Staff Engineer, Code Generation

Staff Software Engineer, Marketplaces & Intelligence Data and AI

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We are currently hiring for multiple teams:  Airbnb is powered by our Host and Guest communities. Our teams work on everything from driving improvements for the end-to-end Host and Guest experience to launching new product verticals from the ground up. Our job is to build world-class, comprehensive platforms and features to create high-quality experiences for our outstanding community of Hosts and Guests. Listings and Host Tools Data and AI (LHT-DnA) team is one of the 4 teams of the Marketplace-DnA org: The LHT-DnA team supports host personalization products and provides data driven solutions to achieve superior host experience on Airbnb. These products include but are not limited to managing your space (MYS), host quality standards etc. We own data pipelines and ML models and will build services for serving that are used in the above areas. Supply & Competitive Intelligence sits at the intersection of Data/AI and Airbnb’s competitive strategy. As part of this team, you will build systems that give Airbnb a real-time, comprehensive view of the global travel market — how competitors price, list, and supply their inventory across every market we operate in. Your work will feed ML models and data products that directly inform pricing strategy, supply growth, and product decisions for hundreds of millions of guests and hosts around the world. The Difference You Will Make: Marketplaces Data and AI team work on components related to users, listings and marketplace which are foundational to Airbnb, and the quality of their data is critical to the success of our products and business. To strengthen our data foundation and unlock greater value from our data and machine learning models. We are looking for a data-focused Staff Backend Engineer to help us craft the next generation of tools for Airbnb hosts. As a Staff Engineer, you will help drive the technology and implementation strategy to directly help hosts run their business day-to-day, proactively engaging with a wide range of teams and cross-functional partners to achieve your goals. A typical day: * Work with product and ML engineers to explore problem spaces and devise solutions to customer problems  * Prototype new ideas and influence the product strategy * Proactively collaborate with other engineering teams to develop an iterative plan to improve our APIs and architecture * Collaborate with other product engineers and partners to develop backend to support data and AI solutions * Create technical and execution strategies for new projects and drive hand-ons implementation of those solutions * Identify areas for improvement and champion the adoption of best practices in product development, engineering architecture, and testing * Perform technical design reviews and code reviews * Mentor and grow more junior engineers. YOUR EXPERTISE * 10+ years industry experience * You have experience leading teams, setting technical direction, building & launching high-impact user-facing products * You have experience influencing partners such as designers and product managers as well as other engineering teams * You are excited to ideate, prototype new ideas, and influence product direction * You have excellent communication skills and the ability to work well within a team and across engineering teams * You have demonstrated an ability to mentor and grow more junior engineers, set and drive best practices Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $204,000—$255,000 USD

