Norwegian-Speaking Customer Support Advisor | Hybrid in Lisbon

TRANSCOM AKTIEBOLAG

Transcom is currently recruiting for our subsidiary, Xzakt, and we are looking for a Norwegian-speaking Customer Service Representative to join the team in Gävle, working from home anywhere in Sweden. Are you passionate about delivering outstanding customer service while working alongside great colleagues in a modern office with hybrid work opportunities? Then you could be our next team member at Xzakt Gävle! We are looking for a customer-focused and service-minded individual who enjoys helping people and has an interest in sales. At Xzakt, we believe your engagement and ambition should be rewarded with opportunities for continuous learning and career growth. What We Offer At Xzakt, you'll have the opportunity to develop your professional skills while growing both personally and professionally. We provide a paid onboarding and training program to ensure you have the knowledge and tools you need to succeed. In addition, we offer: Work remotely from your own home Collective agreement and occupational pension Wellness allowance Rikskortet employee benefit card for savings on groceries and restaurant purchases Career development opportunities within a global company About the Role As a Customer Service Representative, you will provide support for our client, Sikom, handling incoming phone calls and emails from customers using heating control solutions. Your responsibilities will include: Providing technical support Answering invoice and billing questions Guiding customers to the products that best suit their needs Delivering an excellent customer experience through professional and solution-oriented service Identifying customer needs and recommending relevant products or services through consultative sales You will have a high level of responsibility while always receiving support from experienced colleagues and clear processes. We work in a fast-paced environment where teamwork is key. Position: Customer Service Representative (CSR) Working hours: Scheduled weekdays between 08:00–16:00 Employment rate: 80%, with the possibility to increase to 100% Employment type: Work from Home, Fixed-term contract (3 months) with the possibility of extension Start date: 27th of July 2026 About You We are looking for someone who is curious, communicative, and genuinely enjoys working with people. You are flexible, adaptable, and comfortable presenting different options and solutions to customers. You are patient, goal-oriented, and motivated by personal development and continuous learning. To succeed in this role, you should have: Fluency in Norwegian, both spoken and written Fluency in English, both spoken and written Good technical understanding and interest in technology A completed high school diploma or equivalent Have a reliable high-speed internet connection and a dedicated, quiet workspace suitable for working from home. Previous experience in customer service and/or sales is considered an advantage but is not required. About Xzakt Xzakt is part of the Transcom Group, a global leader in customer experience (CX) solutions. As a specialized customer service provider, Xzakt combines the agility and close-knit culture of a local organization with the resources, expertise, and international opportunities of a global company. At Xzakt, we are passionate about creating exceptional customer experiences by delivering high-quality support across a wide range of industries. We invest in our people through comprehensive training, continuous development, and clear career paths, empowering our employees to grow both personally and professionally. Being part of the Transcom Group gives our employees access to global best practices, innovative technologies, and career opportunities within an international organization, while still enjoying the collaborative and supportive environment that defines Xzakt. Together, we are committed to helping our clients build stronger relationships with their customers through outstanding service. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Jobs By Nordics AB

✈️ Work in Greece with free flight, hotel accommodation, and a Norwegian-speaking team. No experience needed. Apply in 2 minutes – no cover letter required! Imagine this: You start your day with sunshine, a sea view, and a secure job at a well-known international company. 🌞 We’re looking for Norwegian-speaking customer service agents ready for a new adventure in Greece. No prior experience required – all you need is a positive attitude! 💼 What will you do? Help customers of well-known global brands via phone, email, or chat Projects in travel, tech, and retail No experience needed – we’ll match you with the project that suits you best 🎁 What’s included? ✈️ Free flight to Greece 🚗 Free airport pickup 🏨 2 weeks of free hotel accommodation on arrival 🏡 Assistance with finding long-term housing 💶 Competitive salary + bonus system 🎯 Monthly bonuses + annual performance bonus (up to 2 extra monthly salaries) 🏥 Private health insurance 📚 Paid training + career growth opportunities 🌍 Work from Athens, Thessaloniki, or (for some projects) 100% remote within Greece 🤝 Full relocation and onboarding support 🚫 No fees – applying through us is 100% free ✅ Who are you? You speak fluent Norwegian (C1 or native level) You can communicate in English (minimum B2 level) You have a positive mindset and enjoy helping others You hold a valid EU passport You’re ready to live in Greece – short or long-term 🇬🇷 Why move to Greece? Low cost of living, amazing food, beaches nearby, rich culture, and a vibrant expat community. ✨ The perfect place for a fresh start or international work experience. 📲 Apply today – no cover letter needed The application is in English, but we’ll guide you through the entire process. Just answer a few quick questions and get started in under 2 minutes! Once we receive your application, we’ll send more details and guide you through the process. fredrik@jobsbynordics.com

Jobs By Nordics AB

Are you our next Norwegian speaking customer-focused and reliable consultant for our client's brand new office in Fuengirola? Then this might be something for you! As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. The customers may find themselves in vulnerable situations and our job is to help and assist them in these situations. It is important to us that they receive the right assistance. You will often be the first person a customer talks to when something has happened on the road. We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed. To accomplish this task, you will work in various systems to solve the challenges as effectively as possible. Additionally, you will assist our partners in the insurance and automotive industry with various questions related to roadside assistance. To succeed in this role, we would like you to possess the following skills: Experience in customer service Fluent in Norwegian, both spoken and written Proficient in English, both spoken and written Good knowledge of data/technology/systems A clean criminal record is a prerequisite You will fit right in if you: value good work ethics have strong teamwork skills excel in communication are comfortable working both individually and in a team being at ease with data and phone as work tools. are detail oriented and enjoy complex tasks are solution-oriented both with customers and colleagues are curious and eager to acquire new knowledge thrive in a fast paced environment and adapt easily to change wants to be a part of a solid team with strong culture For the right candidates, we can offer: Brand new offices in Fuengirola, Málaga A great work environment with experienced and curious colleagues Comprehensive and structured training excellent opportunities for personal and professional development A rotating schedule within 24/7 operations Competitive conditions + benefits Long term contract We look forward to hearing from you! Please send your application to: fredrik@jobsbynordics.com or via the apply button! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.