Staff Nurse II - IMC - Full Time, 12 hr - Days

Position Summary: Under direct supervision and within established scope of practice, Medical Assistant II Urgent Care Tech (MAII-UTC) will support the Urgent Care clinic by performing designated medical procedures as directed, and in accordance with San Ysidro Health policies and procedures. The MAII-UTC should be able to demonstrate the knowledge and skills necessary to provide individualized care in a manner conducive to comfort, safety, and welfare of patients.     Additional for Medical Assistant II Urgent Care Tech Assists in resolving and/or responding to non-clinical related patient complaints and inquires. Acts as preceptor/trainer. Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department/unit.    Essential Functions of the Job: * Upholds San Ysidro Health’s Policies and Procedures, Core Values and competencies and applicable state, federal and local laws. * Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training, and responsibilities. * Assist medical providers and nursing staff with assigned duties, including but not limited to obtaining vital signs, performing 12-lead EKGs, thermal applications, wound care/dressings, apply orthopedic devices/splints, phlebotomy, and urine specimen collection, performs POC testing, autoclave processing of instruments, assist with transfer within department, setup supplies for specific procedures, Performs inhalation treatments, visual testing. * Interviews patients, measures vital signs, and other pertinent information as required by UC. * Demonstrate good knowledge and practice of infection control guidelines, sterile techniques, isolation, and universal precautions. * Documents pertinent patient information, procedures, and patient responses in patients' EHR, following established SYH guidelines and maintaining patient confidentiality. * Prepares treatment rooms and patients for examination. * Make frequent rounds in the department to maintain tidiness and cleanliness; prepare and decontaminate rooms and equipment between procedures. * Restocking of urgent care supplies in exam rooms, blanket warmer and linen carts * Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures. * Handles inventories orders and replenishes medical supplies and materials throughout the day as needed. * Assists the physician with therapeutic and diagnostic patient care functions which may require sterile technique, removal, or application of dressings, suturing or wound care. * Performs inhalation treatments, prepares, and administers immunizations and medications (oral and injections) as directed by physician order and in accordance with SYH policy and procedure. * Participates and responds, when assigned to clinical emergency codes. * Report any treatment results, observations, patient complaints, or any variation from baseline to charge nurse or provider in a timely manner. * Answer urgent call bell promptly; assist patients within own scope of practice, or report the request/complaint to appropriate personnel. * Demonstrate knowledge and skills in urgent care protocols and clinical standards * Autoclave: cleaning, processing, sterilizing, and checking of instruments. * Daily and monthly QA on all clinic equipment.   Customer Service/Patient-Centered Care * Practices customer service standards as defined by SYH and specified clinic. * Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved. * Promptly responds to alarms and patient requests. * Facilitates the customer's ability to utilize resources. * Assures a clean, orderly, and functional work environment.   Team Commitment * Effective team member who is adaptable, cooperative, and willing to assist others. * Works collaboratively with others to meet shared objectives. * Manages difficult or conflict situations constructively and seeks appropriate assistance. * Takes accountability for own actions. * Actively participates in departmental professional development activities. * Adheres to Attendance Policy.     Additional Duties and Responsibilities: * Assists in resolving and/or responding to non-clinical related patient complaints and inquiries. Acts as preceptor/trainer. Collaborates with clinic nursing supervisor to develop operational strategies and process improvements for department/unit.   Job Requirements Education Required (Minimum level of education): * High School diploma or GED.   Certifications/Licenses Preferred: * Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California. * Current BLS for Healthcare Provider, BLS/AED for the Professional Rescuer certification (American Heart Association)   Experience Required (Minimum level of experience): * Completion of externship required by Medical Assisting Program. * 2 Years of Medical Assistant experience   Verbal and Written Skills Required to Perform the Job: * Ability to read, write and comprehend medical information and terminology. * Ability to effectively present information, both verbal and written.   Technical Knowledge and Skills Required to Perform the Job: * Demonstrated ability to use personal computer. * Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave.   Working Conditions and Physical Requirements: * Continuous standing/walking/twisting. * Occasionally lifts pushes and/or transfers patients.  * Exposed to unpleasant elements (accidents, injuries, and illness). * May be required to work evenings and/or weekends. * Reliable transportation necessary for occasional traveling to assist with providing coverage at SYH clinics within San Diego County.   Universal Requirements: Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.