Staff Platform Manager, Chargebacks and Disputes

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb's Payments organization is central to the trust that makes every transaction possible and the Payments Risk and Compliance domain sits at the heart of protecting that trust for guests, hosts, and the platform. The Platform Team plays the role of conductor, enhancing our engineers, designers, and data scientists to build great product experiences. Our Payments Risk Platform Managers (PM) own and lead outcomes related to foundation, growth, and empowerment. This means our PMs set the vision and strategy, the roadmap, and execute on the plans that are developed. The Difference You Will Make: This role sits within Airbnb's Payments Risk and Compliance domain, owning the post-transaction product strategy across the full dispute lifecycle from chargeback processing and representments through pre-arbitration, proactive dispute prevention, and on-platform resolution experiences. You will drive Airbnb's evolution from a chargeback representment into a holistic dispute resolution capability, building the systems, decisioning logic, and guest-facing interventions that reduce net losses while protecting community and marketplace trust. Success in this role means materially reducing Airbnb's losses while balancing impact to community and attrition, expanding pre-arbitration coverage and standing up a proactive dispute deflection program all while laying the architectural foundation for disputes handling across new payment methods, product verticals, and geographies as Airbnb scales. A Typical Day:  As PM Payments Risk you will be responsible for  * Own and evolve the product roadmap for dispute lifecycle management  spanning chargeback ingestion, representment decisioning, and pre-arbitration * Partner with Engineering, Data Science, Analytics and operations  to sharpen dispute decisioning models, build product improvements and optimizations by processor, reason code, and product vertical, and translate those insights into concrete roadmap bets that improve win rate and reduce losses. * Drive the design and rollout of proactive dispute prevention capabilities including on-trip signal detection and early guest outreach working cross-functionally with Customer Support, Trust, and Operations to resolve guest issues before they escalate to a chargeback. * Build scalable disputes infrastructure for new payment methods and product verticals and defining evidence frameworks as Airbnb scales. * Collaborate with the Enforcements and Transaction Risk team to design and implement first party misuse detection and enforcement programs that deter repeat dispute abuse, balancing recovery goals with guest experience and marketplace integrity. Your Expertise: * 10+ years building payments, Payments Risk or risk related products in a product management role within global technology or financial services companies. * Prior experience working with Payments Risk including Dispute lifecycle management. (Fintech experience strongly preferred) * A subject matter expert on payments risk with proven track record of launching and scaling detection, fraud prevention and dispute resolution products that balance customer experience * Experience leading complex projects, leveraging ML , operations, and signals from external vendors * Technical chops with experience as an engineer, data scientist, analyst, or operations * Experience integrating Gen AI as solution and delivering business value * Thrives in a startup environment: loves dealing with fast pace, changing needs, and limited resources. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.) is a registered entity. Approved remote states include: Alabama, California, Colorado, Florida, Georgia, Illinois, Maryland, Minnesota, Mississippi, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Tennessee, Texas, and Washington. This list is continuously evolving, so please check back with us if the state you live in is excluded. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $200,000—$240,000 USD

Staff Software Engineer, Communication & Connectivity

Airbnb

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: We connect Airbnb’s community with the right information, in the right place, at the right time. We tailor Messaging & Notifications so hosts on Airbnb can streamline their operations, and travelers get just the information they need to enjoy their stay worry-free. Additionally, we are building new connections within our community to help enrich the experience of hosting & traveling on Airbnb: easing the process of hosting, and adding meaning to our guest’s trips. The data team utilizes industry-leading tools, builds scalable data systems and applies cutting-edge ML models to provide insights and empower all products in the Communication and Connectivity (CnC) organization. The Difference You Will Make: At CnC, data is foundational to our organization’s success.This role will lead key initiatives to design and build large-scale, distributed data systems - both batch and real-time processing. The data will power machine learning models and unlock new product features. You’ll be at the center of cross-functional collaboration, bridging backend, frontend/client, and machine learning engineering teams. CnC is applying GenAI and large language models (LLMs) to power products that enhance the Airbnb experience in various surfaces including highly used ones like Messaging. We're building a robust ML platform to power our product ambitions. A Typical Day:  * Shape the team’s long-term vision and roadmap in close collaboration with cross-functional partners across Airbnb * Build strong relationships with partner engineering teams, including backend, client, data science, analytics, and ML, to drive aligned and impactful outcomes * Design, develop, and maintain reliable, scalable data pipelines - both batch and real-time - that collect, process, and serve data from diverse sources across Airbnb * Implement robust offline and online feature building processes to enable faster production of ML products * Architect and build ML infra and optimize for performance, scalability, and cost-effectiveness * Mentor and develop engineers on the team, while also contributing to and influencing the broader data engineering community at Airbnb Your Expertise: * 9+ years of relevant industry experience with a Bachelor’s and/or Master’s degree in CS/EE, or equivalent experience, or 6+ years of experience with a PhD * Strong CS fundamentals, and knowledge of architecture and common design patterns  * You’re passionate about being in a product-focused environment where everyone cares deeply about customer impact * You have experience of running data processing pipelines in production using distributed data processing frameworks like Apache Spark or Flink * Experience collaborating with client, backend, ml, analytics teams, product and business partners * Effectively work across team boundaries to establish overarching data architecture, data flow, and provide guidance to individual teams * Experience working on/with end-to-end Machine Learning products * Excellent communication skills, both written and verbal Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $204,000—$255,000 USD