation range of $30 to $34 per hour. Where an offer falls within this range is determined through the interview process. Candidates are benchmarked by the hiring team based on role scope, relevant experience, skill alignment, and expected impact, using consistent and objective criteria. Compensation Philosophy: At Viral Nation, compensation is structured, performance-led, and market-aligned. Pay decisions are intentional, based on role requirements, performance, and market alignment by country, and are set to maintain internal pay equity across comparable roles and levels. Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone. Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.   AI in Recruitment:   Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions. AI note-taking tools may be used during interviews. DEI Commitment: Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.